Lazz City Hotel

Hotels
7.8 (304 reviews)
Topçekenler Sokak no 13 , Istanbul , TR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty pillows
Rude service
Inconvenient amenities

Categories

Cleanliness
6.51
Several complaints about dirty pillows and unclean facilities.
Service
8.48
Mixed reviews; some reported helpful staff while others encountered rude service.
Location
9.52
Good location close to the city center.
Room Quality
6.97
Rooms reportedly not matching the pictures; issues with toilet functionality.
Amenities
6
Lack of tea, coffee, and water service; unfunctioning toilets.
Value for Money
7.96
Complaints about being charged extra despite discrepancies in room type.
Food and Beverage
8.01
Breakfast hours limited and mentioned as a drawback.
Overall Experience
8.98
Overall, guests had a favorable view, though significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:37

Property Description

Prime Location in Istanbul
Located in the heart of Istanbul, Lazz City Hotel is a stone's throw away from major attractions like Taksim Square and Istiklal Street. With easy access to public transportation, guests can explore the city effortlessly.

Comfortable and Convenient Amenities
Experience a seamless stay with our 24-hour front desk, airport transfers, and free WiFi. Relax in air-conditioned rooms equipped with modern essentials like a coffee machine, flat-screen TV, and a private bathroom. Enjoy a delicious continental or halal breakfast to start your day right.

Nearby Attractions
Immerse yourself in Istanbul's vibrant culture with popular landmarks such as Istanbul Congress Center and Galata Tower just a short distance away. Explore the city with ease from our centrally located hotel.

Ready to experience the best of Istanbul? Book your stay at Lazz City Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

7.8
Based on 304 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 6
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.98
A
Alaa • couple • jo
4
Very Disappointing Experience – I Would Not Recommend This Hotel
Pros:

Location only

Cons:

Very Disappointing Experience – I Would Not Recommend This Hotel

I booked a Deluxe Double Room at Lazz City Hotel for 8 nights, from October 1 to October 9, 2026, for €439.20 including taxes and fees, with breakfast included. Unfortunately, my experience was extremely disappointing.

Upon arrival, the first room I was shown was much smaller than I expected based on the booking photos. I was then asked to pay extra for a larger room that I believed was already included in my original booking. I felt pressured into accepting the additional charge.

The breakfast was also very disappointing. Despite being advertised as included, it consisted of one small plate with limited portions of tomatoes and cucumbers, tiny packets of jam, honey and cheese, a small bread basket, one boiled egg, and tea or coffee. There was no buffet. The breakfast area had only four tables for all guests, so when it was full, we had to wait for a table. This was far below my expectations.

The room cleanliness was below expectations, with dirt under the bed, a dirty refrigerator and TV remote, and a dusty air conditioner. We also experienced a power outage lasting approximately three hours. On another night, the water supply was cut off, leaving us unable to use the bathroom properly.

When I asked the owner, Izzet, for assistance, he was uncooperative, raised his voice, and behaved disrespectfully instead of helping resolve the situation. His handling of the room issue and his attitude toward guests were particularly unacceptable. I felt pressured, dismissed, and unfairly treated.

I strongly advise future guests to carefully check the room details, clarify any additional charges before agreeing to them, and keep their passports and personal documents secure.

I would never stay at this hotel again and cannot recommend it to anyone.

A positive note: Mustafa at reception was polite and respectful.

2026-10-14 • via Nuitee
V
Vilotić • family_with_children • rs
10
Sve preporuke za ovaj smestaj!
Pros:

Osoblje je preljubazno, tu su bili za sve. Sve preporuke! Lokacija je odlicna! 😊

Cons:

/

2026-10-12 • via Nuitee
V
Veranika • couple • cy
10
Очень хорошо
Pros:

Прекрасное расположение и персонал,чисто и уютно !

2026-10-08 • via Nuitee
A
Aidana • family_with_children • kz
10
Все понравилось, особенно обслуживание
Pros:

Очень хорошее обслуживание и приятный персонал ☺️

2026-10-07 • via Nuitee
H
Houssem • couple • qa
1
Worst experience ever.
Pros:

The location close to city.

Cons:

The photos are totally different from the actual room. The room was super small despite for paying for what was in the photo.

Breakfast was not a breakfast small piece of mortadella and cheese and black coffee full of water.

2026-09-09 • via Nuitee
A
Aldin • family_with_children • ba
7
Overall, considering the price and location very close to Taksim and Istiklal Street, I am satisfied with the hotel
Pros:

the staff was very kind and pleasant, they met all our requests

Cons:

for my requests, the room we got lacked a little more space

2026-09-07 • via Nuitee
L
Lena • family_with_children • al
7
2026-08-30 • via Nuitee
I
Igor • solo_traveller • ru
10
Pros:

Очень гостеприимный Хозяин отеля и вежливые сотрудники. Есть все необходимое. Чисто. Номер просторный. С горячей и холодной водой нет проблем. Завтрак включен. Отличное место расположения отеля и вполне разумная цена. Спасибо Вам огромное за гостеприимство, я обязательно вернусь к Вам снова!

2026-08-21 • via Nuitee
E
Elena • extended_group • it
6
2026-08-13 • via Nuitee
A
Aigerim • family_with_children • kz
10
Otelde geçirdiğimiz zamandan çok memnun kaldık. Her şey temiz, düzenli ve rahattı. Personel çok güle
2026-08-05 • via Nuitee
F
Faroun • solo_traveller • us
8
2026-07-10 • via Nuitee
E
Etelka • solo_traveller • hu
9
Pros:

A hotel nagyon központi helyen volt!
A személyzet előtt le a kalappal!❣️
Nagyon kedves emberek dolgoznak ott!
Segítőkészek, vendégszeretők!
Minden nap takarítottak, mire "haza" értünk, szép tisztaság és illat volt a szobában!
Egyetlen egy kicsike negatívumot tudok csak felhozni, az pedig a reggeli: minden nap ugyanazt kaptuk!
Az egy kicsit lehetett volna változatosabb...
De az emberek kedvessége mellett ez is eltörpült!😁

2026-07-09 • via Nuitee
A
Akmaral • solo_traveller • kz
6
2026-07-09 • via Nuitee
J
jose • solo_traveller • es
10
2026-06-22 • via Nuitee
Гулбахрида • family_with_children • kz
10
Pros:

Красивый отель и комфортна

2026-06-17 • via Nuitee
S
soufi • solo_traveller • tn
10
2026-06-07 • via Nuitee
R
rosa • solo_traveller • gr
4
2026-05-30 • via Nuitee
E
Erina • family_with_children • us
10
2026-05-27 • via Nuitee
B
Babu Nair • solo_traveller • in
8
2026-05-24 • via Nuitee
H
HAMADI • extended_group • fr
7
2026-05-24 • via Nuitee