CityClass Hotel am Heumarkt

Hotels
8.5 (3359 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , DE
+49 221 920540

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

8.5
Based on 3359 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
L
Lucas • couple • br
10
Estadia excelente, obrigado
Pros:

Boa Localização, acomodaçoes limpas e confortaveis, cafe da manha gostoso

Cons:

Unica coisa foi o chuveiro ser aberto, ai acabava molhando o banheiro todo

2026-10-12 • via Nuitee
N
Nadezhda • family_with_children • am
8
Pros:

Very good location, walking distance to main attractions and train station, with many nice restaurants nearby.

2026-10-12 • via Nuitee
F
Fons • solo_traveller • nl
8
Professioneel modern hotel.
Pros:

De rustige locatie midden in het oude centrum en de hygiëne van de kamer.

Cons:

s' Ochtendsvroeg bedrijfsgeluiden buiten. Dat duurde echter niet heel lang.

2026-10-12 • via Nuitee
D
Daniel • solo_traveller • de
10
2026-10-12 • via Nuitee
C
Christian • solo_traveller • de
9
2026-10-11 • via Nuitee
S
Shafiyeva • solo_traveller • az
7
Pros:

Location was amazing.

Cons:

The shower rooms door qas awkward. There is no trap. When you get shower everywhere is getting wet.

2026-10-11 • via Nuitee
O
OLIVER • solo_traveller • gb
10
Pros:

Great hotel in a great central location

2026-10-10 • via Nuitee
W
Willem • couple • be
10
2026-10-09 • via Nuitee
P
Petra • solo_traveller • de
9
2026-10-09 • via Nuitee
A
Anton • solo_traveller • at
8
2026-10-08 • via Nuitee
P
Pablo Salgado Martin • solo_traveller • es
7
No me han quitado la retención del banco
Pros:

Lo céntrico que es

Cons:

Que todavía no me han retirado la retención del precio en el banco, de las habitaciones

2026-10-07 • via Nuitee
A
Arnaud • family_with_children • be
9
Pros:

Très bon rapport avec le personnel de l'hôtel. Situation centrale.

2026-10-07 • via Nuitee
P
Pablo Salgado Martin • solo_traveller • es
7
No me han retirado la retención del banco
Pros:

Lo céntrico que es

Cons:

Que todavía no me han retirado la retención del precio de las habitaciones del banco

2026-10-07 • via Nuitee
W
Wilco • extended_group • nl
8
2026-09-18 • via Nuitee
J
Jean • couple • fr
8
2026-09-18 • via Nuitee
D
Dragan • solo_traveller • rs
10
2026-09-18 • via Nuitee
J
Josephine • solo_traveller • de
9
2026-09-17 • via Nuitee
W
Wiebke • solo_traveller • de
8
2026-09-16 • via Nuitee
V
Vicky • solo_traveller • lu
8
2026-09-15 • via Nuitee
R
Ralf • solo_traveller • de
9
2026-09-15 • via Nuitee