Washington Burgess Inn

Hotels
8.3 (84 reviews)
18940 Motel Drive , West Point , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Golf course
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great food at the on-site restaurant
Cons:
Cleanliness issues
Small bathroom in the rooms

Categories

Cleanliness
4.45
The presence of bugs, roaches, and mold in the room significantly detracted from cleanliness.
Service
8.45
Friendly and helpful staff, but one negative interaction with cleaning staff.
Location
9.45
Convenient location near town and downtown West Point.
Room Quality
6.45
Rooms are clean but some are small and dated; renovations underway.
Amenities
7.45
Limited amenities; no breakfast service available.
Value for Money
8.45
Good value for price but some aspects could be improved.
Food and Beverage
9.45
Great food served at the on-site restaurant.
Overall Experience
7.45
Generally a decent experience, but issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:52

Property Description

Convenient Location
Located in West Point, Washington Burgess Inn offers easy access to top attractions like Colonial Williamsburg and Busch Gardens & Water Country, making it an ideal choice for travelers seeking to explore the area.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and cozy bedding at Washington Burgess Inn, ensuring a comfortable stay throughout.

Exceptional Service
With a multilingual staff fluent in English and Hindi available at the 24-hour front desk, guests can receive personalized assistance and valuable tips to enhance their experience in the region.

Experience convenience, comfort, and exceptional service at Washington Burgess Inn - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

8.3
Based on 84 reviews
Cleanliness: 4.45
Service: 8.45
Location: 9.45
Room Quality: 6.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 7.45
J
Johnston • family_with_children • us
8
2026-07-06 • via Nuitee
J
jasmine • couple • us
10
2026-07-01 • via Nuitee
A
Andrew • extended_group • us
9
2026-04-26 • via Nuitee
D
Debra A. • partner
6
Pros:

We always stay here when we visit this area in Virginia. This time we had a different room. The bathroom was extremely small. You had to stand in the shower stall to close the door. They are renovating the rooms so hopefully next time will be a better experience.

2025-07-14 • via Nuitee
B
Baxter • young couple • us
6
We stayed there because it is the only motel in that town. We needed to be near that town.
Pros:

No breakfast available, free or for purchase

Cons:

AC could have been turned on when we arrived. We did not like the musty air until the AC covered it.

2025-06-23 • via Nuitee
S
Sidney • young couple • us
10
Exceptional
Pros:

Location, price, friendly and helpful staff.
Great selection of TV channels,bed comfortable, room roomy and clean.
The hotel is dated,50s/60s,but I think that adds to the charm.
There is a restaurant on property that serves great food,plus the server was super nice.

Cons:

N/A

2025-06-22 • via Nuitee
M
Michael
10
Pros:

One of the few lodging options in the West Point (VA) area. Convenient to Downtown. Clean room. Friendly and helpful staff.

2025-06-22 • via Nuitee
J
Jeska • partner
2
Pros:

bugs everywhere. roaches and hair on all the wash clothes and towels and the fridge was full ofmold that i had to clean myself because i had food to keep in there. oh and the electric went out that night for some reason.and the cleaning lady was extremely rude.

2025-06-12 • via Nuitee
D
Dennis • young couple • us
8
Very good
2025-05-26 • via Nuitee
V
Virginia • young couple • us
8
Very good
2025-04-19 • via Nuitee
M
Marie • group • us
8
Overall a good stay, but overpriced for what you get.
Pros:

Relatively quiet around, comfortable bed, great shower, clean sheets/towels. Convenient location. Someone present at the Check-in until late.

Cons:

Very old building, no hairdryer, very limited bathroom supplies, such as shampoo, that were not replenished (2 of us shared room for 3 nights).

2025-04-03 • via Nuitee
K
Kelly • review category business travellers • us
10
Exceptional
Pros:

Had a king spa tub room... was perfect! Seemed updated...tub worked perfect, bed was super comfy! Not many channels on TV, but that's ok! We were visiting family for a funeral, and it was within 6 miles of where we needed to be. The Italian restaurant in front had exceptional service and food also..win win!

Cons:

...lol , the weather! It was unusually chilly.

2025-03-17 • via Nuitee
D
Dipirro • young couple • us
8
Very good
Pros:

The location and price were great!

Cons:

The heater was loud .

2025-03-17 • via Nuitee
D
Dooley • review category business travellers • us
10
Exceptional
2025-01-30 • via Nuitee
T
Tracy • review category business travellers • us
6
Pleasant
2024-11-04 • via Nuitee
H
Henry
6
Pros:

Ac off on arrival

2024-07-20 • via Nuitee
S
Sidney • solo traveller • us
10
Great stay
Pros:

The location was perfect,2 miles from the heart of West Point.
This is an old 50s style motel,but the room was great,very comfortable king bed,TV with plenty of channels.
There was a jacuzzi in the room and the AC kept the room comfortable in the 90 plus temperature.
There is an onsite restaurant that served great food.
The staff was very friendly and helpful.

Cons:

Nothing

2024-06-24 • via Nuitee
D
Dave
10
Pros:

Check-in was easy. Desk clerk was friendly and helpful. Hotel was easy to find and easy to park. Nothing fancy, but it was clean, quiet, and safe.

2024-06-22 • via Nuitee
B
Bonnie
6
Pros:

Room was clean, everything worked, comfortable beds. Close to a highway so it was noisy

2023-12-31 • via Nuitee
T
Terry • partner
8
Pros:

Very dated. Wi-Fi was extremely slow. Paper mill town with many chemical smells. Comfortable bed and great hot water. No hair dryer in rooms.

2023-11-06 • via Nuitee