CityClass Hotel Alter Markt

Hotels
8.6 (4106 reviews)
Alter Markt 55 , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4106 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
İbrahim • couple • tr
7
2026-03-21 • via Nuitee
M
Marcus • family_with_children • de
9
Das Hotel hat zu einen tollen Städtetrip maßgeblich beigetragen!
Pros:

Das Hotel ist toll gelegen - mittendrin und dennoch ruhig. Es liegt bahnhofsnah hinter dem Dom am Alten Markt, der lebendig , aber nicht zu lebendig ist. Cafés, Wirtshäuser, internationale Küche und die Rheinnähe machen den Aufenthalt im komfortablen Hotel perfekt!

Cons:

.

2026-03-21 • via Nuitee
E
ele • family_with_children • de
9
Top
Pros:

Zentrale Lage war besonders, Personal (Dame) ausgesprochen nett

Cons:

Kein Kaffee und kein Tee auf dem Zimmer

2026-03-21 • via Nuitee
M
Marcela • couple • ar
8
Hotel correcto
Pros:

Excelente ubicación. Cerca de las principales atracciones y de la estación de trenes. Personal amable. Hotel correcto

Cons:

No considero que se pueda catalogar este hotel como 4 estrellas. No había posibilidad de comer algo de noche en su restaurant. Solo funciona como café

2026-03-20 • via Nuitee
C
Christian • solo_traveller • ch
9
2026-03-19 • via Nuitee
M
Mehdi • family_with_children • tr
9
Pros:

Otelin konumu çok iyiydi. Merkez istasyonundan yürüyerek cok kısa zamanda otele ulaştık.
Çalışanlar güleryüzlü ve candandı. Odaların büyüklüğü yeterliydi. Biz bunlarla ilgili hiç sıkıntı çekmedik. Kahvaltı çok iyiydi. Herkese hitap eden menüsü vardı. Ve personel herzaman güleryüzlü ve yardımseverdi.

Cons:

Sevmediğimiz birşey yoktu

2026-03-19 • via Nuitee
P
Philip Pe • solo_traveller • de
9
Schönes Innenstadthotel
Pros:

Die Lage des Hotels in der City ist nicht zu übertreffen, man hat wirklich sehr kurze Wege zum Dom, Shoppinggelegenheiten und Restaurants.
Die Tiefgarage ist ebenfalls in der Nähe und mit dem Rabattschein vom Hotel habe ich statt 60€ dann nur 32€ für zwei Nächte bezahlt! 👍
Das Frühstück war ebenfalls lecker und es gab reichlich Auswahl!

2026-03-18 • via Nuitee
V
Van Tuyne • couple • ar
8
2026-03-18 • via Nuitee
M
Merve • couple • tr
9
konumu ve olanakları oldukça güzel ,yastık ve yatakların konforu daha iyi olsa mükemmel olurdu
Pros:

temizlik konum gayet iyi,odada mini bız dolabı ütü masası dahi var ,terlik isteyince veriliyor

Cons:

yatak ve yastıkalr cok yumuşaktı seveni için güzel olabilir ama ben rahat edemedim bel fıtıgım oldugu için belki

2026-03-17 • via Nuitee
R
Rego • couple • pt
7
2026-03-17 • via Nuitee
C
Carola • couple • de
9
Einfach toll
Pros:

Unser Zimmer war frisch renoviert und außergewöhnlich schön und groß, wir hatten das schönste Zimmer.

Cons:

Wir haben nichts auszusetzen. Sind sehr zufrieden.

2026-03-15 • via Nuitee
S
Schämann EK • family_with_children • de
10
2026-03-15 • via Nuitee
E
Eylem • solo_traveller • ro
8
Cons:

Restoran yemek servisi cok erken kapaniyor .

2026-03-14 • via Nuitee
P
Peter • couple • de
9
2026-03-13 • via Nuitee
H
Hsin-Lin • extended_group • tw
10
2026-03-10 • via Nuitee
M
Maria • extended_group • fi
9
2026-03-10 • via Nuitee
R
Ronald • family_with_children • de
7
2026-03-10 • via Nuitee
L
Loizos • extended_group • cy
9
2026-03-10 • via Nuitee
L
Lydie • extended_group • lu
9
Pros:

Great location, great staff.

Cons:

Room was a little too hot, might have been our problem not managing well the AC.

2026-03-09 • via Nuitee
G
Gesa • solo_traveller • ch
9
2026-03-08 • via Nuitee