Star Hotel

Hotels
9 (2874 reviews)
97-99 Shepherds Bush Rd , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Rooms can be small
Limited amenities like fridges

Categories

Cleanliness
9.25
Several reviews mention cleanliness positively.
Service
9.25
Friendly and helpful staff noted across multiple reviews.
Location
9.75
Convenient location for transportation and local amenities.
Room Quality
8.25
Some reviews suggest rooms are comfortable but might be a bit small.
Amenities
8.25
Several mentions of needing more amenities like a fridge.
Value for Money
9.25
Overall guests felt they received good value for their stay.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
9.25
General sentiment reflects a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Convenient Location

Located just a 10-minute walk from Hammersmith Tube Station, the Star Hotel is perfectly situated for exploring London. With popular entertainment venues and shopping centers within walking distance, guests can easily immerse themselves in the vibrant city life.

Comfortable Rooms

Each room at the Star Hotel offers a modern private bathroom and simple decor, providing a cozy and inviting atmosphere for guests to relax in after a day of sightseeing. Amenities such as a hairdryer and TV ensure a comfortable stay for every visitor.

Free Wi-Fi Access

Stay connected throughout your stay with complimentary Wi-Fi available throughout the property. Whether you're traveling for business or leisure, enjoy the convenience of seamless connectivity during your time at the Star Hotel.

Book your stay at the Star Hotel now to experience comfort and convenience in the heart of London.

Important information:

A 24-hour front desk is not available. A surcharge of £29 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

Car parking is available on the roads surrounding the Star Hotel. This is free between 18:00 and 09:00, and throughout the weekend. At all other times a permit is needed at an additional cost.

Please note that if the cardholder will not be present, the property need an authorization form filled in prior to arrival. Please contact the property using the contact details provided in your confirmation.

The card used to make the reservation must be presented on arrival and payment of the balance is paid on arrival.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2874 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
Araz • family_with_children • no
8
2026-03-09 • via Nuitee
N
Noemi • family_with_children • es
8
2026-03-06 • via Nuitee
M
Mª Ángeles • family_with_children • es
8
Hotel limpio y las personas de recepción muy agradables.
Pros:

La limpieza del hotel.
Las personas de recepción eran muy agradables. Hotel bien situado y a 10 minutos del metro.
Facilidad para dejar las maletas, una vez que salimos de la habitación, para así poder seguir viendo la ciudad hasta la hora de salida de nuestro vuelo.

Cons:

La habitación quizás se quedaba un poco pequeña para 4 personas.
Estaría bien tener alguna percha más, tanto en la habitación como en el baño, para poder colgar abrigos o toallas, respectivamente.

2026-03-02 • via Nuitee
I
Irene • extended_group • it
8
2026-03-02 • via Nuitee
J
Jieyun • solo_traveller • cn
8
2026-03-02 • via Nuitee
B
Branislav • family_with_children • hr
10
2026-02-28 • via Nuitee
P
Paul • family_with_children • gb
8
Pros:

The location was perfect for what I needed. The room was a good size, clean and simple.

2026-02-27 • via Nuitee
W
Wallwork • family_with_children • gb
9
2026-02-25 • via Nuitee
N
Nina-Marika • family_with_children • fi
7
Pros:

Siisti. Hajuton.

Cons:

Aamuisin ei tullut lämmintä vettä.

2026-02-23 • via Nuitee
I
Isabelle • family_with_children • fr
8
Bon rapport qualité/prix
Pros:

Nous étions au rez de chaussee .
La chambre est bien insonorisée.
Le personnel est accueillant et donne toutes les explications nécessaires.
Possibilité de laisser la valise au départ.

Cons:

Rien

2026-02-23 • via Nuitee
A
Aengus • family_with_children • ie
8
2026-02-22 • via Nuitee
B
Birgit • solo_traveller • de
9
Again back
Pros:

The same as last time:
very friendly and helpful staff - the room was small but everything was very clean - the bed was comfortable - both central London and the airport are easily accessible. I felt comfortable and safe, even in the evenings near the hotel. Being able to stay here again was one of the reasons for travelling to London this time. I will definitely be back.

2026-02-12 • via Nuitee
V
Veronica • family_with_children • it
10
Amazing!
Pros:

We got the ground floor room because it was a tiny bit bigger and we had asked for a baby cot! The room was nice and the bathroom was bigger than expected
The bed was SO SO comfortable!!! We were really tired and with a lot of back pain from all the walking and the mattress was so comfortable that after only a few hours my back was as new!
Baby cot was comfortable as well as our 6 month old slept through the night for the first time ( both nights ! )
The room was next to reception but it was completely silent, no noise whatsoever, and also the street outside was quiet day and night

2026-02-09 • via Nuitee
W
Weronika • family_with_children • pl
9
Pros:

Przyjemny pokój w pięknym budynku, idealny na krótki pobyt.

2026-02-09 • via Nuitee
R
raffaella • couple • it
9
2026-01-31 • via Nuitee
J
Joseph • couple • fr
9
Great for a couple, short stay, recommend !
Pros:

Good location, good size room

Cons:

If you are street side, quite loud and busy road and thin walls (can hear neighbours)

2026-01-29 • via Nuitee
R
Rossella • couple • it
10
2026-01-27 • via Nuitee
A
Alejandra • family_with_children • cl
10
Pros:

Excelente atención y muy bien conectado

2026-01-27 • via Nuitee
A
Alessio • family_with_children • it
9
Pros:

Molto pulito, staff molto gentile e disponibile, comodo da raggiungere con i mezzi

2026-01-21 • via Nuitee
J
Jurga • couple • gb
10
Pros:

Great location just a short walk from Hammersmith Station, with everything you need nearby. The room was simple but had everything I needed, and most importantly — it was very clean. Friendly atmosphere and easy access to shops, venues and transport. If I ever need a hotel in this area again, I would definitely come back.

2026-01-20 • via Nuitee