CityClass Hotel Alter Markt

Hotels
8.6 (4263 reviews)
Alter Markt 55 , Cologne , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4263 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
F
Frederick • solo_traveller • ph
9
Overall ok. Pillows were strange as they look more like throw pillows. Breakfast could have had more variety as 3 days b
Pros:

Location

Cons:

Breakfast could be better with more variety.
Housekeeping - i asked to replenish water, coffee and tea in room, however had to get the water myself, coffee and tea were not replenished.

2026-05-09 • via Nuitee
H
Han-Chien • couple • tw
10
Pros:

The location is perfect! Our window faced the city center, which was a wonderful way to soak in the local atmosphere. It's so close to various attractions and museums that we were able to visit everything on foot. We truly enjoyed our stay!

2026-05-09 • via Nuitee
S
Simon • couple • gb
9
Pros:

Great location. Nice and clean and new

Cons:

It may be to close to the action for some.

2026-05-09 • via Nuitee
K
Koen • couple • be
10
Top
Pros:

Fijne kamer, goede ligging naast de irish pub

Cons:

Alles was goed

2026-05-09 • via Nuitee
R
raquel • solo_traveller • es
9
2026-05-07 • via Nuitee
G
Guyomarch • solo_traveller • fr
9
2026-05-07 • via Nuitee
B
Brit • extended_group • de
8
Pros:

Super Ausgangslage für einen Städtetrip, sehr nettes Personal, alle super freundlich!

Cons:

Nichts

2026-05-05 • via Nuitee
K
Kivanc • solo_traveller • de
10
2026-05-05 • via Nuitee
S
Sonia • solo_traveller • ch
9
In bester Lage
Pros:

Sehr gute Lage, sauber, nahe vom Bahnhoh mitten in der schönen Altstdt. Der Dom, viele Restaurants, Geschäfte, alles gut zu Fuss erreichbar.

Cons:

Das Frühstück war gut, doch finde ich über 18€ p.P. doch etwas zu teuer. Nur Kartenzahlung möglich.

2026-05-04 • via Nuitee
D
Doreen Kl • solo_traveller • de
10
Pros:

Die Freundlichkeit der Mitarbeiter im Hotel, das Zimmer Top. Wasserkocher im Zimmer enthalten, die Größe des Zimmers komplett ausreichend, ich bin im Hotel zum schlafen. Das Frühstück war sehr ausreichend, Eiweißbrötchen waren die lecker gewesen. Alles Toll gewesen

Cons:

War nichts dabei gewesen

2026-05-03 • via Nuitee
U
Umut • solo_traveller • tr
8
2026-05-03 • via Nuitee
W
White • extended_group • us
7
2026-05-03 • via Nuitee
C
Claudia • solo_traveller • de
7
Pros:

Zentrale Lage. Zum Frühstück gaben es alles, was wünschenswert war.

Cons:

Sehr laut, schlafen bei offenem Fenster nicht möglich. Zu dickes Deckbett, haben daher sehr geschwitzt.

2026-05-03 • via Nuitee
U
Ute • couple • de
10
Gelungener Aufrnthalt zu einem sehr schönen Hotel direkt am Alter Markt.
Pros:

Top Lage. Sehr freundliches Personal. Sehr schönes Zimmer. Gutes Frühstück!

2026-05-02 • via Nuitee
M
Marcel • couple • de
8
War gut
Pros:

Lage und sehr freundlicher Empfang.

Cons:

Etwas muffiger Flur. Eventuell der Teppich

2026-05-02 • via Nuitee
P
Pece • family_with_children • mk
10
2026-05-02 • via Nuitee
B
Benedikt • couple • ch
9
2026-05-02 • via Nuitee
K
Kathleen • couple • us
10
Wonderful stay in a comfortable room in a great location with very nice and helpful staff.
Pros:

The location, comfortable beds, darkening window shades and pleasant staff.

Cons:

The water sensor in the sinks. The water sensor should be set for a longer period of time. The is NOT enough time to rinse your face.

2026-05-01 • via Nuitee
W
Werner • solo_traveller • de
8
2026-05-01 • via Nuitee
A
Archie • solo_traveller • gb
9
2026-05-01 • via Nuitee