Welikehotel Fenix

Hotels
8.2 (2106 reviews)
Calle Marqués de la Romana, 1, 07600, El Arenal, Islas Baleares , El Arenal , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Good breakfast variety
Cons:
Noisy environment
Room size small

Categories

Cleanliness
7.44
Some reviews mentioned cleanliness issues, particularly with the pool area and room cleanliness.
Service
8.91
Overall positive feedback about friendly and accommodating staff, including specific praise for an individual's service.
Location
8.95
Reviews highlighted the good location near both the airport and the beach.
Room Quality
7.4
Some complaints about room size, but overall comfort was noted.
Amenities
8.43
Amenities like breakfast and bicycle facilities received positive mentions.
Value for Money
7.89
Fair price for a hotel of this level, with some concerns about noise affecting value.
Food and Beverage
8.44
Breakfast praised for variety and quality, contributing positively to overall experience.
Overall Experience
8.11
Overall sentiment is positive with highlighted issues balanced by good service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:26

Property Description

Outdoor Pool and Terrace
Hotel Fenix offers a year-round outdoor pool and a furnished terrace, perfect for soaking up the sun and enjoying the surroundings.

Comfortable Rooms with Amenities
The rooms at Hotel Fenix are designed to let in plenty of natural light and feature parquet floors. Each room comes with a terrace, private bathroom, and satellite TV for your comfort and entertainment.

Culinary Delights and Leisure Activities
Indulge in delicious international cuisine at the hotel's restaurant or sip on cocktails by the pool. For the more active guests, the hotel offers car and bike rental services, along with specialized facilities for cyclists. Additionally, the area is ideal for horse riding, golfing, and snorkeling adventures.

Ready to experience a perfect blend of relaxation and excitement? Book your stay at Hotel Fenix now and create unforgettable memories.

Important information:

Please note that half-board rates include breakfast and dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2106 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
G
Gerald • couple • de
10
2026-05-16 • via Nuitee
D
Daniel • solo_traveller • de
9
Gutes Hotel in ruhiger Gegend
Pros:

Top Lage in oberer Region von S'Arenal in einem ruhigerem Gebiet. Sehr freundliches Personal. Sauber und modern eingerichtete Zimmer. Alles was man braucht in unmittelbarer Nähe (Supermarkt, Restaurants, Bushaltestelle, Apotheke). Große gemütliche Zimmer.

Cons:

Das Bett war für mich leider zu hart. Da ich jedoch nur für zwei Nächte hier war, habe ich nicht nach einer anderen Matraze gefragt. Ansonsten war alles super.

2026-05-16 • via Nuitee
A
Anna • solo_traveller • de
10
2026-05-16 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Sehr freundliches Personal. Zimmer sehr sauber. Alles da was man braucht. Bis zum Meer sind es ein paar Meter. Ist aber o.k. Frühstückstückbist hervorragend. Selbst für Gluten-Intolerante ist was dabei.

2026-05-16 • via Nuitee
F
Flavie • couple • fr
8
2026-05-15 • via Nuitee
K
Klaus • solo_traveller • de
9
Sehr nettes Stadthotel, radfahrerfreundlich
Pros:

Sehr freundliches und hilfsbereites Personal, super Fahrradkeller mit Reparatur-Werkzeugkit und Waschplatz. Toller Zimmerservice, sehr sauber. Große Balkone mit Weitsicht. Bushaltestelle zum Flughafen direkt vor der Tür (Buslinie A51 in 15 Minuten bei 2 Stops). Frühstück mehr als ok! Gratis-Willkommensgetränk!

Cons:

Die Zimmer könnten etwas mehr gemütliche Dekoration vertragen. In der Duschkabine fehlt Platz zum Abstellen eigener Pflegemittel. Dusche ist nur eine tief aufgehängte Handbrause.

2026-05-15 • via Nuitee
A
Adrien V. • solo_traveller • fr
10
2026-05-15 • via Nuitee
F
Felix • couple • de
9
Hotel gut angebunden und doch etwas abseits des Partytrubels
Pros:

Sehr freundliches Personal, gute Auswahl zum Frühstück, geräumige Zimmer, alles sauber und gut gepflegt. Busstation direkt in der Nähe.

Cons:

Parkmöglichkeiten nur an der Straße. Hotel-Baustelle auf der gegenüber liegenden Straße.

2026-05-14 • via Nuitee
A
Aynoa • solo_traveller • es
10
2026-05-14 • via Nuitee
M
Mohammed • solo_traveller • at
8
2026-05-14 • via Nuitee
G
Georgian • family_with_children • gb
10
2026-05-14 • via Nuitee
M
Milad • couple • de
6
2026-05-13 • via Nuitee
K
Karmen • solo_traveller • si
10
Pros:

This hotel was really nice and I'm glad I changed my previous hotel and came to this one! The staff at the reception was extremely nice, they do know how to make a guest feel welcomed! I was also very politely greeted everytime I passed by the reception and it's small gestures like these that tell you a lot about someone's hospitality.
The room was also very modernly equipped with a nice balcony and a nice bathroom. I liked the room very much. The location was also good. So definitely recommended.

Cons:

Not a negative side, but just so you know what to expect - if you are coming by car, it will probably be a challenge to find a parking place right in front of the hotel but there is one big free public parking nearby which was honestly even better as you can avoid parallel parking on a small area in front of the hotel. From there it's less than 5 minutes to the hotel on foot.

2026-05-13 • via Nuitee
A
Abka • family_with_children • pl
9
2026-05-13 • via Nuitee
D
Doris • couple • de
9
2026-05-12 • via Nuitee
J
Jennifer • family_with_children • es
6
2026-05-12 • via Nuitee
J
Jelena • family_with_children • ba
10
Pros:

U navedenom hotelu smo bili smjesteni 3 noci, sa dvoje djece i imamo samo sve pohvale, od samog dolaska, osoblja, cistoce hotela, sobe, usluge. Dorucak je bio izvanredan.
Imali smo i jednu nazalost hitnu situaciju, kada nam je trebala pomoc za dijete, gdje je osoblje izuzetno odreagovalo, pozvalo hitnu pomoc i djevojka, mislim da se zove Claudia je svo vrijeme bila uz nas i pomogla u komunikaciji sa medicinskim osobljem. Hvala joj jos jednom

2026-05-11 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-05-11 • via Nuitee
C
Cucini • couple • it
9
Sereno
Pros:

Per un viaggio di quattro giorni e tre notti cercavamo un hotel con una buona posizione e praticamente tutti i comfort, e devo dire che l’abbiamo trovato.
Innanzitutto l’hotel è veramente accanto alla fermata dell’autobus cosa super utile sia per arrivare dall’aeroporto sia per visitare il centro città. Poi Palma è veramente piena di rent per scooter e macchine e anche vicino a questo hotel ce ne sono alcuni utili per visitare le calette più nascoste.
Un altro punto a favore è stata la possibilità di lasciare i bagagli allo staff sia all’arrivo aspettando il check-in sia dopo il check out prima di andare in aeroporto.
La nostra camera nonostante fosse una doppia economy era veramente spaziosa, pulita, accogliente, con balcone e vista sulla piscina, e tutti i comfort di cui uno può aver bisogno.
Anche la pulizia giornaliera era sempre molto curata.
Inoltre una cosa che ci ha davvero lasciati senza parole, in senso positivo, è stata l’accortezza dello staff nel lasciarci un bigliettino in camera dopo essersi accorti che eravamo andati a soggiornare per festeggiare il 18º compleanno di uno di noi due. È stato davvero un gesto carino che non molti avrebbero fatto.
Per concludere la colazione, davvero molto buona e completa. La mattina ci aspettava sempre questo buffet enorme che abbiamo davvero apprezzato.

2026-05-10 • via Nuitee
P
Pocreau • solo_traveller • fr
8
Pros:

Emplacement calme avec un personnel accueillant

Cons:

Rien

2026-05-10 • via Nuitee