Maes Manor Hotel

Lovely setting but hotel rooms could do with a refit. Very tired & needing some TLC

The grounds of the Mae’s Manor are beautiful. The staff were friendly. The hotel itself is very dated and in need of new paint and furniture. Our shower had no pressure and some mold. The towels and sheets were nice and clean though.

On arrival the receptionist was rude to one of us. We had 2 rooms, one had no cold water to the basin, the mattress was soft you tended to fall through it and the shower mixer was faulty so that you had water flowing from shower head and from the tap.
The other room had no hot water to the basin.
Breakfast was reasonable but every morning we had to ask for condiments. Generally the standard of service was poor. We all felt that hotel and our rooms in particular looked tired,needing freshening up.
Finally, when checking out we were not asked if we enjoyed our stay.

Staff were great very helpful
We did not stay in hotel as expected instead we was in coach house which was obviously used for construction workers there was a humming noise all day and night when we was in our room
The breakfast was value for money and plenty full

Very nice, peaceful and just lovely

Really charming Hotel, but in need of revamping. The Staff were great and the cook knows how to cook a steak it was rump a bit tough but cooked to perfection.
Would stay again

Lovely venue
Very welcoming
Meal at restaurant beautiful
Bed not comfortable

Easy check in, friendly staff. Comfortable bed and picturesque peaceful surroundings.

The price was very reasonable but the bed so uncomfortable as the springs were coming through the mattress. Did let reception know and they did apologise but not ideal when you have a 12 hour work day ahead of you.

Lovely building

Arrived early, the lady on reception was able to get me checked in though.
Room is ok. Shower is a bit weak and the mattress is uncomfortable.

Helpful friendly staff. Great views and gardens very nice. Good value for price paid

What a lovely place, we had a really late check-in and was handed keys from a lovely friendly night porter. The room was very clean and comfortable and after a much needed sleep I had a lovely breakfast. I should mention that I hadn't booked for the breakfast which I should have done the night before and the receptionist went above and beyond to get me in. I had very low blood sugar that morning and needed to eat which I didn't mention so was very grateful for her efforts. I would definitely stay again if in Wales and explore the beautiful grounds

Nice property would stay agin

Our room was very basic, looked dated and tired.

The hotel and building is very very tired, it has seen good times, but needs investment.

Nice place for a wedding.
Needs TLC. Very low shower power. More of a drizzle than a shower.
Nice helpful staff. Very limited food option. But a good breakfast cooked to order.

Waited 20 mins at an empty reception desk whilst the receptionist did a pitch to potential wedding guests.

The room, number 30 in the coach house was terrible. Cigarette burns all over the carper the bed was older than me its was a terribly hot day and the room had no fan or air con.

When asked about dinner plans all they had to offer was a roast dinner on a 30 degrees day. So ended up going out to a local restaurant for dinner

The coach house resembles a haunted house. The venue is old tired and need renovation even the electrics are done to a cheap standard with trunking all over the walls, worst hotel ive stayed in 10 years

No staff on reception desk when we arrived, waited 20-30 minutes before getting room keys.

Booked the ‘midweek roast’ for Wednesday evening to be told that they had an apron that evening too. Staff checked with the chef and we were told that we could have the roast between 6pm and 7.30pm, we booked the 6.30 slot - then on the Wednesday evening (6.20pm) we were informed that the chef wasn’t doing the roast due to the prom.
Leaving us to find last minute alternative eating arrangements.
Also every time we tried to use the bar in the evenings, there were no staff present causing a 20 minute wait o be served.
Will not be going back!

Hot day of 28c so room was red hot on arrival. No air con or fan so very stuffy as windows closed also.
Windows left open all nighttoctry to cool down
No restaurant also open due to a function so ate at pub at bottom of the hill . Very good food and.welcome .

Cooked breakfast however was excellent quality and variation.