Best Western Johnson's Inn Downtown Gatlinburg

Hotels
Howard Johnson
8.2 (5524 reviews)
242 Bishop Ln , Gatlinburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of rooms
Good service
Cons:
Breakfast quality
Cleanliness of common areas
Room comfort issues

Categories

Cleanliness
7.3
Mixed feedback with reports of dirty facilities and some cleanliness issues.
Service
9.3
Generally positive comments about service and helpful staff.
Location
9.8
Highly praised location, convenient and enjoyable.
Room Quality
7.8
Some comfort issues with beds and specific room requests not met.
Amenities
8.3
Standard amenities offered, though some complaints about breakfast.
Value for Money
8.3
Decent value considering the location and price.
Food and Beverage
6.3
Negative comments regarding breakfast options.
Overall Experience
8.5
A fair value experience with some highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:39

Property Description

Luxurious Garden Oasis with Heated Pool

Nestled in the heart of Gatlinburg, Howard Johnson by Wyndham Downtown offers a serene escape with a lush garden and a sparkling heated outdoor pool. Enjoy the comfort of air-conditioned rooms featuring a private balcony and modern amenities including free WiFi.

Convenient Amenities for a Relaxing Stay

Indulge in cable TV, tea/coffee making facilities, and a private bathroom in each room. The hotel also provides free public parking for your convenience.

Explore Top Attractions Nearby

Discover the wonders of Anakeesta Mountain Adventure Park and Ripley’s Aquarium of the Smokies, just a stone's throw away. For thrill-seekers, Dollywood is a short 20-minute drive from the hotel.

Ready to experience a perfect blend of luxury and convenience? Book your stay at Howard Johnson by Wyndham Downtown Gatlinburg now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 5524 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.5
L
Lisa family_with_children us
6
2026-07-18 via Nuitee
D
Dale couple us
9
Great!
Pros:

Close to the strip , very clean and quiet.

Cons:

The beds suck!

2026-07-17 via Nuitee
D
Derek solo_traveller us
7
2026-07-16 via Nuitee
J
Jamie couple us
9
Pros:

Fire pits, location, creek

2026-07-15 via Nuitee
D
D'Yani Ashanti solo_traveller us
8
2026-07-15 via Nuitee
A
Angela family_with_children us
10
We would stay there again
Pros:

Great

2026-07-14 via Nuitee
A
Anthony solo_traveller us
8
Great location and decently clean room
Pros:

Location

Cons:

Pool was poor design not for toddlers and was to dirty to get into and they shocked it and could not enjoy it during our stay

2026-07-13 via Nuitee
D
Danielle solo_traveller us
10
2026-07-13 via Nuitee
G
Glass couple us
8
Relaxing
Pros:

Good location

Cons:

Really clean and nice

2026-07-13 via Nuitee
L
Larry couple us
10
We had a very relaxing vacation and with our room being conveniently located it made life easy
Pros:

Our room was clean , no bugs, air conditioner worked great, refrigerator worked great and the beds was comfy. Very convenient location

Cons:

This is the 4th year in a row we have stayed here. This is the first year we had a ground floor room. I don’t like that.
Water pressure could be a lot better, but still doable.

2026-07-13 via Nuitee
K
Kenneth family_with_children us
10
Awesome
Pros:

Loved our stay here. Was just passing by and was looking for a nice 1 night stay. This place was very nice, clean and right in the middle of everything. We will be back.

2026-07-13 via Nuitee
S
Stephanie solo_traveller us
10
A Great Place to Stay...
Pros:

Great location, comfortable bed, and great breakfast! Damien was wonderful!

Cons:

Nothing

2026-07-12 via Nuitee
L
Lee couple us
10
great
Pros:

the night light in the mirror and chairs outside

Cons:

nothing

2026-07-11 via Nuitee
S
Susan couple us
9
Very clean, great location and friendly staff.
Pros:

Very clean and comfortable. Great location.

2026-07-11 via Nuitee
H
Hadassah solo_traveller us
10
2026-07-09 via Nuitee
T
Timothy couple us
9
2026-07-08 via Nuitee
M
Matt solo_traveller us
10
Very nice
Pros:

Clean close to Main Street

2026-07-08 via Nuitee
M
Mary R solo_traveller us
10
Pros:

Clean, friendly staff, great location and close to walk to strip.

Cons:

I liked everything

2026-07-07 via Nuitee
K
Keith solo_traveller us
10
2026-07-07 via Nuitee
B
Beam solo_traveller us
10
2026-07-07 via Nuitee