CityClass Hotel am Heumarkt

Hotels
8.5 (3072 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3072 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Arzu • couple • tr
10
Pros:

Konumu, odaların temizliği ve çalışanların yardımseverliği güzeldi

Cons:

Odalarda terlik, kişisel bakım ürünleri vb yoktu istediğimizde verildi. 3 yıldız olmasına rağmen beklentilerimizin üzerinde bir oteldi.

2026-03-07 • via Nuitee
D
Danko • couple • bg
10
2026-03-03 • via Nuitee
H
Holland • extended_group • gb
10
2026-03-03 • via Nuitee
B
Berit • couple • de
9
Immer wieder gern
Pros:

Tolles Frühstück, Saubere Zimmer. Super Lage.
Wir fahren dort schon seit Jahren hin und waren immer super zufrieden.

2026-03-03 • via Nuitee
R
Reisemadl • couple • at
9
Pros:

Top Lage, freundliche Mitarbeiter, saubere Zimmer und das Frühstück war ausreichend und sehr gut

Cons:

-

2026-03-01 • via Nuitee
A
Ana Luisa • couple • mx
4
2026-03-01 • via Nuitee
M
Michael Oertl • couple • de
9
Pros:

Die zentrale Lage und der Nachlass beim Parkhaus. Das Frühstück war ebenfalls sehr gut und das Personal ist sehr freundlich und hilfsbereit.

2026-02-27 • via Nuitee
B
Barbara • solo_traveller • de
8
Gern wieder
Pros:

Kleines ruhiges Zimmer
Die Sauna war sehr erholsam (vorher an der Reptilien anmelden)
Sehr freundliches Personal

2026-02-27 • via Nuitee
T
Thomas • couple • nl
5
2026-02-27 • via Nuitee
M
Mariusz • solo_traveller • de
8
Top Lage
Pros:

Die Lage

2026-02-25 • via Nuitee
K
Kerstin • extended_group • de
8
Viel zu kurz😊 Wir kommen gerne wieder.
Pros:

Sehr gute Lage, mitten in Köln. Sehr saubere und gemütliche Zimmer.

Cons:

Bei mehreren Zimmer war die Buchung und das Auseinanderrechnen etwas umständlich.

2026-02-24 • via Nuitee
D
Daniel • couple • de
10
2026-02-24 • via Nuitee
C
christelle • couple • fr
9
2026-02-23 • via Nuitee
A
Aasteraan • couple • be
10
Pros:

Literie super confortable
Chambre bien insonorisée
Propreté
Emplacement idéal

2026-02-22 • via Nuitee
J
Josef • family_with_children • de
9
2026-02-22 • via Nuitee
N
Natalie • couple • de
8
Sehr gelungener Aufenthalt
Pros:

Das moderne und sehr saubere Zimmer
Die Freundlichkeit der Mitarbeiter
Die Ruhe im Zimmer obwohl wir im Erdgeschoss untergebracht waren
Das Frühstücksbuffet reichhaltig und für jeden Geschmack etwas dabei

Cons:

Das Badezimmer war in unserer Unterkunft etwas klein

2026-02-22 • via Nuitee
I
Ines • extended_group • de
8
Pros:

Sehr zentral gelegen, tolles Frühstück, nettes Personal. Sehr angenehm: eine Ermäßigung in der Tiefgarage am Heumarkt durch einen Rabattcode des Hotels

Cons:

Zimmer für 3 Personen nicht sehr groß, aber für eine Nacht ok

2026-02-22 • via Nuitee
M
Mustafa • family_with_children • tr
9
Genel olarak çok memnun kaldık
Pros:

Merkezi konumda ve her yere yürüme mesafesinde.Sessiz ve huzurlu

Cons:

Otoparkı olmaması dezavantaj.

2026-02-22 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-02-14 • via Nuitee
H
Hahn-Schneider • extended_group • de
8
2026-02-13 • via Nuitee