Decasa Hotel

Hotels
7 (648 reviews)
River Road , Nairobi , ke
+254 719 442653

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Decent price
Cons:
Dirty conditions
Poor amenities

Categories

Cleanliness
5.64
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
Service
8.61
Staff were consistently described as friendly and helpful.
Location
7.65
Some reviews praised the location but others found it overly busy and noisy.
Room Quality
6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
Amenities
6.63
Complaints about missing amenities like air conditioning and lift services.
Value for Money
7.09
Value for money received mixed reviews; some found it acceptable given the price.
Food and Beverage
7.14
Some positive remarks on meals; however, options were often noted as simple.
Overall Experience
7.11
Overall experiences varied, with some reviews being positive while others were critical.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Central Location in Nairobi
Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site.

Convenience and Services
With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests.

Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

7
Based on 648 reviews
Cleanliness: 5.64
Service: 8.61
Location: 7.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
Mukesh NAYAK • solo_traveller • in
9
Pros:

Good

Cons:

Good

2026-08-27 • via Nuitee
A
Antara Akhter • extended_group • bd
1
Very Poor
Pros:

Nothing

Cons:

Shabby and poor facilities. reality doesn't match with the pictures booking.com shared.

2026-08-26 • via Nuitee
J
Juan Pablo • solo_traveller • es
7
Pros:

Lo mejor el bar del hotel. Buena comida, cantidad y buen precio.

Cons:

Habitación con baño basica.

2026-08-26 • via Nuitee
D
Dennis • solo_traveller • ke
10
2026-08-25 • via Nuitee
L
Lovro • extended_group • si
5
2026-08-24 • via Nuitee
I
Irfan • solo_traveller • gb
8
Value for money . You get what you pay
Pros:

Value for money if you are not fussy . Breakfast

Cons:

On the busy street noisy

2026-08-23 • via Nuitee
P
Prof. Maina • solo_traveller • ke
10
A great stop over place, I arrived with the night train, refreshed, got to work come from work.
Pros:

Very good locaton and courteus staff

Cons:

No

2026-08-22 • via Nuitee
G
gvn • solo_traveller • ke
10
2026-08-22 • via Nuitee
E
Eva • family_with_children • si
3
very basic hotel
Pros:

The staff is there 24/7. They are really friendly. The location is close to bus station. The price for the room was really low, so it is value for money. The bed had a mosquito net.

Cons:

The room was very small. The bathroom was dirty and also very small. The hotel really needs to be refurbished. I would not want to stay here again.

2026-08-21 • via Nuitee
G
Giorgio • couple • it
9
Giusto compromesso
Pros:

Posizione e qualità prezzo

Cons:

Poco luminoso

2026-08-16 • via Nuitee
S
sugoc • solo_traveller • jp
9
Pros:

スタッフは親切。ナイロビから各所に向かうバス会社まで徒歩圏で便利。周辺は少し騒がしいが、昼間であればそこまで危ない雰囲気は無い。

2026-08-15 • via Nuitee
L
Leila • extended_group • ug
4
2026-08-13 • via Nuitee
E
Emmanuelle • extended_group • fr
7
Pros:

Le prix très abordable pour une chambre de trois et la gentillesse du personnel

Cons:

Le bruit . La télé de la chambre d’à coté qui a fonctionné jusqu’à deux heures du matin très fort.

2026-08-13 • via Nuitee
C
CALEB • family_with_children • ke
8
keep it up
Pros:

add more chefs and waiters they only two
add a permanent bar attendant
put a lift i was on the last floor

Cons:

foood

2026-08-12 • via Nuitee
S
Sandra • couple • es
6
Sencillo y bien ubicado. La lavandería fue una estafa
Pros:

Buena comida. Agua caliente. Área reservada para fumadores.

Cons:

El servicio de lavandería fue una estafa

2026-08-12 • via Nuitee
L
Léo-Paul • solo_traveller • fr
7
Un séjour immersif à Nairobi où le Decasa Hotel offre un petit moment de répit
Pros:

Le Decasa Hotel est situé à proximité des points de départ des matatus, ce qui est idéal pour voyager rapidement dans et autour de Nairobi. Le quartier est en revanche très animé, mais les nuisances sonores ne dérangent pas le voyageur. La chambre était plutôt propre, les draps, l’eau potable et la salle de bain remis à neuf tous les jours, ce qui est très appréciable. Le staff était disponible et bienveillant. Le restaurant de l’hôtel était lui aussi de très bonne facture. Je recommande cet établissement si vous êtes un voyageur de passage curieux de découvrir la vie en immersion à Nairobi.

Cons:

La situation du quartier de l’hôtel, bien que proche du centre et des matatus, pâtit néanmoins de l’activité incessante des habitants. La chambre est équipée sommairement mais l’essentiel est là (prise, eau chaude, moustiquaire).

2026-08-10 • via Nuitee
M
Marjana • solo_traveller • si
10
2026-08-10 • via Nuitee
C
ceccozambu • solo_traveller • it
7
Pros:

Staff.

Cons:

Il rumore della strada che arrivava fino alla struttura

2026-08-08 • via Nuitee
M
Mohamed • solo_traveller • ke
10
2026-08-06 • via Nuitee
F
Francis Joseph • solo_traveller • tz
3
2026-08-05 • via Nuitee