Hotel Dewarna Sutoyo Malang

Hotels
6.8 (8 reviews)
22 Jalan Letjen Sutoyo , Malang , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Cons:
Dirty and humid environment
Poor service
High price for low quality

Categories

Cleanliness
2
Guests consistently mentioned cleanliness as a major issue, with multiple complaints about dirtiness, lack of windows, and humidity.
Service
3.5
Service was severely criticized, with guests expressing disappointment and leaving shortly after arrival. Multiple complaints about cleanliness linked to poor service.
Location
5
The location was not a focal point in reviews. No specific positive or negative mentions regarding the hotel's location.
Room Quality
3.5
Guests reported rooms as dirty and uncomfortable, contributing to low ratings in room quality.
Amenities
5
No specific mention of amenities in the review provided.
Value for Money
3
Guests criticized the high price relative to the poor quality of the hotel, linking it to the overall negative experience.
Food and Beverage
5
No specific mention of food and beverage services in the review provided.
Overall Experience
3
Overall experience was overwhelmingly negative, with guests feeling disappointed and questioning the positive reviews received.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 06:38

Property Description

Convenient Location
Hotel Dewarna Sutoyo Malang, just 1.9 km from Taman Rekreasi Senaputra, offers a prime 3-star stay in Malang, with key attractions like Alun - Alun Kota Malang and Taman Rekreasi Kota within a few kilometers.

Modern Amenities
Enjoy a fitness center, garden, and a restaurant during your stay. Each room is equipped with a flat-screen TV, cable channels, and cozy bed linens, ensuring a comfortable experience for every guest.

Exceptional Service
With room service and a 24-hour front desk, Hotel Dewarna Sutoyo Malang prioritizes guest satisfaction. Explore nearby landmarks like Gajayana Stadium and Malang Library, with the airport just 12 km away.

Book your stay at Hotel Dewarna Sutoyo Malang for a memorable experience in Malang!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MLG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for Rp 150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 8 reviews
Cleanliness: 2
Service: 3.5
Location: 5
Room Quality: 3.5
Amenities: 5
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3
J
Jovana • young couple • gr
3
Poor
Pros:

This place was unbelivable! We went there, and after 10 minutes we left! We did not even say something... It was very dirty and without windows, smelling humidity...I am wondering who gave 7 points to this place. Is less than 5.

Cons:

I understand if someone cannot invest money in renovation, that is OK, but at least keep it clean, or if you cannot do neither, put the price so low that nobody will tell you anything.

2025-01-06 • via Nuitee
P
Pauline
2
FUYEZ !!!
Pros:

Une catastrophe !!!
Nous devions passer 3 nuits, nous avons été obligé d’écourter notre séjour afin de n’y passer qu’une seule nuit tellement l’état était ignoble.
Le logement est tout à fait insalubre, nous n’avons pas eu d’eau chaude (a la limite cela peut passer) mais lorsqu’en arrivant nous avons découvert les cheveux coincés dans la douche, le rideau de douche troué, noire de crasse, ça en était trop !
Je vous passe les détails de l’état des rideaux au niveau de la fenêtre, des traces au sol sur le carrelage et de la moisissure sur les murs, de la literie tachée !
Nous voyageons pendant un an et avons fait des logements moins cher, nous ne sommes pas compliqués mais là c’est tout à fait insupportable au point de partir plus tôt de ce logement ! D’ailleurs l’hôtel n’a pas voulu nous rembourser les nuits non effectuées dans ce logement insalubre !

2023-10-11 • via Nuitee
H
Hans • young couple • id
8
New entrance would be the good options in the future
Pros:

It was good enough

Cons:

The entrance is not suitable for good hotel

2023-10-02 • via Nuitee
G
Gaston • young couple • au
7
Central location, friendly staff
Pros:

breakfast was good, kettle in the room, parking

Cons:

I could hear traffic and train noise from the room. Also some mouldy smell in the room.

2023-02-02 • via Nuitee
F
Ferry • young couple • id
10
Exceptional
2023-01-17 • via Nuitee
B
Bambang • family with young children • id
10
Exceptional
2022-09-15 • via Nuitee
S
Sijabats • review category business travellers • id
8
Very good
Pros:

location great, breakfast ok, room comfortable

Cons:

cleanliness need to be improve, parking area also

2022-08-29 • via Nuitee
M
Moch
6
Hotel murah yang cukup nyaman untuk istirahat
Pros:

Staf hotel ramah. Kondisi kamar lumayan bersih dan tidak terlalu besar. Penataan AC bagus, tidak langsung ke tempat tidur. Kamar mandi cukup bersih. Handuk sudah usang, harus diganti. Makan pagi kurang variatif.

2015-07-21 • via Nuitee