Grand Hotel Cape May

The whole experience was excellent! The Hotel, Hemingway's, the staff were great 👍! Sarah was very helpful! She was friendly, professional truly concerned that our experience was great!

Indoor pool was perfect - heated as well! Our beds and room were comfortable with every amenity needed. Clean and well kept property.

Staff

Close to everything, a beautiful remodel, and a great pool.

Great location...short walk to beach, shops and restaurants... Generous room... No problem with getting a crib... Indoor pool, fitness center and more

The Grand Hotel has an Old Cape May
Influence with an updated feel. Dune and ocean views, the smell of the salt water, the promenade along the ocean front and an easy walk to Washington Street all are pluses for The Grand.
Our food was delicious, the service people were efficient and cordial and our stay was pleasant. Kiddos to Hailey who seemed to everywhere making sure things were on track.

We were relieved to find that the Grand Hotel actually has staff at their front desk. We had booked with another hotel and we're unable to check in because we arrived a few minutes after 10pm. We even called them, the day before arrival, to make sure it was OK if we arrived a few minutes late. Since we were stranded without a room, we called the Grand Hotel and the wonderful staff hooked us up with a room quickly. Our room was clean, comfortable, reasonably priced, and the staff was superb. We will definitely return to the Grand Hotel in the future.

My husband and I wanted a get- away for our anniversary. When we arrived there was construction going on and almost no where to park. The entire inside parking garage was filled with renovation furniture and construction stuff. The King room suite we paid for was old, had dirty carpets, and rusty vents. The gym is a joke - no free weights just a few machines. The TV in the sitting lounge was broken.
Very very disappointing. I have nothing positive to say.

the room was great clean and what we expected. the pool and hot tub are great a big inprovment since we where there last

Location was nice. Room had a great view of the water.

Wonderful staff and absolutely fantastic indoor pool. We’ll definitely be back.

Great place, the restaurant is amazing and prices too!! the hotel was super clean and great location.

The hotel is very nice. Our timing was off with the construction going on, but I am sure it will be fantastic when done. Huge indoor and outdoor pools. The rooms are nice. My only issue was the mirror/sink area in the bathroom is very small. I would suggest creating another space outside the bathroom for someone to get ready. And the plug in next to the bed didn't work. First night we had no charge when we woke up. We would stay here again. Cape May is very nice too.

In a world full of AI and digital answering machines it’s rarely that you get human interaction, and if you do get it, let’s be honest, most of the time you don’t get a good one.
That’s not what I have encountered with the Grand Hotel of Cape May. From my experience, their customer service was totally GRAND! Debbie, the reservations manager was amazing, she listened to my issues, understood exactly what I needed and amazingly fulfilled what I have asked for. Thank you to this awesome service!

The view of the ocean was beautiful. The staff were informative and helpful

Nothing less then Spectacular.