Extended Stay America Select Suites - Cleveland - Avon

Hotels
•
Extended Stay America Select Suites
5.2 (208 reviews)
1610 Moore Rd , Avon , us
+1 440-934-1909

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Proximity to local attractions
Friendly staff on rare occasions
Cons:
Filthy conditions
Poor customer service
Safety concerns

Categories

Cleanliness
3.84
The reviews indicate a filthy environment with roaches, dust, and dirty rooms.
Service
5.81
There were consistent issues with the front desk service and lack of staff presence.
Location
7.85
The location received some positive feedback, though safety concerns were raised.
Room Quality
4.8
Complaints about room maintenance, such as broken locks and general upkeep.
Amenities
3.83
Many advertised amenities were missing, and what was available was poorly maintained.
Value for Money
4.79
Guests felt the pricing was too high compared to the quality and services provided.
Food and Beverage
6.84
No specific mentions; assumed to be standard quality for this hotel tier.
Overall Experience
3.81
Overall negative experiences reported with multiple critical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:17

Property Description

Convenient Location
Located in Avon, just a short distance from popular attractions like Westfield Great Northern Shopping Center and NASA Glenn Research Center.

Home-like Amenities
Enjoy air-conditioned rooms with a private bathroom, free WiFi, flat-screen TV, and a kitchen equipped with a fridge for a comfortable stay.

Family-Friendly
Featuring family rooms, making it an ideal choice for travelers with children.

Experience a cozy and convenient stay at Extended Stay America Select Suites - Cleveland - Avon. Book now for a memorable experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

5.2
Based on 208 reviews
Cleanliness: 3.84
Service: 5.81
Location: 7.85
Room Quality: 4.8
Amenities: 3.83
Value for Money: 4.79
Food and Beverage: 6.84
Overall Experience: 3.81
D
Dana • solo_traveller • us
3
Pros:

The bathroom was nice and clean and the shower was nice because it had good water pressure.

Cons:

Waited in the waiting room to check in for over 20 minutes.
Got to our room to realize it only had a queen bed. I was under the impression that since there were two guests there would have been 2 queen beds.
I stay at this hotel often and most stays have been good.
Outside of the hotel had trash strung all over and it smelled very bad.

2026-08-11 • via Nuitee
I
Ian • solo_traveller • us
2
Smelly
Pros:

Nothing

Cons:

Nothing

2026-08-07 • via Nuitee
A
Ashley • solo_traveller • us
9
It was good and good distance from where I went to
Pros:

I enjoyed my stay. I was quiet inside but highway could be heard but not too loud. It was really cold upon entering, so I turned off the air .

Cons:

I didn’t like that left my food and OJ in the fridge 🤦‍♀️

2026-08-03 • via Nuitee
K
Keyaira • extended_group • us
1
Not worth staying here its gross and unprofessional.
Pros:

Not much the front desk guy was nice

Cons:

The front desk clerk though nice gave us keys that didn't work. Then when they were fixed someone else was in that room. Once we got that sorted out it was like 40 mins of waiting to get into the room from all this. Room was unclean. Walls are gross, kitchen stove sticky, the floors were not washed there were spill marks and sticky stops all over. Hair and bugs in the corners and edges. When leaving there was dog pee by the elevator and it had been walked threw so pee tracks were all-over very very unsanitary.

2026-08-03 • via Nuitee
B
Bryna • couple • us
5
2026-07-24 • via Nuitee
M
Malinowski • solo_traveller • us
1
Cons:

Received a phone call at 4pm, checking at 3, advising hotel was overbooked. Had to scramble to find another hotel. Not happy that I wasnt informed earlier in the day

2026-07-21 • via Nuitee
J
John • solo_traveller • us
10
Nice
Pros:

They have excellent service

Cons:

They don’t have breakfast

2026-07-14 • via Nuitee
S
Shannon • couple • us
1
Never again.
Pros:

Nothing i checked out early

Cons:

Everything. Bed was uncomfortable, room was dirty, kitchenette was barely functional, bugs, and the bathroom was dingy

2026-07-04 • via Nuitee
A
Agnieszka • solo_traveller • us
4
Don’t stay here unless you have to
Pros:

Nothing to like

Cons:

Suspicious location

2026-07-04 • via Nuitee
E
Edward • solo_traveller • us
6
Noisy
Pros:

Close enough to stores

Cons:

Too much freeway noise!

2026-06-25 • via Nuitee
M
Mallory • couple • us
3
2026-06-23 • via Nuitee
R
Richard • family_with_children • us
2
Location was great stay and hotel was awful.
Pros:

The location

Cons:

Exhaust fan didn’t work in the bathroom. Floor was sticky and blinds. Smelled like cigarette smoke. Staff was hard to get ahold of

2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
6
2026-05-28 • via Nuitee
B
Brian • couple • us
1
The stay that was reserved and paid for but never happened
Pros:

Good location

Cons:

They double booked me so when I showed up for my reservation they didn’t have any rooms then needed to wait for a reimbursement but first they charged me $78 for “cancellation” when in reality it’s them that didn’t have their shit together.

2026-05-12 • via Nuitee
H
Huizinga • solo_traveller • us
10
Pros:

Great price, very friendly staff. Highly recommend.

Cons:

No coffee

2026-04-27 • via Nuitee
C
celis • couple • us
8
2026-04-03 • via Nuitee
C
Carlee • couple • us
1
2026-03-24 • via Nuitee
K
Kyonna • family_with_children • us
1
2026-03-15 • via Nuitee
C
Carlee • couple • us
2
2026-02-27 • via Nuitee
J
Jeffrey • solo_traveller • us
2
Never going back to this facility
Pros:

Didn't notice

Cons:

Filthy
TV didn't work
Took over 30 minutes until somebody showed to front desk and that was only because a tenant sought out an employee

2026-02-27 • via Nuitee