Hilton Garden Inn Iquique

Hotels
•
Hilton Garden Inn
8.6 (1441 reviews)
Av. Arturo Prat 1660 , Iquique , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for some services

Categories

Cleanliness
7.93
Multiple mentions of cleanliness issues, particularly with bathrooms and common areas.
Service
8.4
Generally good service described, although some reports of rudeness.
Location
9.44
Consistently praised for its excellent location.
Room Quality
8.39
Positive remarks about comfort, but issues with maintenance noted.
Amenities
8.92
Amenities like the pool and breakfast received favorable comments.
Value for Money
7.88
Several comments indicate that some felt it was overpriced for the service received.
Food and Beverage
8.93
Good quality of food mentioned, particularly the breakfast.
Overall Experience
8.9
General consensus is positive, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Luxurious Amenities
Hilton Garden Inn Iquique offers a range of luxurious amenities, including an indoor swimming pool, fitness centre, and complimentary water bottle for guests. The perfect way to unwind and stay refreshed during your stay.

Convenience at Your Fingertips
With a 24-hour front desk, shuttle services, and on-site mini-market, Hilton Garden Inn Iquique ensures convenience for all guests. Enjoy services like room delivery, grocery options, and currency exchange without leaving the property.

Dining and Entertainment
Indulge in delicious meals and drinks at the on-site restaurant and bar, or grab snacks at The Pavilion Pantry mini-market. With Iquique's Casino and Cavancha Theme Park just steps away, entertainment is always within reach.

Book your stay at Hilton Garden Inn Iquique for a luxurious and convenient experience in Iquique.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IQQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1441 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
A
AXEL • solo_traveller • cl
9
2026-05-02 • via Nuitee
J
Javiera • solo_traveller • cl
10
2026-04-27 • via Nuitee
Y
Yerko.o.m. • solo_traveller • cl
10
2026-04-27 • via Nuitee
R
Rodrigo • solo_traveller • cl
9
Muy buena
Pros:

No tome desayuno porque por error Booking me hizo una reserva sin desayuno

Cons:

El último día a la hora de almuerzo solo había una garzona atendiendo el restaurante pero no había bartender, por lo que solo se podía pedir jugos o bebidas pero ningún cóctel

2026-04-25 • via Nuitee
J
Jarenia • family_with_children • cl
10
Maravilloso spot en la ciudad de Iquique con increibles vistas
Pros:

La piscina es un plus buenísimo!

2026-04-24 • via Nuitee
F
Francisco • solo_traveller • cl
8
Pros:

Todo

Cons:

Estaba todo bien

2026-04-23 • via Nuitee
R
Rojo Miranda • solo_traveller • cl
10
Excelente experiencia.
Pros:

Excelente experiencia.

2026-04-22 • via Nuitee
M
María Angelica • family_with_children • cl
10
Pros:

las omellettes

Cons:

lustra pies defectuoso

2026-04-19 • via Nuitee
D
David • couple • us
8
ok
Pros:

booking .com quoted $112 for the room and said I would not be billed until arrival. However I was subsequently billed $168 within hours of reserving the room. Fortunately the hotel corrected the billing upon arrival however I would avoid booking. com after this

2026-04-16 • via Nuitee
A
Antonio • family_with_children • cl
10
Pros:

Las instalaciones

Cons:

Nada

2026-04-16 • via Nuitee
J
jorge • couple • cl
9
Maravilloso hotel, totalmente recomendable
Pros:

la piscina, nos hubiese gustado estar más rato en el bar, el desayuno fue espectacular muy rico

Cons:

El olor en el estacionamiento, y la cama sonaba un poco al moverse

2026-04-15 • via Nuitee
L
LuciaAracelly • solo_traveller • cl
10
Pros:

Tranquilidad y piscina excelente

Cons:

El mal olor en -2 estacionamiento

2026-04-14 • via Nuitee
S
Santiago • family_with_children • cl
8
2026-04-13 • via Nuitee
M
María Soledad • solo_traveller • cl
7
Bien
Pros:

Buena ubicación, cómodo, limpio

Cons:

No me gustó que sólo dieran 1 botella chica de agua ( éramos 2 personas) y solo el día de llegada, por la categoría del hotel debieran dar al menos 2 botellas de agua cada día. Amenities en la habitación solo 2 mini jabones.

2026-04-13 • via Nuitee
S
Sebasyian • family_with_children • cl
1
2026-04-09 • via Nuitee
N
natalia • solo_traveller • cl
5
2026-04-09 • via Nuitee
J
Javier • solo_traveller • bo
9
Pros:

Ubicación excepcional cerca de todo

Cons:

manual para usar ka caja fuerte o estaba malograda o no entendi como usarla

2026-04-06 • via Nuitee
R
Rosario • extended_group • pe
9
Cons:

Un poco fuerte el olor a desagüe en el estacionamiento

2026-04-06 • via Nuitee
C
Claudia • solo_traveller • cl
10
Excelente
Pros:

Lo cómodo de la habitación

2026-04-06 • via Nuitee
G
Gutierrez Tapia • couple • cl
4
decepcionante
Cons:

Llegar cansado después de un día agotador y finalmente disponerme a disfrutar de la habitación junto a mi pareja debía ser una experiencia agradable. Sin embargo, al realizar el check-in, subir los 9 pisos y recorrer todo el pasillo hasta la habitación, nos encontramos con que las tarjetas de acceso no estaban activadas.

Tras intentar varias veces sin éxito, tuvimos que contactar a recepción, pero en lugar de recibir asistencia, fui yo quien tuvo que recorrer nuevamente todo el trayecto: caminar el pasillo, bajar los 9 pisos, solicitar la reactivación de las llaves y luego volver a subir. Esta situación deja bastante que desear en cuanto a la calidad del servicio, ya que podrían haber ofrecido apoyo o alguna solución más eficiente.

Por otra parte, uno de los atractivos principales era la vista al mar. Lamentablemente, los ventanales se encontraban sucios, lo que impidió disfrutar plenamente del paisaje. Considerando que incluso había una hermosa luna esa noche, no poder apreciarla adecuadamente hizo que la experiencia fuera aún menos grata.

2026-04-06 • via Nuitee