Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Basic breakfast options
Noisy rooms

Categories

Cleanliness
8.26
Some reviews indicated that the rooms were clean while others suggested the need for renovations.
Service
8.73
Consistently mentioned positive interactions with staff across multiple reviews.
Location
9.27
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.22
Rooms reported as spacious but with some needing updates and better soundproofing.
Amenities
7.75
Facilities mentioned as dated, with some complaints about breakfast.
Value for Money
8.71
Overall good value considering location and services.
Food and Beverage
7.26
Breakfast mentioned as basic and in need of improvement.
Overall Experience
8.23
Generally positive experiences shared with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:03

Property Description

Luxurious Rooms with City Views
Step into Hotel Europa and experience the charm of Alausi from the comfort of your room. Decorated in warm hues, our rooms boast large windows that offer stunning city views. Relax in the cozy seating area and enjoy the convenience of free Wi-Fi and cable TV during your stay.

Tranquil Garden and Tour Desk
Escape the hustle and bustle as you explore our lush garden or book exciting city excursions at our tour desk. Whether you seek adventure or relaxation, Hotel Europa offers the perfect blend of serenity and convenience for your stay in central Alausi.

Convenient Location and Services
Located just 300 meters from the train station and a short drive from Quito, Hotel Europa provides easy access to all that Alausi has to offer. Take advantage of our laundry and luggage storage services to make your stay seamless. Book now for an unforgettable experience at Hotel Europa.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 1 per day.

Location

Guest Reviews

8.3
Based on 194 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 8.23
C
claude • solo_traveller • fr
3
2026-03-09 • via Nuitee
P
Philippe • family_with_children • fr
8
Pros:

Localisation parfaite.

Cons:

On est arrivé le jour du glissement de terrain et des inondations ... nariz del diablo annulé ... etc... mais sinon ça doit être bien 😀

2026-03-02 • via Nuitee
S
Silvia • couple • at
8
Nett für einen kurzen Zwischenstopp
Pros:

Zimmer war geräumig und auf Anfrage gab es einen Heizstrahler. Haben flexibel auf Änderungswünsche reagiert.

Cons:

Frühstück eher einfach.

2026-02-24 • via Nuitee
S
SU LAN • family_with_children • ec
8
2026-02-23 • via Nuitee
P
Peter • family_with_children • au
8
2026-02-22 • via Nuitee
S
Sancan Moran • family_with_children • ec
9
Pros:

El ambiente a una zona colonial, muy bonito el lugar y vale lo que cuesta, disfrutamos con mi familia.
Muy recomendado, el desayuno muy nutritivo y saludable, las habitaciones muy cómodas, limpias, y ordenadas, está a 5 minutos a pie de la Estación del Tren de Alausi

Cons:

Nada que comentar, todo excelente.

2026-02-22 • via Nuitee
S
Sarah • couple • be
5
Pros:

Das Personal ist sehr hilfsbereit.

Cons:

Viel zu laut

2026-02-14 • via Nuitee
S
Sheryle • couple • us
8
Very clean and nice place to stay in a great location.
Pros:

Very clean, and the staff was very friendly.

Cons:

We had no problems.

2026-02-12 • via Nuitee
C
caterina • family_with_children • it
8
Pros:

Hotel bello e pulito in centro.
Colazione inclusa.
Camera grande e spaziosa ,letti comodi.
Stazione del tren della Nazir del Diablo a 5 minuti a piedi

Cons:

Unica pecca il prezzo un po alto rispetto a tutto il resto dell Ecuador, anche perché ad Alausi a parte il treno c e ben poco da fare.

2026-02-08 • via Nuitee
R
Rodrigo Andrés • solo_traveller • cl
9
Pros:

Buena atención del personal, fueron muy amables y buena ubicación del hotel en la calle principal de la ciudad, cerca de todo.
La cama muy cómoda y el desayuno estuvo bien.

Cons:

Todo ok

2025-10-02 • via Nuitee
M
Malú F • extended_group • ec
10
El mejor hotel de alausí
Pros:

Personal muy atento y habitaciones espaciosas

2025-10-02 • via Nuitee
M
Maria • family_with_children • ec
10
Excelente lugar para descansar.
Pros:

Excelente ubicación cerca de todo. Un lugar tranquilo y limpio. El personal amable e incluye desayuno.

2025-09-30 • via Nuitee
J
JUAN • couple • es
7
2025-09-28 • via Nuitee
J
Josep • couple • es
8
Pros:

La ubicació és perfecte per anar al Tren de la Nariz del Diablo.

Está en el centre!!!!

2025-09-28 • via Nuitee
A
Andrade • family_with_children • ec
9
Pros:

El hospedaje queda en el centro de Alausi, todo limpio y el personal del Hotel, muy amables y cordiales.

2025-09-17 • via Nuitee
L
Luciana • couple • br
7
Poderia ser melhor, com alguns detalhes
Pros:

A localização central e o tamanho do quarto são os pontos fortes. O café da manhã é bem básico, havia: ovos, um pão frio, frutas picadas e café/chá. Pedimos manteiga, nos deram margarina.

Cons:

As cortinas brancas funcionam apenas para barrar visão de fora. Assim, logo que o sol nasce, toda a luz entra no quarto. Por experiência, eu já tinha um tapa olhos ao lado da cama. Meu marido e amigas de outro quarto, acordaram com a luz.

2025-09-14 • via Nuitee
D
Danny Joao • family_with_children • ec
7
Visita al tren de Alausi
Pros:

Me gustó la ubicación quedaba justo en el centro de Alausi , el hotel es tal cual como las fotos

Cons:

Considero que deberían de remodelar un poco más sus habitaciones

2025-09-12 • via Nuitee
M
Marion • extended_group • nl
7
Pros:

De locatie

Cons:

Kleine kamer, bedden vielen enigszins tegen.

2025-09-12 • via Nuitee
C
cinthia • family_with_children • ec
10
2025-09-07 • via Nuitee
M
Michael • couple • de
7
Wahrscheinlich unter der Woche ruhiger.
Pros:

Zimmergröße: groß und sauber
Wasserdruck: gut
Wasser Temperatur Dusche: nicht heiß, aber warm genug zum Duschen
Wasser Temperatur Waschbecken: gleich wie in der Dusche
Pflegeprodukte: Shampoo und Handseife
Badetuch /Handtuch /Bodentuch vorhanden
Bett von der härte ok
Kissen ok
Sicherer Parkplatz vorhanden
Frühstück wurde frisch zubereitet, nichts besonderes, das übliche wie im ganzen Land und wir mussten nachfragen, weil keiner da war.

Cons:

WLAN schlecht. Betten machten Geräusche bei jeder Bewegung. Geräuschpegel insgesamt laut, da Wochenende war und den Straßenlärm hat man gehört. Ausstattung insgesamt veraltet und reparaturbedürftig. der Bodenteppich im Badezimmer hatte ein Loch. Waschbecken undicht.

2025-09-06 • via Nuitee