Servatur Playa Bonita

Hotels
8.3 (1775 reviews)
Avenida Tenerife, 2 , Playa del Ingles , es

Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Nice pool area
Cons:
Noisy rooms
Uncomfortable staff interaction
Cleaning issues

Categories

Cleanliness
7.68
Some areas need renovation and better cleaning according to multiple reviews.
Service
9.15
Staff described as friendly and helpful throughout the reviews.
Location
8.99
Great location with easy access to beach and shops; well-received in reviews.
Room Quality
7.94
Rooms generally good but some reported issues with uncomfortable aspects and noise.
Amenities
7.67
Good facilities but some amenities like heated pool not available.
Value for Money
8.13
Mixed opinions on value given the price point and some reported issues.
Food and Beverage
8.68
Variety and quality of food received positive feedback.
Overall Experience
8.15
Positive sentiments overall despite some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:47

Property Description

Luxurious Amenities:
Nestled in lush gardens, Playa Bonita boasts a refreshing outdoor pool, perfect for a leisurely swim, and a charming terrace restaurant offering delectable cuisine.

Family-Friendly Features:
With a dedicated kid's pool, playground, and entertainment options for both children and adults, families can create unforgettable memories at Playa Bonita.

Convenient Location:
Situated just 300 meters from the stunning Playa del Inglés Beach and a short walk from the vibrant center with bustling shops and bars, Playa Bonita provides the ideal blend of relaxation and entertainment.

Ready to experience a perfect blend of luxury and comfort? Book your stay at Playa Bonita now!

Important information:

Coffee machines, kettles, hairdryers, irons, toasters and fans are available to rent from reception.

A damage deposit of €150 will be required upon arrival. It will be charged to your credit card. The deposit will be refunded 7 days after check-out. The deposit will be fully refunded via credit card once the accommodations has been inspected.

The only accepted documents are: DNI, NIE or PASSPORT, in accordance with current Spanish regulations (Orden INT/321/2021 and Real Decreto 933/2021).

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

8.3
Based on 1775 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.99
Room Quality: 7.94
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.15
9
902hollieg Couples
10
A great time.
Pros:

Lovely staff, very clean hotel with great food.
Lovely girls and boys in the entertainment team, very friendly and up for a laugh.

2026-03-21 via Tripadvisor
A
amandamR3154UP Couples
10
Couple stay
Pros:

What an amazing hotel from the rooms to the staff and the food. Rooms very comfortable, clean and spacious. Staff are very friendly and the food is amazing.. such a variety and constantly changing better than some 5stars we have stayed, fresh and delicious. Definitely would recommend.

2026-03-21 via Tripadvisor
R
Rauno family_with_children ee
9
2026-03-21 via Nuitee
V
vilborg couple is
9
Where nice hotel and great location
Pros:

The bed was extremely comfortable and the room was big and nice.

2026-03-20 via Nuitee
D
Dorota MX family_with_children pl
6
Pobyt na Gran Canarii uważam za udany, moim głównym celem była jazda na rowerze! Polecam rowerzystom
Pros:

Bardzo dobre jedzenie - bardzo duży oraz smaczny wybór. Pomocna oraz uprzejma obsługa! Obiekt czysty. Lokalizacja hotelu super, wszędzie stosunkowo blisko.

Cons:

Lokalizacja pokoju hotelowego, ogólny standard hotelu - pokój optymalny a łazienka skromna. Na miejscu w pokoju było kilka awarii, które zostały naprawione. Strefa wypoczynkowa oraz jakość leżaków bez szału.

2026-03-18 via Nuitee
J
Jessica couple it
7
2026-03-18 via Nuitee
C
Caterina Castelli family_with_children it
8
2026-03-18 via Nuitee
R
richard couple ie
5
2026-03-17 via Nuitee
S
Schill couple de
8
2026-03-17 via Nuitee
M
Mortensen couple fo
7
2026-03-17 via Nuitee
A
Adrian family_with_children es
8
2026-03-16 via Nuitee
J
Jack family_with_children dk
8
Pros:

* Large breakfast with plenty of options. The chef will also make fresh omelettes on request.
* The room is comfortably sized for a family of three.
* We booked a room with a partial sea view, which turned out to be on the top (fourth) floor. The sea was visible between the palm trees, and we also had a mountain view on the other side.
* The hotel offers a few activities, such as pool gym for adults and handicraft activities for kids.

Cons:

* If you prefer a very quiet stay, it may be worth choosing a room on the second or third floor away from the area between buildings 2 and 3, where evening entertainment (karaoke) sometimes takes place. When walking around the resort we could also smell food from the kitchen during dinner hours. Our room in building 4 on the fourth floor was mostly quiet.
* The fourth floor can be quite windy. It would be helpful if the balcony door had a small hook to keep it open, and perhaps a small, fixed fold-out table on the balcony so two people could comfortably have drinks outside.
* The bathroom sink was somewhat clogged.
* The balcony door could use a small adjustment, as it doesn’t close completely tight. Because Maspalomas is quite windy, the door sometimes made a light knocking sound.
* The swimming pools were quite cold, including the kids’ pool.
* We booked rather late, so the nightly rate was on the higher side. The hotel is good overall and the room issues minor, but at that price we would have expected slightly more, especially warmer pools.
* Lastly, maybe it's common in many of these all-inclusive resorts, but I didn't like wearing this plastic wrist band so the restaurant knows which package we've purchased.

2026-03-15 via Nuitee
A
Andrea family_with_children it
9
Una piacevole scoperta.
Pros:

Estrema cortesia del personale, la pulizia della struttura, ottima qualità del cibo, e mi fermo qui perché altrimenti alzerete sicuramente i prezzi e io non potrei tornarci come vorrei.

Cons:

Il vento...ma non è colpa vostra

2026-03-15 via Nuitee
M
Matthildur couple is
5
It is very nice to stay in Gran Canary.
Pros:

As always in hotels in Spain the breakfast room is very crowdy and noisy in fact it is like driving in rush hour in traffic but anyway OK. You just eat your breakfast and rush away.

Cons:

The hotel is circular and we get room on third floor and we have not sun at the balcony for 1 minutes all the day, in fact we can not you use the balcony and the temperature in January is just 15-20 degrees and over the night the room was cold, but we complained and we get new much better room but we have to pay 200 euro for it, but anyway it was worth it. The hotel building is circular and it is always little bit windy around it.

2026-03-15 via Nuitee
S
sofiesS4288HI Family
10
Amazing Hotel
Pros:

Virkelig dejlig oplevelse. Hotellet er flot og altid rent, med store rummelige værelser. Personalet var altid venlige, hjælpsomme og meget smilende. De var også altid klar med en joke eller to:) Især Joanna og Aliam var fantastiske til at underholde

Really nice Hotel. Always clean and with big rooms. The staff was very kind, helpfull, always smiling and joking. Especially Aliam and Joanna are bringing a good and funny atmosphere to the hotel. They were also in charge of a lot of games and fun activities. Super nice

2026-03-14 via Tripadvisor
A
aleziakh Friends getaway
10
Great stay
Pros:

Really sweet staff, room got cleaned everyday and breakfast was decent. Not anything to complain about. I would recommend!

2026-03-14 via Tripadvisor
D
Dustnsparklers Couples
10
Best hotel in Gran Canaria
Pros:

Lovely hotel, amazing buffet, beautiful pool and facilities, lots of fun organised free activities throughout the day like yoga, aqua aerobic, games, even free cocktails. The staff is phenomenal, especially the team organising the activities. 100% recommend!!

2026-03-14 via Tripadvisor
6
644andrewc644 Couples Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
10
Wonderful hotel.
Pros:

Wonderful hotel and really friendly team.
My wife and I spent 5 nights at the Bonita hotel. The rooms are very spacious, well maintained and modern. We stayed on an all inclusive basis and were very impressed with the quality of food and beverage options. The entire team are friendly and professional and we never had to wait for a table . I would highly recommend the Playa Bonita.

2026-03-14 via Tripadvisor
C
conga63 Couples Northumberland, England
10
Recommend
Pros:

Check in very quick, room great nice big bedroom area, bathroom ok, shower not the best but ok, tiny balcony with 2 chairs and only the air con storage as a table, great location for beach and restaurants etc, free aircon and safe which was great. Maids in every day changing towels, sheets once a week, sure they would change if requested as all staff were great. No trouble with sunbeds, lovely pool although didn’t use much as it was freezing, only b&b, loads of choice for breakfast, prefer Spanish bacon though not what was on offer, can hire towels for a deposit, would definitely stay again.

2026-03-14 via Tripadvisor
A
Adriana family_with_children ro
9
Pros:

The staff is extremly nice and helpful and hard working. Good breakfast/dinner, great selection. Location close to the beach. The pool.

Cons:

The rooms desperatly need improvment. It makes the room look dirty. The pool is not really heated but i guess it is great for summertime.

2026-03-14 via Nuitee