Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Good service
Cons:
A bit dated
No hot water

Categories

Cleanliness
8.3
A bit dated inside and often no hot water at shower.
Service
9.8
Good service was mentioned positively.
Location
9.8
Location mentioned as a strong point.
Room Quality
9.3
Standard quality for this hotel tier.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
9.3
Standard quality for this hotel tier.
Overall Experience
9.3
A very satisfactory stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Luxurious Accommodation and Facilities
Kempinski Hotel Taiyuan offers sumptuous accommodation with elegant décor and well-equipped facilities, just a 5-minute drive from the Coal Trading Center. Each luxurious unit provides stunning city views and amenities like a minibar, flat-screen TV, and a plush sofa for ultimate comfort.

Relaxation and Convenience
Guests can unwind at the indoor pool or spa center, plan their day at the tour desk, and stay connected with free Wi-Fi throughout the property. With services like currency exchange, laundry, and a 24-hour front desk, convenience is at your fingertips.

Culinary Delights
Indulge in a culinary journey at Kempinski Hotel with two dining options. From Bavarian cuisine and freshly brewed beer at Paulaner Brauhaus to barbecues and a wide selection of spirits at Grill & Wine, your taste buds are in for a treat.

Book your luxurious stay at Kempinski Hotel Taiyuan now for an unforgettable experience!

Important information:

The property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.

All staying guest will enjoy a discount on brewed beer at Paulaner Brauhaus.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 26 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.3
宏運 • solo_traveller • tw
9
2026-01-19 • via Nuitee
A
Anita • couple • au
7
Pros:

Location and good service

Cons:

A bit dated inside and often no hot water at shower

2025-12-29 • via Nuitee
L
Lu • couple • au
10
2025-12-29 • via Nuitee
V
Victor • couple • cl
9
2025-12-07 • via Nuitee
P
patrick • couple • be
9
Perfect hotel in Taiyuan
Pros:

Everything

Cons:

Nothing

2025-09-01 • via Nuitee
蔡 • couple • tw
8
2025-07-01 • via Nuitee
N
Na • review category business travellers • au
10
Exceptional
2025-04-21 • via Nuitee
B
Brendan • solo traveller • jp
9
Superb
Pros:

Kind staff who assisted me despite the fact that I don’t know Chinese

2025-03-15 • via Nuitee
J
Jian
10
Pros:

Good service

2024-08-07 • via Nuitee
Y
Yujing • young couple • se
8
Very good
Pros:

Na

Cons:

Na

2023-10-08 • via Nuitee
O
Olga • review category business travellers • hk
10
Exceptional
2023-04-01 • via Nuitee
M
Michael • partner
10
Pros:

The staff went out of their way to give us a very special experience on our annivesary. The room was excellent, which lots of special gifts, and decor. We also, enjoyed the live music in the restaurant! It was a wonderful stay!! 太谢谢您们啊！

2022-03-22 • via Nuitee
V
Verified traveler • self
10
Pros:

Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!

2019-07-25 • via Nuitee
V
Verified traveler • partner
10
Pros:

My room got upgraded for free. It is a good location and nice hotel.

2019-02-16 • via Nuitee
V
Verified traveler
2
Pros:

Staff doesn’t speak English. Too noisy. People smoking all over in the lobby.

2018-06-03 • via Nuitee
V
Verified traveler
2
Pros:

First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning.

2018-06-03 • via Nuitee
X
Xiaolan
6
Pros:

這樣的地方，算可以的吧，不能要求大高

2018-05-15 • via Nuitee
J
JLoh
8
Room for improvement
Pros:

Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room.

2017-03-31 • via Nuitee
J
Jin
10
Pros:

it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket.

2016-10-19 • via Nuitee
V
Verified traveler
8
Pros:

客室は使う側の動線が考えられた作りで使いやすく、ゴージャス感を満喫しながらも落ち着ける空間でした。スタッフの方のサービスも行き届いており、気持ちの良い旅行となりました。ただ、夕食をビアレストランでいただいたのですが、もう少し食事のメニューがあるとありがたかったです。

2016-09-25 • via Nuitee