Extended Stay America Select Suites - Phoenix - West

Hotels
•
Extended Stay America Select Suites
7 (243 reviews)
1360 North 43rd Avenue , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
See all facilities

Review Highlights

Pros:
Nice staff
Good amenities
Cons:
Dirty rooms
Cockroaches
Poor maintenance
Unsatisfactory service

Categories

Cleanliness
4.46
Multiple comments on dirty rooms, cockroaches, and inadequate cleaning.
Service
9.43
Staff was nice and provided assistance, despite some systemic issues.
Location
7.47
Location is affected by nearby homeless individuals, which raises safety concerns.
Room Quality
3.92
Numerous reports of infested and poorly maintained rooms.
Amenities
7.45
Basic amenities provided, but lack of cleanliness significantly affects their value.
Value for Money
6.41
Guests felt they did not receive a satisfactory experience for the money spent.
Food and Beverage
8.46
Not much feedback available, assumed standard quality for the hotel tier.
Overall Experience
8.43
Overall dissatisfaction reported by many guests influenced by serious issues, but some positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 17:15

Property Description

Convenient Location
Located only 5 miles from Phoenix city center, Extended Stay America Select Suites - Phoenix - West offers spacious studios with full kitchens, making it ideal for both short and long-term stays.

Fully Equipped Studios
Each studio features one or two double beds, a full-size refrigerator, microwave, 2-burner hob, cable TV, dining area, and on-site laundry facilities. The kitchen amenities provide guests with the convenience of preparing their own meals during their stay.

Nearby Attractions
Explore the vibrant city of Phoenix with ease, as museums and golf courses are just minutes away from the hotel. Whether you're here for work or leisure, Extended Stay America Select Suites - Phoenix - West ensures a comfortable and convenient stay.

Book your stay now at Extended Stay America Select Suites - Phoenix - West for a memorable and enjoyable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 243 reviews
Cleanliness: 4.46
Service: 9.43
Location: 7.47
Room Quality: 3.92
Amenities: 7.45
Value for Money: 6.41
Food and Beverage: 8.46
Overall Experience: 8.43
T
THEOPHILE HODARI • solo_traveller • us
1
Pros:

Nothing

Cons:

Cleaning and customer service

2026-04-30 • via Nuitee
O
Omar • solo_traveller • us
1
Pros:

Initially, the value seemed fair as I would only be sleeping here (maybe 5 hours per night).

Cons:

BEWARE THE ROACHES! If I could give this property/stay a 0 rating, I would have, but that wasn't an option. I should have just walked away when I walked in. The lobby and corridors were dirty, humid and had a very bad smell. When I got to my room, I immediately noticed the door had been tampered with (you could literally see in and out of the room through the gap), Maybe they hoped I didn't notice? Not to mention the bad smell. After bringing this to their attention, they said they would look into moving me into another room but no guarantees? The room that they moved me to looked dirty, had a broken cabinet door hanging by the hinges, a slate on the blinds was broken and the smell wasn't pleasant in this room either. Against my better judgment, I gave it a chance since I'd only be sleeping there a few hours a night. BIG MISTAKE!

Aside from those not so pleasant things:
- Night 1 wasn't horrible other than the stuff mentioned above and the terribly thin mattress.
- Night 2 I believe someone (a staff memeber) without any type of notice (no communication) or permission was in my room to leave a notice that pest control would be spraying on Monday with very vague details. Odd, right?
- Night 3 I was woken up at 4am to someone pounding on the shared wall consistently for around 5-10 minutes.
- Night 4 when I got back to my room around 11pm I was using the restroom, 3 roaches fell on my head/shoulders. I managed to kill 1 of them. Needless to say, that was the straw that broke the camels back. I packed my stuff and left immediately.

Now I have to worry if any got into my suitcase.

2026-04-28 • via Nuitee
O
Ortega • family_with_children • us
1
Pros:

Nothing

Cons:

Could not check in at arrival

2026-04-23 • via Nuitee
J
Juan Estrella • solo_traveller • us
1
2026-04-23 • via Nuitee
J
Juan Estrella • solo_traveller • us
1
La peor inversión!
Pros:

Nada fue la peor experiencia que he tenido . El lugar más asqueroso en el que eh estado.

Cons:

1 el personal de recepción de lo peor,solo una mujer blanca trataba con respeto a todos
2 las habitaciones eran un asco reserve por 1 mes y no soporte tanta mugre e insectos. Chinches,cucarachas y la suciedad

2026-04-23 • via Nuitee
L
Lisa • solo_traveller • is
1
Pros:

Ekkert

Cons:

Alt

2026-04-20 • via Nuitee
B
Barbaraanne • solo_traveller • us
1
Pros:

Location nothing more

Cons:

I didn't even use the room and wanted to get my money returned or even a chance to stay at a sister property. I only stayed in the hotel room for an hour and left due to being the worst room that I have ever been in.

2026-04-19 • via Nuitee
O
Oscar • couple • us
1
We didn’t have a room. Trash
Cons:

I didn’t like that our reservation was cancelled. We had a 10pm check in and had nowhere else to go

2026-04-15 • via Nuitee
J
John • family_with_children • us
1
2026-04-13 • via Nuitee
C
Cornell • solo_traveller • us
1
2026-04-12 • via Nuitee
J
Jason • couple • us
10
Didn’t stay in a room at all. Was promptly and rudely turned away without a room.
Pros:

No room. Turned away.

Cons:

No room turned away with several other people

2026-04-08 • via Nuitee
C
Crandall • family_with_children • us
1
Don't stay here!
Pros:

Nothing really

Cons:

Dirty, smelled bad, lots of shady characters around. Seems its really a facility for the near homeless.

2026-04-07 • via Nuitee
L
Ludu • solo_traveller • ro
1
Shity
Pros:

I liked nothing

Cons:

it was there bugs and shots , smelling weed and all the other stuffs

2026-04-03 • via Nuitee
Y
Yazmin • couple • us
5
2026-04-03 • via Nuitee
I
Iris • couple • us
1
horrible worst hotel ever
Pros:

it was nice

Cons:

you guys cancelled my room without notifying me, so disrespectful and unprofessional

2026-03-30 • via Nuitee
A
A • solo_traveller • us
10
2026-03-27 • via Nuitee
M
Mario • couple • us
5
2026-03-26 • via Nuitee
D
Dulce • solo_traveller • us
4
Staff was very nice, room was clean, but overall appearance of hotel is old and run down.
2026-03-23 • via Nuitee
K
Kelly • solo_traveller • us
9
It was good and quiet
Pros:

It was comfortable and clean

Cons:

Cleanliness

2026-03-22 • via Nuitee
A
Andrea • solo_traveller • us
1
We didn’t stay, left immediately
Pros:

Nothing!

Cons:

Everything, water in bathroom was running and wouldn’t shut off, bugs on the floor,dirty stove top and fridge. Smelled like pot.

2026-03-16 • via Nuitee