Dar Al Naem Hotel

Hotels
7 (2710 reviews)
Central Area Madinah, Al-Steen Street , Al Madinah , sa

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Staff friendliness
Cons:
Small rooms
Cleanliness issues
Lift wait times

Categories

Cleanliness
6.21
Carpet could be cleaner, some guests mentioned cleanliness issues.
Service
7.68
Friendly staff and good housekeeping service.
Location
8.22
Multiple reviews praise the location, being close to mosques.
Room Quality
6.17
Rooms described as small and not always comfortable.
Amenities
7.2
Limited amenities but some positive mentions regarding lift system.
Value for Money
6.66
Several mentions of value for price in comparison to location.
Food and Beverage
6.71
Food quality was not directly addressed.
Overall Experience
7.18
Generally a decent experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:15

Property Description

Luxurious Accommodation Near Prophet's Mosque

Modern Amenities: Enjoy plush carpet floors, air conditioning, and soundproofed rooms with a work desk and satellite TV channels.

Culinary Delights: Indulge in local cuisine from Saudi Arabia’s Hejaz Region at the on-site restaurant for lunch and dinner. Don't miss the daily breakfast options.

Convenient Services: Let our 24-hour reception assist you in planning visits to the holy sites. Located just 200 meters from the Prophet's Mosque, book your stay at فندق دار النعيم for a memorable experience.

Important information:

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.

Because of local law, only Muslim guests can access the hotel and the Holy City of Medina.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JED

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 2710 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 7.18
M
muhammed couple sa
10
2026-05-16 via Nuitee
U
Usman solo_traveller gb
10
2026-05-12 via Nuitee
M
mohammed family_with_children gb
1
staff help, room was a pigeon hole, paid for my booking.com 3 months previously and upon arrival was
Pros:

parking ok, i had to pay again for my rooms as they stated booking.com has not forwarded any money to them...location was not where i had presumed it was....................will never stay at this hotel again.........................staff were so confused in matters of detail and talking to them was a waste of time....

Cons:

staff help, room was a pigeon hole, paid for my booking.com 3 months previously and upon arrival was told i had no bookings?........had to pay again, even though confirmation was with me............................its not easy talking to emptyheads.

2026-05-11 via Nuitee
Z
Zalmai extended_group gb
8
2026-05-10 via Nuitee
عبدالعزيز solo_traveller om
10
2026-05-09 via Nuitee
ندا extended_group sa
1
Pros:

قرب المكان من الحرم

Cons:

الاستقبال جدا سي

2026-05-06 via Nuitee
A
Amer solo_traveller tr
8
2026-05-01 via Nuitee
A
Aydin couple tr
9
Apart from breakfast, the location and everything else is great.
Cons:

breakfast was poor.

2026-04-30 via Nuitee
T
Tania solo_traveller gb
5
Pros:

The location was perfect.

Cons:

The hotel service needs to be improved. Zero facilities, telephone was not working we called them a lots of times but they didn't fixed it. No room cleaning service. Nothing

2026-04-26 via Nuitee
N
Nafisa couple us
4
2026-04-10 via Nuitee
I
Inès couple fr
8
Très bien, proche du Masjid Nabawi et de ses portes bien situées.
Pros:

A 3 minutes à pied du masjid Nabawi, c’est très pratique pour faire des aller retours sans trop se fatiguer, surtout lors des 10 derniers jours de Ramadan. Tout était fluide.

Cons:

La communication par e-mail ou via booking car je ne recevais pas de réponse.

2026-04-10 via Nuitee
A
Abobakr extended_group sa
7
2026-04-10 via Nuitee
G
Giga couple gb
10
I don’t remember the name but all of them were very kind and very good staff thankyou so much I really appreciate
Pros:

Thankyou so much for good hotel and location and very good staff I will book again soon

Cons:

Was nice and clean

2026-04-09 via Nuitee
H
Hamed extended_group bh
7
Pros:

Location very close ro Haram, alot of shopping and malls near to the hotel

Cons:

Careless reception

2026-04-09 via Nuitee
R
Rubel couple gb
5
Not bad considering price. Excellent Wifi!
Pros:

Very close to the haram. Helpful staff. EXCELLENT wifi. The wifi took me by surprise as more premium hotels don't give such high speeds. Generally a decent hotel considering the price.

Cons:

Beds were bad quality. We switched 2 rooms, both had beds that were slanted to one side. These were mainly the single beds. The beds are not of good quality. The lobby is always congested full of people and luggage everywhere. A lot of outside noise comes through into the room so if you are a light sleeper, this place isn't the one for you.

2026-04-09 via Nuitee
H
Harmita couple id
10
Good value for money and super clean!
Pros:

Cleanliness! And location is only 5-7 mins walk to Nabawi! Good value for money. Check in was easyyy, and housekeeping staff was the best!

Cons:

The fact that the dont really responsive on bookingcom message or email.
Bathroom style is not designed to be dry bathroom, when you took a shower the water will be all over the floor

2026-04-09 via Nuitee
S
SAID solo_traveller fr
8
2026-04-08 via Nuitee
S
SAID solo_traveller fr
8
2026-04-08 via Nuitee
N
Naser family_with_children kw
10
فندق جميل أشكر موظفين الأستقبال على الترحيب والأخلاق الجميلة وشكر خاص للأستاذه نوره والأستاذه الهنوف على البشاشة وحسن ال
Pros:

النظافة

Cons:

لا شيء

2026-04-07 via Nuitee
S
Syed Khawar couple gb
8
Pros:

Nice and clean hotel and close to haram.

Cons:

Gets very crowded during prayer times.

2026-04-06 via Nuitee