Decasa Hotel

Hotels
7 (611 reviews)
River Road , Nairobi , ke

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Decent price
Cons:
Dirty conditions
Poor amenities

Categories

Cleanliness
5.64
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
Service
8.61
Staff were consistently described as friendly and helpful.
Location
7.65
Some reviews praised the location but others found it overly busy and noisy.
Room Quality
6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
Amenities
6.63
Complaints about missing amenities like air conditioning and lift services.
Value for Money
7.09
Value for money received mixed reviews; some found it acceptable given the price.
Food and Beverage
7.14
Some positive remarks on meals; however, options were often noted as simple.
Overall Experience
7.11
Overall experiences varied, with some reviews being positive while others were critical.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Central Location in Nairobi
Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site.

Convenience and Services
With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests.

Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$10 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 611 reviews
Cleanliness: 5.64
Service: 8.61
Location: 7.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
MD FAHIM ADNAN • solo_traveller • bd
7
2026-07-10 • via Nuitee
O
Olga • solo_traveller • at
10
2026-07-10 • via Nuitee
O
Olga • solo_traveller • at
8
2026-07-10 • via Nuitee
K
Katja • solo_traveller • si
8
2026-07-09 • via Nuitee
M
Miroslav • solo_traveller • si
8
Pros:

Lokacija blizu avtobusne postaje in centra.
Ustrežljivo pomožno osebje in receptorka.
Velika in udobna postelja. Odličen zajtrk

Cons:

Precej gneče okrog hotela predvsem v popoldanskem i večernem času

2026-07-05 • via Nuitee
P
Podgornik • couple • si
7
2026-07-03 • via Nuitee
M
Mbabaali • solo_traveller • ug
8
Pros:

Quiet rooms

Cons:

Restaurant services

2026-07-01 • via Nuitee
R
Rafał • extended_group • pl
8
W tej cenie godny uwagi.
Pros:

Czysty pokój.

Cons:

Lokalizacja pełna lokalnej społeczności. Wieczorami jest bardzo tłoczno.

2026-06-27 • via Nuitee
N
Nafwa • solo_traveller • ke
10
2026-06-25 • via Nuitee
R
Rick • solo_traveller • se
7
Met my needs in the middle of the city
Pros:

A water bottle and a HUGE towel were provided, along with desk and chair and mosquito net and cupboard.

Cons:

3rd or 4th floor walk-up, light over sink didn't work, no water by toilet, faucet loose

2026-06-22 • via Nuitee
V
Viktor • solo_traveller • ru
7
Отличный по цене отель с прекрасным персоналом, рекомендую останавливаться на 1-2 ночи, спать сложно
Pros:

Персонал, кровать, оплата картой виза, хороший и вкусный ресторан при отеле, расположение, центр

Cons:

Не было горячей воды, шумно спать, постоянно гудят машины и автобусы за окном, мало розеток, и что есть не европейского стандарта

2026-06-22 • via Nuitee
D
Derick • solo_traveller • ug
5
2026-06-22 • via Nuitee
A
Ahmed • solo_traveller • in
10
2026-06-16 • via Nuitee
A
Ahmed • solo_traveller • in
10
2026-06-16 • via Nuitee
L
Lynn Nwagbara • solo_traveller • be
7
2026-06-12 • via Nuitee
N
Nafwa • solo_traveller • ke
10
2026-06-10 • via Nuitee
R
Roger Pe • solo_traveller • ke
8
Pros:

The housekeeping was amazing. The staff are quite friendly

2026-06-08 • via Nuitee
M
Mekonnen • solo_traveller • et
6
2026-06-08 • via Nuitee
V
Valentina • couple • it
7
2026-06-07 • via Nuitee
M
maina • solo_traveller • ke
8
Pleased
Pros:

Professional staff !

2026-06-03 • via Nuitee