Extended Stay America Select Suites - Montgomery

Hotels
•
Extended Stay America Select Suites
7 (234 reviews)
5031 Woods Crossing , Montgomery , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Dirty rooms
Poor management

Categories

Cleanliness
4.25
Multiple reviews mentioned dirty rooms and unsatisfactory conditions, leading to a low score.
Service
7.75
Some staff were noted as friendly, but overall experience was marred by reports of unprofessional treatment.
Location
9.25
Location was mentioned positively, with no significant complaints.
Room Quality
5.25
Complaints regarding unpleasant smells and incorrect room sizes lowered this rating.
Amenities
7.25
Amenities were referenced but mostly noted as unsatisfactory due to cleanliness issues.
Value for Money
5.75
Customers felt they did not receive good value, with mentions of being charged incorrectly.
Food and Beverage
8.25
No specific sentiments mentioned; assumed average quality for this hotel tier.
Overall Experience
8.25
While there were issues, some guests expressed they would return, indicating a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:47

Property Description

Convenient Location
Extended Stay America Select Suites - Montgomery is ideally situated in Montgomery, close to popular attractions such as Fitzgerald Museum and Alabama Capitol, making it a perfect choice for travelers looking to explore the city.

Comfortable Amenities
Enjoy a comfortable stay in our air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a wardrobe, flat-screen TV, and complimentary toiletries, ensuring a relaxing experience for all guests.

Family-Friendly Environment
With the convenience of family rooms, Extended Stay America Select Suites - Montgomery is the ideal accommodation for families looking to spend quality time together while exploring the nearby Civil Rights Memorial and Dexter Avenue Baptist Church.

Book your stay now at Extended Stay America Select Suites - Montgomery for a memorable and enjoyable experience in Montgomery!

Important information:

Housekeeping service is offered once every 14 days, for stays of 14 nights or longer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 234 reviews
Cleanliness: 4.25
Service: 7.75
Location: 9.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 5.75
Food and Beverage: 8.25
Overall Experience: 8.25
T
Taina • family_with_children • us
1
Pros:

The property itself was in a nice place, I like that you have access to a variety of restaurants and you are even nearby Walmart.

Cons:

The tub was dirty when I arrived, the fridge was rusty, the door hinges were rusty, the air vent was FULL of dust, the beds were small and uncomfortable. The tub in the bathroom was small. The walls are thin, you could hear everything! The night shift front desk worker was rude and unwelcoming, definitely could be a lot nicer.

2026-02-09 • via Nuitee
J
Jon • family_with_children • us
1
Interesting stay. Not a great experience. I probably would stay in this hotel again.
Pros:

Location was good

Cons:

Room show fan didn’t work, faucet in bathroom needed repair, show drain was clogged, hotel entrance door was boarded up. Halls smelled like smoke and weed. Elevator smelled terrible.

2026-02-08 • via Nuitee
J
Jeremiah • couple • us
1
2026-01-24 • via Nuitee
S
Shamoria • solo_traveller • us
6
2026-01-16 • via Nuitee
D
Davonnah • couple • us
6
It was very nice and I would like to go back in the future
Pros:

It was very nice and comfortable

Cons:

That my remote was not working

2025-12-19 • via Nuitee
V
Vidal F • couple • us
7
2025-12-07 • via Nuitee
M
Maurice • couple • us
8
2025-12-06 • via Nuitee
S
Sergejs • couple • us
3
Pros:

Location.

2025-11-04 • via Nuitee
D
Demetrius • solo_traveller • us
10
A safe convenient place to stay for one night
Pros:

it served my needs,

Cons:

hi, didn’t dislike anything.

2025-11-03 • via Nuitee
Y
Young • couple • us
1
Pros:

The room was dirty and nasty

Cons:

Every thing was nasty

2025-11-03 • via Nuitee
Y
Young • couple • us
1
2025-11-03 • via Nuitee
O
Octavia • family_with_children • us
10
It was an amazing experience….
Pros:

I like that the property is secured you have to have a key to enter and I love that about this property.

Cons:

It’s absolutely nothing I didn’t like about this property.

2025-09-18 • via Nuitee
N
Nontie
2
Pros:

The whole staff isn’t friendly and they treat guests horribly and the manager called me not to come back ever again. I have been nothing but friendly to them. The rooms are nasty and nobody cleans them. Don’t ever stay here!!!!!

2025-09-15 • via Nuitee
R
Rafael • extended_group • us
6
2025-09-12 • via Nuitee
N
Nontie
2
Pros:

I love the entire staff except for the big lady with Lashes, sometimes being nice to people is good. Their beds are comfortable but the inside of this place is now horrible especially the flow in the rooms, an awful smell not sure if it’s smoke or what. If you stay there , you are desperate not worth a penny trust me.

2025-09-11 • via Nuitee
C
Crystal
2
Uneasy
Pros:

Came to check in and nobody was at the desk. Called the help line and was told somebody would be coming down to help us, never came. Then a bit after 1am, my card is being charged for the one night stay I never checked into.

2025-09-06 • via Nuitee
N
Ntokozo
10
Pros:

The staff is Great

2025-08-24 • via Nuitee
Z
Zenzile
10
Pros:

My stay was nice the staff is friendly too!!!

2025-08-23 • via Nuitee
V
velreva
2
Pros:

We paid for a queen bed and received a FULL SIZED BED:(....when we went to tell the the front desk she stated thats all they had..... TOTAL RIP OFF...THERE WASNT EVEN ANYWHERE TO SIT..... WOULD NOT RECOMMEND THIS PLACE!!!

2025-08-18 • via Nuitee
D
Deborah • couple • us
1
Very poor management!
Pros:

Receptionist was nice. I thought anyway, not sure she was being for real.

Cons:

Poor management, no tv or Wi-Fi at the time.

2025-08-15 • via Nuitee