Servatur Playa Bonita

Hotels
8.3 (1891 reviews)
Avenida Tenerife, 2 , Playa del Ingles , es

Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Nice pool area
Cons:
Noisy rooms
Uncomfortable staff interaction
Cleaning issues

Categories

Cleanliness
7.68
Some areas need renovation and better cleaning according to multiple reviews.
Service
9.15
Staff described as friendly and helpful throughout the reviews.
Location
8.99
Great location with easy access to beach and shops; well-received in reviews.
Room Quality
7.94
Rooms generally good but some reported issues with uncomfortable aspects and noise.
Amenities
7.67
Good facilities but some amenities like heated pool not available.
Value for Money
8.13
Mixed opinions on value given the price point and some reported issues.
Food and Beverage
8.68
Variety and quality of food received positive feedback.
Overall Experience
8.15
Positive sentiments overall despite some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:47

Property Description

Luxurious Amenities:
Nestled in lush gardens, Playa Bonita boasts a refreshing outdoor pool, perfect for a leisurely swim, and a charming terrace restaurant offering delectable cuisine.

Family-Friendly Features:
With a dedicated kid's pool, playground, and entertainment options for both children and adults, families can create unforgettable memories at Playa Bonita.

Convenient Location:
Situated just 300 meters from the stunning Playa del Inglés Beach and a short walk from the vibrant center with bustling shops and bars, Playa Bonita provides the ideal blend of relaxation and entertainment.

Ready to experience a perfect blend of luxury and comfort? Book your stay at Playa Bonita now!

Important information:

Coffee machines, kettles, hairdryers, irons, toasters and fans are available to rent from reception.

A damage deposit of €150 will be required upon arrival. It will be charged to your credit card. The deposit will be refunded 7 days after check-out. The deposit will be fully refunded via credit card once the accommodations has been inspected.

The only accepted documents are: DNI, NIE or PASSPORT, in accordance with current Spanish regulations (Orden INT/321/2021 and Real Decreto 933/2021).

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

8.3
Based on 1891 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.99
Room Quality: 7.94
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.15
J
Janne family_with_children fi
9
2026-04-18 via Nuitee
A
Airy family_with_children fr
7
2026-04-18 via Nuitee
solo_traveller is
7
2026-04-16 via Nuitee
L
Lucy solo_traveller gb
8
Fab time had !!
Pros:

Great hotel with 4 different towers for accommodation, lovely room and balcony, great pool loads of places to sun bathe with plenty of sun beds, a nice chill out area away from the pool with a jacuzzi and circular beds. Food lovely good variety for all meals, drinks good with machines for hot and cold to help yourself as well as the bar. Evening entertainment not so great but was something to have on in the background. Good location 5 min walk to the promenade and down the many steps on to the beach. Was a solo traveller and couldn’t have felt more comfortable, safe and relaxed would go back tomorrow ♥️ staff fab too.

Cons:

Pool & jacuzzi closing at 6 pm & chill out area not open til 10.00am other than that zero

2026-04-16 via Nuitee
I
Ivan solo_traveller hr
10
2026-04-15 via Nuitee
O
Olga solo_traveller es
10
2026-04-14 via Nuitee
N
Nestoram_05 couple es
7
2026-04-13 via Nuitee
H
Håkan extended_group se
10
Pros:

Personal,boende, maten

Cons:

Kallt vatten i pool och barnpool

2026-04-13 via Nuitee
N
Nadine couple at
6
2026-04-12 via Nuitee
D
Daniel solo_traveller ch
9
2026-04-12 via Nuitee
A
Andrea couple es
10
Agradable y maravilloso
Pros:

El personal muy amable y atentos. Habitaciones reformadas y muy limpias. Ubicación excelente. El buffet con mucha variedad. Animación y trato estupendo.

Cons:

Todo perfecto, repetiré mi estancia aquí.

2026-04-12 via Nuitee
N
Nacho couple es
7
Pros:

Instalaciones limpias y buen personal

Cons:

Dos camas separadas en vez de una doble, muy incomodo

2026-04-10 via Nuitee
I
Isabelle family_with_children fr
10
Incroyable
Pros:

Très bien situé, joli paysage, belle vue sur la ville
Très propre, grande chambre
Super buffet du petit déjeuner

Cons:

Rien

2026-04-10 via Nuitee
couple es
9
2026-04-09 via Nuitee
N
Nasir Ahmad family_with_children se
10
Mycket nöjd
Pros:

Service och maten

Cons:

Golvet som var halt

2026-04-09 via Nuitee
M
Martin couple de
9
2026-04-08 via Nuitee
L
Lemouissi couple lu
1
Pros:

Juste l'emplacement. Vu la position côté Maspalomas et c'est la seule chose pour laquelle garde un prix de telle somme

Cons:

Les lits sont un désastre et le confort est 0
Pour les lits doubles on pourrait au moins ajouter un topper pour pouvoir dormir sans le risque de se retrouver coincé dans le trou entre les deux matelas.
Quand on a allumé la clim est sortie toute la poussière la plus cachée dans la conduite avec plusieurs insectes. (Entretien 0)
L'équipement hotel ne mérite pas le prix payé!

2026-04-08 via Nuitee
M
Maria Cristina family_with_children es
7
2026-04-08 via Nuitee
A
Agoston family_with_children de
8
2026-04-08 via Nuitee
R
Roberto couple sm
10
Ottimo
Pros:

Ristorazione. Posizione

2026-04-07 via Nuitee