Swan Garden Hotel

Hotels
7.7 (664 reviews)
26 Jalan Suria 7 , Pasir Gudang , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
6.63
Several reviews mentioned poor hygiene and an unclean room.
Service
8.6
Many guests praised the helpful and friendly staff.
Location
8.64
Conveniently located near shopping and restaurants.
Room Quality
7.09
Some comments noted issues with the room condition.
Amenities
7.62
Facilities were mostly appreciated by guests, but some issues with maintenance.
Value for Money
8.08
Guests felt it was affordable and provided good value.
Food and Beverage
7.13
Positive mentions of food quality, but some prices were considered high.
Overall Experience
7.8
Overall satisfactory with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Convenient Location
Situated just a stone's throw away from popular attractions such as Night Safari and Lucky Plaza, Swan Garden Hotel in Pasir Gudang offers easy access to the best of the area.

Comfortable Accommodation
Each unit at the hotel is equipped with air conditioning, cable TV, and free WiFi, ensuring a cozy stay for all guests. Some rooms even boast stunning city views for an added touch of luxury.

Exciting Activities
Guests can look forward to exciting outdoor activities like hiking in the picturesque surroundings of Pasir Gudang, making their stay at Swan Garden Hotel truly memorable.

Ready to experience a delightful stay at Swan Garden Hotel? Book now to secure your reservation and start planning your adventure!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 1 year old and over stay for MYR 38 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 664 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 7.13
Overall Experience: 7.8
O
omar • solo_traveller • my
8
Pros:

Uses glass bottles instead of plastic.. functioning wifi, digital tv, very good water pressure, great location 👍

Cons:

all good..but can do better

2026-07-04 • via Nuitee
S
Sarah • solo_traveller • my
5
Pros:

Got unifi

Cons:

Channel TV

2026-07-03 • via Nuitee
H
Haiza • family_with_children • my
9
Pros:

A convenient location with plenty of restaurants, cafés, and convenience stores nearby.

2026-07-03 • via Nuitee
I
ishak • solo_traveller • my
8
2026-07-01 • via Nuitee
K
karuppan • family_with_children • my
10
2026-06-30 • via Nuitee
S
Shaik • extended_group • my
4
2026-06-30 • via Nuitee
N
Naaresh Kumar • couple • my
10
2026-06-30 • via Nuitee
M
Musa • solo_traveller • my
7
2026-06-27 • via Nuitee
A
ABDUL HALIM • solo_traveller • my
6
4
Pros:

Good

Cons:

Good

2026-06-27 • via Nuitee
Z
Zuhairi • solo_traveller • my
9
2026-06-26 • via Nuitee
A
Azlina • extended_group • my
4
2026-06-22 • via Nuitee
A
Ary • couple • my
8
2026-06-16 • via Nuitee
N
Noor Asyikin • solo_traveller • my
8
Pros:

The staff is very helpful and attended to your complaints immediately. The hotel was surrounded with restaurant & 7e which is very convenient.

Cons:

The air conditioning was cooling the room so slowly that I needed to get the staff to look into it. There we're kettle n cups but no complimentary instant coffee/tea or mineral water.

2026-06-09 • via Nuitee
N
NOOR AZIDAH • solo_traveller • my
5
2026-06-09 • via Nuitee
A
ABDUL HALIM • solo_traveller • my
7
2026-06-09 • via Nuitee
S
Sarah • solo_traveller • my
5
2026-06-09 • via Nuitee
M
MUTHU • solo_traveller • my
10
Pros:

All good...value for money

2026-06-02 • via Nuitee
D
Dharshini • couple • my
5
2026-06-02 • via Nuitee
D
Dziauddin • extended_group • my
6
Pros:

Location

Cons:

Parking

2026-06-02 • via Nuitee
E
Edzuan • solo_traveller • my
10
2026-05-30 • via Nuitee