CityClass Hotel Alter Markt

Hotels
8.6 (4106 reviews)
Alter Markt 55 , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4106 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
G
Geir Anders • solo_traveller • no
8
Flott intimt og moderne hotell med meget sentral beliggenhet,
Pros:

Beliggenheten,lite og intimt. Svært stille rom selv om det lå midt i byen ved torget. Meget God frokost.

Cons:

Ingenting

2026-04-25 • via Nuitee
B
Birgit • solo_traveller • de
9
2026-04-25 • via Nuitee
D
DIOGO • couple • br
8
2026-04-24 • via Nuitee
I
Ingeborg • solo_traveller • de
9
2026-04-24 • via Nuitee
O
Olafia • extended_group • is
10
Pros:

Das Personal war super freundlich, lustig, professionell!

2026-04-24 • via Nuitee
J
Josef • solo_traveller • at
9
Pros:

Nettes Hotel direkt in der Altstadt, alles fußläufig. Freundliches Personal, gut ausgestattete Zimmer, gutes reichhaltiges Frühstücksbuffet

2026-04-24 • via Nuitee
S
sandra • family_with_children • ch
10
2026-04-23 • via Nuitee
H
Hartmut • couple • de
9
Von sehr freundlichem Personal sehr gut versorgt
Pros:

Sehr freundliches Personal und ein sehr guter Frühstücksservice. Täglich Frühstück bis 11:00 Uhr.

Cons:

Kissen und Matratzen waren nicht optimal (für uns)

2026-04-22 • via Nuitee
K
Kadir • extended_group • tr
9
2026-04-21 • via Nuitee
H
Helen • couple • ch
8
2026-04-20 • via Nuitee
G
giuseppe • solo_traveller • ch
10
2026-04-20 • via Nuitee
P
Philipp • solo_traveller • de
9
2026-04-20 • via Nuitee
C
Can Bahattin • solo_traveller • tr
10
Mükemmel
Pros:

Konum mükemmel, Katedrala çok yakın. Kahvaltı oldukça yeterliydi. Tam şehir merkezinde olduğu için heryere ulaşım çok rahat. Personel oldukça ilgili ve yardıma açıktı. Otel geneli ve oda oldukça temizdi. Yatak çok rahat ve manzara müthişti.
Rezervasyon yaptığım odada sorun olduğu için ücret farkı talep etmeden beni suit odaya aldılar. Tüm personele ve otel yönetimine teşekkür ederim.

2026-04-20 • via Nuitee
C
Charlie • couple • gb
9
Great hotel, location and staff!
Pros:

+ Best location possible, right on the edge of the town square and a couple minutes walk down to the water.
+ Lovely friendly staff, spoke great English.
+ Lovely place to also have a drink in the inside / outside bar.
+ Nice clean room

Cons:

- Very small room. Not too much of an issue, just if you want a little bit of floor space you may need somewhere else.

2026-04-19 • via Nuitee
H
Harald Bjørseth • extended_group • no
10
Sjarmerende plass og perfekt beliggenhet
Pros:

Service og vennlige ansatte. Bra frokost og nydelig beliggenhet på torget Alter Markt ❤️

Cons:

Mangel på treningsrom

2026-04-18 • via Nuitee
K
Klaudia • family_with_children • de
9
2026-04-16 • via Nuitee
S
Sonja • couple • de
10
Schöner Aufenthalt in einem tollen, sauberen Hotel mit freundlichem Personal.
Pros:

Lage des Hotels, Sauberkeit, freundliches Personal, freundliches Reinigungspersonal

Cons:

-

2026-04-15 • via Nuitee
M
Monique • solo_traveller • ch
7
EINE TOLLE STADT, EIN TOLLES HOTEL, ICH KOMME WIEDER.
Pros:

DAS HOTEL WAR PERFEKT FŪR MICH. NAHE BEIM BAHNHOF, GUTE LAGE UND ESXWAR ALLES SEHR SAUBER. DAS IST MIR SEHR WICHTIG.
DAS PERSONAL IST SEHR FREUNDLICH UND MOTIVIERT.

Cons:

ES GIBT WIRKLICH NICHTS AUSZUSETZEN. 😃

2026-04-15 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-04-14 • via Nuitee
D
David-Andrei • solo_traveller • ro
10
2026-04-14 • via Nuitee