CityClass Hotel Alter Markt

Hotels
8.6 (4452 reviews)
Alter Markt 55 , Cologne , de
+49 221 9201980

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 4452 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
M
Minal Tia • couple • gb
10
2026-08-22 • via Nuitee
I
Ildana • solo_traveller • kz
10
2026-08-22 • via Nuitee
H
Heidi • couple • be
9
Comfortabel verblijf op uitstekende locatie
Pros:

De kamer was ruim en praktisch ingericht. Ontbijt was niet inbegrepen maar voor minder dan 20 euro pp konden we van het buffet eten. De koffie was lekker en er kon bijgevraagd worden. Het personeel was zeer vriendelijk, sprak ook vloeiend Engels. De locatie was top, op een paar minuten lopen van de Dom en gelegen aan een groot plein met bars en eetgelegenheden. De kamer was geluidsdicht zodat we geen last hadden van luide toeristen tijdens de nacht. Prima hotel dus!

Cons:

Je kon op een groene knop duwen waarvan wij dachten dat de badkamer dan die dag niet zou gepoetst worden en de handdoeken niet ververst (goed voor het milieu) maar dat gold voor gans de kamer. Bedden dus niet opgemaakt enz. Dat zou duidelijker kunnen.

2026-08-22 • via Nuitee
A
Antonio • couple • br
10
Pros:

tudo

2026-08-21 • via Nuitee
H
Hayley • couple • gb
10
Friendly, comfortable and well presented.
Pros:

The location was fantastic, and the staff were extremely helpful. I would definitely recommend staying here to friends and family. The free water in the fridge was very much appreciated.

Cons:

N/A

2026-08-20 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-08-20 • via Nuitee
L
Laurence • couple • fr
5
Décevant
Pros:

Emplacement

Cons:

Climatisation qui ne fonctionne pas. Possible de l’arrêter, à 16 degrés en permanence. Le personnel nous propose un chauffage d’appoint !

2026-08-20 • via Nuitee
H
Hasan Atinc • couple • tr
8
Konforlu uygun konumlu
Pros:

Konfor ve temizliği

Cons:

Olanakları arttırılabilir

2026-08-20 • via Nuitee
V
Virginie • couple • fr
10
Une nuit parfaite !
Pros:

Le personnel a été très accueillant tout au long de notre séjour. Nous avons eu la chance de bénéficier de la suite qui, en plus d'être très grande et confortable, a une vue imprenable sur la cathédrale. Un moment inoubliable.

Cons:

RAS

2026-08-20 • via Nuitee
R
Reisender aus Magdeburg • couple • de
9
wir kommen gerne wieder.
Pros:

Frühstück war wieder sehr gut, von allen ausreichend im Angebot.

Cons:

nichts gefunden

2026-08-19 • via Nuitee
C
Christine • couple • de
7
2026-08-19 • via Nuitee
R
ricardo • couple • ar
10
Muy bien en general
Pros:

Ubicación excelente!

Cons:

Las almohodas malisimas

2026-08-19 • via Nuitee
S
SIMONE • solo_traveller • it
10
Pros:

Vicinanza con il centro, gentilezza , accoglienza

2026-08-18 • via Nuitee
F
florence • solo_traveller • fr
9
Pros:

La situation de l'hotel.
Le petit déjeuner
Le confory des chambres

Cons:

Rien

2026-08-18 • via Nuitee
A
ALEXANDRE • couple • fr
10
2026-08-18 • via Nuitee
A
AHMET ERKAN • extended_group • tr
9
2026-08-17 • via Nuitee
F
Florencia • family_with_children • ar
9
Pros:

great location, wonderful breakfast, we would definitely go back

2026-08-16 • via Nuitee
K
Karoline • extended_group • at
6
Fein!
Pros:

Frühstück war sehr gut! Und die Lage ist super!

Cons:

Leider hat das Zimmer sehr gestunken.

2026-08-16 • via Nuitee
H
hehl • couple • de
10
2026-08-16 • via Nuitee
G
George • solo_traveller • de
9
Für einen Kurzaufenthalt absolut zu empfehlen
Pros:

Sehr schöne Lage, sehr freundliches Personal und sehr gutes Frühstück

Cons:

Bisschen zu wenig Platz für einen größeren Koffer

2026-08-15 • via Nuitee