Royal Garden Hotel

Hotels
7.7 (204 reviews)
Burgos Corner Zamora Street , Ozamis , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Food Quality
Friendly Staff
Cons:
Poor Service
Cleanliness Issues
Room Quality Problems

Categories

Cleanliness
5.91
Cleaning staff reportedly discarded personal items, indicating poor attention to cleanliness.
Service
7.38
Staff at the front desk were noted as rude, although some staff were friendly.
Location
9.42
Excellent location praised by multiple guests.
Room Quality
5.87
Uncomfortable sleeping arrangements (single beds) and issues with upgrades (room with no windows).
Amenities
8.4
WiFi problems mentioned and breakfast considered expensive.
Value for Money
7.86
Guests felt the hotel was too expensive for the service provided.
Food and Beverage
8.91
Food quality was described as awesome, though restaurant service was criticized.
Overall Experience
7.88
Mixed feelings due to service and room quality, balanced by location and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:12

Property Description

Luxurious Accommodation in Ozamis

Modern Rooms with Stunning Views
Experience comfort and convenience in our air-conditioned rooms at Royal Garden Hotel. Enjoy free WiFi, a flat-screen TV, and picturesque city views.

Delicious Dining and Exceptional Service
Indulge in mouthwatering dishes at our on-site restaurant and receive top-notch service from our bilingual staff fluent in English and Filipino.

Convenient Amenities and Transportation
Benefit from free private parking, a helpful reception providing local tips, and a paid airport shuttle for a hassle-free stay.

Book now for an unforgettable experience at Royal Garden Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OZC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 204 reviews
Cleanliness: 5.91
Service: 7.38
Location: 9.42
Room Quality: 5.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 7.88
D
David • solo_traveller • us
8
2026-03-03 • via Nuitee
B
Byrne • couple • gb
8
Pros:

I arrived early than expected and the staff was very good in getting my room before the scheduled time of 3pm

2026-02-24 • via Nuitee
R
Rodolf John • solo_traveller • ph
8
The room is good but a hotel without fast internet connection is still a bad service.
Pros:

I love the comfy bed. I love how clean the room is.

Cons:

Poor internet connection in the room and in the lobby.

2026-02-22 • via Nuitee
D
David • family_with_children • us
7
2026-02-22 • via Nuitee
W
White III • family_with_children • us
9
2026-01-29 • via Nuitee
A
Ana • solo_traveller • au
10
2026-01-19 • via Nuitee
L
Larry • couple • us
10
Excellent
Pros:

Excellent

2026-01-18 • via Nuitee
E
Eurfyl • family_with_children • gb
7
2026-01-15 • via Nuitee
H
hotho • couple • dk
8
2026-01-15 • via Nuitee
W
Wright • solo_traveller • ph
10
Pros:

So near to all the businesses.

Cons:

The staff were excellent as usual.

2026-01-06 • via Nuitee
R
Ridual • family_with_children • ph
6
Pleasant stay
Pros:

Room is spacious enough.

Cons:

No telco signal. Has to go out to make a call or text.

Slippers are wet eventhough we checked in at 5pm.

2026-01-04 • via Nuitee
W
Wilhelm Gabriel • solo_traveller • ph
6
Pros:

The location was in the centre of Ozamiz, rooms felt decent for its value.

2025-12-30 • via Nuitee
J
Jacky • couple • gb
1
Not the best hotel.. but best location
Pros:

Its it the city

Cons:

Rude staffs ..

2025-12-12 • via Nuitee
P
Peter • couple • de
5
2025-12-09 • via Nuitee
N
Nicole Ann • couple • ph
8
Twas a good stay , would be back for sure
Pros:

AC and bed , trash bins both in cr and room. Ac is cold which is a big factor for me

Cons:

Bathroom is a bit small huhu

2025-12-08 • via Nuitee
K
Klaus-Wolfgang • couple • de
7
Als Zwischenstop ok
Pros:

Zentrale Lage

Cons:

Man muss aufpassen. Viele Zimmer liegen innen ohne Fenster

2025-12-03 • via Nuitee
L
Lettie • solo_traveller • ph
8
Pros:

Cleanliness and friendly staff!

Cons:

No kettle

2025-12-03 • via Nuitee
N
nunes • couple • ph
3
no respones
Pros:

The breakfast was not included. But the staff at the front desk was not hospital staff because they did not ask me when checking out how my stay was, if there was anything wrong, or to come back, or thank me for my stay. Very rude and poor customer service from the front desk staff.

Cons:

But the staff at the front desk was not hospital staff because they did not ask me when checking out how my stay was, if there was anything wrong, or to come back, or thank me for my stay. Very rude and poor customer service from the front desk staff.

2025-10-20 • via Nuitee
R
RANDY
6
Pros:

Good location and friendly staff.

2025-09-10 • via Nuitee
L
Liam Kabi • family_with_children • be
6
Pros:

I like the location and the staff

Cons:

I requested a double bed but they gave me 2 single beds, my 1st night was a nightmare I couldn't sleep because of the bed, the other thing the WiFi not available in the 4th floor I asked about this issue and they transferred me to 3rd floor the WiFi was good but still single bed available only. The breakfast is expensive

2025-09-06 • via Nuitee