CityClass Hotel am Heumarkt

Hotels
8.5 (3359 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de
+49 221 920540

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

8.5
Based on 3359 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Jade • extended_group • ie
5
2026-09-12 • via Nuitee
B
Barbara • solo_traveller • de
10
2026-09-12 • via Nuitee
O
Olaf • solo_traveller • de
10
2026-09-12 • via Nuitee
R
Reto Kaufmann • family_with_children • ch
9
Hervorragend.
Pros:

Das Konzept, dass gewählt werden kann ob das Zimmer gereinigt wird. Top

Cons:

Nicht. War zufrieden.

2026-09-10 • via Nuitee
A
Andreas • couple • cy
9
2026-09-09 • via Nuitee
U
Uwe • solo_traveller • de
10
2026-09-08 • via Nuitee
A
abasu1 • couple • cy
9
Sehr schöne Atmosphäre mit sehr freundlichen Mitarbeitenden und sehr zentral gelegen.
Pros:

Schöne Lage, nähe Rhein und Altstadt. Die Zimmer sind sehr sauber und die Reinigungskräfte sehr akkurat.

Cons:

Beim Frühstück wäre etwas mehr Vollkorn-Ware schön. Aber ansonsten sehr angenehme Atmosphäre im Hotel.

2026-09-07 • via Nuitee
S
Silvia • extended_group • gb
6
Pros:

Staff very kind and helpful. Clean room. Breakfast was good and with variety. Very central location and close to transport from and to airport.

Cons:

Unfortunately due to the central location and all restaurant and bar around the area Friday and Saturday night was very noise till very early morning.

2026-09-07 • via Nuitee
G
Gyula • solo_traveller • hu
10
Perfect stay and location
Pros:

The location was perfect and the room was excellent! Perfect for a city stay. Also the staff especially Maurice was fantastic!

Cons:

Everything was fantastic

2026-09-07 • via Nuitee
A
Andreas • couple • de
10
Top Hotel mit zentraler Lage mit komfortablen Zimmern mit Klimaanlage. Freundliches PErsonal
Pros:

Das Hotel ist in einer Top Lage. Man erreicht alle Hauptattraktionen zu Fuß. Unser Zimmer war großräumig und mit Klimaanlage. Das Zimmer hatte ein gutes Bett und die Zimmerfenster sind Schalldicht. Das Frühstück war reichlich und hatte für jeden etwas. Das PERsonal an der Rezeption war super nett und konnte gute Tipps geben. Einfach ein gelungener Aufenthalt.

Cons:

Für uns war alles perfekt und nichts zu beanstanden. Weiter so.

2026-09-06 • via Nuitee
J
Josef • family_with_children • at
8
2026-09-06 • via Nuitee
R
Richard • solo_traveller • nl
8
2026-09-06 • via Nuitee
L
Lia • family_with_children • de
7
2026-09-05 • via Nuitee
A
Agnieszka • extended_group • pl
10
2026-09-02 • via Nuitee
J
Juan Miguel • solo_traveller • mx
10
Pros:

I like the service provided by the staff at CityClass hotel

Cons:

I don't like that I couldn't turn on the air conditioner. So, every night was a little bit hard to sleep

2026-09-02 • via Nuitee
K
Kostiantyn • solo_traveller • pl
10
2026-09-02 • via Nuitee
C
Claudia • solo_traveller • at
9
2026-09-01 • via Nuitee
Y
Yvonne • solo_traveller • de
10
Pros:

Ein tolles, sauberes Hotel mit leckeren Frühstück und nettem Personal

Cons:

Gab es nicht

2026-09-01 • via Nuitee
M
Marco • solo_traveller • de
10
2026-08-31 • via Nuitee
J
Jan • extended_group • de
8
2026-08-30 • via Nuitee