Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Room quality issues
Service delays

Categories

Cleanliness
6.95
The bedrooms were a little shabby, with peeling paint and plaster.
Service
8.45
Friendly and helpful staff mentioned frequently throughout the reviews.
Location
8.45
Great location noted by multiple reviews.
Room Quality
7.45
Rooms described as quaint but needing some restoration, particularly in older properties.
Amenities
7.45
Standard amenities for a hotel of this tier, with some noted issues like kettle malfunctions.
Value for Money
6.95
Mixed feelings about pricing, with comments on it being overpriced.
Food and Beverage
7.95
Food was frequently praised, though there were some issues with service timing.
Overall Experience
7.95
Pleasant stay despite some minor issues; guests indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Unique Location in the New Forest
Burley Manor is nestled in the heart of the New Forest, providing stunning views of the deer sanctuary nearby. Guests can immerse themselves in nature while enjoying the tranquil surroundings.

Charming Accommodations
Each bedroom at Burley Manor is a masterpiece in itself, featuring antique furniture, quirky artwork, and luxurious Hypnos beds. The majority of the bathrooms boast both invigorating power showers and relaxing deep baths, ensuring a comfortable stay for all guests.

Culinary Delights and Relaxation
Indulge in a culinary journey with the on-site restaurant's Mediterranean-inspired dishes cooked in a wood-fired oven using seasonal ingredients. After a day of exploration, unwind with rejuvenating spa treatments offered within the property.

Experience the magic of Burley Manor in the picturesque village of Burley. Book now to create unforgettable memories.

Important information:

Please note that the hotel hosts weddings and private functions with music throughout the year. Disruption is kept to a minimum.
We are pet friendly and charge £15.00 per night for up to two dogs, which includes a doggy welcome pack.
Continental is included in some rates and cooked breakfasts are available at an additional cost.Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.7
Based on 1122 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 7.95
A
Andrew couple gb
9
Dog friendly and so welcoming and characterful reminds me of a bygone age
Pros:

A beautiful old English country mansion with so much charm and character in a lovely setting

Cons:

Maybe needs some exterior painting

2026-08-29 via Nuitee
R
Rachel couple gb
7
Pros:

Grounds were pretty and the deer at dusk and dawn were so lovely to see.

Cons:

TV in room didn't work, and we really wanted to watch a sporting event.

2026-08-29 via Nuitee
A
Alison solo_traveller gb
9
Relaxing
Pros:

The hotel is in a beautiful location with the village and walks close by.
It was a relaxing and peaceful stay. Just what we needed.

2026-08-27 via Nuitee
S
Stacey couple gb
2
Dirty, they need to seriously get a new cleaning contract!
Pros:

It’s dirty, the bed had rips in the sheets plus it looked like it hadn’t been made properly someone obviously sat on it. And the room smelt like old men. the bathroom was disgusting it had water marks everywhere and pee stains up the wall, there was dog poop bags out the front, the seating we had to ask for cushions it was just all a bit of disappointment really I won’t be going back there and oh the pool was green yeah not great.

Cons:

The view and the dear in the garden

2026-08-26 via Nuitee
S
s family_with_children gb
7
met up with friends
Pros:

the ambience , very original and unspoilt

Cons:

the doors and corridors need a good makeover ,really rather scruffy, no lift

2026-08-22 via Nuitee
M
Maddie couple gb
10
2026-08-21 via Nuitee
L
Lorraine couple gb
6
2026-08-21 via Nuitee
J
Joanna couple gb
8
2026-08-20 via Nuitee
G
Gregory couple gb
8
Great views, good food and relaxing pool.
Pros:

Breakfast and Dinner was very good. Staff were all mostly friendly and helpful. Pool was very good, few leaves but that was expected due to the trees. All of the nearby deer and the views.

Cons:

The ladder on the pool was loose and a bit dangerous. Ant issue meant we couldn't leave food or drink on the side in the cabin. How the shower door opens into the shower in the cabin.

2026-08-18 via Nuitee
A
Alison solo_traveller gb
7
Beautiful place , but needs refurbishing in areas.
Pros:

Loved the garden suite. Although the balcony was dreadful!! Broken in several places and needs re painting

Cons:

We paid a lot of money for our room and a hot breakfast should be included . The tea and coffee were served from urns and was awful. Couldn’t believe you had to pay extra for specialty coffees ie a cappuccino.

2026-08-17 via Nuitee
C
Clare couple gb
6
Disappointing and certainly not worth the money we paid for the garden suite.
Pros:

The location was perfect.

Cons:

The hotel was dated and tired looking. We had one of the garden suites and all the wooden terrace was broken and in disrepair. The steps leading down onto the grounds were broken and quite dangerous. The ladders getting into the swimming pool were also broken.

2026-08-10 via Nuitee
F
Felix couple gb
6
To expensive for
Pros:

Parking was just outside the room as been told, the room as very big and spacious

Cons:

WE have booked for a garden view but instead we had overgrown hedges, and the wooden patio and stairs were all rotten and dangerous to use, room service was not completed on some days and had to chase the housekeepers after 17.00

2026-08-10 via Nuitee
G
Gavin solo_traveller gb
7
Pros:

Area, views etc

Cons:

Rooms, mattress, noise

2026-08-10 via Nuitee
A
Arthur solo_traveller gb
6
Pros:

Location was good

Cons:

More of a events hotel catering for weddings, what have been better to have known there was a wedding on before arriving. Very short staffed so took 25minutes to get a drink, tables were left uncleared in the dining room

2026-08-09 via Nuitee
T
Tracey solo_traveller gb
6
We had a lovely weekend staff were very welcoming and helpful we went to a fairy feztival perfect location
Pros:

Very quirky

Cons:

Rooms were small very unwelcoming not value for money

2026-08-09 via Nuitee
S
Steven solo_traveller gb
8
Pros:

Pool, front terrace, outdoor seating, breakfast, dog friendly.
The deer warden!

Cons:

We feel hard flooring would be a good idea for the dog friendly rooms. Carpet is possibly not the best option.

2026-08-07 via Nuitee
D
Dawn couple gb
5
Disappointing level of comfort sadly did not make up for good location.
Pros:

Hotel location was ideal and seeing the deer in the adjacent park in the evening was a definite highlight. Hotel food in was also very high quality. Complements to the chef and the staff.
WiFi was great.

Cons:

Room 4 despite being identified as a ‘Classic Superior’ was disappointing. A hotel room really needs only 3 things: a comfy bed, a good shower and a tv that works. Everything else could be considered garnish. Unfortunately, room 4 at the the Burley Manor failed on these 3 essentials.

The bed. To describe it as ‘firm’ is an understatement and it definitely listed to the left. However the highlight was the wave like action created when someone walked down the corridor outside! You are lifted up and then placed down as the guest walked across the floorboards to their room.

The shower: The hotel prides itself on having Green credentials and there were suggestions in the room about how to use less water but the fact that the isolator that switched between the overhead shower head and the handheld one wasn’t working at all meant that water poured out of both at the same time making any other water saving ideas completely redundant.

The TV in the room was a relic from the 1990’s and pre dated smart TVs. Unfortunately the aerial cable didn’t work and it was impossible to get a signal on any channel. As a result we resorted to watching iPlayer on a phone because happily the WiFi was, as advertised, of high quality.

Extras: The room had an iron and ironing board but oddly no hairdryer which again seems to be a standard in most hotels. There was also no ‘do not disturb’ door hanger which despite requesting twice during our 3 night stay, never materialised. The reception staff did however take account of our verbal request not to disturb the room.

We were also travelling with bikes and one of the reasons for booking the Burley Manor was a question response stating that a bike rack was located behind the hotel. We never found one and ended up chaining the bikes to the rear fire escape.

As other reviews have identified, despite being a beautiful building in a lovely location, this hotel feels really tired and needs some money spent on it.

2026-08-06 via Nuitee
G
Glenn solo_traveller gb
10
Pros:

Excellent view out of our room was fantastic the room comfortable and quiet

2026-08-06 via Nuitee
T
Tim couple gb
9
2026-08-05 via Nuitee
C
Chris solo_traveller gb
5
Pros:

Breakfast buffet selection was reasonable and the accommodation was comfortable.

Cons:

Not enough staff. Waited 20 mins to check-in and service was always slow or almost unavailable for both bar and outside restaurant.
The exception is that breakfast was OK, apart from being told that for hot food we could only book for 7.30am or 9.30am, neither if which were suitable - so we opted for the cold buffet instead.

2026-08-04 via Nuitee