Maes Manor Hotel

Hotels
•
Recommended
6.8 (82 reviews)
Maes Rudded Lane, Blackwood, Wales, NP12 0AG , Blackwood , GB
44-1495220011

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Facilities

Newspapers in lobby (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Luggage storage
Conference space
Fireplace in lobby
Breakfast available (surcharge)
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful grounds
Plentiful breakfast
Cons:
Rooms in need of renovation
Poor water pressure
Rude receptionist

Categories

Cleanliness
5.3
Shower had no pressure and some mold.
Service
7.8
Staff were friendly.
Location
7.3
Located in a beautiful area but not specifically mentioned.
Room Quality
5.8
Rooms looked tired, needing freshening up.
Amenities
7.3
Breakfast was reasonable; overall amenities were standard.
Value for Money
6.8
Breakfast was value for money but overall experience felt lacking.
Food and Beverage
7.3
Breakfast was plentiful but lacked condiments without asking.
Overall Experience
6.8
Overall experience was impacted by service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 08:00

Property Description

Immerse Yourself in Tranquility and Luxury
Unwind in the garden and take advantage of complimentary Wi-Fi, wedding services, and a cozy fireplace in the lobby.

Gastronomic Delights and Exceptional Services
Indulge in a meal at Seasons restaurant or savor room service. Visit the bar/lounge for your favorite drink. Enjoy weekday breakfasts and amenities like a business center and event facilities.

Comfort and Connectivity
Relax in one of the 28 guestrooms with free Wi-Fi and entertainment options. Get ready in private bathrooms with complimentary toiletries.

Experience true relaxation at Maes Manor Hotel. Book now to secure your piece of paradise.

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby, tour/ticket assistance, and a banquet hall.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.8
Based on 82 reviews
Cleanliness: 5.3
Service: 7.8
Location: 7.3
Room Quality: 5.8
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 6.8
J
John • solo_traveller • gb
10
Pros:

The Manager was particularly helpful when dealing with a window blind that didn't work.
I received an apology letter and complimentary cold drinks by way of compensation. Excellent service.

2026-07-03 • via Nuitee
D
Daniel • solo_traveller • gb
5
Value for money but only because it’s cheap
Cons:

I stayed in the coaching house and it was very tired and in need of renovation, the bathroom light barely worked and the room was very dark. All of the furniture was very tatty.

2026-07-01 • via Nuitee
J
joseph • solo_traveller • gb
7
2026-06-28 • via Nuitee
T
Tara • couple • gb
4
Beautiful setting, shame on the staff and the property needing updating
Pros:

The setting was beautiful, lovely grounds and building

Cons:

Very drab decor really needs a refresh. Disappointed with the tea tray and crack on the sink in bathroom. Upon arrival staff booked us in and then sent us off to find the room with no instructions. In the morning we had to wander around to attempt to find breakfast. The breakfast spread was shocking, there is better breakfast at holiday inn.

2026-06-24 • via Nuitee
M
Mick • solo_traveller • gb
7
2026-06-20 • via Nuitee
M
Michael • solo_traveller • gb
8
Pleasant stand alone in secluded grounds
Pros:

Location

Cons:

Nothing

2026-06-17 • via Nuitee
L
Lewis • solo_traveller • gb
7
A relaxed and comfortable stay
Pros:

The Hotel a Nice Traditional feel and Great a Great location to the Area

Cons:

There was no Signal on the TV

2026-06-14 • via Nuitee
D
David • couple • gb
3
Dated and not clean
Pros:

Location

Cons:

Not clean at all
Very dated not worth the money you pay

2026-05-13 • via Nuitee
E
Eric • solo_traveller • gb
10
Pros:

Quiet, clean and staff was helpful

2026-05-13 • via Nuitee
D
Drew • solo_traveller • gb
10
Really good
Pros:

Really good

Cons:

Really good

2026-05-02 • via Nuitee
K
Kaylee • solo_traveller • gb
3
Lovely staff but room certainly felt like it is a 'booking.com' room.
Pros:

I stayed here as I was helping a friend move house. Location was ideal as it was 5 miles away from their new home and 10 miles from the old one. I checked in late, about 21:30. The night porter checked me in, he was really friendly and more than happy to show me where to go. My five minutes checking in with him was the highlight of the stay. He confirmed I could come back later on and he'd be around if the building was locked.

I also liked the building, the ascetics and age gave it a lovely Welsh manor feel. The multiple stairways certainly added to it's character and charm.

Cons:

The room I stayed in could have been lovely. It appeared to have been recently decorated (in the last year maybe) but the carpet was very old and covered in marks and stains. I'm not sure when the room was last used as the radiator was on maximum, even though it had been 19 degrees all day - it was like walking into a sauna. The room was really dusty to the point the cups also had a layer of dust sat in the bottom of them, there was also quite a bit of hair on the floor and behind the bed. The furniture looked like it had just been haphazardly thrown in, the bed side tables weren't near the bed. The window blind was broken, you couldn't rotate them to block out light. I checked in late and returned to the room at 11pm, was too tired from moving to report it so I made some temporary curtains with the towels and put my suitcase and clothes in front of them to try and block out the light. Certainly made trying to cool the room down hard as colder air couldnt get in past the wall i'd made. The bed had a thin spring matress on it and while it was comfortable to lay on, after a long day, the springs twanged when you moved on it. Generally the room felt dirty but I needed a bed and a shower and that's all I can say this room was useful for. Shower head and soap dispensing bottle was covered in black mould.

It's not the worst place I've stayed in for uncleanliness but it's certainly in my bottom 5. Shame as I'm sure it's usually alot better, felt like the room I had hadn't be used for a while so didn't require a clean close to my stay.

2026-04-26 • via Nuitee
M
Mihaela • extended_group • gb
10
Pros:

Amazing hotel. Nice view, nice staff.

Cons:

.

2026-04-09 • via Nuitee
G
gerard • solo_traveller • gb
7
2026-03-21 • via Nuitee
S
Sally • solo_traveller • gb
6
Pros:

Really pleasant staff who couldn't have done more for you.
Meals in the restaurant were excellant. The food was cooked to a high standard and presented well, and the staff friendly and professional.

Cons:

The rooms need some TLC. Quite outdated, but very clean.

2026-03-13 • via Nuitee
C
Cerys • couple • gb
10
2026-03-03 • via Nuitee
L
Lara • family_with_children • de
5
Pros:

Good Location; friendly staff

Cons:

Outdated and repairs required; not very clean

2026-03-02 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-03-02 • via Nuitee
J
Joanne • extended_group • gb
4
Never again
Pros:

The aged building

Cons:

The room was in the attic. Up loads of stairs

2026-02-11 • via Nuitee
J
Julia • solo_traveller • gb
5
Served a purpose
Pros:

Convenient location
Staff welcoming

Cons:

Very basic room clean but in need of upgrade
Rain leaked into room at 5am unfortunately

2026-01-19 • via Nuitee
S
Sonya • extended_group • gb
8
2026-01-19 • via Nuitee