Cambridge Quy Mill Hotel & Spa

Hotels
7.7 (3344 reviews)
Old Church Road , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Cold rooms

Categories

Cleanliness
6.53
Hairs were found in the bath from previous guests, indicating a cleanliness issue.
Service
8.5
Staff were generally friendly and helpful, though there were some service delays.
Location
8.54
Great location for quickly and easily accessing town, appreciated by guests.
Room Quality
6.99
Rooms are comfortable, but some were cold and outdated, affecting the overall experience.
Amenities
7.52
Spa facilities consistent but some were disappointing; pool and sauna closed during certain times.
Value for Money
8.48
Overall good value given the staff friendliness and amenities offered.
Food and Beverage
8.03
Food quality was good with tasty options available, though some meals could have been improved.
Overall Experience
7
Stay was enjoyable but affected by cold rooms and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:07

Property Description

Luxurious Accommodations
Experience elegance and comfort in our cosy bedrooms at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection. Indulge in amenities like tea/coffee facilities, free Wi-Fi, and satellite TV. Some rooms even offer four-poster beds and stunning garden views.

State-of-the-Art Facilities
Immerse yourself in relaxation at our Grade II listed former watermill. Enjoy access to a modern fitness centre with a fully equipped gym, sauna, hot tub, steam room, and indoor swimming pool. Rejuvenate your senses in a historical setting.

Culinary Delights
Savour award-winning breakfast and exquisite cuisine at The Mill House Restaurant, awarded 2 AA Rosettes. Explore a variety of fine wines in a charming ambiance. Unwind in the Celtic Bar, offering a wide selection of whiskies and real ales.

Book your stay at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection for a luxurious escape near Cambridge's vibrant city centre and renowned University Colleges.

Important information:

Please note - No elevator
Extra beds are limited and subject to availability upon booking.
Any issues regarding extra beds will be handled by the hotel directly.
Please note standard rooms cannot accommodate extra beds.
Spa treatments need to be booked prior to arrival to avoid disappointment.
Please note that the property do not hold allocated slots for residents. (Treatments must be booked directly with the spa)
Early check in and late check out can be arranged for an additional fee (subject to availability)
We are family friendly hotel and we can offer extra beds (camp beds ) upon request during the booking time.
Executive double or Executive twin room can be add 1 extra camp bed or cot-upon request during the booking time.
Superior Room can be add 2 extra bed or sofa bed for 2 -upon request during the booking time.
Extra camp bed costs £20.00 from 12 years old + £15.00 for breakfast if they booked with breakfast.
Under 12 years old – staying free with parents
This property might host on-site functions, so noise may be audible in some rooms.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3344 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 7
G
Gareth solo_traveller gb
10
Pros:

Location, comfortable rooms, great staff and late night bar service

Cons:

10£ parking fee. If you booked to stay the night, this should be free!

2026-07-04 via Nuitee
S
Stuart couple gb
6
2026-07-03 via Nuitee
D
Dave solo_traveller gb
10
Pros:

The old mill

2026-07-02 via Nuitee
E
Eirini couple gb
9
2026-07-02 via Nuitee
T
Tredgett couple gb
9
Peaceful, comfortable.
Pros:

We love to start with the facts that it had a swimming pool and how close it is to Cambridge city centre.
And the rooms were to get our taste when booking hotel.

Cons:

We didn’t have air conditioning in our room.
It’s such a shame we booked for one of the hottest days of the year so far - we will love to experience this hotel in the winter

2026-07-02 via Nuitee
M
Melissa couple gb
8
Service and food was amazing, will definitely stay again
Pros:

The room was lovely size and we had a small fenced court yard area outside the French doors which was lovely. Bed was comfy and cos it was a hot day the ceiling fan (albeit a little noisy) was welcomed at night to aid sleep.

Cons:

The bath was a whirlpool bath but wasn’t working which was disappointing as this was one of the reasons we chose the room. The spa was a little tired around the pool and there was a huge wasp nest in the ceiling above the pool so there were lots inside claiming the wall and dead in the floor.

2026-07-01 via Nuitee
P
Pauline couple au
6
Don’t stay in summer time
Pros:

The pool, sauna, spa and gym were great.

I didn’t use the ‘spa’ facilities (eg massage ) so can’t comment

Food at the restaurant was very good.
Prices on the high end - but we splurged for the stay as a mini holiday.

Cons:

First room we were put in had no aircon - and for the middle of summer and over 34 degrees that was a killer.
Asked to move rooms - had to wait until the next day. The aircon barely worked but was slightly manageable. At least housekeeping didn’t have to change the bed linen as we slept on top all night haha.
Was disappointed being told we had to pay for parking per day out on a massive estate in the countryside. The first receptionist wasn’t even helpful to assisting with the app I apparently had to download to pay for the parking (and as a foreigner it didn’t accept my details), the next receptionist was much more helpful

2026-06-30 via Nuitee
P
Peter family_with_children gb
9
Very good value, and a change from chain hotels
Pros:

room larger than average hotel room
Breakfast - a good selection
Staff - very helpfull - managed to find some food even after kitchen had closed

2026-06-30 via Nuitee
A
Albert solo_traveller se
7
2026-06-29 via Nuitee
S
Sally couple gb
10
2026-06-28 via Nuitee
C
Caroline couple gb
5
2026-06-28 via Nuitee
C
Caroline couple gb
5
Could have been wonderful if the heat was mitigated.
Pros:

The wonderful Charles! And rooms were pretty and well appointed. Gorgeous bar area and outside space.

Cons:

It was ridiculously hot; I appreciate it was a heatwave, but for the price point, air conditioning would be lovely it was hotter than Satan’s armpit in my room, so I came home a night early.

2026-06-28 via Nuitee
M
Marilyn solo_traveller gb
9
Overall, enjoyed.
Pros:

The staff were exceptional. Friendly, smiled and spoke to everyone, proactively speaking to guests. Nothing was too much trouble.

Cons:

Two points. One, the windows in the bedrooms, main areas and especially the spa needed cleaning. Secondly, the menu in the restaurant was over priced for the quality of dishes available.

2026-06-27 via Nuitee
D
David couple gb
10
We had a very relaxing break, the staff were very professional and polite. Special mention for Leo who really looked aft
Pros:

Location and brilliant staff

Cons:

Nothing

2026-06-26 via Nuitee
A
anthony couple gb
7
Nice location clean hotel
Pros:

Location to Cambridge park and ride is good clean and tidy hotel nice staff

Cons:

Having to pay to park in the hotel car park via ring go for parking each day was ridiculous

2026-06-25 via Nuitee
S
Swain couple gb
5
Not again
Pros:

Not much

Cons:

Small room small tv small bathroom

2026-06-25 via Nuitee
K
kelly couple gb
10
2026-06-25 via Nuitee
A
andrew couple gb
9
2026-06-23 via Nuitee
E
Eden couple gb
6
Pros:

The location was pretty and the restaurant was nice

Cons:

The bed was uncomfortable. Pillows were awful we had to go out to buy our own. And the room wasn’t cleaned to a great standard it was still dirty in areas. Felt like it was just wiped to look clean rather than acctually cleaned

2026-06-22 via Nuitee
S
Shazzalangz solo_traveller gb
8
Pros:

The hotel layout and gardens were lovely. Aircon in main guest areas was spot on as we were in a heatwave. No aircon in room, but ceiling fan helped.

Cons:

My one only criticism was my coffee was very weak. In general. not just mine. But brekkie was tasty and cooked 🍳 to perfection 👌

2026-06-22 via Nuitee