Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.5 (1474 reviews)
Via Maremmana Inferiore Km 0,500 , Tivoli , it
+39 338 494 3020

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Staff friendliness
Convenient location
Cons:
Outdated room quality
Poor breakfast options

Categories

Cleanliness
7.33
Mixed reviews; mentions of cleanliness but some issues with bathrooms and room maintenance.
Service
8.3
General positive sentiment towards staff friendliness and helpfulness.
Location
8.34
Noted as convenient for historical sites despite being somewhat distant from the city center.
Room Quality
6.79
Older structure with comments on outdated furnishings and lack of soundproofing.
Amenities
7.82
Amenities were generally adequate, but some were closed or inadequate.
Value for Money
7.28
Perceived as average value with issues in breakfast offerings and room quality.
Food and Beverage
6.33
The breakfast received poor reviews with limited options.
Overall Experience
7.8
Overall experience varied; positive staff interactions but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 00:09

Property Description

Luxurious Accommodation
Hotel Cristallo Relais offers spacious rooms with modern amenities, ensuring a comfortable stay for guests. Each room features a private bathroom and complimentary WiFi, providing convenience and relaxation during your visit.

Gourmet Dining Experience
Indulge in a culinary journey at the on-site restaurant, serving a variety of national and international dishes. With options for vegetarian and gluten-free diets, guests can enjoy a diverse menu tailored to their preferences. Unwind at the cocktail bar and savor expertly crafted drinks in a stylish setting.

Relaxation and Recreation
Take advantage of the outdoor swimming pool and soak up the sun in a tranquil environment. Whether you prefer a refreshing swim or lounging by the poolside, the hotel offers a perfect retreat for leisure and rejuvenation.

Experience luxury, fine dining, and relaxation at Hotel Cristallo Relais. Book your stay now for an unforgettable experience.

Important information:

If an invoice is required, guests can request it in the booking form. Please provide all necessary information for the invoice.Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

7.5
Based on 1474 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 6.33
Overall Experience: 7.8
M
MICHELE • solo_traveller • it
7
2026-09-17 • via Nuitee
A
Angela • solo_traveller • ch
8
2026-09-16 • via Nuitee
R
Respighi • solo_traveller • it
8
2026-09-16 • via Nuitee
V
Valeria77 • extended_group • it
3
Andate altrove
Pros:

La doccia grande e pulita
La comodità di avere una pizzeria nello stabile (pizza molto buona ma servizio lentissimo, un ora per avere 2 pizze, abbiamo cenato alle 23 passate)

Cons:

Albergo datato e colazione scarsa (le foto sono fuorvianti), hotel rumorosissimo, quasi impossibile acquistare una bottiglietta d'acqua (in stanza c'è il frigo ma è vuoto) perchè il bar o è chiuso oppure non c'è nessuno, impossibile parcheggiare la sera perchè parcheggiano all'interno tutti i clienti del ristorante, il sabato la pizzeria si trasforma in discoteca e c'è musica alta fino ben oltre mezzanotte (sperate di non affacciare sulla piscina).

2026-09-15 • via Nuitee
I
isabella • solo_traveller • it
9
2026-09-14 • via Nuitee
J
juliane • solo_traveller • de
7
Pros:

Lage, Tivoli gut erreichbar, aber durch Pool und große Terrasse auch guter Ort zur Entspannung

Sehr freundliches Personal, hilfsbereit

Cons:

Umgebung ( Hauptstraße, wenig Möglichkeit zu gehen)
Das die Personalausweise kopiert bzw abfotografiert werden mit dem Tablet, obwohl das nicht staatlich vorgeschrieben ist. Eben Vorschrift der Hotelkette,

2026-09-09 • via Nuitee
F
Franco • solo_traveller • it
8
Cons:

Aria condizionata

2026-09-08 • via Nuitee
V
Victoria • couple • it
8
2026-09-06 • via Nuitee
P
Paskal82 • solo_traveller • it
6
2026-09-06 • via Nuitee
L
Laura • solo_traveller • it
8
Parcheggio piccolo
Pros:

Possibilità di cenare

Cons:

Parcheggio non sufficiente

2026-09-01 • via Nuitee
E
ERIKA • family_with_children • it
8
2026-08-31 • via Nuitee
M
Michele • couple • it
7
2026-08-31 • via Nuitee
L
Luca • extended_group • it
8
Rapporto qualità prezzo buono
Pros:

Piscina e il bordo piscina. La stanza grande e la grande tv (mai accesa), il bagno e la doccia. La colazione non male.

Cons:

Poca insonorizzazione e il lavandino davvero piccolo.

2026-08-30 • via Nuitee
P
Petra Manuela • solo_traveller • it
9
2026-08-29 • via Nuitee
C
Corinne • couple • fr
5
Pros:

Personnel à l’écoute et très gentil.
Nous avons eu initialement une chambre vieillotte auquel l’isolation phonique n’y était pas du tout. Entendions de la musique qui provenait de la piscine en-dessous de la chambre. Nous ont échangé la chambre et nous sommes passés d’une chambre vieillotte à une chambre moderne.

Cons:

La localisation et le bruit

2026-08-29 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

Nice pool

Cons:

Pool closes at 6

2026-08-29 • via Nuitee
G
Giovanni • extended_group • it
8
2026-08-28 • via Nuitee
C
CIRO • extended_group • it
8
Pros:

Posizione comoda per raggiungere il centro di Tivoli in auto, personale gentilissimo, possibilità di cenare al ristorante dell’hotel

2026-08-27 • via Nuitee
D
Dezio • solo_traveller • it
5
Cons:

Il bagno

2026-08-27 • via Nuitee
J
joan • couple • es
6
2026-08-27 • via Nuitee