CityClass Hotel Alter Markt

Hotels
8.6 (4106 reviews)
Alter Markt 55 , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4106 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
S
Sara • couple • gb
10
Superb for Christmas markets
Pros:

Great central location for the Christmas markets

Cons:

Nothing

2026-02-14 • via Nuitee
A
Atzeri • family_with_children • it
8
2026-02-14 • via Nuitee
M
mohammed • couple • sa
10
2026-02-13 • via Nuitee
P
P. Warson • family_with_children • be
9
Pros:

Ligging vlak bij de Philharmonie, de Dom en de winkelstraten.

Cons:

Alles was naar wens. Dus niets.

2026-02-11 • via Nuitee
M
Martin • solo_traveller • at
9
2026-02-11 • via Nuitee
H
Heisler • solo_traveller • us
10
This is the second time I’ve stayed there and I can’t wait to go back again and bring my friends. They’re always so cour
2026-02-10 • via Nuitee
N
NAJI • couple • lb
10
2026-02-09 • via Nuitee
H
Hilary • family_with_children • ie
10
Pros:

Great location, hotel is clean and modern. Staff very helpful and friendly. We attend a convention in Köln every year and always stay in CityClass hotels

Cons:

Nothing to dislike

2026-02-09 • via Nuitee
N
Nicole • family_with_children • de
8
2026-02-08 • via Nuitee
C
Chimène • family_with_children • be
10
Pros:

Nous avons adoré l'emplacement, la propreté, l'accueil chaleureux

2026-02-08 • via Nuitee
C
Claudio • couple • de
8
2026-01-31 • via Nuitee
M
Martin • couple • de
7
2026-01-31 • via Nuitee
V
Vladislav • family_with_children • sk
9
Pros:

Dobrá poloha v meste, čistota, veľká kúpeľňa, voda grátis

Cons:

Malý vankúš, menšia posteľ

2026-01-31 • via Nuitee
B
Burcu • couple • tr
9
Good choice
Pros:

Very nice location

2026-01-30 • via Nuitee
T
Thomas J. • couple • de
7
2026-01-29 • via Nuitee
S
Saskia • couple • de
10
2026-01-28 • via Nuitee
M
Mauro • family_with_children • it
10
Pros:

Tutto perfetto.

Accoglienza delle receptionist, ambienti comuni e camere accoglienti.

Posizione comoda vicino alla stazione e Altstadt.

Camera ampia con bagno con vasca.

Cons:

Connessione WIFI lenta che ha inciso ad un check in lento.

Lavori di manuntenzione in hotel durante la permanenza.

2026-01-28 • via Nuitee
Şule • family_with_children • tr
8
Pros:

Otel güvenli ve ulaşımda çok rahatti

Cons:

Tek sikinti odaları dardi

2026-01-28 • via Nuitee
H
Herbert • solo_traveller • de
9
2026-01-27 • via Nuitee
D
Denise • couple • de
8
angehnem und komfortabel ,guter Service
Cons:

Die Kopfkissen, Zimmerbeleuchtung nicht ausreichend

2026-01-26 • via Nuitee