CityClass Hotel am Heumarkt

Hotels
8.5 (3109 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3109 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Stefan • solo_traveller • ch
9
2026-03-28 • via Nuitee
H
Hans-Georg • couple • de
8
Sehr gute Lage in der Altstadt. Trotz lebhaftem Umfeld, angenehmes und überschaubares Hotel.
Cons:

In der Minibar könnten außer Wasser auch noch andere Getränke angeboten werden.

2026-03-27 • via Nuitee
J
Jochen • solo_traveller • de
10
Sehr zu empfehlen
Pros:

Super zentral zur Altstadt gelegen! Zimmer sauber, Personal sehr freundlich. Es ist sogar ein kleiner Kühlschrank vorhanden. Zimmer sehr ruhig trotz der Lage zur Altstadt. Kommen immer wieder gerne zurück.

Cons:

Gibt nichts

2026-03-26 • via Nuitee
R
Rainer • family_with_children • de
7
2026-03-24 • via Nuitee
L
Leonor • extended_group • es
9
Fantástica
Pros:

Muy buen hotel con una situación excelente. Próximo a todos los sitios de interés de Colonia. Muy buenas habitaciones. Personal muy atento.

2026-03-23 • via Nuitee
S
Sonja • family_with_children • de
10
Würde ich sofort nochmals buchen
Pros:

Schön gelegen mittendrin perfekt

Cons:

Keine eigenen Parkplätze

2026-03-22 • via Nuitee
C
Cleones Suhet • family_with_children • br
10
Pros:

Localização e opção de estacionamento em frente

Cons:

Dificuldade de encontrar a hospedagem.

2026-03-22 • via Nuitee
R
Rodrigo • family_with_children • us
9
Great location, comfortable beds
Pros:

Location is excellent, very close to Dom, market squares, shops, restaurants etc. Friendly staff and good discount with nearby underground parking

Cons:

Breakfast was expensive

2026-03-22 • via Nuitee
A
Annett • solo_traveller • de
8
Pros:

Sehr gute Lage, alles schnell erreichbar.
Frühstück war vielfältig und hatte genug Auswahl.
Rabatt beim Parken im Parkhaus, da keine eigenen Parkplätze.

2026-03-18 • via Nuitee
D
Debora • couple • de
9
Ansonsten alles top
Pros:

Grandiose Lage

Cons:

Frühstück hinter der Rezeption sehr stressig

2026-03-17 • via Nuitee
T
Thotti • extended_group • de
10
Das Hotel ist absolut zu empfehlen, insbesondere für kurze Aufenthalte in Köln. Die Lage ist 1A.
Pros:

Die 24h-Rezeption mit frisch gezapftem Kölsch war toll. So konnten wir mit Freunden den Abend im Hotel ausklingen lassen. Auch das Frühstück war prima und man hat eine große Auswahl. Zudem kann man sich an dem Kaffeeautomaten die Kaffeespezialität ziehen, die man möchte. Auch die Lage zur Altstadt ist perfekt.

2026-03-16 • via Nuitee
A
ANETA • solo_traveller • pl
9
2026-03-16 • via Nuitee
A
Alina • couple • de
8
2026-03-15 • via Nuitee
C
Claire • couple • de
5
Feueralarm hat zum Intervallschlafen geführt
Pros:

Der Feueralarm nachts um halb 1

Cons:

Der Feueralarm nachts um halb 1

2026-03-15 • via Nuitee
M
Marco • extended_group • de
8
2026-03-15 • via Nuitee
A
Aysel • extended_group • de
9
Pros:

Das Personal war unglaublich zuvorkommend, hilfbereit und freundlich. Die Lage ist super, alles sehr gut zu Fuss zu erreichen.

2026-03-14 • via Nuitee
D
Dondero • family_with_children • cl
10
Muy buena ubicación y cómodo departamento cerca del centro y de la estación de trenes
Pros:

Cómodo. Con buena Calefaccion.
Muy buena atención en el lobby
Excelente ubicación
Se agradece la agua de regalo

Cons:

Todo impecable. Lo único, por decir algo, que la puerta del baño era de vidrio y al amanecer se colaba la luz por ahí. Pero todas las demás ventanas con blackout así que eso muy bien

2026-03-13 • via Nuitee
N
Nicole • couple • nl
8
2026-03-12 • via Nuitee
M
Marc • couple • de
10
2026-03-12 • via Nuitee
N
Nicole • couple • de
8
2026-03-11 • via Nuitee