Solaris Hotel Malang

Hotels
7.4 (78 reviews)
Jalan Raya Karanglo No. 69, Singosari , Malang , id

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location
Cons:
Poor room cleanliness
Damp and unmaintained rooms

Categories

Cleanliness
5.54
Multiple reviews indicate poor room cleanliness with mold and bad odors.
Service
8.51
Staff received high praise for helpfulness and hospitality throughout multiple reviews.
Location
8.55
Location is frequently described as strategic and convenient for transit.
Room Quality
6.5
Concerns were raised regarding room conditions, including dampness and size.
Amenities
8.03
Amenities adequately supported good experiences, with a few noted issues.
Value for Money
6.99
Some guests feel better options could be found at similar prices.
Food and Beverage
7.54
Food quality was described positively in some reviews but others found it mediocre.
Overall Experience
7.51
Overall experiences varied; however, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Convenient Location
Situated at Malang City Gate, Solaris Hotel Malang offers easy access to both the city center and the airport, making it an ideal choice for travelers seeking convenience.

Comfortable Accommodation
Each air-conditioned room at Solaris Hotel is well-equipped with modern amenities such as a flat-screen cable TV, minibar, and personal safe, ensuring a comfortable stay for all guests.

Excellent Services
From car rental and sightseeing arrangements to laundry and ironing services, the hotel's dedicated staff goes above and beyond to cater to the needs of every guest, promising a memorable and hassle-free experience.

Book your stay at Solaris Hotel Malang now and indulge in a seamless blend of comfort and convenience.

Important information:

Please note that room rates for 31 December 2019 include compulsory dinner for standard room occupancy. Additional people are charged separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 78 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 6.5
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 7.54
Overall Experience: 7.51
T
Trianto couple id
9
Good impression and plan to stay again next time
Pros:

All services and facilities

Cons:

Nothing

2026-01-20 via Nuitee
S
Sutomowati family_with_children id
7
Semua baik2 saja ⁵
Pros:

Lokasi bagus, air dr shower bau, sepertinya pipanya, staff baik sekali

Cons:

Air dr shower bau dan selimut warnanya kusam

2026-01-19 via Nuitee
P
Prasetyo family_with_children id
5
2026-01-05 via Nuitee
U
U6274TSstephens Family
10
Experiencing the hotel
Pros:

Staff was very helpful and the hotel was located at a very strategic location , clean and well maintained.
Lokasinya strategisss exit toll tempatnya kuga limayan enak kalo buat transit
……….//////………………………………………………………………………

2025-12-22 via Tripadvisor
R
Rostam family_with_children sg
2
Overall stay was bad. My family was tired from travelling from Pronojiwo. We could not get an extra room as the hotel wa
Pros:

Service from the staffs. They went above and beyond to accommodate our needs.

Cons:

Small rooms. Food mediocre.

2025-12-22 via Nuitee
D
Dharu Rida Kresna solo_traveller id
3
The hotel room was poor with mold on the ceiling and wall, was damp and moist, not soundproof.
Pros:

The location is easy to reach

Cons:

The hotel room was poor with mold on the ceiling and wall. The room was damp and moist, not soundproof, and they put me in a back room like for crews or something. When i told them about the mold, it was a disappointment because they offer me a spray? I mean it's so irrelevant.. stuffs also was unhelpful, no one was at the front door to show where the parking lot was. Could get a better one in the city with the same price tbh. I checked out only a few hours after my stay and they didnt offer me a discount or anything to make it up.

2025-12-22 via Nuitee
A
andir21 Couples
10
good experience
Pros:

good experience, good hospitality, clean & spacious room, delicious food, ample parking lot, strategic location, recommended

2025-12-13 via Tripadvisor
T
T4837ZMhannak Family
8
good
Pros:

good hotel nearby singosari best price nice hotel, you can visit with family and friends..........................

2025-12-10 via Tripadvisor
3
36yanea Business
10
Business Trip Consultant
Pros:

Good place, good services, and good sales. Thank you miss Desy for your service for me and my client. Hope we can stay in solaris again

2025-11-17 via Tripadvisor
C
Coastal27009256149 Business
8
Nice hotel
Pros:

Room quiet clean. Wifi was decent
The staffs are friendly and the location is not to crowded. Will be back someday. Recommend place in malang

2025-11-07 via Tripadvisor
E
endros453 Friends getaway
8
Overall my group are happy
Pros:

Mr Ardian The General Manager and Ms Vebby - Sales Executive are very well organized person to lead all entire team of Solaris Hotel Malang to make our stay comfortable one. This hotel is not young anymore as many new hotels open. They need to do good maintenance for cleanliness of the room especially bad smell from the drainage as well as downstairs at level one from garbage room. The room is quetly convenient, FB Staff is alright nevertheless need to pay extra atttention to cleaning up some left over immediately before asking. Many cigarette buts were not good taking care. The major outstanding points are friendly and helpfull staff of Front Desk and Security Guard. Keep up the good work and do better for the rest to win tough competition in the city.

2025-10-31 via Tripadvisor
0
0ekap Solo travel
10
Nice experience
Pros:

Nice experience so far. The room is clean and neat. The facilities are working as advertised. Will go here again in the near future.

2025-10-27 via Tripadvisor
C
Curiosity53249525942 Friends getaway Mojokerto, East Java, Java
10
Best service, best hospitality, tks we enjoyed stay at this hotel
Pros:

Five stars best value and near exit toll singosari, pokok nya top deh pelayanan ok makanan enak dan air di kamar mandi kencang wifi high speed

2025-10-27 via Tripadvisor
D
Daydream49440466793 Solo travel
8
Lokasi
Pros:

## Solaris Hotel Malang
- *Location*: On the outskirts of Malang city, near the toll gate
- *Rating*: 8.5/10
- *Amenities*: AC, restaurant, swimming pool, 24-hour front desk, parking, WiFi
- *Pros*: Comfortable rooms, friendly staff, good location for those heading to Batu
- *Cons*: Some issues with cleanliness and maintenance

2025-10-12 via Tripadvisor
2
271fathurr Couples
10
Room Cleanliness
Pros:

Start Very good and welcome and good greeting Very cleanliness and complete and very complete Iminities and very good making bad

2025-09-30 via Tripadvisor
G
gherieyap Couples
10
BEST HOTEL IN MALANG CITY
Pros:

amazing, cool, such a good ambience and a nice hotel to stay in when you go to malang city. and the hotel is nearby to exit tol singosari

2025-09-12 via Tripadvisor
G
glena645 Family
10
Good experience stay here with our family, pool was clean water and comfortable.
Pros:

Nice hotel and cleqn room, breafast was simple but good taste. Hamble and helping staff. Hotel near exit tol and malang city. Cheers..

2025-08-11 via Tripadvisor
N
nabillab2018 Family
10
An incredible experience
Pros:

A recommended hotel for your family to spend a quality time during weekend .
This hotel has an outdoor swimming pool, a cozy room and a good breakfast.
The receptionist staff are very helpfull and humble and i really really really enjoy and wish I could stay here in next trip.

2025-08-07 via Tripadvisor
I
Irene family_with_children nl
7
Een wat gedateerd hotel , vriendelijk personeel mooi zwembad.
Pros:

Vriendelijke personeel en een lekker zwembad!

Cons:

Moeilijk vanuit daar te lopen vanwege drukken snelweg en nog 25 minuten met de Grab rijden naar het centrum .

2025-08-04 via Nuitee
S
sheilarM9267EO Business
10
Perfect stay at Solaris Hotel Malang
Pros:

I stayed at Solaris Hotel Malang for a few nights and it ended up being one of the most pleasant surprises during my trip to East Java. The location is super convenient, close to the nearest airport (18 minutes away by car), and perfectly positioned between the routes to Bromo and Batu, which made exploring the area really easy. My room was clean, airy, and comfortable, with strong Wi-Fi and a beautiful city view. Breakfast was surprisingly good with a nice mix of local and international dishes. What stood out most was the staffs, everyone was genuinely kind, helpful, and made me feel very welcome. With all the promos they offer, the value for money is excellent. I’d happily stay here again when visiting Malang.

2025-07-31 via Tripadvisor