Star Hotel

Hotels
9 (2922 reviews)
97-99 Shepherds Bush Rd , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Rooms can be small
Limited amenities like fridges

Categories

Cleanliness
9.25
Several reviews mention cleanliness positively.
Service
9.25
Friendly and helpful staff noted across multiple reviews.
Location
9.75
Convenient location for transportation and local amenities.
Room Quality
8.25
Some reviews suggest rooms are comfortable but might be a bit small.
Amenities
8.25
Several mentions of needing more amenities like a fridge.
Value for Money
9.25
Overall guests felt they received good value for their stay.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
9.25
General sentiment reflects a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Convenient Location

Located just a 10-minute walk from Hammersmith Tube Station, the Star Hotel is perfectly situated for exploring London. With popular entertainment venues and shopping centers within walking distance, guests can easily immerse themselves in the vibrant city life.

Comfortable Rooms

Each room at the Star Hotel offers a modern private bathroom and simple decor, providing a cozy and inviting atmosphere for guests to relax in after a day of sightseeing. Amenities such as a hairdryer and TV ensure a comfortable stay for every visitor.

Free Wi-Fi Access

Stay connected throughout your stay with complimentary Wi-Fi available throughout the property. Whether you're traveling for business or leisure, enjoy the convenience of seamless connectivity during your time at the Star Hotel.

Book your stay at the Star Hotel now to experience comfort and convenience in the heart of London.

Important information:

A 24-hour front desk is not available. All check-in requests for late arrival are subject to confirmation by the property.

Car parking is available on the roads surrounding of the Star Hotel outside the restriction hours.

Please note that if the cardholder will not be present, the property need an authorization form filled in prior to arrival. Please contact the property using the contact details provided in your confirmation.

The card used to make the reservation must be presented on arrival and payment of the balance is paid on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2922 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
H
Hilde • solo_traveller • nl
9
2026-05-15 • via Nuitee
C
Coo Nunez • couple • ch
7
2026-05-15 • via Nuitee
E
Eric • couple • us
10
Lovely part of town. Convenient to the Tube, Heathrow, restaurants and pubs. Clean minimal aesthetic in the room
Pros:

Location. Comfort. Cleanliness

2026-05-12 • via Nuitee
G
Giuseppina • couple • it
7
2026-05-10 • via Nuitee
E
Edgar • solo_traveller • pt
9
2026-05-10 • via Nuitee
E
Eubel • solo_traveller • it
6
2026-05-08 • via Nuitee
J
Jure • family_with_children • si
9
2026-05-05 • via Nuitee
K
Kevin • solo_traveller • it
8
Pros:

La posizione è veramente perfetta

2026-05-05 • via Nuitee
X
Xénia • couple • de
7
2026-05-04 • via Nuitee
C
Chiara • extended_group • it
9
2026-05-03 • via Nuitee
K
Karine • solo_traveller • fr
8
Pros:

Dépose bagages avant et aprés gratuit. Toilettes à disposition si la chambre n est pas encore disponible. La propreté impeccable de l hôtel et des chambres.
A 10 min de 4 stations de métro et nombreux bus, à 20 minutes du centre de Londres. Quartier résidentiel calme.

Cons:

Rien. Trés bon rapport qualité prix

2026-05-02 • via Nuitee
C
Connell • solo_traveller • gb
10
Pros:

Great location from where we needed to go lovley friendly host and clean comfortable room

Cons:

Enjoyed our stay so nothing we didnt like

2026-04-26 • via Nuitee
M
Maragno • couple • it
8
Buon compromesso
Pros:

Semplice ma funzionale e pulito

Cons:

Stanza molto piccola e mocquette

2026-04-26 • via Nuitee
E
Ewan • solo_traveller • gb
8
Pros:

Lovely front of house.

Cons:

A wee bit small in the bathroom

2026-04-25 • via Nuitee
C
Concepción • solo_traveller • es
9
Pros:

La ubicación, la limpieza, amabilidad del.personal

Cons:

Calle ruidosa aunque no nos impidió dormir

2026-04-21 • via Nuitee
M
Melissa • family_with_children • it
8
Fantastica esperienza, comodo!
Pros:

Ottima posizione, staff gentilissimo, pulizia costante e c’è il bideeeetttt😭😭😭

Cons:

nulla

2026-04-19 • via Nuitee
M
Mariam • family_with_children • nl
8
2026-04-18 • via Nuitee
C
Carme Ripoll Martínez • solo_traveller • es
8
2026-04-17 • via Nuitee
I
Illényi • family_with_children • hu
10
Pros:

A szállás nagyon jó helyen van, szerettük a környéket. Jó a közlekedés, és reggelizni is lehet a közeli kávézókban, mielőtt az ember nyakába venné a várost. Ha ott vagy, feltétlenül próbáld ki a Gail's-t, fantasztikus a kínálat és a hangulat (a hotellel átellenben van, sok helyi jár be oda reggelizni). De Starbucks és Pres a Manger is van a közelben, sőt Lidl és még Ikea is 😆

Cons:

Nekem ilyen nem volt, minden abszolút szuper.

2026-04-15 • via Nuitee
Y
Yessica • couple • es
9
Acogedor y tranquilo
Pros:

Las chicas muy majas, habitación sencilla pero con todo lo necesario y al lado de la estación de tren.

Cons:

Tienes que subir unas escaleras pequeñas, pero por poner algo, en realidad está bien

2026-04-15 • via Nuitee