CityClass Hotel am Heumarkt

Hotels
8.5 (3159 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3159 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Alina • couple • de
9
2026-04-18 • via Nuitee
R
Robert • family_with_children • pl
10
Pros:

Wszystko było ok .

2026-04-17 • via Nuitee
4
46miguelac • Family
10
Excelent
Pros:

Excelente hotel with very good location. We were 4 persons and give us an excelent room for 4-5 people. The hotel is in a walking distance pretty near frome the cathedral and all the main atrractions of the city. Excelent option

2026-04-16 • via Tripadvisor
R
Rastislav • couple • sk
9
2026-04-16 • via Nuitee
M
Monika • extended_group • de
10
2026-04-16 • via Nuitee
R
Rainer • couple • de
9
Ein super tolles Wochenende in einem tollen Hotel
Pros:

Frühstück war super toll und auch das Angebot für Glutenfrei war topp. Personal super freundlich und sehr zuvorkommend. Zimmer geräumig und toll eingerichtet.

Cons:

Die Zeit war viel zu schnell rum.

2026-04-15 • via Nuitee
N
Nico • couple • de
9
Pros:

Das Hotel ist eines der höheren Klasse. Sehr gute Lage im Zentrum

Cons:

Nachts war es sehr Laut.

2026-04-13 • via Nuitee
A
Angelina • solo_traveller • us
10
Convenient, comfy hotel tucked in the middle of everywhere we like
Pros:

Friendly, helpful staff, especially housekeeping & excellent location in the midst of Old Town & near the river.

2026-04-12 • via Nuitee
T
Thomas • couple • de
8
2026-04-12 • via Nuitee
C
Christian • family_with_children • de
7
2026-04-12 • via Nuitee
R
Ralph • solo_traveller • de
8
Pros:

Lage ist super, Ausstattung völlig zufriedenstellend. Je Gast ein kostenloses Wasser in der Minibar.

Cons:

Die Betten sind eher weich - ich bin härtere Matratzen gewöhnt, weshalb meine Nacht wahrscheinlich nicht sooo erholsam gewesen ist.

2026-04-11 • via Nuitee
S
Stefan • solo_traveller • de
10
2026-04-11 • via Nuitee
G
Georg • couple • de
10
Pros:

Das Hotel hat eine zentrale Lage in der zweiten Reihe vom Heumarkt, dadurch ist man schnell in der Altstadt und wohnt trotzdem ruhig. Das Hotel ist sauber, die Mitarbeiter sind sehr freundlich, das Frühstück war richtig gut. Sehr empfehlenswert.

Cons:

Mir fällt nichts ein 😔

2026-04-11 • via Nuitee
R
raffaele • couple • it
9
2026-04-08 • via Nuitee
K
Katrin • family_with_children • de
9
Gerne wieder!!!
Pros:

Sehr nettes Personal , leckeres Frühstück und super Lage!!!

Cons:

/

2026-04-08 • via Nuitee
K
Karol • extended_group • pl
7
2026-04-07 • via Nuitee
M
M. Wahl • couple • de
10
Tolle Lage, sehr schönes, gemütliches und sauberes Hotel!
Pros:

Sehr zentrales Hotel, Sauberkeit und Personal top. Das Frühstück war super, alles da, was man brauchte. Die Lage ist perfekt - in 2 Minuten beim Rhein und beim Heumarkt.

Cons:

Da das Hotel sehr zentral gelegen ist, gibt es viele Kneipen und Lokale, die bis spät in die Nacht Musik machen. Wenn man die Fenster schließt, kann man aber gut schlafen.

2026-04-06 • via Nuitee
J
Johnny • extended_group • be
8
2026-04-06 • via Nuitee
L
Lassina • couple • bf
9
Séjour agreable
Cons:

RAS

2026-04-04 • via Nuitee
K
Karwen77 • solo_traveller • de
7
Alles gut
Pros:

Es war alles gut - vom Fitnessraum hatte ich mir etwas mehr erwartet. Aber alles ok.

Cons:

Passte alle

2026-04-04 • via Nuitee