Cordia Hotel Surabaya Airport - Hotel Dalam Bandara

Hotels
7.2 (997 reviews)
Terminal Bandara International Juanda Jl Ir Juanda No 1 Sedati , Sidoarjo , ID

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location inside/adjacent to domestic terminal — ideal for early flights and layovers
Friendly, helpful staff
Convenient access to eateries, 24-hour convenience store and shuttle stop
Comfortable beds noted by several guests
Cons:
Very small, cramped rooms unsuitable for couples
Cleanliness issues: old towels, occasional sewage smell and dirty walls
Amenities shortcomings: no kettle, no water heater in some rooms, limited toiletries
Basic installations and mediocre value for price

Categories

Cleanliness
5.5
Multiple reviews mention dirty rooms, old towels, and even a strong sewage smell in at least one room, indicating below-average cleanliness.
Service
9
Several comments praise staff as friendly and helpful (e.g., 'lovely staff', 'great staff', 'miła obsługa'), supporting a strong service rating.
Location
9.5
Consistently praised for being inside/adjacent to the domestic terminal — ideal for early flights and layovers.
Room Quality
5.5
Frequent complaints about very small, cramped rooms, poor ventilation/AC issues, bathroom door problems and general wear, indicating low room quality.
Amenities
6.2
Mixed: positives include 24-hour convenience stores, eateries, water dispenser and occasional pool; negatives include missing kettle, no water heater in some rooms, limited toiletries and old towels.
Value for Money
6
Several guests note the price feels high for the basic facilities and shortcomings (e.g., no water heater, small rooms), suggesting only mediocre value.
Food and Beverage
6.8
Mixed feedback on breakfast — some find it acceptable or good, others describe it as forgettable (noodles and toast).
Overall Experience
9.1
Overall seen as a very convenient option for short stays/early flights with good staff and comfortable beds, though room size and cleanliness detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:58

Property Description

Convenient Location:
Located inside Juanda International Airport, our hotel is perfect for travelers needing a comfortable stay near their departure gate.

Cozy Rooms with Amenities:
Enjoy air-conditioned rooms with flat-screen TVs, comfortable beds, and modern bathrooms with free toiletries.

Helpful Services:
Our friendly staff offers 24-hour assistance, free luggage storage, and convenient parking options for guests.

Book now to experience a seamless and comfortable stay at Ibis Budget Surabaya Airport.

Important information:

Access code at the front door is your booking number without dots.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

7.2
Based on 997 reviews
Cleanliness: 5.5
Service: 9
Location: 9.5
Room Quality: 5.5
Amenities: 6.2
Value for Money: 6
Food and Beverage: 6.8
Overall Experience: 9.1
T
Treefrogs • couple • ca
8
Pros:

Right in the airport. Perfect for long transfer.

2026-10-29 • via Nuitee
R
Rebecka • couple • se
6
2026-10-27 • via Nuitee
M
Marcin • couple • pl
6
Pros:

Price and location

Cons:

The room was ridiculously small, wifi didn’t work

2026-10-27 • via Nuitee
K
Kadek • solo_traveller • id
10
2026-10-22 • via Nuitee
F
Fabiodf79 • solo_traveller • it
6
Pros:

Hotel dentro l aereoporto

Cons:

Nel mezzo della notte scattava via la luce.. impossibile dormire...la TV si accendeva per conto suo.
Si può sostare solo per la comodità di un volo presto.

2026-10-21 • via Nuitee
C
Cinzia • solo_traveller • it
9
Pros:

L'accoglienza e la posizione

Cons:

Nulla

2026-10-18 • via Nuitee
G
Gallien • couple • fr
7
Pros:

Pratique car directement dans l’aéroport. Attention, il se trouve dans le terminal 1 a 20 min en voiture du terminal 2

Cons:

Petit pour le prix
Pas de laverie possible pour l’horaire demandé après m’avoir dit qu’un autre hôte m’ait indiqué que c’était possible

2026-10-18 • via Nuitee
C
Cinzia • solo_traveller • it
9
Hotel surabaja
Pros:

Accoglienza e ordine della camera. E posizione

Cons:

Nulla

2026-10-16 • via Nuitee
W
Will • couple • gb
9
Pros:

Perfect location for a flight, although a little more expensive it pays for itself for convince. They are very small rooms, our bags just fit on the floor around the bed, but for one night it's fine. Plenty of food below the hotel, they do room service also and there is a free shuttle bus to international terminal right outside.

Cons:

Very small rooms.

2026-10-15 • via Nuitee
K
Katarzyna • solo_traveller • de
6
Pros:

Die Lage, war sehr ruhig

Cons:

Frühstück, nur Toast und Marmelade
Obst war nicht mehr frisch

2026-10-14 • via Nuitee
E
Eve • couple • us
8
Pros:

Adjacent to the airport - perfect for domestic air travel within Indonesia.

2026-10-12 • via Nuitee
P
Patrick • couple • ch
7
Örtlichkeit vor Comfort
Pros:

die Lage ist perfekt um die morgen Flüge zu nutzen

Cons:

Sauberkeit in den Zimmern, Leistung und Geräusche der Klimaanlage

2026-10-10 • via Nuitee
C
Chiara • solo_traveller • it
7
2026-10-08 • via Nuitee
K
Kaelan • couple • id
9
Menyenangkan dan tidak stress menunggu penerbangan lanjutan meski pagi hari.
Pros:

Sarapan pagi belum pernah saya coba selama dua kali , bukan karena apan tapi kejar pesawat pagi. Mungkin lain kali dicoba. Yang menarik rupanya dapat transfer gratis utk ke Terminal 2 jam 05.00 pagi dg driver membantu angkatkan bagasi dari lantai atas ke tempat parkir. Sungguh tenang hati. Terima kasih.

Cons:

Layanan di kamar , waktu itu cuma diberi disiapkan 1 sikat gigi, padahal berdua.

2026-10-07 • via Nuitee
T
Troy Reed • solo_traveller • sg
2
2026-09-19 • via Nuitee
S
Samir • solo_traveller • ae
8
2026-09-17 • via Nuitee
Y
Ying-kit • extended_group • sg
9
Great for layover
Pros:

Location is perfect for early flight out of Surabaya. Just above Terminal 1.

Cons:

Basic amenities, keep expectations low.

2026-09-16 • via Nuitee
D
Daniel • couple • tw
7
2026-09-13 • via Nuitee
S
Svidró • solo_traveller • hu
10
2026-09-12 • via Nuitee
S
Stacey • solo_traveller • id
1
Pros:

It's basically a capsule.

Cons:

The staff charged us a ridiculous amount of money because my nephew had a blood nose as he was sleeping so a smear at top of sheet plus a spot no bigger than my small finger nail on the top of my sheet could have been there for all I know as I had my backpack on the bed..No notice of excessive charges if marks on sheets. NOTICE ..quite clear about no smoking, Viping ..if I knew I would be charged over washable marks on sheets I certainly would not place my backpack on bed..The policy is not on the company's hotel policy nor is it pointed out on checking in..so felt very much trapped and ripped of due to covert operations..I understand the blood smear but I also would have washed it and explained to staff thats why its hung to dry..The staff said its their instructions from hotel management..I wonder? I would never use again I like to be informed of possible costs not blindsided. The staff said they throw the sheets away thats the massive charge..That I don't belive..

2026-09-11 • via Nuitee