Extended Stay America Select Suites - Pensacola - Northwest

Hotels
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Extended Stay America Select Suites
7.2 (334 reviews)
2310 West Detroit Boulevard , Pensacola , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Noisy environment
Poor maintenance

Categories

Cleanliness
5.35
Multiple reviews highlight dirty rooms, bathrooms, and a generally unkempt environment.
Service
9.31
The staff is described as friendly and kind by several guests, although some negative experiences were noted.
Location
9.35
Conveniently located near restaurants and the interstate, though it can be noisy.
Room Quality
6.31
Many reviews mention issues with room maintenance such as mold, noise, and poor bedding.
Amenities
7.34
Limited amenities available, with some reviews noting lack of basic necessities.
Value for Money
8.29
Value for money is questioned due to cleanliness and service issues, impacting overall satisfaction.
Food and Beverage
6.35
Guests expressed dissatisfaction as breakfast was not provided as expected.
Overall Experience
5.32
Overall guest experiences were negative, with multiple complaints about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Convenient Location
Located in the vibrant Pensacola, Florida region, Extended Stay America Pensacola Northwest offers easy access to popular attractions such as Intramural Field, Fairfield Village Shopping Center, and Roger Scott Athletic Complex.

Comfortable Accommodations
Each room at our hotel is thoughtfully equipped with a desk for your convenience. For guests looking for added flexibility, select rooms feature a kitchen complete with a microwave, fridge, and stovetop.

Exceptional Service
Our dedicated staff at the 24-hour front desk are always ready to assist you and provide valuable tips to enhance your stay. Explore nearby gems like Pensacola Historical Museum and enjoy seamless travel with Pensacola International Airport just 13 km away.

Experience comfort and convenience at Extended Stay America Pensacola Northwest. Book your stay today!

Important information:

Please change to be: "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.2
Based on 334 reviews
Cleanliness: 5.35
Service: 9.31
Location: 9.35
Room Quality: 6.31
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 6.35
Overall Experience: 5.32
J
jennifer • solo_traveller • us
1
2026-07-02 • via Nuitee
N
Neal • family_with_children • us
9
2026-06-29 • via Nuitee
R
Rodriguez • extended_group • us
1
Horrible!!!!
Pros:

It was at a great location.

Cons:

The staff never cleans the rooms!! They refused to stay there, wanted towels, but there was an extra charge! Which is ridiculous, since the stay was paid, and it covers that! Or it should have! The staff was not helpful at all!!!!! At first, they seem okay. But the days of the stay were just unacceptable! Never booking again in this line of hotels! It’s a disgrace, they can’t do their job right, although we paid for the full service and stay!!!!

2026-06-28 • via Nuitee
P
pirela • solo_traveller • us
9
Pros:

Limpieza, cómodo excelente precio

2026-06-24 • via Nuitee
M
McKinney • solo_traveller • us
10
Pros:

Everything was good, peaceful, clean!

Cons:

I enjoyed my stay, their wasn't anything I did not like.

2026-06-11 • via Nuitee
L
Liliana • couple • us
7
2026-05-29 • via Nuitee
R
Randy • couple • us
2
I’m not gonna repeat it again, but there should be some type of discount. Thank you.
Pros:

The first room, the key would not come unlock the door have to drive 30 minutes the second row the key did work, but I had to go outside and get something out of a vehicle he came back and the key didn’t I had to go get help away from someone for 30 minutes you’ll be back into the room. The TV did not work.

2026-05-25 • via Nuitee
T
Tim • solo_traveller • us
8
2026-05-19 • via Nuitee
S
Shaw • solo_traveller • us
9
2026-05-10 • via Nuitee
C
Christine • couple • us
1
Pros:

Nothing

Cons:

Staff was rude. Rooms were filthy.

2026-05-04 • via Nuitee
K
katreciac • Business
2
DO NOT STAY… I HAVE VIDEOS AND VOICE RECORDINS.
Pros:

I stayed at this hotel for 8months and had to change rooms every 2 to 3 months cause someone was trying to break into my room. I constantly noticed staff. They could never tell me who because the cameras DO NOT WORK. The police stays at this location. The general manager and manager put me out because I requested to move which was going to be the 4th time. They don’t care about this hotel nor the guest safety.

2026-04-20 • via Tripadvisor
M
Mason • family_with_children • us
1
2026-04-13 • via Nuitee
J
James • family_with_children • us
9
2026-03-12 • via Nuitee
J
James • family_with_children • us
9
Pros:

Nice stay, forget the lady's name at check in, but she was very helpful and accommodating.

Cons:

That had to put a work order in to have the stove top checked because it wasn't working and eventually figured out what was wrong with it and corrected it.

2026-03-05 • via Nuitee
A
Anita • family_with_children • us
7
2026-02-22 • via Nuitee
8
863vernar • Family
2
Horrible people in a spot that is first on the seen 😕
Pros:

A Ms. Loretta was working at the front desk on this night. It was 21 degrees outside horrible rain . A man and his spouse came in very elderly. She was almost carrying her husband who had just had his all his toes cut off and needed to get out of weather for the night . Because the woman didn't have both of thier i.d. cards she only had hers this ms. Loretta was horribly rude and just down right mean to the couple. At this particular location there are no sitting chairs for the gentlemen. And the lady was forced to carry her spouse back to the car . The whole thing made me cry . This woman is rude so unprofessional I will never again recommend or stay at this owners property. Hopefully other owners are better cause extended stay are my favorite home away from home but these places are franchise out and that does change things sometimes for the worst .

2026-02-01 • via Tripadvisor
Y
Yedda • solo_traveller • us
6
2026-01-19 • via Nuitee
C
Christopher • family_with_children • us
5
It was OK
Pros:

The location in ease of access

Cons:

The floors smelled like they were mopped with dirty water the AC units need to have their filters cleaned when you enter the room it smells musty and in my room 202. The shower rod was falling off the wall. It just needs some general maintenance and cleaning and when patrons have pets, I need to keep them quieter. They need to take them outside.

2026-01-19 • via Nuitee
K
Kiante • couple • us
1
2026-01-19 • via Nuitee
C
Cesar H • family_with_children • us
8
Pros:

The second room was clean and decent staff and everyone around no matter who they were . Were absolutely love that vibe.

Cons:

Just peed elevator that's it nothing else.

2026-01-03 • via Nuitee