Decasa Hotel

Hotels
7 (621 reviews)
River Road , Nairobi , ke
+254 719 442653

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Decent price
Cons:
Dirty conditions
Poor amenities

Categories

Cleanliness
5.64
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
Service
8.61
Staff were consistently described as friendly and helpful.
Location
7.65
Some reviews praised the location but others found it overly busy and noisy.
Room Quality
6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
Amenities
6.63
Complaints about missing amenities like air conditioning and lift services.
Value for Money
7.09
Value for money received mixed reviews; some found it acceptable given the price.
Food and Beverage
7.14
Some positive remarks on meals; however, options were often noted as simple.
Overall Experience
7.11
Overall experiences varied, with some reviews being positive while others were critical.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Central Location in Nairobi
Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site.

Convenience and Services
With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests.

Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

7
Based on 621 reviews
Cleanliness: 5.64
Service: 8.61
Location: 7.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
C
ceccozambu • solo_traveller • it
7
Pros:

Staff.

Cons:

Il rumore della strada che arrivava fino alla struttura

2026-08-08 • via Nuitee
M
Mohamed • solo_traveller • ke
10
2026-08-06 • via Nuitee
F
Francis Joseph • solo_traveller • tz
3
2026-08-05 • via Nuitee
S
stephen • solo_traveller • ke
4
2026-08-04 • via Nuitee
J
Jean Claude • solo_traveller • ca
10
Pros:

Room was clean, good 2 bottles of water and nice towels.
Over all, great service with great staff!

2026-08-04 • via Nuitee
M
Mayanja • solo_traveller • ug
10
2026-08-03 • via Nuitee
S
Sundis • solo_traveller • hu
7
2026-08-03 • via Nuitee
M
Mayanja • solo_traveller • ug
10
Decasa Hospitality the Best.
Pros:

I really appreciate the services and liked the hospitality and the care for sure you're nice and perfect just up it up higher 🙏🙏🙏

Cons:

The intercom network for the landline in the room and its volume being too low that's it all. Otherwise the treatment was really nice and corporate👍

2026-08-03 • via Nuitee
D
Dustin • solo_traveller • de
9
2026-08-03 • via Nuitee
M
Mayanja • solo_traveller • ug
10
2026-08-03 • via Nuitee
S
Sifuna • solo_traveller • gb
8
2026-07-25 • via Nuitee
B
BoFan • extended_group • cn
8
不错
Pros:

性价比很高，去哪也都方便，吃的也不错。不过酒店附近有点人杂，

Cons:

热水应该好好弄一下

2026-07-24 • via Nuitee
S
Sheila Jemutai • solo_traveller • fi
10
2026-07-23 • via Nuitee
N
Nkosinathi • solo_traveller • za
9
Great hotel
Pros:

Great property and well price. I was in doubt when I was booking. But it really took me by surprise. I love it. Next time I am booking here

Cons:

Nothing

2026-07-22 • via Nuitee
C
Collins • solo_traveller • tz
7
2026-07-22 • via Nuitee
A
Audrey • solo_traveller • us
6
2026-07-18 • via Nuitee
J
Jimale • solo_traveller • et
8
2026-07-17 • via Nuitee
A
Anu • couple • in
4
2026-07-16 • via Nuitee
F
fizyolog • extended_group • tr
5
F/P
Pros:

Çok çeşit yok. Açık büfe itediğiniz kadar alabiliyorsunuz ama damak zevkinize uygunsa.

Cons:

Konum, banyo, odalar küçük.

2026-07-16 • via Nuitee
L
Lucy Na • solo_traveller • pl
1
Koszmar
Pros:

Nic

Cons:

Wszystko brudne, bardzo nie polecam !!!!!

2026-07-13 • via Nuitee