WoodSpring Suites Louisville Jeffersontown

Hotels
•
WoodSpring
8.2 (224 reviews)
1201 Kentucky Mills Drive , Louisville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Family rooms
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Value for Money
Cons:
Roaches
Poor Maintenance
Unclean Rooms
Bad Service

Categories

Cleanliness
6.52
Multiple mentions of unclean rooms and presence of roaches.
Service
10
Staff was noted as friendly, but some had negative interactions with management.
Location
10
Nice area mentioned in several reviews.
Room Quality
6.52
Reports of mold, uncleanliness, and poor maintenance.
Amenities
8.52
Lack of kitchen essentials and general complaints about facilities.
Value for Money
8.52
Perceived as overpriced for the quality experienced.
Food and Beverage
10
No specific complaints on food quality or availability; considered decent.
Overall Experience
5.52
Overall negative feedback regarding cleanliness and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:34

Property Description

Modern Suites with Full Kitchen
Experience comfort and convenience at WoodSpring Suites Louisville Jeffersontown. Each room features a full kitchen equipped with a microwave and refrigerator, perfect for extended stays or quick meals.

Convenient Location
Situated in Douglass Hills, our hotel is just a short distance from popular attractions such as the Kentucky Derby and Churchill Downs. With easy access to Village Square Shopping Center and Eastgate Shopping Center, you'll have plenty of options for shopping and entertainment.

Free Parking and WiFi Access
Enjoy complimentary parking during your stay and stay connected with WiFi access throughout the property. Whether you're here for business or leisure, our amenities cater to your needs.

Book your stay at WoodSpring Suites Louisville Jeffersontown now for a seamless blend of comfort and convenience.

Important information:

Guest must be at least 18 years of age to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 224 reviews
Cleanliness: 6.52
Service: 10
Location: 10
Room Quality: 6.52
Amenities: 8.52
Value for Money: 8.52
Food and Beverage: 10
Overall Experience: 5.52
R
Robert • couple • us
1
Terrible
Pros:

Nothing

Cons:

Roaches

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Staff was friendly and the place was clean

Cons:

Nothing

2026-01-19 • via Nuitee
A
Annalise • extended_group • us
5
The hotel was average, and overpriced for the stay, which was clearly due to demand.
Cons:

There was a prevailing odor in the air. That made it feel unclean.

2026-01-19 • via Nuitee
M
Maranda • family_with_children • us
4
Pros:

How quiet it was

Cons:

We seen multiple roaches

2026-01-15 • via Nuitee
M
Maeng • solo_traveller • us
5
2026-01-14 • via Nuitee
J
Joshua • couple • us
10
2025-12-26 • via Nuitee
D
Dhruv • couple • in
8
Nice room and service.
2025-12-17 • via Nuitee
C
Christiane • solo_traveller • br
10
2025-10-31 • via Nuitee
K
Keller • couple • us
8
2025-10-23 • via Nuitee
G
GLAZINGINC • extended_group • us
9
2025-10-23 • via Nuitee
S
Scott
6
Pros:

Parking was fine but spaces were tight if you were driving a truck. You need blackout curtains on the windows. Also more insulation in the walls and door. Neighbors dog barked a bit and a couple of unhappy babies could be heard. Otherwise the room was clean and staff were very helpful.

2025-10-08 • via Nuitee
D
Daniela • family_with_children
10
Pros:

As soon as we walked in the place smelled really good / clean. Also the members staff were really kind and helpful

2025-09-17 • via Nuitee
T
Tionna • family
4
Pros:

Pet-friendly with nice guest that was friendly.I didn't appreciate how housekeeping never came to clean the room being there 10 plus days.Staff was not pleasant,the actual Manager is RUDE and lacks emotional intelligence,a few times he took his frustration out on me/others from what previous guests had done. They treat the good people bad and treat the bad people good,I had a few roaches in the bathroom,a TV that cut off constantly with a non working remote control.Nice area but the extended stay is lacking Big time

2025-09-04 • via Nuitee
B
Brian
10
Pros:

The staff were very courteous and friendly during both check-in/out. Very clean room. I give both days of my an A +.

2025-08-25 • via Nuitee
P
Peter • partner
6
Pros:

Mold in room cabinets, dirty fridge, noisy bed

2025-08-25 • via Nuitee
M
Mariia
6
Pros:

it was okay

2025-08-12 • via Nuitee
D
Destiny
4
Pros:

.

2025-08-05 • via Nuitee
K
Kylie
2
Pros:

I have never left a bad review before, but this property was disgusting. The room was dirty and my feet turned black after 10 minutes of walking through the hotel room. The whole hotel smelled like cigarettes and all of my belongings reeked of cigarette smoke after leaving. There was hardly ever anyone at the front desk to help. Would not recommend staying here if you like your space to be clean.

2025-08-04 • via Nuitee
E
Edwin
8
Pros:

Very cordial staff

2025-08-02 • via Nuitee
M
Mike
10
Pros:

Great value. Staff service was outstanding.

2025-07-28 • via Nuitee