WoodSpring Suites Asheville - Biltmore West

Hotels
•
WoodSpring
6.4 (289 reviews)
40 Monte Vista Road , Asheville , us
+1 828-418-1400

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Cons:
Dirty rooms
Uncomfortable beds
Pest issues

Categories

Cleanliness
4.4
Multiple mentions of dirty rooms and unclean conditions.
Service
8.4
Friendly staff mentioned positively, though there's a complaint about lack of help.
Location
7.4
The location is noted positively but has some contextual issues.
Room Quality
5.4
Complaints about uncomfortable beds and the presence of pests.
Amenities
6.4
Mention of kitchenette, but lacking basic cooking supplies.
Value for Money
6.4
Some guests feel the price is justified, but issues diminish perceived value.
Food and Beverage
6.4
No specific mention, thus rated on par with overall expectations.
Overall Experience
6.4
Overall a mixed experience; guests unlikely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:40

Property Description

Convenient Location
Located within close proximity to popular attractions like Biltmore Estate and Harrah's Cherokee Center, WoodSpring Suites Asheville offers easy access to the best of Asheville.

Fully Equipped Kitchen
Enjoy the convenience of having a kitchen in select rooms, complete with a fridge, microwave, and stovetop for a comfortable stay.

Free WiFi and Nearby Attractions
Stay connected with complimentary WiFi and explore nearby points of interest such as the Botanical Gardens, North Carolina Arboretum, Folk Art Center, and Basilica of Saint Lawrence.

Experience comfort and convenience at WoodSpring Suites Asheville. Book your stay now for a memorable trip to Asheville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.4
Based on 289 reviews
Cleanliness: 4.4
Service: 8.4
Location: 7.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
M
Madelyn • family_with_children • us
1
Never again.
Pros:

Nothing. It was dirty and hot.

Cons:

Customer service, smoke smell, gunk in the corners of the bedroom when we walked in.

2026-07-20 • via Nuitee
C
Christopher • solo_traveller • us
9
Pros:

Close to interstate

2026-06-24 • via Nuitee
J
Jake • solo_traveller • us
4
I slept the night and left in the morning.
Pros:

theres clean beds and friendly staff

Cons:

Theres nothing pool, no breakfast, the wifi didnt work.

2026-06-22 • via Nuitee
Y
Yvonne • family_with_children • us
4
Pros:

The price

Cons:

It was dirty in the suite and was in a terrible location.

2026-06-21 • via Nuitee
R
Richards • solo_traveller • us
4
Pros:

The woman at front desk was wonderful so helpful and kind. The room was clean bed comfy

Cons:

I literally could not sleep all night the people on the next floor on top of my room were so noisy stomping on the floor ALL NIGHT and I mean all night well past 4 In morning. Was horrible got no sleep

2026-05-31 • via Nuitee
S
Stacy • couple • us
2
It was terrible
Pros:

Nothing

Cons:

No

2026-05-30 • via Nuitee
G
Gibson • solo_traveller • us
8
2026-05-28 • via Nuitee
C
Claudia Wendt • solo_traveller • us
4
2026-05-22 • via Nuitee
S
ShuYi • solo_traveller • us
8
2026-05-19 • via Nuitee
G
Gibson • solo_traveller • us
6
Pros:

It was comfortable and clean

2026-05-18 • via Nuitee
H
Hano • solo_traveller • us
10
2026-05-16 • via Nuitee
M
Marie • couple • us
1
Better atmosphere for a shitty night club but not a hotel.
Pros:

Nothing, worst experience we’ve ever had.

Cons:

There was a hug gap in our door where you could literally see through to the inside of our room. We had to shove a towel in the gap and it took 2 of them. There were women in the parking lot twerking on cars when we got back from visiting family. Starting around 1am, there was a lot of commotion coming from the parking lot that you could hear over the AC in our room on the 3rd story. A huge fight took place where someone literally was beat within what looked like an inch of his life. They repeatedly yelled the N word at the time of their lungs for almost 3 hours. I was not able to sleep at all and wish we could get our money back. I feel like it would have been better to stay in our car. We will never be back. The room smelt terrible and I had to go buy something to take away the smell. The elevator was just as bad. The entire place needs to be deodorized. Fridge doors and handle were disgusting. I wish I could upload the video we have of the fight but we didn’t take any pictures.

2026-05-11 • via Nuitee
C
Carver • couple • us
9
2026-03-24 • via Nuitee
T
Terry King • family_with_children • us
9
2026-03-16 • via Nuitee
K
Kara • family_with_children • us
8
2026-03-11 • via Nuitee
S
Stacey • couple • us
4
2026-02-24 • via Nuitee
C
Conzel • family_with_children • us
10
2026-02-23 • via Nuitee
L
Lorinda • couple • us
9
Comfortable and great rate
Pros:

Very nice representatives, helpful and quick to help with anything you asked for! Helped to find the best rate possible. Very honest people.

Cons:

Nothing I could find.

2026-02-23 • via Nuitee
K
Kaylee • solo_traveller • us
5
Good
Pros:

Wasn't bothered by staff.

Cons:

Water pressure isn't great and the bed isn't comfortable.

2026-02-14 • via Nuitee
R
Reginald • family_with_children • us
6
2026-01-30 • via Nuitee