Suiran, a Luxury Collection Hotel, Kyoto

Hotels
Luxury Collection
9.2 (164 reviews)
Ukyo-ku Saga-Tenryuji Susukinobaba-cho 12 , Kyoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great atmosphere
Luxurious amenities
Delicious food
Cons:
Price may be high for some

Categories

Cleanliness
9.16
Standard quality for this hotel tier
Service
9.63
The staff is very friendly and eager to help, providing excellent service.
Location
9.67
Idyllic location along the Hozugawa River with beautiful surroundings.
Room Quality
9.12
Spacious and beautifully designed rooms with modern comforts.
Amenities
9.15
Incredible amenities including private onsens and in-room massage services.
Value for Money
8.11
Price could be a consideration, but the value is good overall.
Food and Beverage
9.16
Breakfast offered a variety of fresh and flavorful dishes.
Overall Experience
9.63
An unforgettable stay with delightful experiences; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Riverside Luxury and Tranquility

Japanese Garden Oasis
Immerse yourself in the serene beauty of a traditional Japanese garden at Suiran, a Luxury Collection Hotel, Kyoto. The perfect backdrop for relaxation and rejuvenation.

Exquisite Dining and Cultural Experiences
Experience a culinary journey like no other with a fusion of Japanese kaiseki and French cuisine at Kyo Suiran. Explore the rich flavors of Kyoto while enjoying breathtaking views of the surrounding nature.

Exclusive Amenities and Unparalleled Hospitality
Indulge in the private open-air bath, unwind at the spa, and enjoy top-notch services such as room service and a dedicated concierge. Your peaceful retreat awaits at Suiran.

Book now to elevate your Kyoto getaway at Suiran, where luxury meets tranquility along the banks of Katsura River.

Important information:

Guests who wish to go on a rickshaw tour must notify the property at least 3 days prior to the date of arrival. Contact details can be found on the booking confirmation.

A free taxi transport is available from JR Kyoto Station with an advance reservation. Guest who wish to use this service must notify the property at least 3 days prior to the date of arrival.
Please be informed that your transportation to/from the hotel may be delayed depending on traffic conditions during the autumn season.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 2200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for ¥8,855 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 164 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 9.63
S
Sabine couple de
10
Ein Moment Luxus und Entspannung während ereignisreichem Urlaub
Pros:

Natürlich zuerst einmal die Lage - am Flussufer direkt am Bambuswald - trotz der vielen vielen Besucher in der Gegend ist es ruhig und entspannend im Hotel. Schöne Anlage mit wunderschönem Garten, wir hatten ein sehr schönes großes Zimmer mit Balkon - toll. Dazu das fantastische Essen im Restaurant Kyo und das tolle Cafe mit Terrasse mit Ausblick auf den Fluss.

2026-04-11 via Nuitee
R
RhondaA646 Family South Portland, Maine
10
Splurge worthy!
Pros:

Fabulous location in the Arashiyama area. Easy walk to Tenryu-ji Temple, Monkey park, River boats, Bamboo Forest and lively shopping area. Sitting directly on the river the hotel offered a nightly Happy Hour with veranda seating that included drinks and snacks that we thoroughly enjoyed. Very peaceful and relaxing in an area that is quite busy during the day. The outdoor gardens/area is very serene and beautiful. Food: A western or eastern breakfast was offered each morning and again of high quality that started our day off right. Rooms: The rooms were a good size and though maybe not amazing at first glance, were very comfortable. We did enjoy the showers water pressure, welcomed after a busy day of sightseeing. The hotel does a pick-up service from Kyoto Station which was another great amenity. This hotel was a splurge that we felt was well worth it!

2026-04-04 via Tripadvisor
J
John couple us
10
The hotel and staff were exceptional, when I come back to Kyoto I will definitely be staying here again.
Pros:

The hotel was very central to many things to do and see around Arashiyama.

Cons:

There wasn’t anything that I did not like about the property.

2026-03-25 via Nuitee
T
Thomas couple ca
9
Great Japanese vibe
Pros:

Great vibe
Great location
Onsen option

Cons:

Breakfast weird
Many staff poor English skills
Very pricey

2026-03-21 via Nuitee
B
BURESCH couple jp
8
2026-03-04 via Nuitee
Y
Yerzhan couple kz
10
Было бы в каждом номере сой Онсен
Pros:

Все чисто и рядом, гостеприимно, вежливый, услуга топ

Cons:

Мы были на одну ночь и поэтому нечего сказать про минусы, но в местности все закрывается 18:30 вечера и открывается между 10:00 и 11:00

2026-03-03 via Nuitee
X
X7176VWjohnr Family
2
Very poor service to guests
Pros:

Extremely poor service of the guests. They were not at all accommodating when asked for help. To do a small bag of laundry they wanted about $100 usd. $50 usd to use the onsen
, $60 usd for breakfast, etc.

2026-02-24 via Tripadvisor
F
Francesco extended_group it
8
C’è un signore molto simpatico che parla italiano e tutto lo staff é stato molto gentile impegnandosi per soddisfare ogn
Pros:

La posizione del Suiran é la migliore di tutta Kyoto. Il giardino, la qualità del cibo sono i due aspetti che abbiamo gradito di più. Eccezionali.

Cons:

Forse la stanza andrebbe rimodernata, con un tocco di Giappone in più, ma Comuqnue comodissima.

2026-02-22 via Nuitee
B
Bobby couple us
10
2026-01-19 via Nuitee
S
SGHtraveller Family India
10
Beautiful hotel in the pristine Arashiyama neighborhood
Pros:

Suiran is a comfortable resort like hotel in the pristine Arashiyama neighborhood of Kyoto. The Hozugawa riverfront, old bridge and mountains around Suiran provide an exclusive atmosphere while the traditional layout & architecture of the property ensure that guests feel a sense of exclusivity away from the crowds of Kyoto. There are plenty of top attractions within a short walking distance while the other Kyoto attractions are easily accessible by cab. Breakfast is wonderful in a scenic restaurant overlooking a Japanese garden while the Hassui cafe is the perfect place to unwind & chill. Their sweet potato dessert (a local dish) was terrific, cocktail hours were great too! Overall, this hotel lives upto the name & has many plus points over the other top hotels in Kyoto.

2025-12-27 via Tripadvisor
C
Chulin couple gb
10
2025-12-26 via Nuitee
Y
Yu family_with_children tw
10
2025-11-25 via Nuitee
N
Nyson Couples Hong Kong
10
Luxury hotel but need renovation
Pros:

It's a luxury hotel at a magnificent location. Parking available just in front of the hotel. Walking distance to nearby tourist shopping streets. A quiet environment in it which you can say it's romantic. But set up inside room is quite old.

2025-11-07 via Tripadvisor
D
Duangruedee couple th
10
2025-10-21 via Nuitee
R
Ronit family_with_children il
10
בחירה נהדרת לשהיה באזור
Pros:

המקום מקסים. המיקום אידאלי. חדרים ושרות נהדרים . הצוות אדיב מאד ושמח לעזור. הטבע מסביב מקסים ומלא פעילויות. מומלץ בחום. השמפניה החינמית בשעת שקיעה בקפה המלון על הנהר לא תשכח במהרה. המסעדה במלון טובה

Cons:

אהבנו הכל

2025-10-07 via Nuitee
P
Paige partner
10
Pros:

This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai.
All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!

2025-09-24 via Nuitee
аnna couple ru
7
Pros:

Красивые виды

Cons:

Немного старая мебель

2025-09-11 via Nuitee
憲生 couple jp
8
また行きます
Cons:

部屋はGOOD‼️

2025-09-09 via Nuitee
S
SHEN family_with_children cn
10
2025-09-06 via Nuitee
J
Jane couple gb
10
2025-09-01 via Nuitee