Novotel Manila Araneta City Hotel

Hotels
Novotel
8.9 (1695 reviews)
General Aguinaldo Avenue, Araneta City, Cubao , Manila , ph

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Good breakfast buffet
Friendly staff
Convenient location
Cons:
Cleanliness issues
Slow check-in and check-out
Noise disturbances

Categories

Cleanliness
8.08
Several complaints regarding cleanliness issues, including musty bedding, unclean room at check-in, and stains on curtains.
Service
9.35
Generally friendly service, but a few negative experiences concerning responsiveness and special requests.
Location
9.59
The hotel is conveniently located for events and nearby amenities.
Room Quality
8.54
Room quality is good but some issues reported such as musty bedding and uncleaned items upon check-in.
Amenities
9.07
Good breakfast buffet and well-maintained facilities, though the TV amenities could be better.
Value for Money
8.03
Mixed reviews on value; some felt it was overpriced for the experience provided.
Food and Beverage
9.08
Breakfast buffet received positive feedback; diverse selection and high-quality food.
Overall Experience
9.45
Overall experiences vary but many enjoy their stay, and the positives outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:09

Property Description

Contemporary Accommodation in Quezon City

Convenient Location: Situated in the heart of Quezon City's business district, Novotel Manila Araneta City offers easy access to key landmarks such as LRT/MRT Stations, Gateway Mall, and Smart Araneta Center.

Impressive Amenities: Guests can enjoy a refreshing dip in the outdoor pool, savor delicious meals at the all-day dining restaurant, and host events in the grand ballroom or the 7 meeting rooms available on-site.

Entertainment and Leisure: With the Smart Araneta Coliseum just a few steps away, and Bonifacio High Street a short drive from the hotel, guests have plenty of options for entertainment and shopping.

Experience comfort and convenience at Novotel Manila Araneta City - book your stay now!

Important information:

Physical credit/ debit card used for payment of the Hotel reservation will be required to be presented upon check- in for verification. In the event that it will not be presented, the guest should send an email to the Hotel for alternative payment option such as payment link or other payment method.

There is an additional charge of Php 1,500.00 per pet per night when traveling with pets (maximum of two pets per room)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for ₱ 1,897.50 per person per night when using an existing bed.
    People no matter the age stay for ₱ 1,875 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1695 reviews
Cleanliness: 8.08
Service: 9.35
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 9.45
C
Cristina couple jp
9
2026-05-23 via Nuitee
S
Socorro couple ph
10
2026-05-22 via Nuitee
M
Maria Cecilia Paulina solo_traveller ph
9
2026-05-20 via Nuitee
M
Michael solo_traveller ph
9
2026-05-19 via Nuitee
C
Cariño solo_traveller ph
7
Pros:

there was a delay in the check in, but they made up for it by adding addl check out and upgrade.

Cons:

Delayed check in, where in we have to ask repeatedly for follow ups.

2026-05-18 via Nuitee
A
Angelica extended_group ph
10
2026-05-17 via Nuitee
M
MB solo_traveller at
6
Kein gutes Frühstück!
Pros:

Die Lage des Hotel ist sehr günstig

Cons:

Das Frühstück war leider schlecht,Gemüse sind nicht fresh!mann sieht wie das bläter von insekten ei bewohnt! Lange schwarze Haare auf den Gemüsetopf!aber die Lage des Hotel ist sehr gut für shopping,kurze auffenthalt.

2026-05-16 via Nuitee
A
Alain couple us
10
2026-05-14 via Nuitee
G
Grace couple ph
9
2026-05-11 via Nuitee
G
Grace couple ph
10
2026-05-11 via Nuitee
L
Lowela Joy family_with_children ph
5
It was just so-so. I'll think twice before staying here again.
Pros:

Breakfast has a variety of options. Water pressure and heater are working.

Cons:

I dont even get the purpose of having an online check-in when in fact when we arrived at the hotel lobby, the line for check-in was too long! It took us 1hr+ (mind you we were in the priority lane already since we were with an infant). And when I got to the counter, the staff informed me that the rooms were not yet ready and are still being cleaned. Imagine, we were already in line for 1hr+, check-in is at 2pm, it is past 2:30 pm. Though she initiated looking for the first room to be available but she came back to me advising that the room was cleaned already but is still waiting for a supervisor to inspect it first. Key card isnt functioning, I past my floor, went back to the GF and had to reverify it to the lobby again. One of the staff bumped me in the bfast area and didnt even recognize what he's done. Very disappointing.

2026-05-11 via Nuitee
G
Grace couple ph
9
2026-05-11 via Nuitee
A
Athreou solo_traveller ph
6
2026-05-10 via Nuitee
J
Julia family_with_children ch
9
Pros:

La ubicacion, el diseño, desayuno muy variado, personal atento

Cons:

Pedi una cuna, en vez d un colchon pusieron muchas mantas y se notaba por el olor q llevaba mucho tiempo cerrado, no se ventilo, alfinal dormi con mi bebe en la cama

2026-05-06 via Nuitee
A
Ana solo_traveller ph
10
Pros:

Clean, friendly staff & very nice hotel

Cons:

Nothing

2026-05-05 via Nuitee
M
Marilyn couple ph
10
Great place to stay?
Pros:

The room and the breakfast buffet!
The guards were also very helpful to us

Cons:

The location and the service

2026-05-04 via Nuitee
P
Patrick Gaviola solo_traveller ph
10
Pros:

The area. The food. The comfort.

Cons:

That I didn't stay long.

2026-05-02 via Nuitee
M
Mary Ann solo_traveller ph
10
2026-05-01 via Nuitee
M
Maria Farah Kristina couple ph
8
Pleasantly surprising, it was a calm respite in the middle of a busy place.
Pros:

It felt like an oasis in the middle of Araneta Center: quiet, clean, comforting. Breakfast buffet was very good, with a variety of choices for all palates.

Cons:

Lobby and event venue airconditioning were poor. It felt warm and stuffy at the lobby and at the second floor event spaces.

2026-04-30 via Nuitee
M
Maria Nanette couple gb
9
Excellent stay as always. Staff are all helpful and courteous. Clean dacilities. Bed was very comfortable.
Pros:

Location and accessible to the malls.

Cons:

The pool was too crowded. Was it ever cleaned?

2026-04-29 via Nuitee