Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room cleanliness
Concerns about value for money

Categories

Cleanliness
8.39
Some concerns about cleanliness mentioned in various reviews.
Service
9.86
Overall positive sentiments about the staff and service provided.
Location
9.4
Many reviews highlight the convenient location near the city center.
Room Quality
8.35
Mixed sentiments about room quality, some found it underwhelming.
Amenities
9.38
Generally positive, though some room for improvement noted.
Value for Money
8.34
Concerns about pricing given the quality of services offered.
Food and Beverage
8.89
Mixed feelings, breakfast quality could improve but generally satisfactory.
Overall Experience
9.36
Most reviews conclude with a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:39

Property Description

Prime Location
Hotel Luxor is conveniently situated just a stone's throw away from the Fortezza da Basso Exhibition Centre and a short walk from Santa Maria Novella Train Station in Florence.

Modern Comfort
Experience a comfortable stay in our well-equipped rooms featuring air conditioning, private bathrooms, TVs, and safes, all adorned with modern-style decor.

Convenience and Accessibility
With free WiFi, a 24-hour front desk, and being just a 15-minute stroll from Florence's historical center, Hotel Luxor ensures a convenient and accessible stay for all guests.

Ready to experience the perfect blend of comfort and convenience at Hotel Luxor? Book your stay now!

Important information:

Guests booking a nonrefundable rate requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 2 per hour.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 281 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Attila solo_traveller hu
8
2026-01-30 via Nuitee
J
John Edward family_with_children es
10
Pros:

Nos gustó mucho el trato del personal, la limpieza y la comodidad. La ubicación esta muy bien, cerca de todo, para ir caminando sin problema.

2026-01-21 via Nuitee
I
Iiris solo_traveller fi
10
2026-01-20 via Nuitee
A
Alberto solo_traveller it
8
2026-01-20 via Nuitee
B
Brendan family_with_children gb
8
Comfy hotel with helpful staff.
Pros:

Near to station. Comfy beds. Decent shower and kitchenette.

Cons:

Noise from trains and busy road.

2026-01-19 via Nuitee
M
Marika couple it
8
2026-01-19 via Nuitee
L
Luis family_with_children pt
5
Má vontadę
Cons:

Pequeno almoço
As dez em ponto estava ba sala dos pequenos almoços e nao deixaram tona o pequeno almoço

2026-01-12 via Nuitee
E
Esmeralda Yamileth family_with_children it
10
2026-01-11 via Nuitee
M
Marco Antonio family_with_children br
10
Pros:

Desidero esprimere un sincero apprezzamento per la straordinaria cordialità e professionalità delle receptionist Sarra, Malik e Adriana. Fin dal primo momento si sono distinte per la loro simpatia, disponibilità e attenzione ai dettagli, facendo sentire ogni ospite accolto con autentica gentilezza. Il loro sorriso, la loro efficienza e la capacità di anticipare le esigenze rendono l’esperienza in hotel ancora più piacevole e memorabile. Sono senza dubbio un grande valore aggiunto per la struttura.

2026-01-08 via Nuitee
I
Isabella family_with_children it
8
2026-01-08 via Nuitee
E
Elisa couple it
7
Pros:

La colazione

Cons:

Pagare le bevande nel frigo

2026-01-03 via Nuitee
V
valle family_with_children it
9
2026-01-03 via Nuitee
E
Elisabeth family_with_children it
9
2025-12-31 via Nuitee
E
Eduardo family_with_children pt
10
Excelência em custo benefício
Pros:

Café da manhã bem completo. Funcionários agradáveis.

Cons:

Próximo não tem excelentes restaurantes, ou pouca divulgação; porém encontramos uma pizzaria muito top próximo ; mas foi no final de nossa estadia.

2025-12-31 via Nuitee
P
Pettigiani family_with_children it
9
2025-12-15 via Nuitee
C
Caroline family_with_children fr
9
Hôtel à proximité du centre de bonne qualité
Pros:

Parfait
Proche du centre ville
Personnel très gentil et professionnel
Petit déjeuner très correct
Propreté des lieux

Cons:

Rien

2025-12-09 via Nuitee
V
Vasquez family_with_children cr
9
En general buen servicio de recepción, desayuno delicioso, inconveniente : Servicio limpieza de habitación : no tocan la
Pros:

Ubicación

Cons:

Servicio limpieza de habitación : no tocan la puerta, simplemente abrieron

2025-12-07 via Nuitee
L
Luca extended_group it
4
non bene...non malissimo
Pros:

prezzo buono e staf molto cordiale

Cons:

poca attenzione al cliente... capisco tutto ma 3 atleti (partecipanti alla maratona di Firenze)che volevano mangiare alle 6.30 6.45..m negato(ci hanno fatto dei sacchetti da asporto con 2 stupidate).
check out ritardato per consentirci di fare una doccia...negato...
inutile dire che il prossimo anno ci rivolgeremo presso altre strutture... Visto l affluenza e l evento annuale sarabbe stato consona una migliore accoglienza.

2025-12-05 via Nuitee
D
Daniele Di Caterino family_with_children it
9
Pros:

Camere pulitissime, spaziose, luminose e molto accoglienti. Materassi e guanciali davvero comodissimi, che garantiscono un ottimo riposo. Anche il bagno è grande e funzionale, con una doccia molto confortevole.

Il personale è impeccabile: gentile, attento e sempre disponibile. La colazione è abbastanza buona e abbondante; migliorerei soltanto la qualità delle torte e dei cornetti, ma la sala è accogliente e ben organizzata.

La posizione è perfetta: vicino alle principali attrazioni e comodissima per raggiungere la stazione.

Nel complesso, un soggiorno estremamente piacevole. Consigliato!

Cons:

Migliorare la qualità della colazione

2025-12-03 via Nuitee
C
Cramarossa solo_traveller it
9
2025-12-03 via Nuitee