Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Slightly overpriced
Modernization needed in some areas

Categories

Cleanliness
9.31
Rooms were clean and fresh; positive sentiment on cleanliness overall.
Service
9.48
Staff were exceptionally kind and helpful; very attentive service.
Location
8.82
Location in a quieter part; not the most interesting area but convenient.
Room Quality
8.77
Rooms were nice and comfortable; some remarks about the need for modernization.
Amenities
8.8
Good amenities including a pool and well-appointed rooms.
Value for Money
8.26
Some opinions on pricing; considered slightly overpriced.
Food and Beverage
9.31
Breakfast was very good; several positive mentions about food quality.
Overall Experience
9.28
Overall high satisfaction; many guests express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:27

Property Description

Luxurious Amenities and Services

The Ann Hanoi Hotel & Spa offers a range of luxurious amenities and services to ensure a comfortable stay for guests. From the outdoor pool and restaurant to the bar and free WiFi access, every detail is designed to enhance your experience.

Convenient Location

Situated in the heart of Hanoi, The Ann Hanoi is just a stone's throw away from popular attractions such as the Hanoi Old Quarter, Dong Xuan Market, and Hoan Kiem Lake. Whether you're a history buff or a shopaholic, this hotel's convenient location makes it the perfect choice for exploring the city.

Exceptional Facilities

With a fitness centre, 24-hour front desk, concierge service, and laundry services, The Ann Hanoi Hotel goes above and beyond to cater to your every need. Whether you're here for business or leisure, you'll find everything you need right at your fingertips.

Experience luxury and convenience at The Ann Hanoi Hotel & Spa. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9
Based on 322 reviews
Cleanliness: 9.31
Service: 9.48
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.28
L
LLUIS • solo_traveller • es
10
2026-09-14 • via Nuitee
L
LLUIS • solo_traveller • es
10
2026-09-14 • via Nuitee
K
kuahbt • solo_traveller • sg
10
Great service
Pros:

The checkin desk helped me to reschedule my restaurant reservation as I was running late.

2026-09-13 • via Nuitee
K
Karine • couple • br
10
2026-09-08 • via Nuitee
N
Nadia • couple • fr
10
Séjour sympathique pour découvrir hanoi !
Pros:

Les employés sont gentils et serviables.
Chambre propre et fonctionnel, correspond aux photos.

Cons:

À environ 20mn du vieux quartier à pied.
Nous marchions tous les jours mais parce que nous aimons cela mais avec Grab, vous y êtes en 10mn en voiture et 5 mn en scooter !

2026-09-07 • via Nuitee
R
Rachel • family_with_children • il
9
Pros:

The staff were professional and the location was great.

2026-09-05 • via Nuitee
U
Uma • extended_group • th
9
Clean and comfortable stay.
Pros:

The room was clean and comfortable, with a good amount of space for my needs. I had a very pleasant stay at the hotel for four nights. The towels were soft and clean, and the breakfast offered a good variety of food.

2026-08-28 • via Nuitee
K
Kristina • solo_traveller • au
8
Great start to our virtnam trip.
Pros:

Thankyou to the door man Duke for the recommendations and kindness. The buffet breakfast is exceptional, the room is very clean and comfortable. The day spa is beautiful and was cheaper compared to other local massage places that were not nice. The pool is clean and restaurant food is nice. The gym is also great equipment and has the most incredible view. The location wasn't great but it was quiet and away from yhe hustle and bustle of busy hanoi streets

Cons:

The location isnt the best for walking but close enough to things by scooter or car.

2026-08-23 • via Nuitee
N
Noemi • family_with_children • be
9
Goed hotel maar opletten met de door Booking voorgestelde kamerselectie.
Pros:

Goede locatie, het oude centrum is vlot met een korte Grab rit te bereiken. De kamer was comfortabel. Het zwembad is een leuke extra.

Cons:

Opletten met de Booking kamerselectie. Wij kregen voor ons 4 een familiekamer aanbevolen met de melding dat ons jongste kind (<10jaar) gratis kon verblijven. Wat niet gemeld wordt is dat er geen apart bed is, en ook geen extra handdoeken voor dit kind. Je eindigt dus met 3 personen in het dubbel bed. Vreemd!

2026-08-21 • via Nuitee
L
Laurens • family_with_children • nl
8
2026-08-19 • via Nuitee
S
Sian • family_with_children • gb
10
Ideal location and lovely hotel
Pros:

This hotel is clean, classy and the rooms are very comfortable. The staff were incredibly accommodating, super friendly and helpful. A great choice when exploring Hanoi. The children loved the rooftop pool.

Cons:

Nothing! Everything was excellent.

2026-08-18 • via Nuitee
K
Karen • solo_traveller • nz
8
2026-08-18 • via Nuitee
W
WEIWEI • solo_traveller • cn
10
2026-08-16 • via Nuitee
W
WEIWEI • solo_traveller • cn
10
2026-08-16 • via Nuitee
L
Lauren • solo_traveller • gb
10
Great Hanoi option
Pros:

Everything. The rooms were modern and comfortable. The location is great and the food is yummy.

Cons:

Nothing

2026-08-16 • via Nuitee
L
Luallan • solo_traveller • za
10
2026-08-10 • via Nuitee
E
Emily • couple • au
9
Very pleasant
Pros:

More quiet area in Hanoi

Cons:

The view

2026-08-07 • via Nuitee
R
Raynald • extended_group • fr
9
2026-08-05 • via Nuitee
B
Barbara • family_with_children • nl
9
Prima hotel met geweldig ontbijt
Pros:

Het ontzettend uitgebreide ontbijt! Nog nooit zo’n buffet gezien!
Heerlijke bedden en douche!
Fantastische massage gehad!

Cons:

De bar had heerlijke cocktails maar geen uitzicht.
En bij zwembad lagen te weinig handdoeken.
Maar dat zijn mini puntjes .
En wij namen een grab om in old quartier te komen.
Dat werkt goed.

2026-08-05 • via Nuitee
N
nlecum • Friends getaway • Pamplona, Navarra
10
Super nice staff, well located hotel
Pros:

Well located hotel (10 minute walk to Ópera Theater), big comfortable rooms, nice rooftop swimming pool. Well stocked breakfast buffet, wide variety of east and western food.
Most important, super nice staff. Special mention to Nancy at the front desk. She was very resourceful and made our early arrival much nicer. Thank you, Nancy!

2026-07-29 • via Tripadvisor