Hyatt Place Lansing-East

Hotels
Hyatt Place
9 (562 reviews)
2401 Showtime Drive , Lansing , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Parking charges
Issues with bedding quality

Categories

Cleanliness
8.89
The hotel is noted to be very clean, but some concerns about hair in the shower were mentioned.
Service
9.36
Overall, the staff were described as amazing and friendly, although there was an instance of rudeness.
Location
9.4
Multiple reviews highlighted the hotel’s great location near markets, restaurants, and the airport.
Room Quality
8.85
Rooms were described positively, but there were complaints about bedding quality.
Amenities
8.38
Decent breakfast and no shop available. Some guests were unhappy with parking fees.
Value for Money
8.84
Some guests felt taken advantage of by additional charges, impacting perceived value.
Food and Beverage
8.89
Breakfast was generally good with various fresh options highlighted.
Overall Experience
9.36
Guests mostly enjoyed their stay, with mentions of returning in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:25

Property Description

Garden Oasis and Modern Comforts

Nestled in Lansing, Hyatt Place Lansing-East offers a serene garden and a chic terrace, providing a peaceful retreat for guests. The 3-star hotel features a 24-hour front desk and complimentary WiFi, ensuring a seamless stay.

Business-Friendly Amenities

Hyatt Place Lansing-East caters to business travelers with its well-equipped business center, allowing guests to stay productive during their visit.

Convenient Location

Located just a few kilometers away from key attractions like Wharton Center and Michigan State University, as well as the Gerald R. Ford International Airport, this hotel provides easy access to both leisure and business hotspots in Lansing.

Ready to experience comfort and convenience at Hyatt Place Lansing-East? Book your stay now for a memorable visit!

Important information:

Pet Policy:
1–6 nights: $100 / 1 STAY
7–30 nights: $100 / 1 STAY + $100 Additional cleaning fee
30+ nights: contact the hotel

Weight Limits:
Individual pet weight limit: 50 Pounds
Combined pet's weight limit: 75 Pounds
Maximum number of pets is 2.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAN

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 562 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
Roy solo_traveller us
1
Pros:

Location

Cons:

It’s pretty old and out dated

2026-03-23 via Nuitee
R
Richard family_with_children us
1
Cons:

Staff are not helpful. My room was double booked and they charged me twice then told me to dispute the charge through my bank.

2026-03-20 via Nuitee
A
annjanetted2019 NONE
8
Be wary of all the teams that stay here. Some are disrespectful
Pros:

Didn’t like the one elevator being shut down in the morning while everyone is trying to leave. Ik it can’t be helped all the time but it was a horrible experience waiting 30 mins while children were riding up and down the elevators . Not to mention they told my family to take the stairs while we were standing there with a whole cart with luggage.

2026-03-17 via Tripadvisor
K
Kevin family_with_children us
7
Pros:

The people, the breakfast and the room were great.

Cons:

It was very disappointing that the pool was closed for our entire stay. No apologies were made for the inconvenience, in fact, one of the staff almost considered it a joke. When traveling with children, a pool is one of the primary considerations in choosing a hotel!

2026-03-15 via Nuitee
D
Danielle solo_traveller us
1
2026-03-12 via Nuitee
J
Jaziel couple us
1
2026-03-09 via Nuitee
W
WilsonTorenda Business West Bloomfield Township, Michigan
10
Great Business Trip experience. Much improved over the last year.
Pros:

My check-in process was fast and online. The parking options were great. I chose the lot, but next time, if it is snowing, I will choose the parking garage option. The room was clean. Breakfast had a lot of variety to choose from and was good. They have a restaurant, so if you don't want to go out to get dinner, you have options to stay in and eat. The staff was polite and accommodating.

2026-03-06 via Tripadvisor
C
Carin couple us
8
Perfect for us !
Pros:

It was great for what we needed. We were flying out early morning from the Capital-region airport .

2026-03-05 via Nuitee
T
T8463VJamandap NONE
10
Relaxing Stay
Pros:

The hotel was overall very clean and enjoyable. Front lobby is welcoming. Our room was inviting and the bed was comfortable. Staff were friendly and helpful. Enjoyed there being a bar and restaurant on site and the complimentary breakfast offered more than the typical.

2026-02-06 via Tripadvisor
K
Katie family_with_children us
8
2026-01-28 via Nuitee
K
Kristopher family_with_children us
9
2026-01-28 via Nuitee
E
Elena couple us
10
2026-01-26 via Nuitee
N
nkesea2021 NONE
10
Phenomenal experience that is worthy to advertise as this place is one of the best 👌 ever.
Pros:

Excellent place to visit and will be happy to go back whenever God Almighty makes ways for me when there is no way

2026-01-21 via Tripadvisor
M
Michael couple us
7
Pros:

The room was nice. Hotel was clean. Staff was rude to my wife. Girl at the front desk was worried more about talking to a cowork than taking my wife coffee order rite.

2026-01-20 via Nuitee
M
mrstomlinson1D Business Kent City, Kent County, Michigan
2
Hidden Parking Charge
Pros:

Hotel was fine but be aware that there is a $10 charge for parking, not just in the garage but they are claiming that the parking lot across the street from them also belongs to them and they charge for it.

2026-01-19 via Tripadvisor
D
Deanna family_with_children us
10
Our stay was great
Pros:

Staff was super nice, room was very clean and comfortable. Pool was great

Cons:

Everything was great!

2026-01-19 via Nuitee
R
Ryan couple us
10
2026-01-19 via Nuitee
J
Jeremy extended_group us
7
Will choose a different place next time
Pros:

Location
Room was comfortable

Cons:

Parking fee and the reason provided
Although the room was comfortable- it was very dry and drafty

Listed as $140 on bookings.com and total was $200…

2026-01-19 via Nuitee
K
Katie extended_group us
8
2026-01-19 via Nuitee
S
Sandeep family_with_children us
9
Good
Pros:

Room
Location

Cons:

Breakfast spread

2026-01-19 via Nuitee