Extended Stay America Select Suites - Jacksonville - North

Hotels
Extended Stay America Select Suites
8 (302 reviews)
10520 Balmoral Circle West , Jacksonville , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Roaches and bed bugs
Poor room quality

Categories

Cleanliness
5.46
Numerous complaints about roaches, bed bugs, and overall cleanliness.
Service
9.93
Many reviews mentioned helpful and friendly staff.
Location
9.47
Location appreciated for accessibility, though some noted external factors.
Room Quality
6.42
Issues with room quality like broken amenities and infestation complaints.
Amenities
7.45
Missing kitchen and complaints about the overall upkeep.
Value for Money
8.41
Good price mentioned, but concerns over quality and cleanliness diminish value.
Food and Beverage
9.46
No specific comments, assumed standard for hotel tier.
Overall Experience
7.43
Numerous negative experiences cloud the overall impression of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Convenient Location in North Jacksonville

Located in the bustling North Jacksonville district, Extended Stay America Select Suites - Jacksonville - North offers a prime spot near popular attractions. Just a short distance away from Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX, guests can easily explore the city's highlights.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our air-conditioned rooms, each equipped with a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy complimentary toiletries for added convenience during your stay.

Nearby Landmarks and Easy Airport Access

Explore nearby points of interest such as the Museum of Science & History and Veterans Memorial Wall. With the Jacksonville International Airport just 10 km away, traveling to and from Extended Stay America Select Suites is a breeze.

Book your stay now at Extended Stay America Select Suites - Jacksonville - North for a memorable and convenient visit to Jacksonville!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 302 reviews
Cleanliness: 5.46
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 7.43
J
Joi solo_traveller us
7
Pros:

The cost was a yes for me.

Cons:

The building itself is very dusty. Room was clean but lots of dust. I had a sneeze attack due to the dust. Shower pressure is terrible.

2026-07-13 via Nuitee
V
Vaughn solo_traveller us
2
I will never again stay there nor recommend anyone to stay.
Pros:

Location….

Cons:

I stayed only one night, front deck personal staffing refused to give me fresh towels and rags for next day. Front desk staffing lazy and not friendly.. there was mold on the ceilings and bath tub was dirty. Room smells like a smoker room, I don’t smoke. Never again I will stay there. I weather sleep in my car.

2026-07-12 via Nuitee
J
Jeffery Collins solo_traveller us
10
2026-07-10 via Nuitee
J
Jeffery Collins solo_traveller us
10
2026-07-10 via Nuitee
E
Elisha solo_traveller us
6
Pros:

N/a

Cons:

N/a

2026-07-09 via Nuitee
J
Jeffery Collins solo_traveller us
10
2026-07-08 via Nuitee
S
Shirlyndria couple us
1
Horrible
Pros:

Nasty, smells bad, lights didn’t work

Cons:

Very nasty, smell bad, customer service wasn’t good, room was not clean, outside had a lot of people throwing trash on ground

2026-07-06 via Nuitee
A
Antoneyo solo_traveller us
1
2026-07-06 via Nuitee
P
Philziya couple us
10
Very comfy my tv works my stove works everything was up in working
Pros:

Everything was nice and professional

Cons:

Nothing at alll everything was good

2026-06-30 via Nuitee
T
Tameika couple us
7
2026-06-30 via Nuitee
D
DaRon solo_traveller us
6
2026-06-28 via Nuitee
J
Jeffery Collins solo_traveller us
10
2026-06-25 via Nuitee
K
King couple us
8
Pros:

The staff, particularly Ms.Angela.... She always has a beautiful smile and welcoming aura.... She never had any issues with answering/solving any problem that may have been brought to her attention.... Ms.Angela your exceptional and I thank you for making my stay comfortable.

2026-06-23 via Nuitee
S
Shunniece couple us
7
2026-06-23 via Nuitee
G
Greis couple us
1
Pros:

No breakfast offered. Place was like a rehab facility. Do not recommend.

Cons:

Everything. Beds were awful. Rooms smelled like mold.

2026-06-22 via Nuitee
T
thompson solo_traveller us
1
Terrible
Pros:

Nothing

Cons:

Everything

2026-06-20 via Nuitee
J
Jeffery Collins solo_traveller us
10
2026-06-19 via Nuitee
L
Lakeshia couple us
1
It’s was the worse experience I had with a hotel/motel
Pros:

The property was dirty had a bad smell roaches ,mold

Cons:

Had a horrible smell had roaches had mold in the bathroom and every where the fridge was not that cold

2026-06-14 via Nuitee
O
op solo_traveller us
10
Pros:

Everything is GOOD!

Cons:

Need 2 Elevators

2026-06-09 via Nuitee
C
Curry solo_traveller us
10
2026-06-06 via Nuitee