Extended Stay America Select Suites - Cleveland - Airport

Hotels
•
Extended Stay America Select Suites
6.8 (489 reviews)
20829 Emerald Parkway , Cleveland , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds
Presence of roaches

Categories

Cleanliness
3.76
Numerous reviews mentioned dirty rooms with awful smells, roaches, and unclean linens.
Service
8.73
Most reviews reflected positive experiences with the staff, highlighting their friendliness and helpfulness.
Location
9.27
The location was frequently praised for its proximity to the airport.
Room Quality
4.72
Multiple complaints about uncomfortable beds, cockroaches, and unsatisfactory room conditions.
Amenities
5.75
Amenities were criticized as lacking, such as the absence of toiletries and the general state of the rooms.
Value for Money
7.21
While seen as cheap, many felt the price was not justified given the condition of the hotel and service received.
Food and Beverage
7.76
No specific mentions of food or beverage services; assigned a middle score based on common expectations.
Overall Experience
7.23
General dissatisfaction due to cleanliness issues overshadowed by positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:56

Property Description

Convenient Location
Extended Stay America Select Suites - Cleveland - Airport is ideally situated in close proximity to major attractions like I-X Center and Westfield Great Northern Shopping Center. With NASA Glenn Research Center just 3 km away, our hotel offers easy access to key destinations in Cleveland.

Comfortable Accommodation
Each air-conditioned room at our 3-star hotel features a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy the convenience of complimentary toiletries during your stay at Extended Stay America Select Suites - Cleveland - Airport.

Nearby Attractions
Explore popular landmarks such as Cleveland Metroparks Zoo and Cleveland Browns Stadium, located just a short distance from our non-smoking property. With Cleveland Hopkins International Airport a mere 2 km away, your travel convenience is our priority.

Book your stay at Extended Stay America Select Suites - Cleveland - Airport now for a memorable experience!

Important information:

Housekeeping service is offered every 14 days.

When booking 14 nights or more, additional supplements may apply.

Payment should be made via credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.8
Based on 489 reviews
Cleanliness: 3.76
Service: 8.73
Location: 9.27
Room Quality: 4.72
Amenities: 5.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.23
S
Steph • family_with_children • us
2
Bad
Pros:

Nothing

Cons:

No breakfast no coffee no water no lobby the whole place inside and outside smelled really bad of like cigarette smoke the bed was really bad floppy bumpy too thin , not a king size. It bent when you sat on it. The tv didnt work no tv no internet

2026-04-05 • via Nuitee
B
Brown • couple • us
1
2026-03-28 • via Nuitee
A
Athan • couple • us
4
Cons:

“Smoke free” but wreaks of cigarette smoke

2026-03-24 • via Nuitee
N
NEGRON BELTRAN • family_with_children • us
10
2026-03-20 • via Nuitee
R
Raymond • solo_traveller • gb
7
Pros:

Clean new built Hotel.

Cons:

Dirty surroundings.

2026-03-17 • via Nuitee
S
Seth • solo_traveller • us
4
2026-03-15 • via Nuitee
R
robert • solo_traveller • us
10
2026-03-04 • via Nuitee
T
Theresa • couple • us
7
For an overnight or two day trip it was satisfying! I will stay again .
Pros:

Conveniently located.

Cons:

Beds could have been more comfortable. Definitely need better pillows .

2026-03-02 • via Nuitee
C
Chawk7780 • couple • us
10
2026-03-02 • via Nuitee
L
Lynn • couple • us
4
2026-03-01 • via Nuitee
C
Cristina • solo_traveller • us
1
Horrible
Pros:

There’s roaches the staff is not vary helpful only one person was and that was the lady at check in the roaches are really bad and the room was not clean I had to ask them to clean it and then I had to re-clean it and I had to go buy sheets to put on the bed because they were full of stains

Cons:

Nothing it’s was bad from the start

2026-03-01 • via Nuitee
D
Domonique • solo_traveller • us
8
2026-02-24 • via Nuitee
G
Graves • couple • us
7
2026-01-31 • via Nuitee
M
Maryam De Álvarez • solo_traveller • es
10
2026-01-22 • via Nuitee
S
Steven • couple • us
10
2026-01-20 • via Nuitee
J
Jessica • couple • us
1
Asqueroso!
Pros:

No, nunca volveré a ese hotel

Cons:

Sucio, olía a feo sus sábanas y cobijas sucias, el baño sucio sus pisos sucios

2026-01-19 • via Nuitee
B
Brittany • family_with_children • us
1
Do not stay here unless you are a drug addict
Pros:

Nothing

Cons:

It had roaches , dirty , the patrons were drug addicts

2026-01-19 • via Nuitee
M
Msabaha • couple • us
1
No agents at all to register hotel
Pros:

No agent to take care of

Cons:

No Agent take care

2026-01-15 • via Nuitee
M
Maria • couple • us
6
Pros:

Location was near a busy road so it was very loud.

Cons:

The bed linen was not fresh, tub and floors were dirty when moving the table to eat there was a lot of dirt under it as if it had not been moved in months. The table was not whipped down and was sticky.

2026-01-15 • via Nuitee
J
John • couple • us
1
2026-01-08 • via Nuitee