Extended Stay America Select Suites - Jacksonville - North

Hotels
•
Extended Stay America Select Suites
8 (309 reviews)
10520 Balmoral Circle West , Jacksonville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Roaches and bed bugs
Poor room quality

Categories

Cleanliness
5.46
Numerous complaints about roaches, bed bugs, and overall cleanliness.
Service
9.93
Many reviews mentioned helpful and friendly staff.
Location
9.47
Location appreciated for accessibility, though some noted external factors.
Room Quality
6.42
Issues with room quality like broken amenities and infestation complaints.
Amenities
7.45
Missing kitchen and complaints about the overall upkeep.
Value for Money
8.41
Good price mentioned, but concerns over quality and cleanliness diminish value.
Food and Beverage
9.46
No specific comments, assumed standard for hotel tier.
Overall Experience
7.43
Numerous negative experiences cloud the overall impression of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Convenient Location in North Jacksonville

Located in the bustling North Jacksonville district, Extended Stay America Select Suites - Jacksonville - North offers a prime spot near popular attractions. Just a short distance away from Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX, guests can easily explore the city's highlights.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our air-conditioned rooms, each equipped with a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy complimentary toiletries for added convenience during your stay.

Nearby Landmarks and Easy Airport Access

Explore nearby points of interest such as the Museum of Science & History and Veterans Memorial Wall. With the Jacksonville International Airport just 10 km away, traveling to and from Extended Stay America Select Suites is a breeze.

Book your stay now at Extended Stay America Select Suites - Jacksonville - North for a memorable and convenient visit to Jacksonville!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 309 reviews
Cleanliness: 5.46
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 7.43
K
Kenmeisha • solo_traveller • us
4
Pros:

They canceled my stay for those days and I had to rebook them on Thursday and paid them $575 but they took for those 3 days that I booked the first days they took my money for one day and it was $250 and they were supposed to give me partial payment back but they did it and they got a refund out of my account for the whole 250 and they wasn't supposed to it was supposed to send me some money back and they did in so I kind of want my 250 back so no I didn't get to spend those days there at the book another reservations to spend those days there they canceled it and they only paid for one day

Cons:

Can y'all see how y'all can get my refund back and sent back to my card for those days

2026-09-15 • via Nuitee
F
Ferraro • couple • us
5
Filthy and uncomfortable with party druggies out front and police 5 cars
Pros:

Cock roaches, floor spacers and old looking. Filthy floors, terrible beds worst sleep pillows and beds and party guys drinking smoking drugs out front no good. Homeless people on streets and managers can get off there butts to help, WiFi and tv suck had issues with WiFi spelling name back wards get WiFi on. Tv broken wobbles doesn’t pivot.

Small ass tv

Worst bed and pillows and sheets

Cons:

All above tv small
Bed small and terrible toilet runs and terrible shower head and just dirty place

2026-09-15 • via Nuitee
M
MILDRED MAXWELL-AYRES • solo_traveller • us
9
2026-09-08 • via Nuitee
A
Anneneettra • family_with_children • us
9
2026-09-01 • via Nuitee
C
Cohran • solo_traveller • us
8
2026-08-27 • via Nuitee
C
Cohran • solo_traveller • us
7
2026-08-25 • via Nuitee
C
Cohran • solo_traveller • us
8
2026-08-19 • via Nuitee
C
Cohran • solo_traveller • us
8
2026-08-19 • via Nuitee
D
DeAngela • couple • us
1
The manager was very unprofessional and rude I’ll never stay there again
Cons:

The manager was rude

2026-08-05 • via Nuitee
E
Emanuel • couple • us
8
It was ok
Pros:

It was ok

Cons:

The noise

2026-08-03 • via Nuitee
J
Jeffery Collins • solo_traveller • us
10
2026-08-02 • via Nuitee
J
Jeffery Collins • solo_traveller • us
10
2026-08-02 • via Nuitee
R
Randi • solo_traveller • us
1
Pros:

Location only

Cons:

Everything the rooms were filthy vested with roaches the inside of the building was horrible I switched on twice before getting the last one when I just decided not to stay there

2026-07-23 • via Nuitee
C
Chris • couple • us
2
Pros:

It was ok

Cons:

The manager was very rude

2026-07-21 • via Nuitee
C
Chris • solo_traveller • us
4
2026-07-20 • via Nuitee
J
Joi • solo_traveller • us
7
Pros:

The cost was a yes for me.

Cons:

The building itself is very dusty. Room was clean but lots of dust. I had a sneeze attack due to the dust. Shower pressure is terrible.

2026-07-13 • via Nuitee
V
Vaughn • solo_traveller • us
2
I will never again stay there nor recommend anyone to stay.
Pros:

Location….

Cons:

I stayed only one night, front deck personal staffing refused to give me fresh towels and rags for next day. Front desk staffing lazy and not friendly.. there was mold on the ceilings and bath tub was dirty. Room smells like a smoker room, I don’t smoke. Never again I will stay there. I weather sleep in my car.

2026-07-12 • via Nuitee
J
Jeffery Collins • solo_traveller • us
10
2026-07-10 • via Nuitee
J
Jeffery Collins • solo_traveller • us
10
2026-07-10 • via Nuitee
E
Elisha • solo_traveller • us
6
Pros:

N/a

Cons:

N/a

2026-07-09 • via Nuitee