Boutique by The Museo

Hotels
9.8 (51 reviews)
Calle 43 y Calle 58 #481 , Mérida , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful, spacious rooms
Very comfortable beds
Excellent lap pool
Ideal, walkable location near Paseo de Montejo
Kind and attentive owner/hosts
Helpful staff who assist with tours and recommendations
Delicious breakfasts and great coffee (Pan & Koffeé nearby)
Family-friendly atmosphere
Cons:
Occasional slow service and reported lack of staff
Some guests found breakfast simple/not copious or charged extra for special items
Drinks described as expensive and sometimes poorly served (e.g., wine)
Unclear location of the bar
Variable service speed (up to 30 minutes for some items)

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
9.8
Mixed: multiple guests praised the owner and staff as thoughtful and kind with excellent attention to detail and help arranging tours, but one review reported very slow service, lack of staff and unclear service points (bar).
Location
10
Very positive: described as ideal and within easy walking distance of Paseo de Montejo; multiple guests called the location perfect for exploring Mérida.
Room Quality
10
Very positive: rooms described as beautiful, spacious with very comfortable beds.
Amenities
10
Positive: lap pool called excellent and the property offers useful on-site amenities; some confusion reported about the bar location but main amenities (pool, comfortable rooms) were praised.
Value for Money
8.8
Slightly negative: guests noted extra charges for special items, drinks described as expensive and sometimes poorly served, which detracts from perceived value.
Food and Beverage
9.8
Generally positive: several guests praised the breakfast as excellent and plentiful and highlighted good coffee; one review noted breakfasts were simple/not copious and mentioned overpriced or poorly served drinks.
Overall Experience
10
Very positive overall: multiple reviewers highly recommended the stay, praised the host and service, and expressed desire to return despite a few service/F&B issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:57

Property Description

Luxurious Suites with Modern Amenities
Experience comfort and style in our suites equipped with flat-screen TVs, kitchenettes, and elegant seating areas. Enjoy the convenience of air conditioning, free WiFi, and more in a historic building steps away from Palacio Cantón.

Charming Outdoor Spaces
Relax by the outdoor pool, surrounded by lush gardens and a tranquil terrace. Take in the picturesque garden views from your room and unwind in a peaceful setting that complements your stay.

Convenient Location and Exceptional Service
Located near top attractions like Montejo Avenue and Merida Cathedral, our hotel offers a prime location for exploring the city. With a 24-hour front desk, complimentary breakfast, and free parking, we ensure a seamless and memorable stay for our guests.

Book now to indulge in a delightful blend of history, luxury, and warm hospitality at Boutique by The Museo.

Important information:

PayPal is accepted as a payment method.

Please note that for any booking made from August 10th to 31st, 2016 the property offers a complimentary glass of wine and appetizers.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MID

Location

Guest Reviews

9.8
Based on 51 reviews
Cleanliness: 10
Service: 9.8
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.8
Food and Beverage: 9.8
Overall Experience: 10
D
David solo_traveller mx
10
Pros:

Beautiful, spacious room with a very comfortable bed. The lap pool was excellent, and the location is ideal—within easy walking distance of Paseo de Montejo. The owner was incredibly kind and a wonderful host. Pan & Koffeé next door is also a great bonus, with delicious breakfasts and excellent coffee. Highly recommended!

Cons:

Everything was perfect.

2026-08-03 via Nuitee
3
365bens Family Denver, Colorado
10
Whole family loved it
Pros:

Wonderful stay in a beautiful city. Staff were so thoughtful and kind, service and attention to detail rivals anywhere. Stayed with my wife and two kids (both under 10yo). Location is perfect for exploring Merida. Got lots of help connecting with tours by a great provider. Started each day with a delicious breakfast and got great recommendations for dinners. Will hope to come back again soon!

2026-04-06 via Tripadvisor
M
Matthieu family_with_children fr
9
Très bon séjour. Lit confortable et petit déjeuner excellent
Pros:

Le petit déjeuner était très bon et copieux.

2026-03-09 via Nuitee
T
Tristan family_with_children be
4
Pros:

l'emplacement était tres tres bien. Les chambres sont spacieuses.

Cons:

Le petit déjeuné n'etait pas copieux, et tres tres simple. Des que l'on désire quelque chose de speciale ( un toast guacamolep directement, il y a un supplément.

service tres tres lent.

carte des boissons tres chers et mal servis ( par exemple une verre de vin blanc dans un verre d'eau)

30 minutes pour avoir un oeufs a la coque;

nous n'avons toujours pas compris ou se trouvait le bar.

manque de personnel, pas de service

2026-02-24 via Nuitee
G
Gonzalez Marquez family_with_children mx
9
2026-02-22 via Nuitee
T
Tatyana & Konstantin couple us
8
Pros:

Quiet, beautiful boutique hotel in the center of Merida. You can walk to any restaurants and museums.

Cons:

Room floor was a little dusty.

2026-01-18 via Nuitee
E
Emeline family_with_children us
8
Très belle maison, emplacement très bien, personnel très souriant, manque d’équipement dans la kitchenette
Pros:

La maison, l’emplacement et la piscine

Cons:

Le manque d’équipement dans la kitchenette de la cuisine. Pas de couverts, pas de quoi se faire un thé ou un café

2025-12-30 via Nuitee
A
Arik family_with_children bz
10
Pros:

Friendly, helpful and clean.

2025-12-18 via Nuitee
3
318berryk Family Nashville, Davidson County, Tennessee
10
Fantastic place to stay in Merida- truly exceptional experience
Pros:

Staying at Boutique by the Museo was one of the highlights of our trip to Merida. The space was beautiful, the room was comfortable and clean, and the service was outstanding. Boutique and the cafe next door are run by a lovely family, and their care and attention shines through in every detail. The host and staff were extremely welcoming to our son and made sure we had everything needed for a baby. The location is near everything but very quiet with no street noise. I travel a lot, and it is truly a special place. I would definitely recommend for individuals, couples or families visiting Merida!

2025-12-09 via Tripadvisor
F
Florencio extended_group mx
5
Esperaba mas
Pros:

La ubicación es lo mejor. y la atención de los recepcionistas es muy buena.

Cons:

El desayuno es continental solamente y no explican eso en la pagina.
El internet wifi nunca sirvió.
La regadera estaba sucia y con muchas moscas

2025-12-07 via Nuitee
D
David couple mx
10
Pros:

Beautiful accommodations and great staff. ❤️

2025-08-04 via Nuitee
E
elinev975 Family
10
Absolutely amazing!
Pros:

Absolutely fantastic!
The hotel is an oasis of tranquility in the beautiful city of Mérida.
Service is of an exceptional high level.
The view from the penthouse suite is beautiful. Rooms are spacious and the pool is great!
We spent 3 lovely nights at this place.

2025-07-29 via Tripadvisor
J
J7759CUcharlottel Friends getaway
10
This place is stunning!
Pros:

The Boutique hotel is stunning. It's such a lovely environment overall, from the piano in the lobby to the indoor-outdoor feel and the incredible pool. I had the most magical moment with a friend, literally playing in the water in a rainstorm. Core memories made here! I highly recommend Boutique by the Museo for your first (and every!) stay in Mérida.

2025-07-13 via Tripadvisor
A
auroraf977 Friends getaway
10
Everything You Could Want out of a Stay in Mérida
Pros:

Boutique by the Museo offers an utterly gorgeous, charming stay for anyone looking to stay in Mérida. In particular, the courtyard, pool area, and surrounding lounge spaces truly make this hotel a small paradise for travelers. The staff is very helpful and always greets with a smile. Great breakfast offerings, as well!

2025-07-02 via Tripadvisor
K
Kygreeneyedblond Family Louisville, Kentucky
10
Perfect for our family of six
Pros:

We had a wonderful time at this lovely hotel last week, everything was perfect for our family. We were a group of six, 3 adults 3 kids. We booked the grand boutique suite & were upgraded to the Penthouse! It became like home to us, not just our excellent room but also the over the top service we received from the staff. Erick was ready to help with anything from arranging our breakfast time (often 5:15am due to our early morning excursions), having our towels ready for the morning (cenote swimming), calling in our delivery dinner order & bringing it to our room, coming back later to pick up the garbage, making sure we had mangoes in the room for our youngest granddaughter (she’s still talking about the mango pastry she had at the owners restaurant Pan & Koffee where we were invited to eat on the mornings we were able to eat at normal breakfast time- everything was SO DELICIOUS!!! Our breakfasts at Pan and Koffee were the highlight of our mornings when we were able to eat there). Erick even walked with my husband the first night to get waters because it was raining & we had no idea where to go. He truly went above & beyond to make sure we had anything & everything we needed.
After that they stocked our fridge with waters as per our request. The kids loved the pool, my husband loved the private terrace, & I loved everything about our vast room and how when we left in the mornings & came back in the evenings the room was so orderly compared to the tornado my group left it in, LOL!
Two blocks away is a gastronomical street to warm any foodies belly, one block is the Main Street.
I highly recommend the Boutique by the Museo, we miss it already!

2025-06-29 via Tripadvisor
K
KARLA D
10
Pros:

Hermoso hotel, tal cual las fotos, un ambiente tranquilo y relajado. Personal muy amable y servicial. Sin duda volveremos cuando regresemos a Mérida.

2025-05-31 via Nuitee
S
ScottishIan Family
10
Simply outstanding
Pros:

Booking accommodation from another country can sometimes lead to mismatches between expectations and reality. Boutique by the Museo simply blew us away. From the outside itself the building is fairly non descript. But as soon as you step inside the door it offers an oasis of calm from the challenges of travelling around Mexico with a young family. The design of all parts of the hotel is ideal - both beautiful and practical. The room set up was done with style and generously proportioned. The fairly small but big enough pool and hammock relaxing area was voted by our three children as the best relaxing and fun space of our whole 2 week roadtrip. Breakfast could not be more fresh, with pastries from their next door bakery. And the surprise factor for us was that the location was a block away from one of the most stylish colonial boulevards in the city, and a very short walk from a street full of interesting restaurants. We couldn't recommend it highly enough.

2025-04-27 via Tripadvisor
L
lety family
10
Pros:

Un lugar acogedor, hermoso y la atención maravillosa. Limpieza excelente

2025-04-21 via Nuitee
S
Safari26630681485 Solo travel
10
Best as always
Pros:

In the second half of my time at Merida, I moved to the Boutique by the Museo, my fourth stay there. This hotel is exactly as I remembered: gorgeous, clean, comfortable and quiet. Great breakfasts with impeccable presentation. Everything is homemade including the breads and pastries. The staff is wonderful: responsive and accommodating with a genuine desire to please. Hot water, powerful A/C in every room of the suite and dedicated modem for a super strong Wi-Fi signal. My only regret is that I couldn’t stay longer. What a great experience!

2025-03-02 via Tripadvisor
4
423anjij Couples
10
Huge treat of a stay
Pros:

We had an exceptional stay at this beautiful boutique hotel. The atmosphere is very welcoming and the property is thoughtfully designed, a real
pleasure to stay here. Special shout out for the staff and the owner Sunita, a wonderfully warm host.

2025-02-24 via Tripadvisor