Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room cleanliness
Concerns about value for money

Categories

Cleanliness
8.39
Some concerns about cleanliness mentioned in various reviews.
Service
9.86
Overall positive sentiments about the staff and service provided.
Location
9.4
Many reviews highlight the convenient location near the city center.
Room Quality
8.35
Mixed sentiments about room quality, some found it underwhelming.
Amenities
9.38
Generally positive, though some room for improvement noted.
Value for Money
8.34
Concerns about pricing given the quality of services offered.
Food and Beverage
8.89
Mixed feelings, breakfast quality could improve but generally satisfactory.
Overall Experience
9.36
Most reviews conclude with a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:39

Property Description

Prime Location
Hotel Luxor is conveniently situated just a stone's throw away from the Fortezza da Basso Exhibition Centre and a short walk from Santa Maria Novella Train Station in Florence.

Modern Comfort
Experience a comfortable stay in our well-equipped rooms featuring air conditioning, private bathrooms, TVs, and safes, all adorned with modern-style decor.

Convenience and Accessibility
With free WiFi, a 24-hour front desk, and being just a 15-minute stroll from Florence's historical center, Hotel Luxor ensures a convenient and accessible stay for all guests.

Ready to experience the perfect blend of comfort and convenience at Hotel Luxor? Book your stay now!

Important information:

Guests booking a nonrefundable rate requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 2 per hour.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 346 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Melker • couple • se
2
Hot and sweaty in the wrong way
Pros:

We got there and didnt get to check in until 15 in a 37 degree florence. When we then arrived at 15 there was a blackout in the hotel which they Said would be solved in 1 hour. After one hour they Said in one our and did so 3.5 hours in 37 degree heat. Our room had no electricity and ac which made it a sauna. The girl in the reception was helpful but the Guy just laughed and Said nothing they could do when i asked for a refund after 1 our sweating in the room. I asked there times and they didnt get any compensation. We had to go to another hotel since our phones both were dead and they couldnt even lend a phone to call or charge. No help and lied miltiple times. Would really not recomend there are other hotel in similar prices in better locations, go with those

2026-07-18 • via Nuitee
F
FABIANO • solo_traveller • br
8
Pros:

Café da manhã
Localização
Simpatia, presteza e atenção de todos os funcionários

Cons:

Quarto um pouco barulhento por causa da proximidade da estação de trem.
TV não funcionava

2026-07-14 • via Nuitee
L
luca • family_with_children • it
5
Pros:

La stanza era accogliente e pulita

Cons:

All’ingresso della palazzina c’erano delle feci di persona (non di cane) e dono rimaste per un giorno intero.

2026-07-13 • via Nuitee
M
Marco • extended_group • it
7
Pros:

La colazione dovrebbe essere un po’ più variegata. Con un pizzico di qualità in più.
Poi sarebbe perfetto.
I sorrisi e il garbo dello staff.
Pulizia e dimensioni stanza.

Cons:

Migliorerei la colazione
Temperatura sala colazione (ci batte il sole). Forse una tenda esterna ?

2026-07-13 • via Nuitee
A
Anderson • solo_traveller • gb
6
Pros:

The decor and room were adequate

Cons:

The proximity to the train station wasnt a problem but you have to walk through a rough neighbourhood to get to the hotel, having multiple negative interactions with homeless people.
Breakfast was poor

2026-07-10 • via Nuitee
N
Nicola • extended_group • it
7
2026-07-09 • via Nuitee
E
Elisabeth • solo_traveller • be
9
2026-07-08 • via Nuitee
P
P. • solo_traveller • rs
7
Pros:

The staff was very friendly and welcoming.

Cons:

Unfortunately, the room had an unpleasant smell, and the noise from the nearby train station made it difficult for us to sleep.

2026-07-08 • via Nuitee
S
Sabato • solo_traveller • it
8
2026-07-06 • via Nuitee
Özgür • extended_group • tr
8
Keyifli bir oteldi
Pros:

Oda gayet temizdi. Çalışanlar güleryüzlü. Tren istasyonuna çok yakın. Şehir merkezine yürüme mesafesinde.

Cons:

Kahvaltı zenginleştirilmeli.

2026-07-05 • via Nuitee
A
Andrea • couple • co
7
Pros:

Instalaciones

Cons:

Ubicación

2026-07-03 • via Nuitee
P
PETRICA • family_with_children • ca
10
Excelent!
Pros:

The receptionist Adriana was extremely helpful and very knowledgeable about the surroundings and local attractions and the environment around Florence! Thank you very much for your help and support! Peter

Cons:

TV was very small and the channels were not working properly! With few hundred euros the customers would have a much better experience!

2026-07-01 • via Nuitee
G
Gariano • solo_traveller • it
8
2026-06-30 • via Nuitee
C
Carlos • solo_traveller • co
8
2026-06-29 • via Nuitee
R
roberto • solo_traveller • es
9
2026-06-29 • via Nuitee
M
martina • extended_group • it
8
Lo staff stra disponibile e gentilissimo fanno sì che i piccoli dettagli che potrebbero essere ammodernati, non saltino
2026-06-28 • via Nuitee
V
Villar Ibáñez • solo_traveller • es
7
2026-06-24 • via Nuitee
S
Serdar • couple • tr
10
Pros:

Her şey güzeldi adrian hanım ve diğer çalışanlar çok samimilerdi ve bize çok yardımcı oldular check out sonrası çantalarımızı emanet bırakıp almaya geldiğimizde bize yine çay ikram ettiler çok teşekkür ederiz

2026-06-24 • via Nuitee
D
Dara • couple • br
10
Pros:

O cuidado é o bom atendimento são um grande diferencial. Nos sentimos muito bem acolhidos. O café da manhã também estava bom.

2026-06-23 • via Nuitee
R
Ramunas • couple • lt
8
2026-06-19 • via Nuitee