CityClass Hotel am Heumarkt

Hotels
8.5 (3072 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3072 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Adam • solo_traveller • gb
10
2026-02-14 • via Nuitee
H
Hahn-Schneider • extended_group • de
8
2026-02-13 • via Nuitee
L
Lydia • couple • de
8
2026-02-11 • via Nuitee
S
Silke • couple • de
9
Pros:

Eine tolle zentrale Lage. Trotzdem war es sehr ruhig.

2026-02-11 • via Nuitee
M
Marion • family_with_children • de
9
Tolles Hotel, zentral gelegen mit sehr freundlichen Mitarbeitern.
Pros:

Das Hotel ist super gelegen, nur ein paar Schritte zu angrenzenden Brauhäusern, etc. Der Gürzenich ist fußläufig in 5-10 Minuten zu erreichen. Das Parkhaus, in dem man übers Hotel deutlich günstiger parken kann, ist ebenso nur 5 Gehminuten entfernt. Das Personal des Hauses war überaus freundlich. Wir haben uns sehr wohlgefühlt und kommen gerne wieder.

Cons:

Der Frühstücksraum war etwas eng, sowohl die Buffet-Situation als auch die relativ wenigen Sitzplätze, ansonsten aber alles prima.

2026-02-11 • via Nuitee
Z
Zsolt • solo_traveller • hu
7
2026-02-11 • via Nuitee
H
Horst • extended_group • de
10
2026-02-11 • via Nuitee
K
Kristen • couple • de
9
2026-02-10 • via Nuitee
V
Vanessa • extended_group • it
10
Pros:

Struttura eccezionale
Posizione centralissima
Staff educati e molto simpatici
Grazi di tutto ♥️

2026-02-10 • via Nuitee
C
Christian • couple • ch
8
Pros:

Zentral und trotzdem ruhig. Gutes Frühstück.

2026-02-09 • via Nuitee
N
Nicole • family_with_children • de
9
Sauberes, gemütliches Hotel mit top Lage
Pros:

Das Hotel hat eine sehr gute Lage. In nur wenigen Minuten ist man bereits bei der U-Bahn/S-Bahn. Das Hotel ist sehr sauber, das Personal sehr freundlich, das Zimmer war gemütlich. Von Nachbarzimmern hat man nichts mitbekommen.

Cons:

Für drei Personen hätte das Zimmer einwenig größer sein können. War kleiner als es auf den Bildern wirkte.

2026-02-08 • via Nuitee
D
Donna • solo_traveller • ie
8
Good price, good location, lovely staff
Pros:

Very comfortable beds

Cons:

Everything was great

2026-01-31 • via Nuitee
M
Moritz • solo_traveller • de
10
2026-01-31 • via Nuitee
S
Simon • couple • be
9
2026-01-30 • via Nuitee
L
Liza • couple • nl
7
A nice located hotel for the basics needs
Pros:

Basic rooms that complete most of the needs, very well located, friendly staff

Cons:

You could not handle heat yourself (warm during the night), the pillows were a shapeless drama and in 2026 a smart tv would be nice

2026-01-30 • via Nuitee
A
Andreas • couple • de
8
Für 1-2 Übernachtungen mehr als ausreichend
Pros:

Zentrale Lage. Könnte sein, dass es am Wochenende etwas lauter ist, bei uns war es unter der Woche allerdings sehr ruhig. Zimmer sauber, eher kleiner-aber Preis/Leistung angemessen.
Wir kommen wieder

2026-01-28 • via Nuitee
S
Sarah • family_with_children • be
8
2026-01-28 • via Nuitee
I
Işıl Ecem • extended_group • tr
10
2026-01-27 • via Nuitee
M
Martine • couple • lu
7
2026-01-27 • via Nuitee
T
Thomas • extended_group • de
10
2026-01-27 • via Nuitee