Star Hotel

Hotels
9 (2896 reviews)
97-99 Shepherds Bush Rd , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Rooms can be small
Limited amenities like fridges

Categories

Cleanliness
9.25
Several reviews mention cleanliness positively.
Service
9.25
Friendly and helpful staff noted across multiple reviews.
Location
9.75
Convenient location for transportation and local amenities.
Room Quality
8.25
Some reviews suggest rooms are comfortable but might be a bit small.
Amenities
8.25
Several mentions of needing more amenities like a fridge.
Value for Money
9.25
Overall guests felt they received good value for their stay.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
9.25
General sentiment reflects a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Convenient Location

Located just a 10-minute walk from Hammersmith Tube Station, the Star Hotel is perfectly situated for exploring London. With popular entertainment venues and shopping centers within walking distance, guests can easily immerse themselves in the vibrant city life.

Comfortable Rooms

Each room at the Star Hotel offers a modern private bathroom and simple decor, providing a cozy and inviting atmosphere for guests to relax in after a day of sightseeing. Amenities such as a hairdryer and TV ensure a comfortable stay for every visitor.

Free Wi-Fi Access

Stay connected throughout your stay with complimentary Wi-Fi available throughout the property. Whether you're traveling for business or leisure, enjoy the convenience of seamless connectivity during your time at the Star Hotel.

Book your stay at the Star Hotel now to experience comfort and convenience in the heart of London.

Important information:

A 24-hour front desk is not available. A surcharge of £29 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

Car parking is available on the roads surrounding the Star Hotel. This is free between 18:00 and 09:00, and throughout the weekend. At all other times a permit is needed at an additional cost.

Please note that if the cardholder will not be present, the property need an authorization form filled in prior to arrival. Please contact the property using the contact details provided in your confirmation.

The card used to make the reservation must be presented on arrival and payment of the balance is paid on arrival.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2896 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
Ariadna • couple • es
9
2026-04-05 • via Nuitee
R
Renzo • couple • it
10
Location perfetta per un breve soggiorno londinese
Pros:

Hotel caratteristico che fa subito sentire l'atmosfera londinese, estremamente curato e pulito, personale gentilissimo che mette a proprio agio e sempre disponibile. Posizione fantastica con 5 linee sempre a disposizione su tre fermate quasi equidistanti. Lungo la strada ci sono negozi e locali per ogni esigenza e la presenza della stazione di polizia a un isolato fa oggettivamente molto piacere. Camera perfetta con tutto il necessario. Fantastico

Cons:

Niente

2026-04-03 • via Nuitee
B
Bea • extended_group • es
8
Perfecto
Pros:

Excelente calidad precio. Muy bien comunicado a través del transporte público con el centro. Habitación cuádruple en primera planta orientada a la parte posterior del edificio muy tranquila y funcional. Sin lujos pero con todo lo necesario. Muy recomendable para una visita de turismo por Londres.

2026-04-01 • via Nuitee
T
Tara • family_with_children • us
8
Friendly staff. Small but comfortable room. Excellent shower and beds. Great location.
2026-03-30 • via Nuitee
F
FIERCE • extended_group • gb
7
Good.
Pros:

The room looked bigger in the photos but I liked the cleanliness, I also liked the quiet as well. Plus location is perfect. I definitely would book it again if I have a need to be in that area.

Cons:

Size

2026-03-29 • via Nuitee
M
Maria Del Mar • extended_group • es
10
Estupendo
Pros:

Relación calidad precio estupenda. Habitacion para 3 limpia con 3 camas individuales

Cons:

La habitación disponía de un armario alto no muy grande ni cómodo y 1 mesilla

2026-03-28 • via Nuitee
S
Shaine • family_with_children • gb
5
Great area, top floor room too small for more than 1 night
Pros:

Area of the hotel, the room was clean and functional

Cons:

Top floor, too many stairs, small shower room, small room, felt claustrophobic, wouldn't do more than 1 night in this particular room

2026-03-23 • via Nuitee
N
Naihara • family_with_children • nl
10
Muy bien
Pros:

En general todo,pero la atención de CAROL ha sido maravillosa es la única super amable,simpatica y atenta a todo.

2026-03-18 • via Nuitee
A
Andy venables • family_with_children • gb
7
2026-03-18 • via Nuitee
B
Billie-Jean • family_with_children • gb
10
Pros:

I liked how close the accomodation was to where i needed to be, transport amazingly close. The hotel was easy to find and absolutely immaculately clean.

Cons:

I had no complaints but i wish i had been aware of the stairs.

2026-03-17 • via Nuitee
L
Luisa • extended_group • it
9
Pros:

Mi sono trovata benissimo. Vicinanza alla stazione della metropolitana molto utile. Bella zona. Camera super silenziosa al primo piano. Le ragazze della reception sono state estremamente gentili e collaborative. La camera piccola ma pulitissima. Bagno comodo e pulito. Davvero un'ottima esperienza. (Peccato solo non servano il breakfast perchè sono sicura sarebbe ottimo).
Solo un consiglio: magari si potrebbero fornire delle mappe della città (anche a pagamento) e della metro e dare qualche consiglio in più su dove mangiare, fare breakfast nei dintorni. Ma veramente un posto dove tornerei e che consiglierò sicuramente.

2026-03-16 • via Nuitee
A
Araz • family_with_children • no
8
2026-03-09 • via Nuitee
N
Noemi • family_with_children • es
8
2026-03-06 • via Nuitee
I
Irene • extended_group • it
8
2026-03-02 • via Nuitee
M
Mª Ángeles • family_with_children • es
8
Hotel limpio y las personas de recepción muy agradables.
Pros:

La limpieza del hotel.
Las personas de recepción eran muy agradables. Hotel bien situado y a 10 minutos del metro.
Facilidad para dejar las maletas, una vez que salimos de la habitación, para así poder seguir viendo la ciudad hasta la hora de salida de nuestro vuelo.

Cons:

La habitación quizás se quedaba un poco pequeña para 4 personas.
Estaría bien tener alguna percha más, tanto en la habitación como en el baño, para poder colgar abrigos o toallas, respectivamente.

2026-03-02 • via Nuitee
J
Jieyun • solo_traveller • cn
8
2026-03-02 • via Nuitee
B
Branislav • family_with_children • hr
10
2026-02-28 • via Nuitee
P
Paul • family_with_children • gb
8
Pros:

The location was perfect for what I needed. The room was a good size, clean and simple.

2026-02-27 • via Nuitee
W
Wallwork • family_with_children • gb
9
2026-02-25 • via Nuitee
N
Nina-Marika • family_with_children • fi
7
Pros:

Siisti. Hajuton.

Cons:

Aamuisin ei tullut lämmintä vettä.

2026-02-23 • via Nuitee