Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Highly praised breakfast
Charming atmosphere
Cons:
Staff training needed
Noise issues
Limited dining options

Categories

Cleanliness
8.3
Mention of poor cleanliness regarding service staff and noise disruptions.
Service
9.3
Some positive mentions but also concerns regarding staff training and efficiency.
Location
10
Beautiful setting and characterful location; highly praised.
Room Quality
8.8
Mixed sentiments; while some rooms were lovely, one was disappointing.
Amenities
8.8
Spa amenities fell short of expectations for a hotel of this category.
Value for Money
9.8
Overall satisfactory value despite some minor additional costs.
Food and Beverage
8.8
Praise for breakfast and local products; some limitations and disappointments in dining options.
Overall Experience
9.8
While there were issues, the unique experience and location were highly appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:48

Property Description

Luxurious Accommodation
Indulge in air-conditioned suites and rooms at Il Borro Relais & Châteaux, each offering picturesque views of the garden or countryside.

Culinary Delights
Savor a variety of dining experiences at the hotel's 3 restaurants, serving everything from quick lunches to gourmet and traditional cuisine.

Convenient Amenities
Enjoy complimentary Wi-Fi, free on-site parking, and the option to partake in wine tours upon request. Explore nearby attractions such as Arezzo and Florence easily from this idyllic Tuscan retreat.

Experience the charm of Il Borro Relais & Châteaux - book now for an unforgettable stay!

Important information:

Please note that the restaurant is closed on Mondays in November, December and March.Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, May 14, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, May 14, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, May 14, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 293 reviews
Cleanliness: 8.3
Service: 9.3
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 8.8
Overall Experience: 9.8
H
Hugo Fabian. • couple • ar
10
Pros:

Desayuno fantastico

2026-01-25 • via Nuitee
M
mauro • couple • it
8
2026-01-19 • via Nuitee
R
Raul • couple • br
9
Pros:

O hotel é peculiar. Uma vila medieval transformada em hotel.
Quarto excelente, chuveiro ótimo.
Restaurantes excepcionais (os três) e um charmosa vinícola.

2026-01-19 • via Nuitee
S
SALVATORE • couple • it
7
Cons:

La camera era piena di cimici soprattutto sul letto. Deluso

2026-01-15 • via Nuitee
L
Luiz Fernando • family_with_children • br
10
Paraíso na Toscana
Pros:

Tudo. Funcionários fantásticos. Evento de réveillon fantástico na CAVE.

2026-01-11 • via Nuitee
P
Paraguayo-ite • couple • py
9
EXCEPTIONAL !!!
Pros:

more than I spected, b-fast was super, service very kind !!!

Cons:

nothing, all was exceptional !!!

2026-01-10 • via Nuitee
A
Andrea • couple • it
9
2026-01-09 • via Nuitee
N
Navigate33616509342 • NONE
10
Pierre
Pros:

The hotel is set in a beautiful environment that feels incredibly peaceful and relaxing. The food was excellent, with great attention to quality and presentation, and the service was impeccable from start to finish. The wine and alcohol selection is good, though prices—like the restaurant overall—are on the higher side. The overall experience, atmosphere, and service make it a memorable and high-quality stay.

2026-01-05 • via Tripadvisor
C
Chloé • couple • fr
8
2026-01-03 • via Nuitee
M
Michele • couple • it
7
2025-12-30 • via Nuitee
M
Marilia • couple • br
10
Pros:

Cuidado, delicadeza, exclusividade

2025-12-23 • via Nuitee
A
Abdelaziz • couple • ae
7
2025-12-22 • via Nuitee
T
Tilen • family_with_children • si
10
2025-12-18 • via Nuitee
D
Daria • solo_traveller • it
10
Splendido
Pros:

Tutto

Cons:

Nulla

2025-12-08 • via Nuitee
G
GIULIA • couple • it
10
2025-12-08 • via Nuitee
A
Anwar • couple • kw
10
Pros:

Everything. A magic place!!!!

Cons:

None!!

2025-12-07 • via Nuitee
L
luis • couple • ve
7
Regular
Cons:

Muy disperso, todo distante

2025-12-05 • via Nuitee
M
mauricio • couple • br
10
Melhor experiência
Pros:

Tudo Perfeito , a experiência de ficar em este hotel é maravilhosa , serviço , quartos e comida perfeita

2025-12-05 • via Nuitee
H
Hui Chun • couple • tw
10
Pros:

因為到達的日期應該是淡季 住客不多 但是 這是一個非常特別的體驗，好像住在13世紀的一個房子裡面，但是有一個完整的服務團隊可以為我們服務，所以感到很放心。
Osteria 的晚餐 非常超值，開放式廚房 可以看到 主廚用心的準備我們的餐點，這是一個完美的體驗!

Cons:

服務人員算是積極 不過似乎有許多新進人員 可能應對的方式 還需要再多教育。 甚至有需工作人員 路上遇到客人 沒有打招呼 這樣的飯店 有這樣的員工 有點可惜

2025-11-27 • via Nuitee
E
Elaxir • couple • il
9
A strong 9.5. A must stay when in Tuscany, perfect value for money overall.
Pros:

- Beautiful location and the compound specifically. Quiet, relaxing and full of character.
- Amazing breakfast, one of the best we had
- Helpful and genuinely friendly staff
- Complimentary drinks and wine were a lovely addition

Cons:

These are somewhat minor cons to mention
- Additional cost for visiting the heated spa pool, felt a bit "unfair"
- Room service dishes were delicious, yet limited and took a while to be delivered
- Fresh vegetable dishes in restaurants are limited

2025-11-26 • via Nuitee