Extended Stay America Select Suites - Jacksonville - North

Hotels
Extended Stay America Select Suites
8 (246 reviews)
10520 Balmoral Circle West , Jacksonville , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Roaches and bed bugs
Poor room quality

Categories

Cleanliness
5.46
Numerous complaints about roaches, bed bugs, and overall cleanliness.
Service
9.93
Many reviews mentioned helpful and friendly staff.
Location
9.47
Location appreciated for accessibility, though some noted external factors.
Room Quality
6.42
Issues with room quality like broken amenities and infestation complaints.
Amenities
7.45
Missing kitchen and complaints about the overall upkeep.
Value for Money
8.41
Good price mentioned, but concerns over quality and cleanliness diminish value.
Food and Beverage
9.46
No specific comments, assumed standard for hotel tier.
Overall Experience
7.43
Numerous negative experiences cloud the overall impression of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Convenient Location in North Jacksonville

Located in the bustling North Jacksonville district, Extended Stay America Select Suites - Jacksonville - North offers a prime spot near popular attractions. Just a short distance away from Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX, guests can easily explore the city's highlights.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our air-conditioned rooms, each equipped with a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy complimentary toiletries for added convenience during your stay.

Nearby Landmarks and Easy Airport Access

Explore nearby points of interest such as the Museum of Science & History and Veterans Memorial Wall. With the Jacksonville International Airport just 10 km away, traveling to and from Extended Stay America Select Suites is a breeze.

Book your stay now at Extended Stay America Select Suites - Jacksonville - North for a memorable and convenient visit to Jacksonville!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 246 reviews
Cleanliness: 5.46
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 7.43
H
Hoskins couple us
9
2026-02-13 via Nuitee
D
Dale couple us
2
2026-01-29 via Nuitee
S
Samantha couple us
1
Pros:

nothing

Cons:

place had roaches

2026-01-17 via Nuitee
M
Michal solo_traveller ca
4
2025-12-15 via Nuitee
H
Harris couple us
1
It was a very bad experience.
Pros:

Location

Cons:

Everything, there were roaches every we got eaten up by bed bugs and we had to change rooms a total of three times and the second room which was 209 the door didn’t even lock all the way you could shake the handle and the door will still open back up and I love Jacksonville but I will never stay there again.

2025-12-15 via Nuitee
A
Aisha couple us
6
2025-12-15 via Nuitee
B
Brandon couple us
8
2025-12-11 via Nuitee
W
Wilson couple us
6
2025-12-03 via Nuitee
S
Susan couple us
7
Pros:

It was somewhere to put our heads after a long day of driving. It was a great price.

Cons:

The person working the front was not very friendly

2025-11-19 via Nuitee
S
Shanika couple us
10
2025-11-17 via Nuitee
P
Pough solo_traveller us
1
Cons:

The property manager

2025-11-08 via Nuitee
J
Jackson couple us
8
Pros:

The peace and quiet

Cons:

The roaches

2025-11-04 via Nuitee
S
Samantha family_with_children us
10
Was good
Pros:

Staff were very helpful and polite!

2025-11-04 via Nuitee
D
Deandre extended_group us
6
2025-11-03 via Nuitee
1
181ieshad Business
10
Good customer service
Pros:

The staff had great customer service skills and very sweet. The GM Angela was great she checked us in with no issues and accommodated all of my needs.housekeeping comes by every day would definitely recommend!

2025-10-30 via Tripadvisor
J
Justin
4
Pros:

Would not Recommend .. Sketchy Place

2025-10-11 via Nuitee
K
kathrinwH1239LA Solo travel
10
Amazing
Pros:

Stephen, Sadea Ang Angela are great workers
Very hospitable overall.
They really go out of their way to make sure I’m happy

2025-10-04 via Tripadvisor
W
Woods family_with_children us
1
That was an awful and embarrassing place to want to spend the night at I wouldn't recommend no one t
Pros:

There's no kitchen breakfast bar

Cons:

I don't like the marijuana smell in the hallways with the children were playing and being noisy and I did not like the roaches crawling in the bed and coming out when it was time to eat and I didn't like that the kitchen burner didn't want to turn off I don't like that the electric went off for 20 to 30 minutes and I experience bed bugs that when I went back home I had to get my apartment treated after spending the nights and days there I never had them in my room before then

2025-10-03 via Nuitee
S
Sherry family_with_children
6
Pros:

I made a mistake thinking it would be half as decent as Extended Stay America Premiere. To start it appears that the building use to be an apartment building turned into a hotel. Also seems like they have a contract to allow for homeless or displaced families to live there. It was very quiet and everyone was pleasant. BIGGEST issue is that there was a small infestation of roaches that were constantly being killed. Only ONE towel and washcloth given for 4 people. If you have to stay here then do what you have to do, but it wouldn’t be my first choice.

2025-10-03 via Nuitee
C
Cheryl
10
I love it here
Pros:

It’s quite surrounded by stores walking distance and driving, the ppl here are friendly and very helpful

2025-09-21 via Nuitee