Extended Stay America Select Suites - Austin - Round Rock

Hotels
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Extended Stay America Select Suites
7 (279 reviews)
1950 N IH 35 , Round Rock , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly housekeepers
Cons:
Pest issues
Poor service quality
Bad smell in rooms
Lack of amenities

Categories

Cleanliness
5.39
Multiple mentions of pest problems and bad smells.
Service
7.36
Mixed sentiments; some found the housekeepers friendly, but overall experience with staff was poor.
Location
9.4
Good location according to multiple comments.
Room Quality
6.35
Issues with room cleanliness and cigarette smoke.
Amenities
6.38
Lacking basic toiletries and breakfast options.
Value for Money
7.34
Expectations of better value given the issues experienced.
Food and Beverage
5.39
Lack of breakfast service.
Overall Experience
8.36
Overall rating reflects mixed feelings; some positive experiences but many issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:10

Property Description

Modern Accommodations
WoodSpring Suites Austin Round Rock offers comfortable rooms with convenient amenities like a full kitchenette and free WiFi, ensuring a pleasant stay for all guests.

Convenient Facilities
With a 24-hour front desk, meeting facilities, and free parking, we provide everything you need for a seamless experience during your visit to Round Rock.

Nearby Attractions
Located just a short distance from popular destinations such as Dell and Dell Diamond, our hotel is the perfect choice for travelers looking to explore the area.

Experience comfort and convenience at WoodSpring Suites Austin Round Rock. Book your stay now for an unforgettable trip!

Important information:

Guests must be 18 or older to check in.

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 279 reviews
Cleanliness: 5.39
Service: 7.36
Location: 9.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 8.36
A
Angel • extended_group • us
2
Dirty, not commodating, wouldnt recommend
Pros:

Could enjoy breakfast had to leave to work at 4am

Cons:

No turn service, they only clean once a week, they don't give multiple towels

2026-04-28 • via Nuitee
T
Timothy • solo_traveller • us
9
2026-04-24 • via Nuitee
A
Alphonse • extended_group • us
3
wont stay at that location again.
Cons:

staff only cleaned rooms once a week. no towels are provided and if you request one they will charge you for each one. They also charge for pillows. One room didnt have bedding when requested they gave us the bedding they did not make the bed we had to.

2026-04-06 • via Nuitee
S
Simon • couple • us
2
2026-03-30 • via Nuitee
S
Shegraves • family_with_children • us
7
Pros:

Staff

Cons:

Having to keep taking toliet top off to get it to flush. No breakfast and only two towels for two ppl

2026-03-22 • via Nuitee
C
caiyun • couple • cn
8
2026-01-25 • via Nuitee
Y
yanping • couple • us
8
2026-01-19 • via Nuitee
M
michael • solo_traveller • us
1
i cancelled reservation because of gun policy
Cons:

.despite lack of 30.05/.06.07 signage @ facility, "guest" agreement mandated a no-guns requirement
.bait and switch, typical of "gun control" pearl-clutchers - lack of candor
.any facility with this requirement should be required to post it clearly on all websites & physically @ their facility

2026-01-19 • via Nuitee
A
Abran • solo_traveller • us
6
Pros:

I liked the online price. The people who worked there were very nice.

Cons:

I didn't like the fact that if a room is considered a suite, it should have at least disposable plates cups and plastic wear. A suite should also at least come with at minimum kitchenware, like a PAN or a pot cooking spoon, spatula etc.

2026-01-19 • via Nuitee
N
Noel • family_with_children • us
1
Did not stay left and still got charged. I guess they have to make money someway.
Pros:

Nothing!!!! Checked in at 2am had to wait for someone to come to the front desk to check me in. Someone finally came down half asleep checked me in then disappeared. Walked up to my room very disgusting and dirty. Water in bathtub dripping constantly. Room smelled like roaches. Walked downstairs to try to get my money back while seeing roaches on the way down. Long story short could not get anyone and just left to the holiday inn express. Motel not hotel still charged me still. I would not expect anyone to waist there time and money and just skip this motel.

Cons:

Everything!!!

2026-01-15 • via Nuitee
K
Kareem • solo_traveller • us
8
It's ok
Pros:

No breakfast

Cons:

Should have breakfast

2025-12-10 • via Nuitee
L
Lucia • extended_group • ec
7
Buena ubicacion
Pros:

No incluí desayuno

Cons:

Durante los días de hospedaje no nos cambiaron ni las sobrecamas, ni las toallas.
No había jabones, shampoo, ni cremas de cuerpo.

2025-10-16 • via Nuitee
M
Mendez • extended_group • us
1
Pros:

Not good

2025-10-15 • via Nuitee
W
Willie • couple • us
1
Don't do it...unless you have to.
Pros:

Both of the housekeepers was friendly.

Cons:

Everyone aside from housekeepers was rude. Roaches, roaches, and more roaches! Was having a romantic moment and found a cricket on my ear. Gross. Had to properly clean the room ourselves. First room reeked of cigarette smoke. After being moved, the second room had multiple issues as well (Including pest problems & staff did not care).

2025-10-11 • via Nuitee
J
Jasper • couple • us
10
2025-10-06 • via Nuitee
M
Michael
6
Pros:

The room was clean and so was the hotel in general that I saw. The AC did work, so that was nice. The property is getting old, but it is still well maintained.

2025-09-29 • via Nuitee
L
Lopez • solo_traveller • us
4
2025-08-29 • via Nuitee
L
Lopez • solo_traveller • us
1
2025-08-29 • via Nuitee
L
Lopez • solo_traveller • us
1
2025-08-29 • via Nuitee
A
Arthur
10
Pros:

They were late checking us in.

2025-08-22 • via Nuitee