Novotel Manila Araneta City Hotel

Hotels
•
Novotel
8.9 (1719 reviews)
General Aguinaldo Avenue, Araneta City, Cubao , Manila , ph

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Good breakfast buffet
Friendly staff
Convenient location
Cons:
Cleanliness issues
Slow check-in and check-out
Noise disturbances

Categories

Cleanliness
8.08
Several complaints regarding cleanliness issues, including musty bedding, unclean room at check-in, and stains on curtains.
Service
9.35
Generally friendly service, but a few negative experiences concerning responsiveness and special requests.
Location
9.59
The hotel is conveniently located for events and nearby amenities.
Room Quality
8.54
Room quality is good but some issues reported such as musty bedding and uncleaned items upon check-in.
Amenities
9.07
Good breakfast buffet and well-maintained facilities, though the TV amenities could be better.
Value for Money
8.03
Mixed reviews on value; some felt it was overpriced for the experience provided.
Food and Beverage
9.08
Breakfast buffet received positive feedback; diverse selection and high-quality food.
Overall Experience
9.45
Overall experiences vary but many enjoy their stay, and the positives outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:09

Property Description

Contemporary Accommodation in Quezon City

Convenient Location: Situated in the heart of Quezon City's business district, Novotel Manila Araneta City offers easy access to key landmarks such as LRT/MRT Stations, Gateway Mall, and Smart Araneta Center.

Impressive Amenities: Guests can enjoy a refreshing dip in the outdoor pool, savor delicious meals at the all-day dining restaurant, and host events in the grand ballroom or the 7 meeting rooms available on-site.

Entertainment and Leisure: With the Smart Araneta Coliseum just a few steps away, and Bonifacio High Street a short drive from the hotel, guests have plenty of options for entertainment and shopping.

Experience comfort and convenience at Novotel Manila Araneta City - book your stay now!

Important information:

Physical credit/ debit card used for payment of the Hotel reservation will be required to be presented upon check- in for verification. In the event that it will not be presented, the guest should send an email to the Hotel for alternative payment option such as payment link or other payment method.

There is an additional charge of Php 1,500.00 per pet per night when traveling with pets (maximum of two pets per room)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for ₱ 1,897.50 per person per night when using an existing bed.
    People no matter the age stay for ₱ 1,875 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1719 reviews
Cleanliness: 8.08
Service: 9.35
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 9.45
E
Elton James • solo_traveller • ph
10
2026-06-20 • via Nuitee
R
Rhegeon • family_with_children • ph
9
Memorable
Pros:

Pool because the kids loved it. Breakfast, we had a huge and hearty meal.

2026-06-20 • via Nuitee
E
Elton James • solo_traveller • ph
10
Mother's Day celebration made extra special
Pros:

I really like that the staff were very accommodating of our requests especially because we booked as part of our Mother's Day celebration. The connecting rooms really helped with the experience. Food selection was also greay for both breakfast and lunch and what's great is the access to nearby restaurants and the event venue where we attended the concert.

Cons:

Since we requested for a connecting room, it took a while to get one of the rooms ready, but all good since we were able to let the time pass whole having lunch.

2026-06-20 • via Nuitee
R
Roye Anne Joy • couple • us
2
Never again.
Cons:

During our check in, the staff offered 2 single beds, I told her I intentionally booked for the queen/king bed so that's what I wanted. Then she told me, it is not available until 4PM. I asked her why I was not notified ahead of time, why it's not available if it is a reserved booking. She then made a call, let me waited in front of her, then she informed that the only queen/king bed available is the room for seniors/fall risk customers that is why the bathroom has some hand bars on it. I was already losing my patience so I just agreed coz I was already tired that day.

Then in the morning during breakfast, I had to go up in our room and change clothes because I am not aware of the dress code for breakfast. It was not indicated in their website when I did the booking. It would've been better if it was written upfront so it won't be a hassle, coz not all hotels especially here in US got dress code for breakfast buffets.

2026-06-18 • via Nuitee
J
Jestoni • couple • ph
7
Pros:

Location

Cons:

3x nawalan ng kuryente, 😑

2026-06-10 • via Nuitee
M
Maria • couple • au
6
Overall, it was a decent stay, but the lack of some room amenities and the pool situation could definitely be improved.
Pros:

The hotel was clean and the staff were really nice and friendly. I also liked the buffet—there was a good selection to choose from.

Cons:

The room didn’t have some basic extras like cotton buds, cotton pads, or a shower cap. Also, instead of the usual small bar soaps, everything was in dispensers, which isn’t really my preference. Oh and there was a stain on the headboard too.

The pool experience was a bit disappointing too. They only allowed the exact number of people registered in the room, which I haven’t really experienced in other hotels. On top of that, we had to pay extra to use the pool, but it was being shared with kids having swimming lessons at the same time, so it didn’t feel very relaxing or worth the extra cost.

2026-06-09 • via Nuitee
P
petite • solo_traveller • ph
8
Pros:

Clean and great breakfast buffet

2026-06-08 • via Nuitee
R
ricardo • couple • us
10
Nice and comfortable stay!
Pros:

Well maintained.
Clean as usual. I luv the pilllows and the free upgrade of my room! The aircon is well functioning!

Cons:

I think they should think of like putting a sliding glass door to the shower because of the splatter of the water makes the restroom moist and wet after the shower

2026-06-06 • via Nuitee
M
Macrina Grace • solo_traveller • gb
10
Good stay
Pros:

Good

Cons:

Bathroom, the water in the shower does not go easily

2026-06-06 • via Nuitee
J
Jamille • family_with_children • ph
10
Excellent customer service from front desk Nigel!
Pros:

Accessible

Cons:

None

2026-06-01 • via Nuitee
M
Maria Paula Yabut • solo_traveller • ph
10
2026-06-01 • via Nuitee
M
Mervyn Anthony • couple • ph
10
2026-05-29 • via Nuitee
J
JUNG JEN • couple • tw
8
2026-05-29 • via Nuitee
M
Mervyn Anthony • couple • ph
10
2026-05-29 • via Nuitee
M
Ma. Estela Joy • family_with_children • ph
9
Worth it.
Pros:

Staff are accomodating. Room was good.

Cons:

A bit hassle with check in but it was expected since it was Mothers Day.

2026-05-28 • via Nuitee
N
Narciso • couple • ph
10
My happy place
Pros:

Loved its location. It is near shops and restos

Cons:

Nothing

2026-05-27 • via Nuitee
S
Steven • couple • us
10
Great stay, highly recommended.
Pros:

Pricey, but lives up to expectations. Clean, quiet and comfortable. All the 'mod cons' for a great stay. Professional staff, great gym and pool. Steps away from a mall, shops and restaurants. Highly recommended.

Cons:

Double check your final bill, hotel overcharged me compared to my booking dot com quote. Quickly cleared up upon check-out.

2026-05-26 • via Nuitee
V
Virgilio • couple • sa
6
Pros:

No further comment whatsoever.

2026-05-26 • via Nuitee
C
Cristina • couple • jp
9
2026-05-23 • via Nuitee
S
Socorro • couple • ph
10
2026-05-22 • via Nuitee