WoodSpring Suites Des Moines Pleasant Hill

Hotels
•
WoodSpring
5.8 (80 reviews)
1525 Metro East Drive , Pleasant Hill , US
+1 515-266-9500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location for events (state fair, races)
Pet-friendly / easy access to stairwell for dog
AC worked well
Kitchenette and large fridge (when present)
Cons:
Strong cigarette smoke odor throughout building and rooms
Dirty rooms, sticky surfaces, bugs/cockroaches and possible mold
Outdated rooms, small/uncomfortable beds and flat pillows
Missing amenities (no breakfast, no kitchenette utensils, missing toiletries)
Elevator unreliable and refund/booking issues reported

Categories

Cleanliness
3
Multiple guests reported strong cigarette odor, smoke residue, bugs/cockroaches, sticky/dirty rooms and possible mold stains — overall poor cleanliness.
Service
9
Staff repeatedly described as friendly, helpful and accommodating (early check-in, helpful at events); a small number of check-in delays or refund issues were reported but most comments about staff were positive.
Location
8.5
Several guests called the location convenient for the state fair and races and noted easy access to events; good for quick stays and pet walks (near stairwell).
Room Quality
3.5
Rooms described as outdated, small beds, flat/uncomfortable pillows, smoking rooms with smoke residue and kitchenette issues; some reports of bugs and poor fixtures.
Amenities
4
Guests noted missing or poor amenities (no breakfast, no utensils in kitchenette, missing shower curtain/ice bucket/condiments/kleenex/conditioner, few in-room conveniences).
Value for Money
5
Mixed reports: some found it affordable for a one-night stay or event, while others felt it was overpriced for condition, especially during events (state fair).
Food and Beverage
4.5
Explicit complaint about lack of breakfast service; no other F&B offerings mentioned — overall below average for expectations.
Overall Experience
8.9
Guest experiences varied widely: several strongly negative stays due to smell, cleanliness and room issues, but many guests highlighted excellent staff and convenient location which redeemed stays for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Accommodation with Free WiFi

Comfortable Rooms with Flat-Screen TVs

Convenient Location and Complimentary Parking

Book your stay at Woodspring Suites - Pleasant Hill for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.8
Based on 80 reviews
Cleanliness: 3
Service: 9
Location: 8.5
Room Quality: 3.5
Amenities: 4
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 8.9
P
Paulette • solo_traveller • us
5
2026-11-03 • via Nuitee
R
Ryan • couple • us
10
Clean, spacious & great value!
Pros:

Clean clean clean! Good parking. Good kitchen set up, etc. great staff! She was new, but handled it all!

Cons:

lol dumpsters were packed, but it was Sunday night. My guess is… busy! So that’s a good sign!

2026-11-03 • via Nuitee
C
Charity • solo_traveller • us
6
Pros:

The Kitchenette, the big fridge and the fact it was a smoking room.

Cons:

The kitchenette had NO cooking utensils. (Not a pot/pan, spoon/folk. The elevator kept breaking down and I had to walk all the way to the 4th floor with laundry and groceries for at least 3 days of my week stay.

2026-10-14 • via Nuitee
J
Jean • couple • us
10
Pros:

The staffer.

2026-10-10 • via Nuitee
R
Ronnie • solo_traveller • us
1
Terrible without any customer service
Cons:

Room had smoke residue. Pillows were flat and uncomfortable, there was loud banging above and beside me for an hour at 130am

2026-09-11 • via Nuitee
P
Phil • family_with_children • us
4
I’m glad that my family was only there for only a quick overnight.
Pros:

Not much.

Cons:

Person checking in reeked of marijuana and took about 5 minutes to come down to the office. The whole building smelled of smoke and it was worse in the elevator.

2026-09-03 • via Nuitee
S
Sandra • extended_group • us
5
was convenient for visit to state fair
Pros:

friendly staff

Cons:

no breakfast, shower curtain, ice bucket, dirty clothes bag, hooks on back of bathroom door, lamp on night stand only overhead lights, kleenex, hair conditioner to name a few

2026-08-24 • via Nuitee
R
Randy • solo_traveller • us
6
2026-08-24 • via Nuitee
N
Noah • couple • us
4
3/10
Pros:

Don’t have much nice things to say. Staffed seemed friendly. I was also able to check in early which was nice.

Cons:

Smelled horrendous. Rooms were out dated. Beds were uncomfortable and small. They charged way too much for what it really is. I did go during the state fair but if then, it was overcharged.

2026-08-20 • via Nuitee
L
Lynne • couple • za
6
2026-08-17 • via Nuitee
V
Vicki Crannell • solo_traveller • us
8
Affordable for a 1 night stay
Pros:

First time traveling with my dog and we both did well. Location worked great for the event I was attending. AC worked great! It was nice that we were close to the stairwell so I could walk my dog out to go to the bathroom in the middle of the night.

Cons:

There were only 2 flat pillows and the bed was pretty firm, so I didn't sleep well.

2026-08-11 • via Nuitee
C
Christopher • solo_traveller • us
10
Stayed for the races at Iowa speedway.
Pros:

Location. The staff was amazing. Very helpful. Room was clean and smelled very nice! Would come back again

2026-08-10 • via Nuitee
A
ANDRE • solo_traveller • us
10
Pros:

Price

Cons:

Bed

2026-08-09 • via Nuitee
B
Birkenholtz • solo_traveller • us
10
2026-08-08 • via Nuitee
M
Michelle • couple • us
1
Hopefully we get the money back like the lady said we would, because we didn't stay there.
Cons:

We had to leave because the smell of cigarette smoke was so bad. We paid for two rooms with two beds got two rooms with a small double bed.

2026-08-04 • via Nuitee
L
Larry • solo_traveller • us
1
Pros:

The staff was ok

Cons:

Oder in the room, the bed was small and of poor standards. Very old kitchenette setting, black stain on ceiling in the bathroom, belive to be mold.
I WANT A REFUND, 😫.

2026-08-03 • via Nuitee
T
Tyler • couple • us
6
2026-07-21 • via Nuitee
T
Tim • solo_traveller • us
9
2026-07-16 • via Nuitee
T
Travis • couple • us
1
Would not comeback due to no refunds
Pros:

Nothing

Cons:

The room was completely dirty and sticky everywhere, extremely reeked of cigarettes on all furniture, and there were bugs in our room as well

2026-07-12 • via Nuitee
G
Gabby • couple • us
10
2026-07-06 • via Nuitee