Pearl Grand By Rathna

Hotels
8.4 (594 reviews)
No.09, Edward Lane, , Colombo , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Pool amenities
Cons:
Poor cleanliness
Bad service

Categories

Cleanliness
6.6
Reviews mentioned dirty toilets, stained towels, and unkempt rooms.
Service
8.6
Mixed reviews with some complaints about lethargic staff and poor service.
Location
10
Positive mention of location being ideal for relaxation and close to everything needed.
Room Quality
7.1
Criticisms about room cleanliness and quality, including stained bed linen.
Amenities
9.6
The pool was described positively, despite some negative feedback overall.
Value for Money
7.6
Comments suggest that the hotel overcharges for the quality provided.
Food and Beverage
9.1
Breakfast had mixed reviews, with complaints about consistency.
Overall Experience
8.6
Overall dissatisfaction with multiple aspects of the stay, particularly cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:14

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in our outdoor pool or break a sweat at the fitness centre during your stay at Pearl Grand By Rathna. Relax on the terrace and soak up the sun while enjoying the serene surroundings.

Delicious Dining Options and Convenient Services
Indulge in mouthwatering American cuisine at our on-site restaurant and unwind with a drink at the bar. Benefit from our 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property.

Comfortable Rooms with Modern Amenities
Experience ultimate comfort in our well-appointed rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some rooms offer breathtaking sea views, while all guests can enjoy city vistas from their private balcony.

Book your stay at Pearl Grand By Rathna now for a memorable and relaxing experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$7.50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 594 reviews
Cleanliness: 6.6
Service: 8.6
Location: 10
Room Quality: 7.1
Amenities: 9.6
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
W
waattey • extended_group • mv
10
2026-04-09 • via Nuitee
P
Pasindu • solo_traveller • lk
8
2026-04-07 • via Nuitee
E
erandak185 • Couples
2
Terrible stay at Pearl Grand
Pros:

We stayed at Pearl Grand Hotel last week, and unfortunately, our arrival experience was very uncomfortable.

During check-in, we met a staff member named Piyal who took our luggages. Right away, he told us that the room assigned to us was “not good” and not suitable to stay in, but didn’t clearly explain why. Without us even seeing the room, he went back to the reception and arranged a different room on his own.

We trusted his suggestion and went to the new room. However, once inside, he didn’t leave as expected. Instead, he stayed in the room and started asking for a tip as I think, saying that the original room was damaged. This was confusing and made us feel quite uncomfortable.

Even after I gave him some money, he still didn’t leave and seemed to expect more. At that point, I think I had to firmly ask him to leave and close the door. My wife was also very uncomfortable during this whole situation.

Sadly, this experience really affected the start of our stay. It’s disappointing because first impressions matter a lot in hospitality. I hope the management looks into this and takes necessary action to prevent similar situations for future guests.

2026-04-06 • via Tripadvisor
K
Kri • family_with_children • lk
5
Good location in city , front desk staff is not supportive
Pros:

Location

Cons:

Cleanness and front desk service

2026-04-02 • via Nuitee
4
472dilhanp • Business • Kelaniya, Western Province
10
Good Facilities and Warm Hospitality
Pros:

Pearl Grand by Rathna offers a pleasant and convenient stay right in the heart of Colombo. The location is ideal, making it easy to access key areas, restaurants, and transport options around the city. �
Tripadvisor
The staff were one of the highlights of the stay—very friendly, helpful, and always ready to assist, which made the overall experience more enjoyable. Many guests appreciate the warm hospitality and attentive service throughout their visit. �
Tripadvisor +1
The hotel features comfortable rooms with useful amenities, and the rooftop pool and dining areas add a nice touch to the experience. The breakfast offers a good variety, including both local and international options, giving guests a satisfying start to the day. �
Tripadvisor
While the hotel provides good value for money and a relaxing environment, some areas such as room maintenance and cleanliness could be improved to match higher expectations. �
Booking.com
Overall, Pearl Grand by Rathna is a solid choice for travelers looking for a centrally located hotel with friendly service and good facilities at a reasonable price.

2026-03-29 • via Tripadvisor
A
Ahmed • couple • mv
10
2026-03-18 • via Nuitee
J
Jennet1960 • Solo travel • Alhaurin de la Torre, Province of Malaga, Andalucia
8
Super friendly hotel and centrally located
Pros:

The most valued thing is the friendly and helpful staff at Reception, the restaurant and room service and cleaning. To me it's indeed a 3 star hotel but with 5* service. Amila, pictured here, made beautiful, adorable towel art for me, which I found very touching. He always attentively asked me if I needed anything in my room too. First class service! Also, Gayan, the technical man was really helpful too. The breakfast buffets I enjoyed a lot as there was much variety, although one has to be careful re any added chilli! 😄 I have truly enjoyed my 2-week, half board stay overall. Service is king and this hotel did not disappoint. Thank you everyone at the Grand Pearl Rathna hotel. 🙏🏼💕

2026-02-02 • via Tripadvisor
L
LAREEF • couple • mv
7
2026-01-27 • via Nuitee
M
Malin • couple • se
6
Pros:

Poolen på taket o läget

Cons:

Bara fint i entrén, rummen slitna, mögel i duschen. Omklädningsrummet uppe vid poolen va under all kritik! Riktigt dåligt/äckligt att behöva duscha där eftersom vårt flyg gick så sent och vi inte kunde få den utcheckning .

2026-01-25 • via Nuitee
M
Mariyam • couple • mv
9
2026-01-24 • via Nuitee
L
Lumbini • couple • ca
1
Overall, the stay did not meet basic expectations and was not worth the price paid.
Pros:

The location was convenient for a short stay, with easy access to nearby areas in Colombo.

Cons:

Unfortunately, the overall experience was disappointing. The room maintenance was poor, with water leakage from the sink and drainage issues. The bathroom had no basic amenities provided for use. Housekeeping standards were below expectations, and the facilities did not justify the price paid for the stay.

2026-01-23 • via Nuitee
R
Rahul • family_with_children • de
1
Cons:

Very Dirty Toilette and the Towels with stains should be changed!! Not at all like in the Pictures. Waste of money would not recommend. Staff is nice.

2026-01-20 • via Nuitee
I
Ibrahim • couple • mv
1
2026-01-19 • via Nuitee
M
Mohamed • couple • mv
3
Average
Pros:

Location is good

Cons:

When we arraived on first day we were given a small room which isnt clean .towls are so dirty .upon request next day our room was changed.but shower area drain was blocked and shower isnt fully working.i informed about it but it wasnt fixed until we leave.

2026-01-19 • via Nuitee
H
hussain • couple • mv
4
Pros:

Location

Cons:

Cleanliness, damaged towels, clogged bathroom sunk, unclean bedsheets and pillow cases

2026-01-18 • via Nuitee
M
Mahdi • solo_traveller • lk
1
2026-01-14 • via Nuitee
U
Ukken • solo_traveller • ae
4
i was not happy
Pros:

no

Cons:

house keeping no good

2026-01-13 • via Nuitee
L
Lakshan • couple • lk
10
2026-01-12 • via Nuitee
P
Perera • couple • lk
1
2026-01-11 • via Nuitee
D
Duncan • couple • gb
6
Pros:

A clean, comfortable room with an impressive view over the city. Good location for shops and travel.

Cons:

The roof top bar was closed.

2026-01-04 • via Nuitee