Best Western Johnson's Inn Downtown Gatlinburg

Hotels
•
Howard Johnson
8.2 (5366 reviews)
242 Bishop Ln , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shallow end
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of rooms
Good service
Cons:
Breakfast quality
Cleanliness of common areas
Room comfort issues

Categories

Cleanliness
7.3
Mixed feedback with reports of dirty facilities and some cleanliness issues.
Service
9.3
Generally positive comments about service and helpful staff.
Location
9.8
Highly praised location, convenient and enjoyable.
Room Quality
7.8
Some comfort issues with beds and specific room requests not met.
Amenities
8.3
Standard amenities offered, though some complaints about breakfast.
Value for Money
8.3
Decent value considering the location and price.
Food and Beverage
6.3
Negative comments regarding breakfast options.
Overall Experience
8.5
A fair value experience with some highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:39

Property Description

Luxurious Garden Oasis with Heated Pool

Nestled in the heart of Gatlinburg, Howard Johnson by Wyndham Downtown offers a serene escape with a lush garden and a sparkling heated outdoor pool. Enjoy the comfort of air-conditioned rooms featuring a private balcony and modern amenities including free WiFi.

Convenient Amenities for a Relaxing Stay

Indulge in cable TV, tea/coffee making facilities, and a private bathroom in each room. The hotel also provides free public parking for your convenience.

Explore Top Attractions Nearby

Discover the wonders of Anakeesta Mountain Adventure Park and Ripley’s Aquarium of the Smokies, just a stone's throw away. For thrill-seekers, Dollywood is a short 20-minute drive from the hotel.

Ready to experience a perfect blend of luxury and convenience? Book your stay at Howard Johnson by Wyndham Downtown Gatlinburg now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 5366 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.5
D
Destanee • family_with_children • us
7
Convenient location with comfortable beds and affordable price.
Pros:

Close to downtown, easy to access, and comfortable beds.

Cons:

Had to let the water run for some minutes just for it to get hot.

2026-05-23 • via Nuitee
G
Glenn • couple • us
8
We’d go back.
Pros:

Location

Cons:

Another sitting chair.

2026-05-22 • via Nuitee
A
Andrea • family_with_children • us
10
2026-05-22 • via Nuitee
A
Armstrong • family_with_children • us
10
2026-05-22 • via Nuitee
A
Amarilis Yamil • family_with_children • us
10
Pros:

La localización está en un lugar muy céntrico

Cons:

El desayuno deben de mejorar ya que no estaba caliente el huevo y no tienen variedad en el mismo

2026-05-21 • via Nuitee
S
Sharon • couple • us
10
Enjoyed our stay!!
Pros:

Very close to everything we enjoy.

Cons:

Everything was great!

2026-05-21 • via Nuitee
M
Mary R • solo_traveller • us
10
2026-05-20 • via Nuitee
D
DeLaughter • couple • us
9
Pros:

Just a short walk away from the strip. Very quiet.

Cons:

The pool is across the road.

2026-05-20 • via Nuitee
A
Andrea • solo_traveller • us
10
Pros:

Great location..walking distance to downtown.

2026-05-20 • via Nuitee
J
Joel • couple • us
8
Pros:

Close to downtown Gatlinburg

2026-05-19 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-05-18 • via Nuitee
Z
Zully • extended_group • us
10
Excelente
Pros:

Decoración exterior, habitación amplías,buen acceso a la habitación

Cons:

La piscina estaba un poco sucia el agua

2026-05-18 • via Nuitee
S
Sarah • family_with_children • us
10
Pros:

Always clean

2026-05-17 • via Nuitee
A
Alexander • couple • us
10
2026-05-17 • via Nuitee
A
Angela • solo_traveller • us
9
Pros:

Great location.

2026-05-17 • via Nuitee
B
Bobbie • solo_traveller • us
10
2026-05-16 • via Nuitee
C
Cindy • family_with_children • us
10
Very clean rooms, great variety of breakfast items, and nice for traveling with a group.
Pros:

Great warm breakfast and a lot. We traveled and day and stayed at a Spark by Hilton, paid more and no hot breakfast. Bathroom had bright lights for us 3 women to get ready in morning. Very clean.

Cons:

A small table along wall side of bed would have been nice to place phone on.

2026-05-14 • via Nuitee
S
sammir • solo_traveller • us
10
2026-05-14 • via Nuitee
T
Tina • couple • us
9
2026-05-12 • via Nuitee
N
Nichol • couple • au
8
Room is good
Pros:

Full size pillows and the bed was really comfortable. Close enough to walk to the Main Street.

Cons:

Breakfast was a disappointment. Had to ask for bowls for cereal. Had to ask for butter for toast. The staff member hide in the next room in the dark watching her phone. I only knew she was there because I could hear her phone.

2026-05-10 • via Nuitee