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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Facilities for disabled guests
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Non-smoking throughout
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Invoice provided
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Smoke alarms
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24-hour security
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Key card access
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Extended Stay America Select Suites - Provo - American Fork in Lehi. Each spacious room is equipped with a flat-screen TV, a kitchen, air conditioning, and a private bathroom, ensuring a relaxing stay for all guests.
Family-Friendly Environment
Ideal for families, our hotel offers family rooms to accommodate everyone comfortably. With free WiFi and free private parking, you can enjoy a stress-free and enjoyable vacation with your loved ones.
Convenient Location
Located just 12 km from Thanksgiving Point and 26 km from Provo Municipal Airport, our hotel provides easy access to popular attractions and seamless travel arrangements. Book your stay now for a memorable experience at Extended Stay America Select Suites - Provo - American Fork.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
N/a
Pet policy and acknowledgement. Didn’t disclaim properly with other websites and didn’t explain it at check in. Paid $32 more than what room was supposed to be. Sink stopper broken and little amenities
It was close to airport only 5 minute drive
Seemed pretty shady cops showed up to a drunk guy in the parking blasting some techno music wok up two floors of people.
This hotel seems to be half road crews and construction workers and the other half a homeless shelter. Its dirty and the parking lot is filled with people hanging out.
No elevator
Big refrigerator was too loud for me to sleep
I booked the room for my wife's brother, and when they arrived at the hotel, they said there were some rough-looking guys in the parking lot in tank tops working on a car. They actually referred to them as gangbangers.
When they got to the room, they were expecting a regular bed in a frame, and said the beds looked like military beds. I've seen the beds in a picture, and I saw nothing wrong with them. This type of facility is designed for people who need a full-service location to stay in while traveling for extended periods.
The only thing that I would have been concerned with was the guys in the parking lot working on a car. That is not something you like to see in a hotel parking lot.
Let us check in early
TV did not work, no iron or hair dryer.
Absolutely nothing
Everything!!!! The desk clerk was rude, the place the room was dirty, and the smell of Marijuana lingered in the bathroom. Just a very uncomfortable uninvited place. I called to let the desk clerk know how uncomfortable I felt, the room was dirty n asked if I could possibly get a refund. She told me it would take 5-10days. I told her I would stay, and she agreed to make sure I was okay. I said I should be. No cell phone service in the building so I called her back, she helped me with the wifi and told her I was okay. She told me they were exchanging shifts but will let the new clerk know and make sure everything is okay. Stayed in the room for another 20 minutes. I finally got service so I called my son and told him where I had rented a motel. Right after there was a knock on the door, I checked to see who it was. There were 2 ladies at the door bith workers, I opened the door and the desk clerk who I spoke to told me I had to leave. I asked why and she said she pressed the refund button. I asked her why she did that after the fact I told her I was staying. She said after the 1st conversation she said the best thing to do was refund my money. I said but why didn't you tell me what you did, even during our conversation about the wifi. She said wasn't sure. I said so now I don't have a place to stay, I have no money to get another room anywhere. She was very rude about it, no customer service at all. She said we will need to escort you out the building. I asked her why? I didn't do anything wrong. She said because you can't stay here because I refunded your money. OMG I was soooooooo upset by this time because I was being told to leave, I had nowhere to go and I had only enough money to cover my gas and little to nothing for food. This is the worst experience I ever had with any motel. Her is name is Mariah, she needs to be trained in customer service and her attitude was horrible.
Overbooked. Got a room that was not right. They called to inform me That there was issues with the room they had for me. Got to the room they gave me was not equiped for the amount of people we had. Very disappointing. Will find another place in the future.
The staff are very accommodating and good people
Location
Bed ans size of room
Location
Beds were uncomfortable and little
Front desk employee was very nice and professional
Water was turned off
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