Best Western Johnson's Inn Downtown Gatlinburg

Hotels
•
Howard Johnson
8.2 (5487 reviews)
242 Bishop Ln , Gatlinburg , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of rooms
Good service
Cons:
Breakfast quality
Cleanliness of common areas
Room comfort issues

Categories

Cleanliness
7.3
Mixed feedback with reports of dirty facilities and some cleanliness issues.
Service
9.3
Generally positive comments about service and helpful staff.
Location
9.8
Highly praised location, convenient and enjoyable.
Room Quality
7.8
Some comfort issues with beds and specific room requests not met.
Amenities
8.3
Standard amenities offered, though some complaints about breakfast.
Value for Money
8.3
Decent value considering the location and price.
Food and Beverage
6.3
Negative comments regarding breakfast options.
Overall Experience
8.5
A fair value experience with some highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:39

Property Description

Luxurious Garden Oasis with Heated Pool

Nestled in the heart of Gatlinburg, Howard Johnson by Wyndham Downtown offers a serene escape with a lush garden and a sparkling heated outdoor pool. Enjoy the comfort of air-conditioned rooms featuring a private balcony and modern amenities including free WiFi.

Convenient Amenities for a Relaxing Stay

Indulge in cable TV, tea/coffee making facilities, and a private bathroom in each room. The hotel also provides free public parking for your convenience.

Explore Top Attractions Nearby

Discover the wonders of Anakeesta Mountain Adventure Park and Ripley’s Aquarium of the Smokies, just a stone's throw away. For thrill-seekers, Dollywood is a short 20-minute drive from the hotel.

Ready to experience a perfect blend of luxury and convenience? Book your stay at Howard Johnson by Wyndham Downtown Gatlinburg now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 5487 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.5
K
Kevin • family_with_children • us
8
2026-06-27 • via Nuitee
J
john • solo_traveller • gb
10
Pros:

Location and parking

Cons:

Nothing

2026-06-27 • via Nuitee
S
Sherri • extended_group • us
7
The stay was good and loved the location it was walking distance to everything.
Pros:

The location

Cons:

The elevator had a foul smelling odor, the water pressure in the bathroom was not the greatest, and the bathroom door was very hard to open due to it being stuck.

2026-06-27 • via Nuitee
G
George • couple • us
10
Due to the great value and the location and cleanliness, will be only place I stay when in town.
Pros:

Everything! It was clean, great location and all amenities that were shown on website were as described!!

Cons:

No issues with location

2026-06-26 • via Nuitee
M
Max • extended_group • us
10
Amazing value and friendly staff! Highly recommend!
Pros:

Everything was great. The manager was incredible, and went out of his way to accommodate a few requests we had!

2026-06-26 • via Nuitee
C
Connor • solo_traveller • us
10
2026-06-25 • via Nuitee
K
Kerri • family_with_children • us
10
WOW!!! I will absolutely book here again. It was off the main strip & still a nice view from our balcony. The room w
Pros:

Convenient to location to everything we needed.

2026-06-25 • via Nuitee
G
Gary • solo_traveller • us
9
2026-06-25 • via Nuitee
D
David • solo_traveller • jp
8
2026-06-24 • via Nuitee
D
Diane • family_with_children • us
10
Had a wonderful time and could reach all our destinations.
Pros:

Breakfast was great. Though it should go til 10. 9:30 is still too early to stop.

2026-06-24 • via Nuitee
S
Seltzer • solo_traveller • us
9
Pros:

Very convenient location

Cons:

Top blanket very rough. Only one bed got made per day.

2026-06-24 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Location

Cons:

Water pressure

2026-06-24 • via Nuitee
T
Teresa • family_with_children • us
10
LOVE this place and will continue to stay here. EXCELLENT location, accommodations, staff, service!!
Pros:

GREAT all around experience!!! This is my 5th time staying with you AND I have 3 more reservations with you for Fall and Christmas!!!!! Awesome hot breakfast, as well!!

Cons:

absolutely nothing!!

2026-06-24 • via Nuitee
P
Ping • couple • us
6
Pros:

有阳台

2026-06-24 • via Nuitee
B
Belinda • couple • us
9
Pros:

Location

Cons:

Pool not heated

2026-06-23 • via Nuitee
R
Roxanne • couple • us
8
Overall, my husband and I enjoyed our stay. Definitely recommending it to my friends.
Pros:

The location is close to everything. Very quiet and away from traffic noises.

Cons:

The chair beside the bed is very uncomfortable to sit at.

2026-06-23 • via Nuitee
R
Richard • couple • us
10
Wonderful place to stay, walking distance to downtown, on the trolley stop, clean, friendly, great!!
2026-06-23 • via Nuitee
V
Vicki • couple • us
8
2026-06-22 • via Nuitee
B
Bethany • couple • us
5
Pros:

I loved the location! Got to see a bear as soon as I got there!

Cons:

When we walked into the room the room itself slept like nasty old fish. The chair smelt like someone rubbed a fish on it. The mattress was so hard it felt like I was sleeping on a log instead of a comfy mattress. When I went to get breakfast the breakfast hall was absolutely messy! The location itself was amazing just a few things I did not like at all!

2026-06-22 • via Nuitee
A
Audrey • extended_group • us
10
2026-06-22 • via Nuitee