Hotel Palace Galapagos

Hotels
9 (160 reviews)
Barrio el Eden, calle Petrel y Floereana , Puerto Ayora , ec

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Hiking
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Great breakfast
Cons:
Occasional pests in rooms
Distance from Main Street

Categories

Cleanliness
9.14
High cleanliness praised in several reviews.
Service
9.11
Staff described as friendly, accommodating, and helpful.
Location
8.65
Good location but some mention of distance to main street.
Room Quality
9.1
Spacious rooms with comfortable beds and good amenities.
Amenities
8.63
Basic amenities with some limitations noted.
Value for Money
9.09
Generally good value reflected in positive sentiments.
Food and Beverage
9.14
Breakfast received high praise.
Overall Experience
9.11
Overall positive experiences from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:22

Property Description

Luxurious Accommodation
Hotel Palace Galapagos offers elegant rooms equipped with modern amenities such as free WiFi, cable TV, and air conditioning. Guests can also enjoy the convenience of a minibar and a microwave in each room, ensuring a comfortable stay.

Convenient Facilities
The hotel features a tour desk at the reception to assist guests in exploring the beautiful surroundings. Additionally, the property's innovative water-treatment plant guarantees access to purified drinking water, promoting sustainability and well-being during your stay.

Exciting Activities
With a prime location near various attractions, guests can partake in thrilling activities like cycling, diving, and fishing. Whether you seek adventure or relaxation, Hotel Palace Galapagos offers a diverse range of experiences for a memorable vacation.

Experience luxury, convenience, and adventure at Hotel Palace Galapagos. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GPS

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$20 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    People 3 years old and over stay for US$40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 160 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
Jaroslav • solo_traveller • sk
7
Pros:

Reception lady was really bice. She made delicious breakfast for us.

2026-07-18 • via Nuitee
G
GUILLERMO • couple • co
10
Recomiendo ampliamente el hotel y todos sus servicios
Pros:

Las instalaciones del hotel son muy buenas, excelente atención del señor Fernando, desayuno muy bueno

Cons:

Algo menor que es subsanable, las perillas de apertura y cierre de la ducha están muy duras

2026-07-05 • via Nuitee
D
Deborah • couple • gb
10
Fantastic couple of nights
Pros:

The location is great Fernando went out of his way to make us feel at home. He gave us a breakfast box in the morning because we had to be out early and kept our bags for us as we left for a couple days and came back

Cons:

Nothing

2026-07-03 • via Nuitee
P
Paula • extended_group • ec
10
Pros:

El desayuno delicioso, la atención siempre fue excelente y brindando información. El detalle de poder recargar el agua en el hotel es de mucha ayuda. Sin duda un gran lugar para hospedarse

2026-06-23 • via Nuitee
K
Kenny • couple • ec
10
Excelente hotel el dueño estuvo a la altura
Pros:

Excelente

Cons:

Todo me gustó

2026-06-20 • via Nuitee
B
Balázs György • solo_traveller • hu
10
Pros:

Kiváló szállás. Mindenben tökéletes. A személyzet nagyon felkészült és segítőkész

2026-06-18 • via Nuitee
Y
Yuanhao • family_with_children • br
9
Pros:

设施挺好的，房主人也很好。

Cons:

酒店房间很好，只是第一晚有邻居在开Party，但是我们没受到多大影响。

2026-06-17 • via Nuitee
C
Cynthia • couple • ca
8
Good location and good size room
Pros:

Walkable to everything. Ac, fridge, water large room

Cons:

No pool

2026-05-24 • via Nuitee
S
Segalla • family_with_children • br
8
Uma boa experiência
Pros:

Simpatia e atenção do Sr. Que nos atendia .

Cons:

O quarto não é muito confortável .

2026-05-15 • via Nuitee
Z
Zafra • couple • es
10
2026-05-10 • via Nuitee
C
Camila • couple • cl
9
Gran lugar para hospedarse en Santa Cruz
Pros:

Sonia fue un 7 con nosotros en todo momento, es muy amable y atenta. De verdad que nos sentimos como en casa! El precio/calidad estuvo bien y los desayunos ricos y contundentes, para empezar el día con toda la energía. Gracias por las recomendaciones y el cariño!!!

Cons:

Queda un poco alejado de la calle y muelle principal, pero la verdad es que es totalmente caminable. Por otro lado, sería bueno reforzar ventanas para los momentos de mucha lluvia.

2026-05-07 • via Nuitee
L
Leonardo • couple • co
10
Excelente lo recomiendo 100%
Pros:

La amabilidad de Sonia y el personal.

2026-05-05 • via Nuitee
P
Paul • extended_group • ec
10
Estancia tranquila
Pros:

La amabilidad del personal

Cons:

No tiene piscina

2026-05-04 • via Nuitee
B
Bartłomiej • extended_group • pl
10
2026-04-28 • via Nuitee
C
Chiranjeev • couple • us
8
Pros:

Good location

Cons:

It was rather expensive in comparison to other places

2026-04-26 • via Nuitee
E
Ernesto • solo_traveller • it
10
A fantastic, family run hotel
Pros:

A fantastic hotel in a quiet area close to the center. The owner, Sonia, spoiled and helped us like a second mother.

2026-04-25 • via Nuitee
C
Christian • solo_traveller • at
8
Pros:

Sehr aufmerksames und freundliches Personal. Sra. Sonja hat uns jeden Morgen mit einem sehr guten Frühstück verwöhnt.

Cons:

Preis/Leistungsverhältnis auf den Galapagos Inseln insgesamt und für alles ziemlich schlecht - Hotel Palace war im Vergleich noch ok.

2026-04-20 • via Nuitee
S
Sandra • extended_group • es
8
Maravilloso y personal atento
Pros:

Muy bien ubicado. La chica de recepción muy simpática, explicándonos todas las opciones que teníamos para hacer en la isla y ayudándonos a organizar. Las habitaciones muy cómodas y amplias. Pedimos un box Lunch para desayunar, porque nos tuvimos que ir antes de la hora de comienzo del desayuno y ha sido el mejor que hemos tenido en Galapagos.

Cons:

Solo tener en cuenta que pasadas las 9:00 de la noche cierran la puerta y hay que acceder con código

2026-04-14 • via Nuitee
J
Jessika • couple • cl
10
2026-03-30 • via Nuitee
A
Aleksandra • couple • pl
6
Hotel na jedną noc żeby się przespać.
Pros:

Przyjemny hotel na jedną noc i nic więcej. Może pokoje na piętrze są lepsze i dają większy komfort.

Cons:

W pokoju na parterze zaduch, zapach wilgoci, mrówki chodzące po stoliku nocnym. Daleko od centrum. Śniadanie mikroskopijne. Musieliśmy wyjechać rano na lotnisko przed godziną podania śniadania, nie zaproponowano nam nawet suchej bułki na drogę pomimo, że śniadanie żartem dzień było opłacone i w cenie pokoju.

2026-03-27 • via Nuitee