Extended Stay America Select Suites - Jacksonville - North

Hotels
•
Extended Stay America Select Suites
8 (265 reviews)
10520 Balmoral Circle West , Jacksonville , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Roaches and bed bugs
Poor room quality

Categories

Cleanliness
5.46
Numerous complaints about roaches, bed bugs, and overall cleanliness.
Service
9.93
Many reviews mentioned helpful and friendly staff.
Location
9.47
Location appreciated for accessibility, though some noted external factors.
Room Quality
6.42
Issues with room quality like broken amenities and infestation complaints.
Amenities
7.45
Missing kitchen and complaints about the overall upkeep.
Value for Money
8.41
Good price mentioned, but concerns over quality and cleanliness diminish value.
Food and Beverage
9.46
No specific comments, assumed standard for hotel tier.
Overall Experience
7.43
Numerous negative experiences cloud the overall impression of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Convenient Location in North Jacksonville

Located in the bustling North Jacksonville district, Extended Stay America Select Suites - Jacksonville - North offers a prime spot near popular attractions. Just a short distance away from Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX, guests can easily explore the city's highlights.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our air-conditioned rooms, each equipped with a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy complimentary toiletries for added convenience during your stay.

Nearby Landmarks and Easy Airport Access

Explore nearby points of interest such as the Museum of Science & History and Veterans Memorial Wall. With the Jacksonville International Airport just 10 km away, traveling to and from Extended Stay America Select Suites is a breeze.

Book your stay now at Extended Stay America Select Suites - Jacksonville - North for a memorable and convenient visit to Jacksonville!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 265 reviews
Cleanliness: 5.46
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 7.43
K
Karl • couple • us
5
Great staff!! Needs to be bombed for palmetto bugs. As an inspector they are fortunate to be in business
Pros:

Staff

Cons:

Roaches

2026-04-11 • via Nuitee
A
Americo • solo_traveller • us
2
Cons:

Dirty. Bugs crawling all over. Dirty sheets, dirty bed, dirty towels

2026-04-10 • via Nuitee
J
James • solo_traveller • us
1
Worst stay I have ever had checked out and went to another hotel
Pros:

Nothing it was a cockroach den, killed five within ten minutes and booking.com never reached out to me when I left a message. Would never recommend this location for anyone

Cons:

I didn’t like the dead roaches under the bed the live roaches crawling on the walls and bed.

2026-04-09 • via Nuitee
R
Roderick • couple • us
1
Pros:

Nothing

Cons:

The front desk and staff

2026-04-09 • via Nuitee
C
Cannon • couple • us
5
2026-04-06 • via Nuitee
R
Renaudo • couple • us
1
Pros:

Nothing

Cons:

Dirty and had
Roaches and they didn’t return my money because they said I pulled the sheets back smh never again

2026-04-03 • via Nuitee
C
Cortney • solo_traveller • us
2
Too good to be true
Pros:

I like the fact when I lost my key in the middle of the night The staff came from downstairs and unlocked the door

Cons:

The key in the front door do not work anybody can walk in The bathroom was nasty they had roaches the lights in the bathroom wasn't working some of the rooms don't have phone some of the rooms don't have working TVs and ACs The front desk close at 10:00 you have to wait and call for somebody to come downstairs The elevator smell like pee being that I was for out of town the old saying goes if it look too good to be true it probably isn't true The price fool me and I might not have photos but I have a video


I'm

2026-03-31 • via Nuitee
K
Kyler • couple • us
5
2026-03-30 • via Nuitee
M
Mauro • couple • us
1
Cons:

Smells bad

2026-03-27 • via Nuitee
C
Courtney • solo_traveller • us
1
2026-03-20 • via Nuitee
V
Vivien • family_with_children • hu
4
Pros:

Jó elhelyezkedés, közel a Disney World

Cons:

Koszos volt és hangos

2026-03-19 • via Nuitee
K
Kayla • couple • us
1
The staff was nice but couldn't stay because of so many reasons.
Pros:

The front desk lady was very nice. she refunded the hotel for us.

Cons:

The parking lot smells of pee, the room was small and smelled of cigarettes, there were holes in the wall, and the floor was coming up. The parking lot had a lot of people hanging out that were sketchy. People ran up and down the halls and were loud.

2026-03-16 • via Nuitee
D
Donald • solo_traveller • us
10
2026-03-13 • via Nuitee
C
Cynthia • couple • us
1
Gross hotel
Pros:

Nothing

Cons:

Questionable looking people hanging around all night. Everything smelled like cigarette smoke and marijuana.

2026-03-10 • via Nuitee
B
Barbara • solo_traveller • us
5
Overall it was a comfortable stay .
Pros:

The staff was very friendly.

Cons:

It has a kitchen but no dishes or pots and pans. The children that was staying there ran around making all kinds of noise all hours of the night.

2026-02-27 • via Nuitee
C
Charles • couple • us
10
2026-02-26 • via Nuitee
E
Elisha • couple • us
5
2026-02-24 • via Nuitee
B
Barbara • couple • us
1
Nasty hotel will not stay again
Pros:

The shower wasn't clean and there was leftovers food in the fridge and the bed wasn't really made. There was roaches all over the place and the TV didn't work. I will not recommend this place to anyone. They was smoking pot in the rooms and you could smell it in the hallway.

Cons:

Everything this was so sickening that there was roaches and the leftover food. And no clean towels or wash clothes and not soap in this room. The reason I stay was the first time was wonderful but this last time turn me against it. I feel I should a least get some of my money back. From this. But I know that I won't but it will be nice to because of the bad way it is

2026-02-22 • via Nuitee
H
Hoskins • couple • us
9
2026-02-13 • via Nuitee
D
Dale • couple • us
2
2026-01-29 • via Nuitee