Hotel Diplomate

Hotels
6.8 (1507 reviews)
Rue de la Terrassière, 46 , Geneva , ch
+41 22 592 87 87

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Cons:
Outdated room quality
Limited amenities
Poor breakfast options

Categories

Cleanliness
6.38
The rooms were clean but some guests remarked on the rooms being old and in need of modernization.
Service
8.35
Excellent service, with helpful staff providing information and solutions to issues.
Location
8.89
Great location, close to transportation and local attractions.
Room Quality
5.84
Rooms considered outdated with various amenities lacking.
Amenities
5.87
Some amenities were lacking, such as a wine opener in the minibar and poor breakfast options.
Value for Money
6.83
Prices deemed high for the quality of services provided.
Food and Beverage
5.88
Breakfast options were limited and did not cater to dietary preferences.
Overall Experience
6.35
Overall a fair experience, with good service but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:10

Property Description

Luxurious Accommodations
Hotel Diplomate offers newly furnished, air-conditioned rooms with modern amenities such as a flat-screen TV, satellite channels, and a minibar. Enjoy a comfortable stay surrounded by elegance and convenience.

Convenient Location
Situated near Parc de Malagnou and the Eaux-Vives train station, our hotel provides easy access to Geneva's popular attractions. Explore the city effortlessly with the famous Jet d'Eau fountain just a short walk away and various shops, banks, and cinemas in the vicinity.

Parking and Accessibility
For added convenience, private parking is available on-site for a fee. With a bus stop right in front of the hotel, guests can easily navigate the city and make the most of their stay at Hotel Diplomate.

Book your stay now at Hotel Diplomate for a memorable experience in Geneva!

Important information:

A valid credit card has to be presented upon check-in as a deposit. Otherwise the full amount has to be paid upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Location

Guest Reviews

6.8
Based on 1507 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.89
Room Quality: 5.84
Amenities: 5.87
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 6.35
I
Ijebu • solo_traveller • ch
8
it was splendid.
Pros:

better view

Cons:

tv

2026-08-29 • via Nuitee
T
Thilo • solo_traveller • de
3
Disappointing: Room I booked in advance was given to someone else
Pros:

Breakfast, room equipment, service, friendliness of staff

Cons:

My room was given to someone else even though I booked and paid in advance. I had to sleep in the lobby until 4:00 in the morning to get a room after another person checked out, because all other hotels in the city were fully booked. I was not offered any compensation.
Furthermore, there was a mouse next to the trash bags near the breakfast table

2026-08-27 • via Nuitee
G
Gabriele • extended_group • it
8
2026-08-24 • via Nuitee
P
Petitjeannin • solo_traveller • ch
8
Pros:

La proximité de plusieurs restaurants et cafés

Cons:

La climatisation qui fesait du bruit mais ne refroidissait pas la chambre.
L'espace très restreint entre le bureau et le lit

2026-08-24 • via Nuitee
S
Silvia • solo_traveller • ch
1
2026-08-22 • via Nuitee
V
Victor • solo_traveller • fr
6
Bien placé mais l’hôtel est dans le jus d’époque, pour le prix c’est décevant.
Pros:

L’hôtel est bien placé.

Cons:

Il est d’époque et mérite une bonne rénovation en gardant ce charme de l’ancien quand même

2026-08-17 • via Nuitee
C
Christiane • solo_traveller • ch
8
Vu la canicule c’était confortable
Pros:

La simplicité et surtout la disponibilité des personnes à la réception, toutes très sympathiques et professionelles: vraiment génial

Cons:

C‘est un viel hôtel qui mériterait quelques aménagements: climatisation plus fonctionnelle , fenêtres à changer….

2026-08-15 • via Nuitee
A
Adam • couple • au
7
Fine by Geneva standards.
Pros:

Right near the lake and old
City. Lots of places
To shop, dine and cafes.

Cons:

We Were Given a tiny room with no working aircon in the midst of a heat wave in Europe! After
Complaining, we
Got a much pleasant room. Thank you. Merci.

2026-08-13 • via Nuitee
S
Sonia • solo_traveller • be
6
Pros:

Hôtel bien situé.

Cons:

Je devais partir avant l'heure de début du petit-déjeuner (que j'avais payé) et ils n'ont pas voulu me faire un petit paquet à emporter (comme les autres hôtels font souvent...). Dommage.

2026-08-10 • via Nuitee
T
TM • solo_traveller • ch
7
2026-08-09 • via Nuitee
R
Rakan • solo_traveller • ps
9
2026-08-05 • via Nuitee
F
fanny • couple • fr
4
vue magnifique depuis le dernier étage mais déçue car un balcon mais sans chaise ni table compliqué d'en profiter .
Pros:

personnel et emplacement

Cons:

le manque d'équipement dans la chambre

pas de table ni de chaise sur le balcon

pas de ventilateur malgré une chaleur écrasante et au dernier étage ...

et vis à vis direct avec l'immeuble en face vous pourriez faire en sorte de rendre l'endroit un peu plus intime

2026-08-04 • via Nuitee
J
Juergen • solo_traveller • nl
7
2026-07-24 • via Nuitee
E
Ella • couple • fr
8
Une nuit à la hauteur de mes attentes.
Pros:

Emplacement

Cons:

La télévision ne permettait pas de voir la demie-finale de la coupe du monde. 😥😢

2026-07-20 • via Nuitee
B
Bafitis • solo_traveller • fr
7
good value..great staff...good location
Pros:

Lcation and price and staff

Cons:

Hotel environment a bit tired

2026-07-18 • via Nuitee
N
noura • solo_traveller • it
2
2026-07-17 • via Nuitee
M
Mary • solo_traveller • ch
6
Personnel agréable
Pros:

Bien situé

Cons:

Besoin d’être rafraîchi

2026-07-16 • via Nuitee
I
isabella • solo_traveller • it
1
Un incubo
Pros:

Solo ed esclusivamente una cosa: il personale della reception; nel resto tutto da buttare e gridare aiuto: nemmeno una stella va bene come qualifica!

Cons:

Tutto: è vecchio, sporco; camera era sporca addirittura piena di cappelli; porta che sta per cadere; per dormire 2 ore ho bloccato la porta con la sedia! Esecrabile
Peggio di così non si può!

2026-07-16 • via Nuitee
P
Pertuiset • solo_traveller • fr
7
2026-07-15 • via Nuitee
F
Frederik • solo_traveller • ch
5
2026-07-14 • via Nuitee