Extended Stay America Select Suites - Cleveland - Airport

Hotels
•
Extended Stay America Select Suites
6.8 (489 reviews)
20829 Emerald Parkway , Cleveland , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds
Presence of roaches

Categories

Cleanliness
3.76
Numerous reviews mentioned dirty rooms with awful smells, roaches, and unclean linens.
Service
8.73
Most reviews reflected positive experiences with the staff, highlighting their friendliness and helpfulness.
Location
9.27
The location was frequently praised for its proximity to the airport.
Room Quality
4.72
Multiple complaints about uncomfortable beds, cockroaches, and unsatisfactory room conditions.
Amenities
5.75
Amenities were criticized as lacking, such as the absence of toiletries and the general state of the rooms.
Value for Money
7.21
While seen as cheap, many felt the price was not justified given the condition of the hotel and service received.
Food and Beverage
7.76
No specific mentions of food or beverage services; assigned a middle score based on common expectations.
Overall Experience
7.23
General dissatisfaction due to cleanliness issues overshadowed by positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:56

Property Description

Convenient Location
Extended Stay America Select Suites - Cleveland - Airport is ideally situated in close proximity to major attractions like I-X Center and Westfield Great Northern Shopping Center. With NASA Glenn Research Center just 3 km away, our hotel offers easy access to key destinations in Cleveland.

Comfortable Accommodation
Each air-conditioned room at our 3-star hotel features a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy the convenience of complimentary toiletries during your stay at Extended Stay America Select Suites - Cleveland - Airport.

Nearby Attractions
Explore popular landmarks such as Cleveland Metroparks Zoo and Cleveland Browns Stadium, located just a short distance from our non-smoking property. With Cleveland Hopkins International Airport a mere 2 km away, your travel convenience is our priority.

Book your stay at Extended Stay America Select Suites - Cleveland - Airport now for a memorable experience!

Important information:

Housekeeping service is offered every 14 days.

When booking 14 nights or more, additional supplements may apply.

Payment should be made via credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.8
Based on 489 reviews
Cleanliness: 3.76
Service: 8.73
Location: 9.27
Room Quality: 4.72
Amenities: 5.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.23
G
Graves • couple • us
7
2026-01-31 • via Nuitee
M
Maryam De Álvarez • solo_traveller • es
10
2026-01-22 • via Nuitee
S
Steven • couple • us
10
2026-01-20 • via Nuitee
B
Brittany • family_with_children • us
1
Do not stay here unless you are a drug addict
Pros:

Nothing

Cons:

It had roaches , dirty , the patrons were drug addicts

2026-01-19 • via Nuitee
J
Jessica • couple • us
1
Asqueroso!
Pros:

No, nunca volveré a ese hotel

Cons:

Sucio, olía a feo sus sábanas y cobijas sucias, el baño sucio sus pisos sucios

2026-01-19 • via Nuitee
M
Msabaha • couple • us
1
No agents at all to register hotel
Pros:

No agent to take care of

Cons:

No Agent take care

2026-01-15 • via Nuitee
M
Maria • couple • us
6
Pros:

Location was near a busy road so it was very loud.

Cons:

The bed linen was not fresh, tub and floors were dirty when moving the table to eat there was a lot of dirt under it as if it had not been moved in months. The table was not whipped down and was sticky.

2026-01-15 • via Nuitee
J
John • couple • us
1
2026-01-08 • via Nuitee
M
Maxim • solo_traveller • us
7
Pros:

Good WiFi, friendly and helpful stuff, equipment in the room

Cons:

The room was not very clean; bad location - far from the public transport

2026-01-04 • via Nuitee
O
Oscar • couple • us
7
2025-12-31 • via Nuitee
S
Sonja • family_with_children • us
7
My stay have been okay with small adjustments it would be amazing
Pros:

The staff is friendly

Cons:

Smells a bit strange at times

2025-12-30 • via Nuitee
D
Danielle • family_with_children • us
10
Pros:

The location

2025-12-29 • via Nuitee
K
Keisha DeAnn • solo_traveller • us
10
2025-12-27 • via Nuitee
A
Asmika • couple • us
1
Pros:

The only thing I like is it was close to airport

Cons:

The room was so messed up so dirty and the smell was so bad

2025-12-26 • via Nuitee
J
Josephine • extended_group • us
10
2025-12-21 • via Nuitee
O
Oscar • solo_traveller • us
5
2025-12-17 • via Nuitee
J
Jackie • couple • us
8
2025-12-15 • via Nuitee
S
Salih12345 • couple • us
1
Extended stay do better
Pros:

The front desk guy

Cons:

Everything else

2025-12-07 • via Nuitee
H
Hall • couple • us
5
Could have been a lot cheaper beds very uncomfortable and first room had cockroaches
Pros:

Friendly

Cons:

Cock roaches

2025-12-07 • via Nuitee
M
Metro Investments LLC • extended_group • us
4
Pros:

The rooms was in bad shapw

Cons:

Nothing but staff was friendly

2025-12-04 • via Nuitee