Decasa Hotel

Hotels
7 (648 reviews)
River Road , Nairobi , KE
+254 719 442653

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Decent price
Cons:
Dirty conditions
Poor amenities

Categories

Cleanliness
5.64
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
Service
8.61
Staff were consistently described as friendly and helpful.
Location
7.65
Some reviews praised the location but others found it overly busy and noisy.
Room Quality
6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
Amenities
6.63
Complaints about missing amenities like air conditioning and lift services.
Value for Money
7.09
Value for money received mixed reviews; some found it acceptable given the price.
Food and Beverage
7.14
Some positive remarks on meals; however, options were often noted as simple.
Overall Experience
7.11
Overall experiences varied, with some reviews being positive while others were critical.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Central Location in Nairobi
Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site.

Convenience and Services
With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests.

Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

7
Based on 648 reviews
Cleanliness: 5.64
Service: 8.61
Location: 7.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
S
Salanny • solo_traveller • zw
6
Average. Good facilities but poor lighting in my room - no natural light 24/7!
Pros:

Breakfast was excellent 9/10.

Cons:

Lighting. Some rooms do not receive natural light 24 hour a day!

2026-10-16 • via Nuitee
L
Livingstone • solo_traveller • ug
10
2026-10-15 • via Nuitee
U
Ugas • extended_group • se
7
Ingen Special
Pros:

Der var mycket Bra Om Security & Personalen Som Städa Trevlig

Cons:

Bra Restaurant Lunch Bra Servic

2026-10-14 • via Nuitee
سحر • couple • iq
7
Every think was good specialy cleaning
Pros:

Cleaning

Cons:

Locaition

2026-10-12 • via Nuitee
D
Daniel • couple • gb
8
Pentru 2-3 zile maxim se merită.
Pros:

Colaborarea foarte bună cu recepția accesul la stradă ușor de făcut cumpărături.

Cons:

Etajul 4 , fără lift . Pentru bagaje dar noroc ca au persoane sa te ajute.

2026-10-12 • via Nuitee
O
Ojo • solo_traveller • de
5
2026-10-11 • via Nuitee
J
John Kea • solo_traveller • it
10
2026-10-10 • via Nuitee
Y
Yukie • solo_traveller • jp
8
2026-10-09 • via Nuitee
E
Ericson • solo_traveller • us
10
2026-10-09 • via Nuitee
T
Tarun • couple • in
6
2026-10-09 • via Nuitee
C
Collie • solo_traveller • za
5
2026-10-09 • via Nuitee
O
OLATUNDE JULIUS • couple • ng
7
Pros:

All the staffs were nice and friendly

2026-10-08 • via Nuitee
M
Ming • couple • cn
3
2026-10-07 • via Nuitee
J
Jayant • couple • in
8
Short stay
Pros:

Great place to experience the market area, not too much rush like Indian market places
Got a proper city feel here after many safari
Great restraunt for vegetarian food too and good pricess

2026-09-17 • via Nuitee
J
Jose • solo_traveller • es
6
Pros:

Close to the CBD. Food is excellent.

Cons:

Pollution is a big issue in this busy area

2026-09-16 • via Nuitee
J
Jose Leandro • couple • es
7
2026-09-15 • via Nuitee
A
Audrey • extended_group • us
10
Pros:

Nice stay with a restaurant

2026-09-13 • via Nuitee
V
Victoria • solo_traveller • ug
10
2026-09-12 • via Nuitee
B
Bimpe • solo_traveller • ng
7
Pros:

If you need to go out,book uber/bolt and move early to avoid traffic..that's all!....very cold,no need of ac...I love the fair receptionist.

Cons:

You need to slow down the shower to get hot water😅😅

2026-09-12 • via Nuitee
R
Rose Mutanu • solo_traveller • ke
5
2026-09-10 • via Nuitee