WoodSpring Suites Texas City

Hotels
•
WoodSpring
4.7 (335 reviews)
11444 32nd Avenue N , Texas City , US
+1 409-978-2300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Some helpful/frontline staff (named staff outreach)
Cons:
Very dirty rooms and common areas
Strong unpleasant odors throughout
Hair on sheets and unclean bathroom tiles
Trash in halls and poor upkeep
Missing amenities (no iron, no phone contact)
Price/booking discrepancies and forced early checkout
Noise issues (barking dog, parking lot activity)
Old/shabby furniture and thin mattresses

Categories

Cleanliness
1.5
Multiple guests reported hair on sheets, dirty floors and bathroom tiles, trash in halls, and pervasive bad odors — cleanliness was a major issue.
Service
9
Mixed reports: several guests praised staff (one named Ben) for helpful communication and follow-up, while others reported serious manager issues and being banned without explanation. Overall some strong positive staff interactions were noted.
Location
9
Frequently cited as a positive in reviews (convenient location), though some guests mentioned nearby funeral home, parking lot activity, and nighttime noise/barking as drawbacks.
Room Quality
2
Rooms described as having thin mattresses, small TVs, old/shabby furniture, and instances of unclean tiles and hair on linens — room quality was below expectations.
Amenities
4
Amenities were limited or missing for some guests (no iron available in the building, no phone number provided); overall amenities were lacking.
Value for Money
4
Some guests booked for low cost but felt the poor conditions and unexpected charges/booking issues reduced value; mixed perceptions of whether it was worth the price.
Food and Beverage
4.7
Not mentioned in reviews. Standard quality for this hotel tier.
Overall Experience
3.4
Overall experience was largely negative: many reviewers called the stay horrible or terrible, citing smells, dirtiness, and leaving early, though a few noted helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Accommodations
WoodSpring Suites Texas City offers comfortable rooms equipped with modern amenities such as a flat-screen TV, air conditioning, and a private bathroom.

Convenient Location
Located just 30 km from popular attractions like Schlitterbahn Galveston Island Waterpark and Moody Gardens, the hotel provides easy access to nearby entertainment and leisure destinations.

Free WiFi and Parking
Guests can enjoy complimentary WiFi and private parking during their stay, ensuring a hassle-free experience at WoodSpring Suites Texas City.

Experience convenience and comfort at WoodSpring Suites Texas City. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

4.7
Based on 335 reviews
Cleanliness: 1.5
Service: 9
Location: 9
Room Quality: 2
Amenities: 4
Value for Money: 4
Food and Beverage: 4.7
Overall Experience: 3.4
K
Korrian • couple • us
1
2026-11-06 • via Nuitee
L
Lisa • solo_traveller • us
8
Pros:

Value and staff

Cons:

Seemed unsafe

2026-11-01 • via Nuitee
F
Fredrick • family_with_children • us
5
2026-10-29 • via Nuitee
L
LLULIANA • solo_traveller • us
1
Room and beds smelled bad
2026-09-09 • via Nuitee
J
Jones • solo_traveller • us
10
2026-08-19 • via Nuitee
G
Green • solo_traveller • us
10
2026-08-03 • via Nuitee
S
Smith • family_with_children • us
1
2026-08-03 • via Nuitee
S
Sedrick • solo_traveller • us
6
2026-07-25 • via Nuitee
A
Arely Yodaih • couple • mx
7
2026-07-21 • via Nuitee
R
Rachel • family_with_children • us
9
2026-07-16 • via Nuitee
K
Karla G • couple • us
6
2026-07-15 • via Nuitee
R
Rochon • solo_traveller • us
1
Very bad hotel very dirty glad I didn't get a room
Pros:

Nothing

Cons:

Was banned from the hotel wasn't giving a reason why was told to email them if I had any concerns no telephone number to call

2026-07-13 • via Nuitee
J
Johnson • solo_traveller • us
8
2026-07-13 • via Nuitee
Q
Qunnie • solo_traveller • us
8
2026-07-03 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-06-15 • via Nuitee
L
Latesha • couple • us
6
The room was good the only think is that they had hair everywhere on the sheets the floor and the bathroom that was nast
Pros:

Customer service

Cons:

They didn’t have an iron no where in the building people don’t travel with stuff like.

2026-06-04 • via Nuitee
B
Bigdawgs24 • solo_traveller • us
1
Pros:

The location

Cons:

The whole stay of the hotel, it smelled awful. It was a lot of parking lot activity going on. In the back of the hotel tiles in your room were not clean. It was a dog next door to us that barked all night long.

2026-06-01 • via Nuitee
B
Brittney • couple • us
1
2026-06-01 • via Nuitee
J
Jerrika • couple • us
1
2026-06-01 • via Nuitee
L
Lamar • family_with_children • us
4
My stay was very comfortable just could have provided little bigger tvs and the mattress not as thin was thinking gone b
Pros:

Staff were very nice and Ben reached out after booking with instructions if window was close and nice rooms.

Cons:

The beds and the tv.

2026-06-01 • via Nuitee