Merlin Hotel George Town Penang

Hotels
Merlin Hotel, 1 Lebuh Penang, Pulau Pinang , George Town , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Safety deposit box
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Comfortable
Clean rooms
Cons:
No parking
Limited amenities in room

Categories

Cleanliness
6.48
The rooms are clean and spacious.
Service
7.95
Friendly and hospitable staff.
Location
7.49
Conveniently located near food places and malls.
Room Quality
6.94
Spacious rooms but lack some amenities.
Amenities
5.47
Limited amenities available in the room.
Value for Money
5.43
Average value considering the lack of amenities.
Food and Beverage
5.48
Food options available but not extensive.
Overall Experience
5.95
Generally a good stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:19

Property Description

Convenient Location
Merlin Hotel Penang is ideally situated near Northam Beach and Wonderfood Museum, offering guests easy access to popular attractions.

Comfortable Accommodation
Guest rooms at the 2-star hotel are equipped with modern amenities including air conditioning, flat-screen TVs, and private bathrooms for a comfortable stay.

Great Services
With room service, a 24-hour front desk, and free WiFi, guests can expect a convenient and enjoyable experience throughout their stay at Merlin Hotel Penang.

Book your stay at Merlin Hotel Penang now for a memorable and hassle-free trip to George Town!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that this is a 3-story hotel and there is no elevator available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

Cleanliness: 6.48
Service: 7.95
Location: 7.49
Room Quality: 6.94
Amenities: 5.47
Value for Money: 5.43
Food and Beverage: 5.48
Overall Experience: 5.95
A
ADNAN • solo_traveller • my
4
Pros:

Nasi kandar

Cons:

Aircond not coll

2026-07-14 • via Nuitee
S
Shariff • family_with_children • my
6
2026-07-09 • via Nuitee
S
Shahriza • extended_group • my
6
2026-07-09 • via Nuitee
R
Razak • family_with_children • my
7
Good
Pros:

Ok

2026-07-06 • via Nuitee
N
Nabila • solo_traveller • my
7
Pros:

Nice place

Cons:

Door not fix

2026-07-05 • via Nuitee
M
Mohamed • family_with_children • kw
6
2026-06-26 • via Nuitee
K
Katherasan Velayadam • solo_traveller • my
7
Pros:

Room was awesome cleaning.. Keep and maintain on that part...

Cons:

Need prepare on customer parking facilities more.

2026-06-10 • via Nuitee
N
Nabil • extended_group • my
9
Clean comfortable. Need to service the aircond cause not so working. And not senior citizen/wheelchair friendly caus
Pros:

Room

Cons:

Aircond not to working

2026-06-05 • via Nuitee
S
Suresh • extended_group • my
1
I wont recommend anyone to stay here
Pros:

Dear Team,

Upon arriving at the hotel, the receptionist informed me that all rooms were fully booked and that my payment would be refunded within 24 hours.

Cons:

Dear Team,

Upon arriving at the hotel, the receptionist informed me that all rooms were fully booked and that my payment would be refunded within 24 hours.

2026-06-03 • via Nuitee
S
Serene • family_with_children • my
9
2026-06-02 • via Nuitee
R
Rashdan • extended_group • my
7
Pros:

Walking distance to Padang Kota Lama.

Cons:

Very hard to get parking.
Broken floor.
Torn towel.
No lift and hv to climb up stairs.

2026-06-01 • via Nuitee
N
Nur hidayah • solo_traveller • my
5
Pros:

Banyak kemudahan

Cons:

Econ tak sejuk

2026-05-01 • via Nuitee
A
Armzheng Ahmad • solo_traveller • my
10
2026-03-16 • via Nuitee
S
Svetlana • solo_traveller • es
4
2026-02-28 • via Nuitee
A
alif ridzuan Bin • couple • my
8
2026-01-04 • via Nuitee
A
Azilah • family_with_children • my
7
Cons:

No parking

2026-01-03 • via Nuitee
S
Siti Norhayati Yusoff • extended_group • my
6
Pros:

Comfortable

Cons:

Nothing

2025-12-31 • via Nuitee
A
Arianieyantie • extended_group • my
8
Untuk percutian singkat memang selesa. Bilik bersih dan luas.
Pros:

Lokasi dekat padang kota, 1st avenue mall dan tempat makanan lain.
Bilik besar, bersih dan selesa.
Pekerja mesra dan ramah.

Cons:

1. Kene naik tangga sampai tingkat 3 utk bilik family room. Yang bawa luggage besar, orang tua dan kanak2 agak menyusahkan.
2. Dalam bilik tak ada peti sejuk, kettle atau free air mineral. Tapi disediakan water dispenser di tingkat 2, macam susah sgt nak dapatkan air minuman 😅

2025-12-28 • via Nuitee
D
Daus • couple • my
3
2025-12-08 • via Nuitee
A
alvareena • couple • my
8
Pros:

just perfect

Cons:

nothing

2025-11-24 • via Nuitee