Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Tour desk
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Calm and clean establishment
Friendly staff
Good location
Cons:
Issues with cleanliness and maintenance
Room quality problems
Noise disturbances

Categories

Cleanliness
6.73
Multiple comments noted issues with cleanliness and maintenance.
Service
8.2
General sentiment indicates acceptable service levels despite some negative feedback.
Location
9.24
Positive remarks about proximity to the beach and services available nearby.
Room Quality
7.19
Comments highlighted issues with room maintenance, bed quality, and lack of basic amenities.
Amenities
7.72
Varied perceptions on amenities with some positive points on the restaurant quality.
Value for Money
8.18
Some reviews indicate good value, but concerns about cleanliness and maintenance exist.
Food and Beverage
7.73
Mixed feedback on the quality of food but noted affordable options.
Overall Experience
8.2
Overall sentiment reflects a decent experience but with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 06:59

Property Description

Convenient Location near the Beach
Koh Tao Tropicana Resort is ideally situated just a 1-minute walk from Chaluk Bankao Beach, offering easy access to the sun, sand, and sea.

Comfortable Accommodation Options
Choose from a variety of rooms and bungalows, each equipped with free Wi-Fi, air-conditioning or fan, and modern amenities like a TV, DVD player, and refrigerator. Some units even feature a private balcony for a relaxing stay.

Delicious Dining Experience
Indulge in a culinary journey at Tropicana Restaurant, where you can savor a delectable selection of Thai and western dishes amidst a charming tropical setting.

Book your stay at Koh Tao Tropicana Resort for a memorable beach getaway with top-notch hospitality and convenience.

Important information:

Please note that rooms are already equipped with extra beds for additional guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 918 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
R
Robert solo_traveller ie
9
Nice place
Pros:

The close proximity to the beach

2026-02-14 via Nuitee
L
Laura Bro couple dk
7
2026-02-13 via Nuitee
F
Fabian couple se
7
2026-02-10 via Nuitee
M
mark family_with_children tw
7
satisfying....
Pros:

clean rooms good friendly service and great location

Cons:

the menu .......more choice

2026-02-09 via Nuitee
G
Gaber couple de
10
Really enjoyed everything :)
Pros:

I love the bungalows, the beautiful beach, the resteraunt of the camp is great and cheap, a good AC and jungle vibes, great bed and clean, balcony is also super fun with great view

2026-01-31 via Nuitee
E
Estela family_with_children es
8
2026-01-30 via Nuitee
C
Concepcion family_with_children es
8
Bueno
Pros:

La habitación es amplia, y limpia. Tiene nevera. Hervidor de agua no.
No cobran ni sábanas ni toallas. El personal es muy amable y la comida es rica y a buen precio.

Cons:

La cabaña da a la carretera, es un poco ruidosa. A mí no me molesta. Las habitaciones triples son todas así en el edificio de dos plantas de la foto que ponen en la reserva.

2026-01-30 via Nuitee
F
FLORA family_with_children fr
5
Très bruyant
Pros:

Pas grand chose.
Le personnel est gentil

Cons:

Bruyant, nous n’avons pas dormi pdt 3 nuits et sommes partis une nuit plus tôt.
L’établissement est sur le bord de la route et si vous réservez une chambre deluxe, vous serez face à la route très passante jour et nuit. Nous avions un bébé et ça été un calvaire de pouvoir dormir …
La chambre n’a pas été faite en 4 jours, nous avons dû sortir nous même les poubelles et réclamer du papier toilette tous les jours..
Dommage
La salle de bain est dans un état laborieux aussi …
Nous ne sommes pourtant pas difficile

2026-01-29 via Nuitee
A
alice couple it
1
Pros:

L’unica cosa positiva sono state le ragazze, loro davvero gentili e carine

Cons:

Vi dico solo che la coperta, è un asciugamano. Lo ripeto, la coperta è un asciugamano! Più grande certo, ma un asciugamano rimane. Le vetrate della camera non si oscurano perché le tende sono chiarissime quindi alle 5 sei già sveglio dalla luce. Formiche in camera, le pareti insonorizzate meno di zero. E in tutto questo il proprietario è veramente acido e poco cordiale senza la minima intenzione di venire in contro alle richieste. La struttura potrebbe anche essere molto bella ma è trattata senza alcuna cura, né per il posto tanto meno per i clienti. Evitate se potete

2026-01-29 via Nuitee
A
Anne-Michèle couple fr
5
On fuyait la chambre car pas agreable
Pros:

La proximité de la plage

Cons:

La chambre au bord de la route très bruyante

2026-01-29 via Nuitee
R
Radoslaw family_with_children pl
10
Pros:

Good 👍

2026-01-26 via Nuitee
C
Christian family_with_children it
10
Pros:

Everyrhing..feeling at home..in a a wonderful place😍when you can say:
Your home away from home👏👏👏

2026-01-25 via Nuitee
W
Wim couple nl
7
Op zich qua locatie maar minder vanwege de weg en cafés.
Pros:

Dichtbij het strand, 7-11 en restaurants.

Cons:

Is persoonlijk. Maar wij hadden een kamer in een gebouw bij de parkeerplaats. Dit gebouw ligt tussen de hoofdstraat en een kleine weg aan de achterkant. Hier zijn dus ook restaurants en café. Door zowel verkeer als café gangers veel lawaai in avond en nacht.

2026-01-25 via Nuitee
S
Stefan family_with_children de
7
2026-01-24 via Nuitee
E
Edward solo_traveller ca
1
Complete waste of time and money
Pros:

Nothing. It was beachfront but just a tiny sliver (maybe 20 meters?) and not a single lounge chair

Cons:

They knew that I came by bicycle but still put me on the 3rd floor of a gritty old apartment building right at the Main Street about 300 mts from the beach. The photos mostly showed cabins and beach so I wasn’t expecting an apartment building on the street. The beach was tiny and already jammed with people. I made the mistake of paying for 4 nights so when I left after 15 minutes asked for even a partial refund which they refused and blamed booking.com which was a blatant lie as I paid them directly. My own fault for not looking at the room first. But still very disappointing. I found another small hotel at Tanote bay that was much better for me.

2026-01-24 via Nuitee
D
Daniel solo_traveller es
8
2026-01-23 via Nuitee
D
Daniel couple es
8
2026-01-23 via Nuitee
A
A family_with_children au
10
A slice of paradise
Pros:

Tropicana Resort on Kho Tao is one of my happy places in all the world. It's set around a tropical shady garden. The staff are lovely and it's only steps from the beautiful beach on Baan Chalok Bay. There is a terrific yoga studio near the street and it's a perfect place to relax and recharge. This is the chill section of the island and you can loan a complimentary snorkel and googles to explore whilst you are there. I have been here four times and will definitely be back. Thank you for an amazing stay.

2026-01-23 via Nuitee
G
Gerdien family_with_children nl
1
Waar halen de mensen de goede ervaringen vandaan??
Pros:

De locatie was prachtig

Cons:

Ronduit slecht. De kamer was vreselijk: de “dekens” bleken niets meer dan badlakens en comfort was ver te zoeken. Schoonmaak van de kamer gebeurde niet en liet sowieso te wensen over..... schone handdoeken en zelfs toiletpapier moest je om smeken.
De badkamer was echt onacceptabel. De douche hing los en kon niet normaal gebruikt worden. Er hing een penetrante rioollucht, er zat schimmel op meerdere plekken en de kraan zat zó vol kalk dat deze nauwelijks te gebruiken was. Hygiëne was hier duidelijk geen prioriteit.
De airconditioning werkte slecht en blies ongezonde lucht. Tijdens ons verblijf kregen we luchtwegklachten, wat het verblijf nog onaangenamer maakte.
Het personeel was onvriendelijk en totaal niet behulpzaam. In het restaurant werd je compleet genegeerd; niemand kwam vragen of je iets wilde bestellen..... waren vooral druk met elkaar en hun telefoon...
De locatie aan het strand is prachtig, maar Koh Tao wordt overschaduwd door de enorme hoeveelheid scooters , wat schadelijk is voor zowel de natuur als de gezondheid.
Helaas verdient dit complex absoluut geen hogere beoordeling dan een 2.

2026-01-22 via Nuitee
G
gabriella rose couple au
6
Really lovely stay definitely recommend to travellers.
Pros:

The resort was beautiful, right on the beach and close to 7/11. Room was great exactly as described and the staff were so kind and helpful.

Cons:

The water from the shower smelt quite bad although I think that may be a problem throughout the whole island as it was the same in another hotel. The location wasn’t great unless you are willing to ride a moped, but too far to walk to main areas like sairee beach.

2026-01-19 via Nuitee