Extended Stay America Select Suites - Cleveland - Avon

Hotels
•
Extended Stay America Select Suites
5.2 (201 reviews)
1610 Moore Rd , Avon , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Proximity to local attractions
Friendly staff on rare occasions
Cons:
Filthy conditions
Poor customer service
Safety concerns

Categories

Cleanliness
3.84
The reviews indicate a filthy environment with roaches, dust, and dirty rooms.
Service
5.81
There were consistent issues with the front desk service and lack of staff presence.
Location
7.85
The location received some positive feedback, though safety concerns were raised.
Room Quality
4.8
Complaints about room maintenance, such as broken locks and general upkeep.
Amenities
3.83
Many advertised amenities were missing, and what was available was poorly maintained.
Value for Money
4.79
Guests felt the pricing was too high compared to the quality and services provided.
Food and Beverage
6.84
No specific mentions; assumed to be standard quality for this hotel tier.
Overall Experience
3.81
Overall negative experiences reported with multiple critical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:17

Property Description

Convenient Location
Located in Avon, just a short distance from popular attractions like Westfield Great Northern Shopping Center and NASA Glenn Research Center.

Home-like Amenities
Enjoy air-conditioned rooms with a private bathroom, free WiFi, flat-screen TV, and a kitchen equipped with a fridge for a comfortable stay.

Family-Friendly
Featuring family rooms, making it an ideal choice for travelers with children.

Experience a cozy and convenient stay at Extended Stay America Select Suites - Cleveland - Avon. Book now for a memorable experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.2
Based on 201 reviews
Cleanliness: 3.84
Service: 5.81
Location: 7.85
Room Quality: 4.8
Amenities: 3.83
Value for Money: 4.79
Food and Beverage: 6.84
Overall Experience: 3.81
S
Shannon • couple • us
1
Never again.
Pros:

Nothing i checked out early

Cons:

Everything. Bed was uncomfortable, room was dirty, kitchenette was barely functional, bugs, and the bathroom was dingy

2026-07-04 • via Nuitee
A
Agnieszka • solo_traveller • us
4
Don’t stay here unless you have to
Pros:

Nothing to like

Cons:

Suspicious location

2026-07-04 • via Nuitee
E
Edward • solo_traveller • us
6
Noisy
Pros:

Close enough to stores

Cons:

Too much freeway noise!

2026-06-25 • via Nuitee
M
Mallory • couple • us
3
2026-06-23 • via Nuitee
R
Richard • family_with_children • us
2
Location was great stay and hotel was awful.
Pros:

The location

Cons:

Exhaust fan didn’t work in the bathroom. Floor was sticky and blinds. Smelled like cigarette smoke. Staff was hard to get ahold of

2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
6
2026-05-28 • via Nuitee
B
Brian • couple • us
1
The stay that was reserved and paid for but never happened
Pros:

Good location

Cons:

They double booked me so when I showed up for my reservation they didn’t have any rooms then needed to wait for a reimbursement but first they charged me $78 for “cancellation” when in reality it’s them that didn’t have their shit together.

2026-05-12 • via Nuitee
H
Huizinga • solo_traveller • us
10
Pros:

Great price, very friendly staff. Highly recommend.

Cons:

No coffee

2026-04-27 • via Nuitee
C
celis • couple • us
8
2026-04-03 • via Nuitee
C
Carlee • couple • us
1
2026-03-24 • via Nuitee
K
Kyonna • family_with_children • us
1
2026-03-15 • via Nuitee
C
Carlee • couple • us
2
2026-02-27 • via Nuitee
J
Jeffrey • solo_traveller • us
2
Never going back to this facility
Pros:

Didn't notice

Cons:

Filthy
TV didn't work
Took over 30 minutes until somebody showed to front desk and that was only because a tenant sought out an employee

2026-02-27 • via Nuitee
G
Gabrielle • couple • us
7
2026-01-27 • via Nuitee
D
Deborah • couple • us
1
Would only recommend this place to people I don't like very much.
Pros:

Nothing!

Cons:

Facility was poorly maintained and a bit forbidding in appearance.
There was no one to check us in, despite calling out and knocking at the front desk.
We decided to stay elsewhere, and were not very surprised to see the local police arriving as we left the parking lot!

2026-01-19 • via Nuitee
J
John • couple • us
1
It was 11 o’clock at night in Climate. Weather reservations were made couldn’t get anybody to come to the desk. Couldn’t
Pros:

Nothing couldn’t get anybody to wait on us so I left never got checked in. Customer service sucked.

Cons:

Couldn’t get anybody to the front desk to even get checked in didn’t stay. I left went down the street to the Marriott will never consider that hotel ever again.

2026-01-19 • via Nuitee
S
Shani • extended_group • us
3
Pros:

Location

Cons:

Cleanliness.

2026-01-14 • via Nuitee
J
John • couple • us
1
PTSD
Pros:

The hotel needs demolished. Roaches, no tv remote, phone didn’t work cleaning supplies on floor in bathroom and caked dirt on corners of floor

Cons:

Everything could have been better

2026-01-06 • via Nuitee
S
Santiago • family_with_children • us
8
2026-01-05 • via Nuitee
S
Simmons • couple • us
8
2025-12-12 • via Nuitee