CityClass Hotel Alter Markt

Hotels
8.6 (4315 reviews)
Alter Markt 55 , Cologne , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4315 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
S
Sylvia • solo_traveller • ca
10
2026-05-30 • via Nuitee
M
Maria-Luise • couple • at
9
Perfekt, absolut zum Weiterempfehlen
Pros:

Die absolute Top-Lage

Cons:

Nichts

2026-05-30 • via Nuitee
J
John • solo_traveller • us
9
2026-05-29 • via Nuitee
P
Peter • extended_group • gb
10
Exceptional location, quality hotel and superior rooms
Pros:

Exceptional location, quality hotel and superior rooms. Friendly, helpful and professional staff. Great hotel, great city.

Cons:

Nothing!

2026-05-29 • via Nuitee
P
Philipp • solo_traveller • ch
8
Insgesamt ein super schönes Hotel zu einem fairen Preis.
Pros:

Top Lage, sehr sauber, Preis-Leistung.

Cons:

Es war ein sehr warmer Tag. Das Klimagerät hat nicht funktioniert. Folglich 8 statt 9 Punkte. Das darf einfach nciht sein.

2026-05-28 • via Nuitee
A
averoigne • solo_traveller • ch
9
Pros:

Très bien situé vers le Dom, au centre-ville. Bon buffet petit-déjeuner.

Cons:

Bon à savoir pour les personnes sensibles au bruit et qui cherchent le calme, l'hôtel donne sur différentes places et Cologne a une vie nocturne très animée. Ce fut bruyant mais cela ne nous a pas affecté

2026-05-27 • via Nuitee
A
Alisa • couple • de
8
Pros:

Everything was fine. Very nice staff. I would like to mention the breakfasts separately - they are at a high level.

Cons:

The room is quite small and has a small window. If you come for one night, it doesn't matter, I think it will be uncomfortable for a long stay, especially if you live with your family.

2026-05-26 • via Nuitee
T
ThoHei • extended_group • de
8
Schönes, gepflegtes Hotel für einen Stadtaufenthalt
Pros:

Die Lage ist perfekt, in 5 Minuten zum Museum Ludwig und zum Hauptbahnhof. Sehr schön am Marktplatz gelegen, mit vielen traditionellen Kneipen in der Nähe.
unser Zimmer war ausreichend groß und trotz Fenster zum Markt ruhig. Auch Dusche und sanitäre Anlagen waren sehr sauber und gepflegt. Das Frühstück findet im hoteleignen Café statt und ist sehr vielfältig, mit Obst und Gemüse und Vollkornbrot. Wir kommen gerne wieder!

Cons:

... nichts!

2026-05-26 • via Nuitee
M
Marcus • extended_group • de
10
2026-05-26 • via Nuitee
P
P.aula • solo_traveller • ch
8
2026-05-26 • via Nuitee
K
Kathryn • couple • de
8
2026-05-26 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Alles perfekt. Sehr freundlicher Empfang, schönes Zimmer und ideale Lage.

2026-05-26 • via Nuitee
S
Sean • couple • gb
10
2026-05-25 • via Nuitee
C
Christelle • couple • ch
8
En plein coeur de Cologne
Pros:

emplacement
petit déjeuner

2026-05-25 • via Nuitee
A
Andreas • couple • de
8
2026-05-25 • via Nuitee
J
Jan • couple • be
10
2026-05-25 • via Nuitee
A
Andrea • couple • de
10
Toller Aufenthalt, bereits zum dritten Mal in diesem Hotel!
Pros:

Super freundliches Personal, vor allem an der Rezeption.
Tolle, saubere Zimmer mit modernem Bad.
Sehr zentrale Lage.

2026-05-25 • via Nuitee
S
Stefan • couple • ch
10
2026-05-24 • via Nuitee
A
Anja • extended_group • de
9
2026-05-21 • via Nuitee
S
Susanne • couple • de
9
Super Hotel für einen Städtetrip
Pros:

Lage und Ausstattung

Cons:

Zimmer etwas klein

2026-05-20 • via Nuitee