CityClass Hotel Alter Markt

Hotels
8.6 (4341 reviews)
Alter Markt 55 , Cologne , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4341 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
S
Sara • couple • ch
10
super Lage und Ausstattung
Pros:

Das Hotel liegt sehr zentral, zwischen Dom und Rhein. Die Zimmer sind gut isoliert (man hört kaum etwas von den Restaurants auf dem Platz), haben eine Klimaanlage und einen kleinen Wasserkocher. Das Frühstücksbuffet war sehr fein und das Personal sehr freundlich.

Cons:

Nichts.

2026-06-20 • via Nuitee
B
Bernd • couple • de
10
2026-06-20 • via Nuitee
R
Raymond • solo_traveller • ca
9
Impeccable !
Pros:

Excellent accueil et très bon rapport qualité prix. Emplacement de premier choix et des équipements de qualité.

Cons:

N/A

2026-06-19 • via Nuitee
O
Open Minded IT • solo_traveller • nl
10
2026-06-18 • via Nuitee
B
Banu • solo_traveller • tr
10
2026-06-18 • via Nuitee
C
Chloe • extended_group • ie
8
2026-06-17 • via Nuitee
H
Herbst • family_with_children • de
8
2026-06-15 • via Nuitee
G
Georges • family_with_children • fr
7
Pros:

la position centrale de l'hôtel

Cons:

La climatisation qui était en panne

2026-06-15 • via Nuitee
J
Jasmin • couple • de
5
2026-06-15 • via Nuitee
E
Elliot • solo_traveller • us
10
Perfect location for a stay in Cologne.
Pros:

Perfect location convenient to train station cathedral orchestra concert hall restaurants Pleasant breakfast room with excellent food

2026-06-14 • via Nuitee
L
Luis • couple • de
9
2026-06-14 • via Nuitee
D
Destiny • family_with_children • us
8
set of stairs to the suite with a great view
Pros:

the view was great. loved it. the breakfast spread was also amazing.

Cons:

i don’t know if it’s because i didn’t full read about the suite but there’s a set of stairs you have to take to get up to it. that was a surprise to me. but it was pretty and the view was great.

2026-06-13 • via Nuitee
G
garrettm395 • Business
10
Top Marks
Pros:

Stayed here for a 3 days, arrived in the small hours and the automated check in was a doodle.
Room was clean and functional, air conditioning worked well. Great location with many places to eat and drink within meters.

2026-06-12 • via Tripadvisor
T
Teresa • couple • ie
10
2026-06-12 • via Nuitee
A
Anita • extended_group • nl
10
Pros:

lokatie perfect geen ontbijt genuttigd personeel goed

Cons:

niets

2026-06-11 • via Nuitee
P
Pierre • couple • ca
9
2026-06-11 • via Nuitee
S
Sandra • couple • de
10
Perfektes Hotel für einen schönes Wochenendtrip nach Köln
Pros:

Frühstück im auf der Außenterrasse möglich; sehr gute Auswahl, sehr freundliches Personal

Cons:

nix

2026-06-11 • via Nuitee
T
Theodorus • solo_traveller • nl
10
2026-06-10 • via Nuitee
A
Anne • solo_traveller • gb
10
Lovely hotel, great location
Pros:

Lovely friendly hotel in a really central location. Very handy for the Cathedral, Ludwig and lots of restaurants.

Cons:

Nothing

2026-06-09 • via Nuitee
L
Laurence • couple • fr
10
2026-06-09 • via Nuitee