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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Car hire
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Massage services
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location
Located in the heart of Mataram, M Hotel is just a stone's throw away from Mataram Mall and a short drive from Narmada Park, offering convenience and easy access to popular attractions.
Comfortable Accommodation
Each room at M Hotel is equipped with air conditioning, a seating area, and a private bathroom with complimentary toiletries. Guests can enjoy stunning views of the mountains and the city from the comfort of their room.
Convenient Amenities
With a 24-hour front desk, a garden, meeting facilities, and a ticket service, M Hotel ensures that guests have everything they need for a seamless stay. Additionally, the hotel offers free WiFi and on-site private parking for added convenience.
Experience the perfect blend of comfort and convenience at M Hotel. Book your stay now for a memorable experience!
Please note, for bookings of 8 or more rooms, guests are required to pay a 50% deposit of the total payment to the hotel. Staff will contact guests directly for payment instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for Rp 130,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Мне понравилось расположение отеля. Город расположился на большой площади, а отель находится как бы в центре города. Каждый день очень хорошо убирают номер. Отель чистый Wi-Fi работает хорошо. Гостеприимные сотрудники отеля.
Not much
Rooms feel like small concrete boxes. No tea and coffee facilities in my room, air con wouldn’t adjust , room service phone broken. No towels when I arrived, breakfast choices all greasy fried food. Parking was always a hassle, and street parking only
Great location, just in the center of the city, good staff, i was asked to printed out some document and they were happy to help. good foods with good value of money.
The Aircon was noisy, the leak of bathroom (Could be more clean), the humidity smell in the room, and i was ordered a breakfast, and after an hour they were telling that one of the food we ordered isn't available
Friendly
The hot water
Everything
Clean, large for its money.
Plenty of supermarkets and fruit market nearby. , And even Mataram mall not too far.
Ununder cover parking
is good
the AC is not that cold
Clean rooms woth comfortable bed , friendly staff and good food made on premises to order for room service and economical prices. Great location in mataram local restaurants and shops, money exchange within walking distance.
N/a
They have a nice little café/restaurant with quite cheap prices, good food and free water refills if you carry your own water bottle. The staff was friendly and we were able to leave our luggage at reception after checkout. Room had everything you need a hotel room to have, comfy bed and 2 small water bottles included.
Only thing was that when we entered, the room smelled like the previous guest had been smoking in there. Also the view from the window is a bit ugly but it doesn't really matter
My stay at the hotel was overall pleasant. It’s a very quiet place, perfect for relaxing, and the bed was quite comfortable. However, the cleanliness left much to be desired. It’s surprising that they don’t seem willing to spend a little more on this aspect, as it truly makes a difference in the guest experience.
On the other hand, the breakfast was excellent: varied, plentiful, and very well prepared. If they improved the cleanliness, it would be a perfect option for a relaxing stay.
Let me know if you’d like any further tweaks!
Not clean
Good place to stay 1 or 2 nights, everything was clean and comfortable.
Wifi is not that strong
The staff is very kind and the rooms are clean and comfortable. You can even order food and have it delivered to your room. They kept our luggage after checkout.
The wifi could be better.
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