HARRIS Hotel & Conventions Gubeng

Hotels
9.6 (174 reviews)
Jl. Bangka No. 8-18, Gubeng , Surabaya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Affordable price
Cons:
Cigarette odors in some rooms
Limited vegan options

Categories

Cleanliness
8.9
Some reviews mention the rooms being clean, while others highlight issues like cigarette burns.
Service
10
Numerous reviews praise the staff for being helpful and responsive, with quick resolutions to issues.
Location
9.9
Several reviews commend the hotel's strategic location in the middle of the city.
Room Quality
8.9
Rooms are described as small but clean; some reports of smoking rooms despite non-smoking requests.
Amenities
9.9
Positive remarks about the facilities and breakfast selections.
Value for Money
9.9
Many reviews reflect that the hotel provides good value, especially given the quality of service.
Food and Beverage
9.4
Reviews indicate a good variety of breakfast options but note the lack of vegan choices.
Overall Experience
9.9
Overall positive feedback with a few critiques, indicating a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:24

Property Description

Convenient Location
Located in the heart of Surabaya's business district, HARRIS Hotel & Conventions Gubeng is just minutes away from major attractions like Grand City Mall and Gubeng Train Station, making it the perfect choice for business and leisure travelers alike.

Modern Amenities
The hotel offers a range of modern amenities including an outdoor pool, 24-hour front desk, and free WiFi access throughout the property. The air-conditioned rooms are well-equipped with a flat-screen TV, personal safe, and a minibar, ensuring a comfortable stay for all guests.

Diverse Dining Options
Guests can indulge in a variety of cuisines at HARRIS Cafe or explore nearby dining options like Bon Cafe. With a mini-market on-site and 24-hour room service available, satisfying your cravings is always convenient at HARRIS Hotel & Conventions Gubeng.

Experience the perfect blend of comfort and convenience at HARRIS Hotel & Conventions Gubeng. Book now for an unforgettable stay in Surabaya!

Important information:

Please note that the Deluxe Room is under renovation from 1 January 26 - 31 March 26.

"Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 174 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.4
Overall Experience: 9.9
S
Shaun Taylor • family_with_children • au
10
2026-03-25 • via Nuitee
S
Shaun Taylor • family_with_children • au
10
2026-03-25 • via Nuitee
S
Shaun Taylor • family_with_children • au
10
2026-03-25 • via Nuitee
P
Petrus E Pragoda • family_with_children • id
8
2026-03-09 • via Nuitee
R
Ruud • couple • nl
9
Uitstekend voor langere periode
Pros:

Service en vriendelijkheid en spontaan

Cons:

Eigenlijk niets

2026-03-08 • via Nuitee
P
Putu Emma Saraswati • couple • it
7
2026-02-28 • via Nuitee
S
Sarma • solo_traveller • au
8
2026-02-25 • via Nuitee
H
Hans Lamal • couple • be
10
Arriving at Harris Hotel feels like coming home! I think one day I'll cancel check out 😅
Pros:

We've been visiting this hotel for years, and for the past few years, the rooms have been systematically updated. The result is magnificent! The ideal combination of good taste and coziness! Harris always has a special, inspiring atmosphere, hard to describe, but it certainly creates a happy, soothing feeling. The staff are genuinely friendly, the breakfast is phenomenal, the location is ideal, near Gubeng train station, with restaurants and warungs everywhere nearby. But the restaurant at Harris itself is delightful!

Cons:

Even I force my brain, I don't find anything I don't like 🤭

2026-02-22 • via Nuitee
M
Majuang • solo_traveller • id
10
rilex....reliable
Pros:

the security very helpfull to park our big bike in safe place...very impression

2026-02-11 • via Nuitee
W
Willem • solo_traveller • nl
6
2026-01-30 • via Nuitee
L
latamaus • Business
8
Nice for bisnis stay
Pros:

It was a really great stay here. The staff was so friendly, the room is clean and cozy. The breakfast was also good. With affordable price also.

2026-01-28 • via Tripadvisor
S
Syahmina • couple • bn
10
2026-01-26 • via Nuitee
S
Syahmina • couple • bn
7
2026-01-26 • via Nuitee
M
Melanie • family_with_children • id
10
2026-01-22 • via Nuitee
F
Fabienne • couple • de
10
Pros:

Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist wundervoll (große Auswahl). Das Hotelrestaurant ist einen Besuch wert. Die Lage ist sehr gut. Sehr empfehlenswert!

Cons:

Nichts. Es war perfekt!

2026-01-19 • via Nuitee
T
Titok • couple • id
8
Pros:

Harga lbh murah

Cons:

Bau rokok

2026-01-19 • via Nuitee
S
Sara • couple • it
8
2026-01-19 • via Nuitee
G
Gilbert • couple • my
10
2026-01-18 • via Nuitee
N
nuraS7729FP • Solo travel
10
Staycation
Pros:

good services, pelayanan cepat dan ramah!

2026-01-16 • via Tripadvisor
J
juliawati • family_with_children • id
3
2026-01-15 • via Nuitee