Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Room quality issues
Service delays

Categories

Cleanliness
6.95
The bedrooms were a little shabby, with peeling paint and plaster.
Service
8.45
Friendly and helpful staff mentioned frequently throughout the reviews.
Location
8.45
Great location noted by multiple reviews.
Room Quality
7.45
Rooms described as quaint but needing some restoration, particularly in older properties.
Amenities
7.45
Standard amenities for a hotel of this tier, with some noted issues like kettle malfunctions.
Value for Money
6.95
Mixed feelings about pricing, with comments on it being overpriced.
Food and Beverage
7.95
Food was frequently praised, though there were some issues with service timing.
Overall Experience
7.95
Pleasant stay despite some minor issues; guests indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Unique Location in the New Forest
Burley Manor is nestled in the heart of the New Forest, providing stunning views of the deer sanctuary nearby. Guests can immerse themselves in nature while enjoying the tranquil surroundings.

Charming Accommodations
Each bedroom at Burley Manor is a masterpiece in itself, featuring antique furniture, quirky artwork, and luxurious Hypnos beds. The majority of the bathrooms boast both invigorating power showers and relaxing deep baths, ensuring a comfortable stay for all guests.

Culinary Delights and Relaxation
Indulge in a culinary journey with the on-site restaurant's Mediterranean-inspired dishes cooked in a wood-fired oven using seasonal ingredients. After a day of exploration, unwind with rejuvenating spa treatments offered within the property.

Experience the magic of Burley Manor in the picturesque village of Burley. Book now to create unforgettable memories.

Important information:

Please note that the hotel hosts weddings and private functions with music throughout the year. Disruption is kept to a minimum.
We are pet friendly and charge £15.00 per night for up to two dogs, which includes a doggy welcome pack.
Continental is included in some rates and cooked breakfasts are available at an additional cost.Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 2 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1083 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 7.95
A
Ani solo_traveller gb
10
2026-06-27 via Nuitee
E
Elizabeth couple gb
8
Pros:

Staff very polite and the bed was super comfortable

Cons:

The breakfast was way over priced. Warm orange juice and £20 per head for a cooked breakfast the eggs were over done crispy and horrible and the potato rossti was a frozen hash brown. Which was so over done it shattered and half flew off the plate

2026-06-27 via Nuitee
M
MARTYN couple gb
4
We were very disappointed with our room. Paid £200 for one night for a room that was not in a decent state of repair. Be
Pros:

Location.

Cons:

Awful room. Small hot and not value for money

2026-06-26 via Nuitee
N
Natalie solo_traveller gb
3
Everything disappointing except for the location
Pros:

The building itself and surrounding area was absolutely beautiful, gardens were well kept and lovely too. Saturday night meal was lovely, starters on Sunday were lovely.

Cons:

Upkeep isn't good, flaky paint in the outdoor pool, unstable ladder to get out. No parasols for shade. Bathroom appeared to be black grout, until you looked closer and realised it was mold. Flaky paint in the bathroom and bedroom. Possible water damage on the ceiling too. Fan in the bathroom, filter was disgusting. Threadbare carpets throughout the hotel. Brocken chairs in the dining room with fabric hanging off the sides. Cobwebs everyone, especially in conservatory type dining area. Staff were poorly organised, not attentive at all, left waiting to order food, drinks, dessert etc. One table were even asked if they wanted to order dessert before they'd even ordered any food. Sunday lunch was cold and roast potatoes were grey and dry. Event being run on arrival day which wasn't on the website and we weren't made aware before arrival. Then told restaurant was closed due to it, offered to order sandwiches from the bar. Sandwiches and salad were tasty, however the bread was covered in tomato juice and seeds and neither of us had tomatoes in our sandwiches. Told the pool was closed until Summer when we asked on the first day, it was late June and 28 degrees, told them they needed to open it the next day as it was over 30, which they did thankfully. Website states pool is open June to September.

2026-06-25 via Nuitee
J
Julie couple gb
8
Pleasant but room for improvements
Pros:

The location and the look of the building

Cons:

The room

2026-06-25 via Nuitee
R
Raymond solo_traveller gb
10
Fabulous
Pros:

Everything, fantastic room, bathroom restaurant and location.

Cons:

Nothing at all

2026-06-24 via Nuitee
R
Rebecca couple gb
6
2026-06-23 via Nuitee
D
Daniel solo_traveller gb
8
Fantastic and will be back
Pros:

Lovely scenery

Cons:

Service was slightly slow but staff were fantastic in the end. Definitely will be back

2026-06-20 via Nuitee
L
Linda solo_traveller gb
7
2026-06-20 via Nuitee
A
Andrew couple gb
8
2026-06-19 via Nuitee
S
Shelley couple gb
4
Disappointed as have stayed here before
Pros:

The location

Cons:

Receptionist quite rude
The furniture to sit on outside was taken away to use for a wedding so no where to sit in the evening
Breakfast was quite unorganised not enough cups or cutlery no napkins supplied
Advertise a swimming pool but unable to use apparently as the ph level was not correct surely this us something that should be checked regularly and corrected daily !

2026-06-15 via Nuitee
R
Richard extended_group gb
4
Big cost big disappointment
Pros:

Great location and views. Grounds were tidy

Cons:

Staff didn’t seem friendly with very little interaction. It was intended to be a special location for a very special occasion. We were lost among the other wedding parties and when we complained about the noise at 6 in the morning it was met with a shrug of the shoulders and a a sorry but it was a bride and guests getting ready.

2026-06-11 via Nuitee
N
Nicola couple gb
8
2026-06-10 via Nuitee
Z
Zoe solo_traveller gb
10
2026-06-07 via Nuitee
J
Janice couple gb
10
A beautiful hotel in peaceful surroundings. Friendly staff and comfortable room
Pros:

This is the second time we've stayed at Burley Manor and it was just as good as the first time. Everything was perfect.

Cons:

Nothing

2026-06-06 via Nuitee
B
Bronwyn solo_traveller gb
6
Good for somewhere to sleep after exploring. Over priced
Pros:

The room was a good size for what we needed and lovely location

Cons:

It is dated
Pool was closed despite heat wave
Restaurant poor quality so we didn't use it as pre warned

2026-05-31 via Nuitee
M
Melanie solo_traveller gb
1
Awful, while at reception there was 3 separate people all complaining about, the rooms or food
Pros:

Nothing

Cons:

Hottest bank holiday weekend, their swimming pool was closed and they didn’t inform us of this until check in.
We booked a garden suite which the balcony was so small two people could not sit down.
NO MInI frigid in the room - for water
It was like a care home. Don’t Book

2026-05-31 via Nuitee
K
Karen solo_traveller gb
8
I enjoyed exploring the local area and the hotel was a good base for that.
Pros:

I loved the location and easy walking distance to new forest. Easy to park on the hotel grounds. I liked that I could order food at a reasonable price and sit outside on the seating overlooking the fields, early evening time. I enjoyed that my room had a bath to relax after a long day of walking.

Cons:

My room wasn’t ready at the allotted time so had to wait in a very hot lounge area.The outdoor swimming pool wasn’t open on the hottest week of the year.
The bed was extremely hard and the pillows extremely soft so didn’t get a good nights sleep as I was uncomfortable.

2026-05-31 via Nuitee
R
Rozanne couple gb
5
2026-05-31 via Nuitee
S
Siobhan solo_traveller gb
8
The receptionist was wonderful
Pros:

The location was fabulous and it’s a beautiful property although it needs redecoration in places.

Cons:

My room wasn’t clean. Either the bottom sheet hadn’t been changed or the cleaner dropped sugar in the bed by mistake.

2026-05-28 via Nuitee