Decasa Hotel

Hotels
7 (592 reviews)
River Road , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Decent price
Cons:
Dirty conditions
Poor amenities

Categories

Cleanliness
5.64
Numerous reviews mention dirty conditions, including dirty toilets and sheets.
Service
8.61
Staff were consistently described as friendly and helpful.
Location
7.65
Some reviews praised the location but others found it overly busy and noisy.
Room Quality
6.1
Mixed feedback regarding room quality; some stated rooms were decent while others mentioned lacking amenities.
Amenities
6.63
Complaints about missing amenities like air conditioning and lift services.
Value for Money
7.09
Value for money received mixed reviews; some found it acceptable given the price.
Food and Beverage
7.14
Some positive remarks on meals; however, options were often noted as simple.
Overall Experience
7.11
Overall experiences varied, with some reviews being positive while others were critical.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Central Location in Nairobi
Situated in the heart of Nairobi, Decasa Hotel offers convenience and easy access to the city's attractions.

Comfortable Rooms and Convenient Amenities
The rooms at Decasa Hotel provide city views and are furnished with modern amenities such as a flat-screen TV, desk, and complimentary toiletries. Guests can also enjoy the convenience of room service and a restaurant and bar on-site.

Convenience and Services
With a 24-hour front desk, currency exchange, laundry services, and the option to arrange excursions and safaris, Decasa Hotel ensures a hassle-free stay for its guests.

Ready to experience the best of Nairobi? Book your stay at Decasa Hotel now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$10 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 592 reviews
Cleanliness: 5.64
Service: 8.61
Location: 7.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
maina • solo_traveller • ke
8
Pleased
Pros:

Professional staff !

2026-06-03 • via Nuitee
A
Aboelkhel • solo_traveller • us
9
Good location , clean , good staff
Pros:

Good location
Clean

2026-06-02 • via Nuitee
K
Kebongo • couple • ke
8
2026-06-01 • via Nuitee
A
Allan • solo_traveller • ke
4
No stay was possible
Pros:

Appropiate for upcountry bus travellers

Cons:

What’s depicted ln the online pictures isnt what is in the ground
Pictures looks like they are edited
Crowded noisy place

2026-06-01 • via Nuitee
F
Fernando • solo_traveller • br
7
Pros:

For the price, it's good. Everything is nice and clean.

2026-05-30 • via Nuitee
M
Mark • solo_traveller • ke
10
2026-05-28 • via Nuitee
J
Jean Claude • solo_traveller • ca
8
I expected worse in that part of the city and was surprised with how clean and good the place was
Pros:

Privacy is respected from the moment you walk in to the time you leave. Smily staff

Cons:

The wifi sucks. Rooms a little small with just the basic . Do.not expect much but just a place to sleep. Overall, it was ok

2026-05-26 • via Nuitee
K
Khalil • solo_traveller • de
7
Pros:

Sehr nette Personal

Cons:

Stau

2026-05-25 • via Nuitee
J
Janice • couple • ke
7
2026-05-25 • via Nuitee
D
Dennis • solo_traveller • ke
8
perfect
Pros:

N/A

Cons:

N/A

2026-05-24 • via Nuitee
W
wanjiku • solo_traveller • ke
5
Space
Pros:

Near to where i was going

Cons:

Too tiny

2026-05-24 • via Nuitee
W
william • solo_traveller • ke
4
very boring
Pros:

room had no air conditioner

Cons:

room had no air con

2026-05-23 • via Nuitee
S
S • couple • us
8
2026-05-17 • via Nuitee
B
Brian • solo_traveller • ca
10
2026-05-15 • via Nuitee
S
Silas • couple • ke
8
2026-05-10 • via Nuitee
A
Ahmed • solo_traveller • in
10
2026-05-10 • via Nuitee
S
sheriff • solo_traveller • ng
8
2026-05-09 • via Nuitee
A
Ahmed • solo_traveller • in
10
2026-05-09 • via Nuitee
K
Kaz • solo_traveller • bd
4
high price is bad area Hotel.no fan or Ac.
Pros:

nothing

Cons:

price is so much high then comparably nearby any hotels. that is the poor neighborhood and busy they showing the picture of the hotel is top but down is like a s***. do not recommend it. no fan or Ac. really really so much high price.

2026-05-08 • via Nuitee
J
joseph • solo_traveller • tz
7
If you are travelling on budget just book
Pros:

Very good if you have small budget

Cons:

Low WiFi speed ,not strong on rooms

2026-05-07 • via Nuitee