Cambridge Quy Mill Hotel & Spa

Hotels
7.7 (3253 reviews)
Old Church Road , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
6.53
Hairs were found in the bath from previous guests, indicating a cleanliness issue.
Service
8.5
Staff were generally friendly and helpful, though there were some service delays.
Location
8.54
Great location for quickly and easily accessing town, appreciated by guests.
Room Quality
6.99
Rooms are comfortable, but some were cold and outdated, affecting the overall experience.
Amenities
7.52
Spa facilities consistent but some were disappointing; pool and sauna closed during certain times.
Value for Money
8.48
Overall good value given the staff friendliness and amenities offered.
Food and Beverage
8.03
Food quality was good with tasty options available, though some meals could have been improved.
Overall Experience
7
Stay was enjoyable but affected by cold rooms and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:07

Property Description

Luxurious Accommodations
Experience elegance and comfort in our cosy bedrooms at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection. Indulge in amenities like tea/coffee facilities, free Wi-Fi, and satellite TV. Some rooms even offer four-poster beds and stunning garden views.

State-of-the-Art Facilities
Immerse yourself in relaxation at our Grade II listed former watermill. Enjoy access to a modern fitness centre with a fully equipped gym, sauna, hot tub, steam room, and indoor swimming pool. Rejuvenate your senses in a historical setting.

Culinary Delights
Savour award-winning breakfast and exquisite cuisine at The Mill House Restaurant, awarded 2 AA Rosettes. Explore a variety of fine wines in a charming ambiance. Unwind in the Celtic Bar, offering a wide selection of whiskies and real ales.

Book your stay at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection for a luxurious escape near Cambridge's vibrant city centre and renowned University Colleges.

Important information:

Please note - No elevator
Extra beds are limited and subject to availability upon booking.
Any issues regarding extra beds will be handled by the hotel directly.
Please note standard rooms cannot accommodate extra beds.
Spa treatments need to be booked prior to arrival to avoid disappointment.
Please note that the property do not hold allocated slots for residents. (Treatments must be booked directly with the spa)
Early check in and late check out can be arranged for an additional fee (subject to availability)
We are family friendly hotel and we can offer extra beds (camp beds ) upon request during the booking time.
Executive double or Executive twin room can be add 1 extra camp bed or cot-upon request during the booking time.
Superior Room can be add 2 extra bed or sofa bed for 2 -upon request during the booking time.
Extra camp bed costs £20.00 from 12 years old + £15.00 for breakfast if they booked with breakfast.
Under 12 years old – staying free with parents
This property might host on-site functions, so noise may be audible in some rooms.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3253 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 7
D
Dominique solo_traveller fr
8
Excellent séjour pour deux nuits sur place . Proche de Cambridge
Pros:

Excellent petit déjeuner bien que un peu cher ( £16 ) . La situation en pleine campagne et le calme sont appréciables.

Cons:

Les 10£ de frais de parking, non inclus dans le prix de la chambre et le fait d'être tenu d'installer une application sur son téléphone pour régler ces frais . Il serait tellement plus simple d'ajouter ce montant au prix de la chambre.

2026-05-16 via Nuitee
D
David couple sg
9
A lovely hotel for a quiet getaway
Pros:

Food was excellent and staff very friendly

2026-05-16 via Nuitee
J
Jean couple gb
8
An enjoyable, relaxing break.
Pros:

The location was great. Staff were friendly.

Cons:

The parking fees.

2026-05-16 via Nuitee
F
Fiona couple gb
5
Lovely location let down by room details.
Pros:

It offers a good space including garden with lovely buildings. Restaurant was comfortable.

Cons:

We slept very badly due to a permanently on outside light shining under a blind immediately above the bed. We had a higher priced room and expected pretty views or a balcony. We got neither. The room was clean enough but looked rather tired with tile grouting very grubby for instance.

2026-05-16 via Nuitee
A
amreece solo_traveller gb
5
Decent spa when it’s working
Pros:

It looks pretty especially at night . The indoor pool is nice and the lounge area in the spa overlooking a gorg sunset and the stream. Staff are nice

Cons:

The jacuzzi and steam room wasn’t working when I got there and I mainly booked this hotel to use the spa . So I was in incredibly disappointed, they could have mentioned it on their website . The entrance corridor to my room has dirty clothes that was there my whole stay and the bedroom windows overlook outside where oeoooe walk past to get to the spa .

2026-05-15 via Nuitee
M
marcus solo_traveller gb
7
Pros:

Good quiet location, restaurant was good, staff were excellent...

Cons:

Got charged an extra £12 for parking in a big place out in the country, That was just pure profiteering and I think unnecessary, yes yes but it's a good yeah yeah

2026-05-14 via Nuitee
C
Colin couple gb
5
Probably over priced for what it is. Needs refreshing in its decor, carpeting etc
Pros:

Breakfast excellent, evening meal good

Cons:

Bed uncomfortable, bathroom in need of modernising especially the basin which splashes you with water when you turn the tap on

2026-05-14 via Nuitee
C
Charles couple gb
9
Pros:

Good size clean rooms

Cons:

Now charge for parking if you don’t book direct which is bizarre given you can only really use the hotel by car and they have loads of parking. Could do with some EV points.

2026-05-13 via Nuitee
R
RE solo_traveller gb
5
Expensive parking
Pros:

The hotel is in a nice location with easy access to Cambridge. It is clean, has friendly staff, and well equipped rooms.

Cons:

On site parking costs £10 a day, which on top of the rather expensive room rate just feels like an extra cash grab, especially given the remote nature of the hotel means there's no alternative.

2026-05-12 via Nuitee
F
Franklyn couple gb
10
2026-05-12 via Nuitee
G
Green solo_traveller gb
10
2026-05-12 via Nuitee
S
sue family_with_children gb
10
Lovely weekend break
Pros:

Food was excellent
Friendly helpful staff

Cons:

Didn't know i had to pay for parking had 2 cars so for two nights £40

2026-05-11 via Nuitee
K
kay solo_traveller gb
10
2026-05-11 via Nuitee
R
Robert couple gb
8
2026-05-10 via Nuitee
J
jessica extended_group gb
8
Very nice stay, beautiful location and great staff. Gardens need a little TLC
Pros:

Beautiful location, staff very helpful and professional. Great breakfast. Very close to Cambridge.

Cons:

Gardens beautiful but could do with a tidy up. Parking is expensive. Walls a little thin, could hear music coming from kitchen early Sunday morning.

2026-05-10 via Nuitee
A
Andrew solo_traveller gb
10
2026-05-08 via Nuitee
E
Emily couple gb
10
2026-05-07 via Nuitee
N
Nerys solo_traveller gb
8
Nice stop over after a busy day working, bonus you can use the spa
Pros:

Nice breakfast, staff friendly

Cons:

Beds not super comfy

2026-05-06 via Nuitee
C
Casie solo_traveller gb
10
Best anniversary.
Pros:

Everything. It was perfect.

Cons:

Nothing.

2026-05-06 via Nuitee
E
Elio couple gb
10
Always a great stay
2026-05-06 via Nuitee