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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Hammam
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience elegance and comfort in our cosy bedrooms at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection. Indulge in amenities like tea/coffee facilities, free Wi-Fi, and satellite TV. Some rooms even offer four-poster beds and stunning garden views.
State-of-the-Art Facilities
Immerse yourself in relaxation at our Grade II listed former watermill. Enjoy access to a modern fitness centre with a fully equipped gym, sauna, hot tub, steam room, and indoor swimming pool. Rejuvenate your senses in a historical setting.
Culinary Delights
Savour award-winning breakfast and exquisite cuisine at The Mill House Restaurant, awarded 2 AA Rosettes. Explore a variety of fine wines in a charming ambiance. Unwind in the Celtic Bar, offering a wide selection of whiskies and real ales.
Book your stay at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection for a luxurious escape near Cambridge's vibrant city centre and renowned University Colleges.
Please note - No elevator
Extra beds are limited and subject to availability upon booking.
Any issues regarding extra beds will be handled by the hotel directly.
Please note standard rooms cannot accommodate extra beds.
Spa treatments need to be booked prior to arrival to avoid disappointment.
Please note that the property do not hold allocated slots for residents. (Treatments must be booked directly with the spa)
Early check in and late check out can be arranged for an additional fee (subject to availability)
We are family friendly hotel and we can offer extra beds (camp beds ) upon request during the booking time.
Executive double or Executive twin room can be add 1 extra camp bed or cot-upon request during the booking time.
Superior Room can be add 2 extra bed or sofa bed for 2 -upon request during the booking time.
Extra camp bed costs £20.00 from 12 years old + £15.00 for breakfast if they booked with breakfast.
Under 12 years old – staying free with parents
This property might host on-site functions, so noise may be audible in some rooms.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I enjoyed the spa
I got fined £100 for the car park! I'd been before and never had to pay for the car park. Apparently the rules have changed and now the residents must pay £10. I didn't know about it, no one told us the rules have changed. No one asked if we had payed when we were leaving or asked us if we had seen the new signs. When we called and asked for help with the appeal - the receptionist and the manager were very unpleasant and said it was all our fault as we should read the signs- they are all over the car park. I'm never going back and will tell all friends not to bother as well
good spa facilities
The food was over seasoned and very salty. Couldn't eat it.
Size of room and the spar
?
Breakfast not up to standard as to what paid
Having to pay £10.20 to park the car when the hotel is isolated. Dinner menu poor, more like a McDonalds, chips with everything!
Bathroom shower curtain was split and damaged in places. Otherwise bathroom was ok.
Charge you 10£ per night to park - Ring Go app, on site, don’t get it!!!!!!
Human body fluids on bed runner, bath not clean (draining for the basin and bath terrible), - late check in after a 12 hour shift - no time to complain.
Overall - this room needs a deep clean, I won’t mention what I found behind the bed when I pulled I out to sort the cover…
The location , and the use of the spa.
Parking charges as it’s the hotels own land and not NCP I think parking should be free.
They take 50.00 holding fee
Upon check in
Have been coming here for many years, but preferred the ambiance and staff when it was under The Best Western umbrella
They have introduced a parking fee of £10 per 24 hours I was unaware and was hit with a hefty £60 fine for my overnight stay. Very disappointing that staff didn’t mention it when checking in as it came in to force two weeks before my stay.
Nice hotel with good facilities and the food onsite is good too, very relaxing stay .
The staff were all friendly and polite and helpful.
The swimming pool area could do with a bit more of a deep clean some loose and green floor tiles in the lounge/conservatory area.so a bit of bleach and a deck brush and some new grouting required. The hotel is a bit out of the way and the bus service isn't great so taxi is better or drive if you bring a car, not much to do in the surrounding area or pub/ restaurants so bear this in mind, but the food was good in the hotel.
Staff were friendly
Hotel and spa appeared quite run down and tired ...
Room facilities were very basic and not what you would expect
The building is impressive. Tucked away and a bit outside Cambridge, it’s the perfect place for escaping the busy town. Thoroughly enjoyed the staff, all very friendly and professional. The facilities are included in the package when you stay at the hotel which is a nice touch. We’ve enjoyed the breakfast included in the offer, with a very good selection of savoury dishes to choose from the menu and a little buffet of morning pastries, toasts, yoghurt etc. we will definitely go back! Thank you!
The room we stayed was in the barn (which I belie majority of the rooms are). Our floor was squeaking a lot and there was barely any insulation with the level above. We could hear every step from the room above ours. Also, I would’ve liked to be in control of the heating in the room - there was a heater but it never worked as there was no thermostat in the room (perhaps centralised). Lastly, I would’ve preferred a little fridge in the room.
Overall the positive are more than the negative and as mentioned above, I will definitely go back again and again!
Lovely staff as always, food is good, facilities very good and the gym/pool being included is a real plus.
Have stayed here regularly for work travel over the last few years. Was disappointed to learn that upon arrival the hotel has implemented a £10 a night charge for the car park (ringgo). Reception confirmed that if I booked direct they would waive the charge, it seems to be an additional tax on using a site like booking.com.
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