Saddle West Hotel and Casino and RV Park

Comfortable.

Will stay again

Did not have a pet. Everything else was great.

I wouldn't stay here again

This property is older but clean. The room was very basic with older furniture and carpeting. There was no fridge or microwave. The only amenity provided was bar soap. However, as we arrived later and left early it suited our needs for one night.

This place has gone drastically down hill over the few years. We have been staying here every year around October for an annual event we attend. This year will be our last. After we checked in there was very little toilet paper on the roll with no spare in the bathroom. No shampoo and/or conditioner. The next morning when we were heading out for the day we called and asked for toilet paper and fresh towels. We got back in the evening, none was left. NO ONE AT THE DESK TO HELP AFTER 9pm. The next morning we left for coffee and asked again, none put in the room for us. Room also smelled like cigarettes. Even though we requested non smoking. Very Poor service! But as we were getting ready to leave they were quick to call us a few minutes after checkout time to ask us if we were getting ready to leave. We CAN NOT RECOMMEND Saddlewest and won’t be coming again!!

RUN DOWN HOTEL -TEAR IT DOWN AND START OVER. NEVER AGAIN

It’s all old rooms need updating

Room was clean but dated. Check-in took way too long, almost 30 min

Could've been better, had no soap or shampoos

Bed needs to be replaced. It was very uncomfortable. Stairs leading up to the second floor on section E need attention. Landing is a trip hazard and the walkways were bouncey. The hotel was nice just needs some attention to these items.

an absolute disappointment checking in. Rush hour on a Saturday and the hotel has exactly one agent to check folks in for the entire resort. no friendly smiles or disposition from the poor woman stuck with doing “everything.” A colleague walks to the counter - looks over the line and decides that her associate needs no help to move the line along. It took us a 45 min wait on line and then the check in process is also painfully slow

Was average all around

This stay was last minute, but customer service was amazing. From the outside look kind of scary, but as soon as I got to the room, the room is comfortable spacious and was perfect for our stay. A few things that probably need looked at like W-2 40 on the doors and the volume didn’t work on the TV the was minor. Not a big deal to me.

Lots of parking space. Nice rooms with plenty of space, slightly older style but well maintained and comfortable.

Simple overnight stay, but a relaxing time. Room and bed were comfortable. Tub showed a bit of wear but otherwise good. Just be known, only certain rooms have a fridge. Casino was OK. If you are bothered by smoke, not your place. No table games but plenty of video games. Onsite restaurant and fast food within a short drive.

Good place to stay before/ after Death Valley! Very friendly staff, rooms are a bit older but clean and quiet.

Great people work there. Very clean place. Not far from anything. We had a small issue and they fixed it quickly. The bartenders are so nice and funny. The front desk workers are very helpful.

The bathrooms do not have shampoo or hair conditioner, and the bedrooms do not have coffee or a refrigerator.

We had to leave early and there was no coffee available. TV had no sound. Room was clean and comfortable but lack of amenities.