Suiran, a Luxury Collection Hotel, Kyoto

Hotels
Luxury Collection
9.2 (163 reviews)
Ukyo-ku Saga-Tenryuji Susukinobaba-cho 12 , Kyoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great atmosphere
Luxurious amenities
Delicious food
Cons:
Price may be high for some

Categories

Cleanliness
9.16
Standard quality for this hotel tier
Service
9.63
The staff is very friendly and eager to help, providing excellent service.
Location
9.67
Idyllic location along the Hozugawa River with beautiful surroundings.
Room Quality
9.12
Spacious and beautifully designed rooms with modern comforts.
Amenities
9.15
Incredible amenities including private onsens and in-room massage services.
Value for Money
8.11
Price could be a consideration, but the value is good overall.
Food and Beverage
9.16
Breakfast offered a variety of fresh and flavorful dishes.
Overall Experience
9.63
An unforgettable stay with delightful experiences; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Riverside Luxury and Tranquility

Japanese Garden Oasis
Immerse yourself in the serene beauty of a traditional Japanese garden at Suiran, a Luxury Collection Hotel, Kyoto. The perfect backdrop for relaxation and rejuvenation.

Exquisite Dining and Cultural Experiences
Experience a culinary journey like no other with a fusion of Japanese kaiseki and French cuisine at Kyo Suiran. Explore the rich flavors of Kyoto while enjoying breathtaking views of the surrounding nature.

Exclusive Amenities and Unparalleled Hospitality
Indulge in the private open-air bath, unwind at the spa, and enjoy top-notch services such as room service and a dedicated concierge. Your peaceful retreat awaits at Suiran.

Book now to elevate your Kyoto getaway at Suiran, where luxury meets tranquility along the banks of Katsura River.

Important information:

Guests who wish to go on a rickshaw tour must notify the property at least 3 days prior to the date of arrival. Contact details can be found on the booking confirmation.

A free taxi transport is available from JR Kyoto Station with an advance reservation. Guest who wish to use this service must notify the property at least 3 days prior to the date of arrival.
Please be informed that your transportation to/from the hotel may be delayed depending on traffic conditions during the autumn season.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 2200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for ¥8,855 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 163 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 9.63
B
BURESCH couple jp
8
2026-03-04 via Nuitee
Y
Yerzhan couple kz
10
Было бы в каждом номере сой Онсен
Pros:

Все чисто и рядом, гостеприимно, вежливый, услуга топ

Cons:

Мы были на одну ночь и поэтому нечего сказать про минусы, но в местности все закрывается 18:30 вечера и открывается между 10:00 и 11:00

2026-03-03 via Nuitee
X
X7176VWjohnr Family
2
Very poor service to guests
Pros:

Extremely poor service of the guests. They were not at all accommodating when asked for help. To do a small bag of laundry they wanted about $100 usd. $50 usd to use the onsen
, $60 usd for breakfast, etc.

2026-02-24 via Tripadvisor
F
Francesco extended_group it
8
C’è un signore molto simpatico che parla italiano e tutto lo staff é stato molto gentile impegnandosi per soddisfare ogn
Pros:

La posizione del Suiran é la migliore di tutta Kyoto. Il giardino, la qualità del cibo sono i due aspetti che abbiamo gradito di più. Eccezionali.

Cons:

Forse la stanza andrebbe rimodernata, con un tocco di Giappone in più, ma Comuqnue comodissima.

2026-02-22 via Nuitee
B
Bobby couple us
10
2026-01-19 via Nuitee
S
SGHtraveller Family India
10
Beautiful hotel in the pristine Arashiyama neighborhood
Pros:

Suiran is a comfortable resort like hotel in the pristine Arashiyama neighborhood of Kyoto. The Hozugawa riverfront, old bridge and mountains around Suiran provide an exclusive atmosphere while the traditional layout & architecture of the property ensure that guests feel a sense of exclusivity away from the crowds of Kyoto. There are plenty of top attractions within a short walking distance while the other Kyoto attractions are easily accessible by cab. Breakfast is wonderful in a scenic restaurant overlooking a Japanese garden while the Hassui cafe is the perfect place to unwind & chill. Their sweet potato dessert (a local dish) was terrific, cocktail hours were great too! Overall, this hotel lives upto the name & has many plus points over the other top hotels in Kyoto.

2025-12-27 via Tripadvisor
C
Chulin couple gb
10
2025-12-26 via Nuitee
Y
Yu family_with_children tw
10
2025-11-25 via Nuitee
N
Nyson Couples Hong Kong
10
Luxury hotel but need renovation
Pros:

It's a luxury hotel at a magnificent location. Parking available just in front of the hotel. Walking distance to nearby tourist shopping streets. A quiet environment in it which you can say it's romantic. But set up inside room is quite old.

2025-11-07 via Tripadvisor
D
Duangruedee couple th
10
2025-10-21 via Nuitee
R
Ronit family_with_children il
10
בחירה נהדרת לשהיה באזור
Pros:

המקום מקסים. המיקום אידאלי. חדרים ושרות נהדרים . הצוות אדיב מאד ושמח לעזור. הטבע מסביב מקסים ומלא פעילויות. מומלץ בחום. השמפניה החינמית בשעת שקיעה בקפה המלון על הנהר לא תשכח במהרה. המסעדה במלון טובה

Cons:

אהבנו הכל

2025-10-07 via Nuitee
P
Paige partner
10
Pros:

This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai.
All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!

2025-09-24 via Nuitee
аnna couple ru
7
Pros:

Красивые виды

Cons:

Немного старая мебель

2025-09-11 via Nuitee
憲生 couple jp
8
また行きます
Cons:

部屋はGOOD‼️

2025-09-09 via Nuitee
S
SHEN family_with_children cn
10
2025-09-06 via Nuitee
J
Jane couple gb
10
2025-09-01 via Nuitee
M
mike couple cn
9
2025-07-31 via Nuitee
J
JessicaRizer Couples Washington DC, District of Columbia
10
Absolutely Beautiful Property and Excellent Service
Pros:

Our stay at Suiran was truly unforgettable. It is one of the most beautiful properties I have ever stayed at. Set along the peaceful Hozugawa River in the Arashiyama district, the hotel feels like a serene retreat surrounded by lush gardens and traditional architecture.

The grounds are stunning, with beautifully maintained gardens that offer a perfect place to unwind. One of our favorite moments each day was the happy hour with live piano music. It added a touch of elegance and calm that really set the tone for the evening.

Our room was incredible. Spacious, quiet, and beautifully designed with traditional touches and modern comforts. The highlight was the private onsen, which we used daily. It was such a relaxing and luxurious feature that made our stay feel extra special.

We also enjoyed a soothing in-room massage that added to the overall sense of calm and relaxation during our time at Suiran.

Breakfast each morning was delicious, with a good variety of fresh and flavorful dishes. It was a great way to start the day before exploring Kyoto, which is about a 30-40 minute cab ride.

Suiran is a peaceful, luxurious escape in a breathtaking setting. We left feeling rested, refreshed, and already dreaming about a return visit. Highly recommended.

2025-07-21 via Tripadvisor
S
Siwaphorn couple th
10
Pros:

Love this place so so much. We had wonderful stay and unforgettable experiences.

Cons:

Price...

2025-07-16 via Nuitee
B
Basma solo_traveller ae
10
The best part of my japan trip! Loved it
Pros:

Absolutely mesmerizing

Cons:

Nothing

2025-07-10 via Nuitee